Operational Management Information Developer
DWP Digital - Bristol, Bristol
£38,772 to £45,065 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong analytical skills with the ability to interpret and analyse complex operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations. Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders. Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software. You and your role As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK. You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services. You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences. This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £45,065. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year. Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Be your authentic self at work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development and career progression opportunities And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online.
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Lead Technical Architect
DWP Digital - Sheffield, South Yorkshire
£75,026 to £96,683 a year
PermanentFull time
DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - Newcastle upon Tyne, Tyne and Wear
£75,026 to £96,683 a year
PermanentFull time
DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - Birmingham, West Midlands
£75,026 to £96,683 a year
PermanentFull time
DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - City Of Manchester, Greater Manchester
£75,026 to £96,683 a year
PermanentFull time
DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - Blackpool, Lancashire
£75,026 to £96,683 a year
PermanentFull time
DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - Leeds, West Yorkshire
£75,026 to £96,683 a year
PermanentFull time
DWP. Digital with Purpose. DWP Digital is looking for an experienced Lead Technical Architect to help shape the future of our strategic Management Information and Analytics services. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Architecture design across on-premises, cloud and hybrid environments involving networking, security, presentation, middleware, database and integration components. Experience applying architecture principles, patterns, standards, practices and technical roadmaps to deliver effective solutions. Experience working with project delivery teams across agile, waterfall and hybrid delivery methodologies from concept through to live service. Ability to translate complex business requirements into robust technical solutions with clear traceability for stakeholders. Experience using architecture modelling techniques and tools to design and communicate solutions. Knowledge of data integration technologies including real-time and batch processing across multiple source systems. Experience of analytics and reporting platforms, including data warehousing, data lakes, business intelligence technologies and tools such as Power BI. You and your role As a Lead Technical Architect, you'll shape the future of one of the largest Management Information and Analytics services in UK government, influencing technology decisions that support around 20,000 users across DWP. Our architects play a key role in delivering digital transformation across DWP, translating complex business requirements into practical technical solutions and guiding programmes from concept through to live service. You'll work with senior stakeholders, architects, engineers and delivery teams to design secure, scalable solutions across cloud, hybrid and on-premises environments while leading architectural governance, influencing technology strategy and driving innovation across data, analytics and reporting platforms. As part of DWP Digital's Data Insights and Analytics community, you'll mentor and support other architects, helping to build capability and deliver high-quality services that provide trusted insight and better outcomes for millions of people across the UK. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £96,683. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £21,735 per year. Holidays: A generous leave package starting at 26 days rising to 31 days over time. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Operational Management Information Developer
DWP Digital - Nottingham, Nottinghamshire
£38,772 to £45,065 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong analytical skills with the ability to interpret and analyse complex operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations. Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders. Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software. You and your role As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK. You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services. You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences. This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £45,065. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year. Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Be your authentic self at work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development and career progression opportunities And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online.
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Operational Management Information Developer
DWP Digital - Plymouth, Devon
£38,772 to £45,065 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong analytical skills with the ability to interpret and analyse complex operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations. Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders. Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software. You and your role As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK. You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services. You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences. This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £45,065. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year. Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Be your authentic self at work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development and career progression opportunities And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online.
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Operational Management Information Developer
DWP Digital - Swansea, Swansea
£38,772 to £45,065 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP's Digital Transformation Group and use data, insight and analysis to help improve services, influence decision making and support millions of customers across the UK. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Strong analytical skills with the ability to interpret and analyse complex operational data. Proven leadership skills with the ability to collaborate, influence stakeholders and drive positive outcomes through data-led insight. Experience leading change and service improvement, taking projects from concept to delivery while influencing others to achieve objectives. Strong decision-making skills with the ability to interpret complex data, apply sound judgement and make evidence-based recommendations. Excellent written and verbal communication skills, with confidence presenting complex findings and recommendations to senior leaders. Experience using SQL or similar data manipulation tools, version control such as Git, and Power BI or similar visualisation software. You and your role As an Operational Management Information Developer, you will play a key role in using data and insight to help shape services that support millions of customers across the UK. You'll work in our Working Age Data and Performance Team - at the heart of DWP's Digital Transformation Group - providing analysis and performance reporting that drive continuous improvement across Working Age services. You'll develop high-quality management information, dashboards and analytical products using tools such as Power BI and SQL, transforming complex data into meaningful insights that support operational and strategic decision making. By combining data from multiple sources, you'll identify trends, measure performance and uncover opportunities to improve service delivery across Universal Credit and Labour Market services. You'll work with operational colleagues, digital teams and senior stakeholders, including Directors and Ministers, and influence decisions through evidence-based analysis. You'll lead analytical projects and communicate findings clearly to both technical and non-technical audiences. This is an exciting opportunity to join a high-profile team where your work will directly contribute to improving customer outcomes, increasing efficiency and supporting strategic priorities across the Department. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of up to £45,065. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £11,232 per year. Holidays: A leave package starting at 24 days rising to 26 days after one year and 31 days over time. You can take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Be your authentic self at work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket Professional development and career progression opportunities And we have an award-winning environment and culture: 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online.
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