Emergency Department Health Care Assistant


Company:	NHS Jobs
Salary:	£25,760 to £27,476 a year
Hours:	Full-time
Location:	Gateshead, NE9 6SX
Job type:	Permanent
Posting date:	4 Nov 2026
Closing date:	18 Nov 2026

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Summary

Detailed job description and main responsibilities 1.Key responsibilities To abide by trust policies and procedures Build and maintain safe and effective therapeutic relationships Support individuals to contribute to collaborative care/support/recovery plans Support the named nurse to develop collaborative individual, patient centred care plans and implement them creatively using initiative. Communicate effectively with a wide range of people using a range of preferred methods Contribute to monitoring, observing and engaging with individuals, communicating outcomes and conclusions with the rest of the team Gain an understanding of a persons experiences in relation to their mental health, learning disability and/or dementia. Understand a persons coping strategies and strengths and support people to use these at times of distress or difficulty Contribute to reflective practice and encourage compassion and understanding Be able to recognise increasing risk and alert significant others and the team to respond as needed Undertake a range of practical tasks and duties in support of the Team and individual needs. Follow principles of diffusion and de-escalation and where physical interventions or restraint are required, to approach in line with approved techniques considering the safety and dignity of the individual throughout. To feel confident to be able to report untoward incidents and areas of concern as soon as they arise To document any relevant information in an electronic record following relevant policy and legislation Contribute to individual reviews and team meetings

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