Team Leader
Brook Street - Birmingham, West Midlands
£28,800 to £38,040 a year
PermanentFull time
Team Leader - Children's Residential Home Location: Birmingham - Yardley Wood, Kings Heath, Moseley & Oldbury Salary: £28,800 basic + £70 per sleep-in + overtime Potential Earnings: Approx. £38,040 per annum based on 11 sleep-ins per month Hours: 160 hours per month | Approx. 11 shifts Contract: Full-Time, Permanent We are recruiting an experienced Team Leader to join established children's residential homes across Birmingham. This is an excellent opportunity for an experienced Senior Residential Support Worker or Team Leader who is confident leading shifts, supervising staff and supporting children and young people with emotional and behavioural needs. The Role You will: Lead shifts and support the day-to-day running of the home Supervise, guide and support Residential Support Workers Safeguard and promote the welfare of children and young people Support emotional wellbeing, behaviour, education and independence Ensure care plans, risk assessments and behaviour support plans are followed Manage challenging situations and support de-escalation Complete and oversee records, reports and handovers Work alongside social workers, education, health professionals and families Support management with Ofsted compliance and high standards of care Deputise for senior management when required Hours & Pay You will work 160 hours per month, approximately 11 shifts. Typical shifts are 8am-11pm, followed by a sleep-in where scheduled. Sleep-ins are paid at £70 each. Based on approximately 11 sleep-ins per month, potential annual earnings are around £38,040, before overtime. Shifts vary each week, so full flexibility for weekdays, weekends, Bank Holidays and sleep-ins is essential. Essential Requirements Must have NVQ Level 3 or 4 in Residential Childcare, Health & Social Care or equivalent Minimum 1 year's senior experience within a children's residential home Experience leading shifts and supervising/supporting staff Strong safeguarding and behaviour management knowledge Full UK Driving Licence Flexible to work across Birmingham homes when required If you're an experienced children's residential professional ready for your next Team Leader opportunity, apply today.
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DA Refuge Practitioner
Brook Street - Leicester, Leicestershire
£17,030 to £17,030 a year
PermanentPart time
Domestic Abuse Refuge Practitioner (Female Only) Leicester £17,030 per annum ⏰ 25 hours per week Monday-Friday, 9:00am-2:00pm Are you passionate about supporting women and children affected by domestic abuse, including those from Black, Asian and Minority Ethnic (BAME) communities? We are seeking a dedicated Domestic Abuse Refuge Practitioner to provide practical, emotional and culturally sensitive support within a specialist refuge service. You will support women to improve their safety, access essential services, rebuild confidence and move towards independent living. Key Responsibilities Provide one-to-one support, advocacy and case management. Complete needs assessments, risk assessments and safety plans. Support women with housing, benefits, budgeting and accessing services. Work closely with safeguarding, housing, healthcare, MARAC and Social Care teams. Support women from diverse backgrounds, including BAME communities. Maintain accurate and confidential case records. Requirements Experience within domestic abuse, refuge, housing, social care or support services. Knowledge of domestic abuse, safeguarding and risk assessment. Strong communication, advocacy and case management skills. Ability to support vulnerable women and families with complex needs. Understanding of the barriers faced by women from BAME communities. Essential ✅ Fluent English and at least one additional BAME community language ✅ Female applicants only (Equality Act 2010 Schedule 9, Part 1) ✅ Enhanced DBS check Knowledge of Honour-Based Abuse, Forced Marriage, FGM and No Recourse to Public Funds (NRPF) would be advantageous. Apply today to join a specialist service making a real difference to women and children affected by domestic abuse.
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Domestic Violence Advocate
Brook Street - Coventry, West Midlands
£13,035 to £13,035 a year
PermanentFull time
Independent Domestic Violence Advocate (IDVA) - Part Time Coventry £13,035 per annum 18.5 hours per week Working Hours: Tuesday: 9:00am - 5:00pm Wednesday: 12:00pm - 3:30pm Thursday: 9:00am - 5:00pm We are looking for a compassionate and dedicated Independent Domestic Violence Advocate (IDVA) to support women and children affected by domestic abuse. You will provide one-to-one support, advocacy, risk assessments, safety planning and case management, helping service users access the support and resources they need to live safely and independently. Responsibilities Manage a caseload of women affected by domestic abuse Complete risk assessments and safety plans Provide advocacy and emotional support Work with housing, police, health and other agencies Maintain accurate case records Requirements Experience supporting vulnerable individuals or domestic abuse survivors Knowledge of safeguarding and risk assessment Strong communication and advocacy skills Ability to manage a varied caseload Experience of multi-agency working IDVA qualification/accreditation desirable but not essential. If you're passionate about empowering women and making a real difference, we'd love to hear from you. Apply today with your CV.
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Regional Support Manager
Brook Street - Stoke-on-Trent, Staffordshire
£60,000 to £60,000 a year
PermanentFull time
Regional Support Manager - Children's Residential Care Location: Staffordshire / Stoke-on-Trent / Midlands Salary: £60,000 per annum Hours: 37.5 hours per week Service: Children's Residential Homes - EBD Age Group: 8-17 years Are You Ready to Take the Next Step in Children's Residential Care Leadership? We are recruiting an experienced and motivated Regional Support Manager to support children's residential homes across Staffordshire, Stoke-on-Trent and the surrounding Midlands region. This is an exciting opportunity for an established Children's Registered Manager or experienced regional leader looking to make a wider impact across multiple residential services. You will work closely with Registered Managers and senior leadership teams to maintain high standards of care, strengthen operational performance and ensure compliance with Ofsted regulations. Key Responsibilities Provide operational leadership and support to Registered Managers across children's residential homes. Deliver interim management support to homes where required. Conduct quality assurance audits and support continuous service improvement. Ensure compliance with Ofsted regulations, safeguarding procedures and Children's Homes Quality Standards. Coach, mentor and develop residential management teams. Identify operational risks and implement effective improvement plans. Support services through inspections, management transitions and operational challenges. Promote safe, nurturing and therapeutic environments for children and young people with EBD. Essential Requirements Significant management or leadership experience within children's residential care. Previous experience as a Children's Registered Manager, Regional Support Manager or similar senior residential management role. Strong knowledge of Ofsted requirements, safeguarding and Children's Homes Regulations 2015. Experience supporting children and young people with Emotional and Behavioural Difficulties (EBD). Level 3 Diploma in Children and Young People's Workforce or equivalent. Level 5 Leadership and Management qualification, or willingness to undertake the qualification, subject to employer approval. Proven ability to coach, mentor and support residential childcare teams. Strong communication, organisational and problem-solving skills. Ability to work across multiple locations within Staffordshire and Stoke-on-Trent. What's on Offer? £60,000 annual salary 37.5-hour working week Opportunity to support multiple children's residential homes. Progression into regional operational leadership. Opportunity to influence care standards and service improvements. A rewarding position making a genuine difference to vulnerable children and young people. Apply Today If you're an experienced Children's Registered Manager looking to progress into regional management, or an established Regional Support Manager seeking a new challenge, we'd love to hear from you. Apply now for a confidential discussion about this exciting opportunity. Brook Street Social Care is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to appropriate pre-employment checks, including an enhanced DBS check and satisfactory references.
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Family Support Worker
Brook Street - Coventry, West Midlands
£12,602 to £12,602 a year
PermanentFull time
Family Support Worker Part Time Coventry £12,602 per annum 18.5 Hours per Week Permanent Make a Difference to Families in Your Community We are looking for a compassionate and dedicated Family Support Worker to join a specialist service supporting women, children and families affected by domestic abuse. This rewarding role involves providing practical and emotional support to families, helping them improve their safety, wellbeing and independence. You will work closely with service users to identify needs, develop support plans and access the services required to achieve positive outcomes. The Role As a Family Support Worker, you will manage a caseload of families and provide person-centred support tailored to individual circumstances. You will work collaboratively with statutory and voluntary agencies to ensure children and families receive the right support at the right time. Key Responsibilities Provide one-to-one support to women, children and families. Complete needs assessments, risk assessments and support plans. Support families affected by domestic abuse and other complex challenges. Safeguard children and vulnerable adults. Advocate on behalf of service users with partner agencies. Support access to housing, education, healthcare and community services. Work closely with Social Care, schools and external professionals. Maintain accurate and confidential case records. Contribute to positive outcomes for families and children. Requirements Experience supporting vulnerable families, children or individuals. Experience within family support, domestic abuse, social care or community services. Knowledge of safeguarding and child protection. Strong communication and advocacy skills. Experience managing a caseload and support planning. Ability to work independently and as part of a team. Good IT and record-keeping skills. Understanding of equality, diversity and inclusion. Desirable Relevant Health & Social Care qualification. Experience supporting BAMER communities. Knowledge of domestic abuse and trauma-informed practice. Full UK Driving Licence and access to a vehicle. Benefits ✅ Part-time hours ✅ Supportive team environment ✅ Ongoing training and development ✅ Meaningful and rewarding work ✅ Opportunity to make a real difference to children and families If you're passionate about supporting families and helping children achieve better outcomes, we'd love to hear from you. Apply today with your CV.
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Care Services Manager
Brook Street - Coventry, West Midlands
£38,000 to £44,000 a year
PermanentFull time
Care Services Manager (CQC Registered Manager) Location: Coventry & Warwickshire Salary: £38,000 - £44,000 per annum Hours: 37 hours per week Contract: Full-Time, Permanent Working Arrangement: Some hybrid working available About the Role We are recruiting an experienced Care Services Manager (CQC Registered Manager) to lead and develop domiciliary and community care services across Coventry and Warwickshire. This is an excellent opportunity for a passionate and confident care professional to oversee regulated services, ensure CQC compliance and deliver high-quality, person-centred care. You will manage services including domiciliary care, respite support, dementia care and community-based day services, combining hands-on operational leadership with strategic service development. Key Responsibilities Lead and manage CQC-regulated domiciliary and community care services. Ensure compliance with CQC regulations, safeguarding and quality standards. Supervise, mentor and develop care teams. Oversee care planning, assessments and risk management. Conduct audits, quality assurance reviews and service improvements. Manage staffing, recruitment, performance and operational delivery. Maintain positive relationships with service users, families and commissioners. Participate in the shared management on-call rota. Essential Requirements Previous experience as a CQC Registered Manager or equivalent senior manager within domiciliary or community care. Level 5 Diploma in Leadership and Management for Adult Care, or actively working towards it. Strong knowledge of CQC regulations and adult safeguarding. Proven leadership and care service management experience. Experience in quality assurance, compliance and service improvement. Full UK driving licence and access to a vehicle. Salary & Benefits £38,000 - £44,000 per annum 25 days' annual leave, increasing to 30 days, plus bank holidays. Additional birthday leave. Pension scheme. Employee Assistance Programme and wellbeing benefits. High street discounts. Ongoing training and development. Some hybrid working available. Apply Today If you're an experienced CQC Registered Manager looking for your next opportunity in Coventry and Warwickshire, we'd love to hear from you. Apply now with your updated CV for a confidential discussion.
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Registered Manager
Brook Street - Stoke-on-Trent, Staffordshire
£50,000 to £65,000 a year
PermanentFull time
Registered Manager - Children's Residential Home (EBD) Location: Stoke-on-Trent, ST9 Salary: £50,000 - £65,000 per annum Hours: Monday - Friday, 9am - 5pm Contract: Full-Time, Permanent Service: 2-Bed EBD Children's Home Exciting Opportunity for an Experienced Registered Manager! Are you an experienced Ofsted Registered Manager looking for an exciting new challenge? We are recruiting for a passionate and experienced Registered Manager to lead a newly established, two-bedroom children's residential home in Stoke-on-Trent, supporting children and young people with emotional and behavioural difficulties (EBD) and complex needs. This is a fantastic opportunity to shape a new service, build a dedicated team and deliver outstanding, therapeutic, child-centred care. Key Responsibilities Lead and manage the daily operations of the children's home. Ensure full Ofsted compliance and safeguarding standards. Recruit, develop and inspire a high-performing care team. Deliver therapeutic, trauma-informed care and positive outcomes. Oversee care planning, risk assessments and quality assurance. Build strong relationships with local authorities and professionals. Essential Requirements Minimum 2 years' experience managing a children's residential home. Proven positive Ofsted inspection outcomes. Level 5 Leadership and Management in Residential Childcare (completed or working towards). Level 3 or 4 qualification in Residential Childcare or equivalent. Strong knowledge of Children's Homes Regulations 2015. Experience supporting children with EBD and complex needs. Excellent safeguarding, leadership and communication skills. Ability to register with Ofsted. Right to work in the UK. What's on Offer? £50,000 - £65,000 salary, depending on experience. Monday to Friday working hours. Company pension and sick pay. Annual leave plus statutory holidays. Professional development and career progression. Supportive leadership team. Opportunity to lead a newly established children's home. Interested? Apply Today! If you're an experienced Children's Registered Manager ready to make a real difference, we'd love to hear from you. Apply now with your updated CV for a confidential discussion. No Sponsorship Available.
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Support Worker
Brook Street - Kettering, Northamptonshire
£13 to £19 a year
TemporaryPart time
Support Worker - Supported Living (Learning Disabilities) Location: Kettering, Northamptonshire NN16 Pay: £12.71 per hour + £55 per sleep-in shift Contract: Temporary | Flexible Shifts Support Workers Wanted - Kettering! Are you a compassionate and reliable Support Worker looking for flexible work in Kettering? Brook Street Social Care is recruiting Support Workers to support adults with learning disabilities in supported living services across Kettering. This is a fantastic opportunity to make a real difference by helping individuals develop independence, build confidence and enjoy fulfilling lives within their communities. The Role As a Support Worker, you will: Provide person-centred support tailored to individual needs. Assist with personal care and daily living activities. Support cooking, cleaning, shopping and budgeting. Encourage independence, choice and community participation. Support with medication and healthcare appointments. Promote safeguarding, dignity and wellbeing. Maintain accurate care records and follow support plans. What We're Looking For A caring, patient and compassionate approach. Good communication and teamwork skills. Reliability, flexibility and a positive attitude. Willingness to provide personal care. Previous experience supporting adults with learning disabilities is desirable but not essential. Ability to travel reliably to services in and around Kettering. What's on Offer? £12.71 per hour. £55 per sleep-in shift. Flexible temporary shifts. Supportive working environment. Ongoing training and development opportunities. Rewarding work helping individuals live independently. Apply Today! If you're passionate about supporting adults with learning disabilities and looking for flexible Support Worker opportunities in Kettering, we'd love to hear from you.
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Support Worker
Brook Street - Rushden, Northamptonshire
£13 to £19 an hour
TemporaryPart time
Support Worker - Flexible Day & Night Shifts Location: Ringstead, Kettering (NN14) Contract: Part-Time / Ad Hoc Shifts Shifts: 8am-8pm (Days) | 8pm-8am (Nights) Brook Street Social Care is recruiting compassionate and reliable Support Workers for a friendly residential care home in Ringstead, near Kettering. Are you looking for flexible shifts that fit around your lifestyle? This is a fantastic opportunity to join a supportive team and make a real difference in residents' lives. Your Responsibilities Supporting residents with personal care and daily living activities. Promoting independence, dignity and wellbeing. Providing companionship and emotional support. Assisting with meals, hydration and mobility. Following care plans and safeguarding procedures. Working alongside colleagues to deliver high-quality care. What We're Looking For A caring, compassionate and reliable individual. Good communication and teamwork skills. Previous care experience desirable but not essential. Flexibility to work day or night shifts. Ideally a driver with access to a vehicle, or someone who can reliably travel to Ringstead. What We Offer Flexible part-time and ad hoc shifts. Day and night opportunities. Friendly, supportive working environment. No lone working - you'll always work alongside other team members. Ongoing training and development opportunities. Interested? If you're passionate about supporting others and looking for flexible care work in Ringstead, we'd love to hear from you. Apply today with your updated CV, and Sophie at Brook Street Social Care will be in touch!
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Civil National Business Centre AO x6
Brook Street - Northampton, Northamptonshire
£13.25 to £13.25 an hour
TemporaryFull time
Job Title: Admin Officer Location: County Court, St. Katharine's House, 21-27 St. Katherines Street, Northampton, Northamptonshire, NN1 2LH Office/Hybrid/Remote: Full Time Office Based with potential Hybrid working Pay Rate: £13.25 per hour Hours: Monday to Friday, 9am to 5pm Contract Length: Temporary, until December 2026 with the possibility of an extension Training: Ongoing, as required DBS: Basic DBS Must live within 1 hour of the Office Location If you're organised, service-minded, and keen to support a busy operational environment, this is a fantastic opportunity to join Our Client. Hiring for a reputed client, the role offers a clear, structured way to contribute to the smooth running of a National Business Centre-while building experience in a Government setting. What you'll be doing: Answer inbound calls from customers regarding Civil Money Claims through the County Court. Provide excellent customer service with empathy, patience and professionalism. Maintain accurate and concise notes on the appropriate operating systems following each call. Respond to a broad range of enquiries and escalate case-specific queries to the relevant teams where required. Work collaboratively with colleagues, sharing knowledge and best practice. Contribute to continuous improvement initiatives and customer service enhancements. Follow HMCTS policies, procedures and quality standards. Manage a high volume of inbound calls while maintaining accuracy and attention to detail. Utilise strong communication, IT and multitasking skills within a fast-paced contact centre environment. What you'll bring: Strong attention to detail and a dependable, structured approach to work Good communication skills with the confidence to deal with enquiries professionally A customer-focused mindset-respectful, patient, and solution-oriented Comfort working to guidance and completing tasks within set expectations The ability to manage competing demands while staying calm and accurate Ready to take the next step? If this sounds like the kind of role where your organisation and service skills can make a real difference, apply today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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