Registered Manager
Brook Street - Weston-Super-Mare, Somerset
£45,000 to £48,000 a year
HybridPermanentFull time
Job Title: Registered Manager Location: Weston-super-Mare Contract: Full Time | Permanent Salary: £45,000 - £48,000 + Bonus Schemes & Benefits Our client, a respected and high-quality provider of residential care for children, is seeking a passionate, experienced, and inspirational Registered Manager to lead one of their homes. This is an excellent opportunity for a driven leader who is committed to delivering outstanding care and making a meaningful difference in the lives of young people. What you'll be doing: Lead and develop a warm, nurturing, and safe home environment where children feel valued, supported, and able to thrive. Ensure all aspects of care meet the highest standards, with effective implementation of each child's individual Placement Plan. Work collaboratively with health, education, and therapeutic professionals to support children's development and wellbeing. Maintain full compliance with Children's Homes Regulations and Ofsted SCCIF , ensuring the home operates to the highest regulatory and professional standards. Inspire, support, and develop your team through regular supervision, training, and performance management. Oversee day-to-day operations, including safeguarding, health & safety, and accurate record-keeping. Promote a positive culture centred on openness, inclusivity, diversity, and anti-discriminatory practice. Manage budgets, occupancy, and staffing rotas while ensuring the home remains a safe, clean, and homely environment. What you'll bring: NVQ Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent). Proven experience leading and developing teams within a residential childcare setting. Strong organisational, IT, and time management skills. Excellent knowledge of safeguarding, children's legislation, and regulatory compliance frameworks. Ability to build strong, positive relationships with children, families, and external professionals. Flexibility to work evenings, weekends, and undertake sleep-in duties when required. Existing Ofsted registration as a Registered Manager (or eligibility to achieve this). Additional Benefits: Performance Bonus - Ofsted Outcomes Earn up to £4,400 based on Ofsted inspection results. Hybrid / Flexible Working Flexible working with one day a week working from home. Annual Occupancy Bonus (paid each October) Rewarded for maintaining strong occupancy levels (3 placements). Referral Bonus Scheme Financial incentives for introducing successful new hires. Professional Support & Development Quarterly reflective supervisions delivered by an external specialist provider (Dialogue). Employee Assistance & Wellbeing Support Access to Head Sight for emotional and mental wellbeing, including support during significant life or workplace events. Additional Benefits & Support Schemes Ongoing investment in staff wellbeing, development, and progression. Join a dedicated and supportive organisation where your leadership will have a lasting impact. If you are passionate about delivering exceptional care and empowering both children and staff, we would love to hear from you. Apply today to be a Registered manager and take the next step in your leadership career and make a real difference. #BRTJP
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Service Coordinator
Brook Street - Bradford, West Yorkshire
£28,000 to £30,000 a year
PermanentFull time
Brook Street Recruitment is delighted to be recruiting on behalf of our client for a Service Coordinator to join their busy and friendly team based in Bradford. This is an excellent opportunity for an organised and customer-focused individual who enjoys coordinating multiple tasks, communicating with customers and engineers, and ensuring service delivery runs smoothly. Working as part of an established team, you'll play a key role in scheduling engineers, managing customer service requests, processing jobs, and helping ensure service level agreements are consistently achieved. If you thrive in a fast-paced environment, have excellent organisational skills, and enjoy building strong relationships with customers and colleagues alike, we'd love to hear from you. What's on offer Full-time position Monday to Friday Hours: 8:30- 5:00pm Monday to Thursday; Friday 4:30pm finish! £28,500 - £30,000 per annum Office-based role in Bradford (BD4) Company pension Life insurance Employee discount scheme Health & wellbeing programme Free on-site parking Staff canteen Casual dress policy Supportive team environment Ongoing training and development opportunities The Role As a Service Coordinator, you will be responsible for coordinating the day-to-day activities of a team of Field Service Engineers, ensuring customer requirements are met and service delivery targets are achieved. You will act as a key point of contact for customers and engineers, ensuring service calls are planned efficiently, jobs are processed accurately, and communication remains effective throughout the process. Key Responsibilities Receive and manage incoming customer calls and emails relating to service and breakdown requests. Schedule and coordinate routine maintenance visits and emergency breakdown callouts. Plan engineer workloads to maximise efficiency and service delivery. Process service jobs accurately and raise invoices. Create and maintain service plans for customers. Communicate daily with Field Service Engineers to coordinate schedules and activities. Prepare quotations for additional works and service requirements. Identify sales opportunities and forward potential leads to relevant departments. Maintain and update customer information within the CRM system. Liaise closely with colleagues to ensure efficient utilisation of engineering resources. Manage stock levels and equipment requirements for the Field Service Engineer team. Proactively communicate updates and service information to customers. Ensure service level agreements and customer expectations are consistently achieved. What We're Looking For We are keen to speak with candidates who have experience in: Service coordination or service administration Scheduling or planning engineers Customer service and customer account management Transport planning or logistics coordination Facilities management administration Helpdesk or service desk environments Office administration and coordination roles Apply Now If you're an organised administrator or coordinator looking for your next challenge with a successful and growing business in Bradford, we'd love to hear from you. To apply, please submit your CV today to Brook Street Recruitment for immediate consideration. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Document Controller
Brook Street - Brighouse, West Yorkshire
£13 to £13.25 an hour
ContractFull time
Brook Street Recruitment is currently recruiting on behalf of a well-established and growing business for a Document Controller to join their HSE, Compliance & Facilities team on a 6-month fixed-term contract. This is an excellent opportunity for an organised and detail-focused administrator who enjoys working with systems, processes, documentation, and compliance records. You'll be an integral part of the team, ensuring important business documentation remains accurate, controlled, and audit ready. The Role As a Document Controller, you'll be responsible for maintaining company records, supporting compliance activities, managing documentation, and providing administrative support across the department. Monday to Friday position Location: Brighouse Pay rate: £13.25 per hour (Weekly Pay) 6-Month Fixed-Term Contract 35-hour working week Free on-site parking Modern office facilities Friendly and supportive team environment Opportunity to gain valuable experience with a well-established business Immediate start available Key Responsibilities Document Control Maintain and manage company policies, procedures, risk assessments, forms, and controlled documents Ensure all documentation is accurately version-controlled and regularly reviewed Monitor document review dates and coordinate updates with relevant stakeholders Maintain document registers and electronic filing systems Archive obsolete documents and maintain revision histories Support the management of documentation through SharePoint and internal systems Compliance & HSE Support Provide administrative support to the HSE, Compliance & Facilities team Maintain records relating to audits, inspections, incidents, and corrective actions Support compliance requirements relating to ISO and customer standards Maintain training and competency records and monitor renewal dates Support contractor, supplier, and compliance documentation processes Assist with internal communications and awareness initiatives Audit & Reporting Prepare documentation and supporting evidence for internal and external audits Track audit actions and maintain action logs Produce reports, spreadsheets, trackers, and departmental summaries Ensure compliance records are accurate, organised, and readily accessible General Administration Coordinate meetings and maintain action trackers Manage departmental inboxes and distribute enquiries Prepare presentations, reports, correspondence, and business documents Support wider departmental projects and continuous improvement initiatives About You We're looking for someone who is: Highly organised with excellent attention to detail Experienced in administration, document control, or compliance support Confident using Microsoft Word, Excel, Outlook, and Teams Comfortable managing multiple priorities and deadline Skilled at maintaining accurate records and filing system A proactive team player with strong communication skills If you're an experienced administrator looking for your next challenge in Brighouse and would like to join a business where organisation, accuracy, and teamwork are highly valued, we'd love to hear from you. To apply, please submit your CV to Brook Street Recruitment for immediate consideration. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Transport & Logistics Admin
Brook Street - Morley, West Yorkshire
£3,200 to £30,000 a year
PermanentFull time
Brook Street is delighted to be recruiting on behalf of a well-established and growing logistics business based in Morley. We are seeking an organised and proactive Transport & Logistics Administrator to join a busy operations team and play a key role in ensuring the smooth coordination of UK transport activities. This is an excellent opportunity for someone with logistics, transport planning or supply chain experience who enjoys working in a busy environment, building strong internal relationships and contributing to operational success. What's on Offer? Salary up to £30,000 DOE Hours: Monday to Friday, 9:00am - 5:30pm (40 hours per week) Permanent, full-time opportunity 25 days holiday plus bank holidays Supportive and growing business Career development opportunities Company benefits package Based in Morley with on-site parking Key Responsibilities Coordinate UK deliveries and collections with transport partners and subcontractors. Manage transport bookings, schedules and daily planning activities. Monitor vehicle movements and provide delivery updates to customers and internal teams. Liaise with warehouse, transport and operations teams to ensure smooth day-to-day running. Resolve delivery delays, scheduling issues and operational queries. Maintain accurate transport records, proof of delivery documentation and system updates. Conduct driver debriefs and ensure any damages, shortages or incidents are recorded. Build strong relationships with transport providers and key stakeholders. Support vehicle utilisation, route efficiency and cost-effective planning. Assist with reporting, KPI tracking and continuous improvement initiatives. Ensure compliance with company procedures, transport regulations and health & safety standards. What We're Looking For Previous experience within transport planning, logistics coordination or supply chain operations. Strong organisational skills with excellent attention to detail. Confident communicator with the ability to build relationships across multiple departments. Good IT skills, including Microsoft Office and operational systems. Ability to prioritise workload and work effectively under pressure. Proactive approach with strong problem-solving skills. Knowledge of warehouse and transport operations would be advantageous. If you're looking to take the next step in your logistics career and join a business where your contribution genuinely makes a difference, we'd love to hear from you. Apply today through Brook Street Recruitment. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Collections + Delivery Driver
Brook Street - Leeds, West Yorkshire
£26,400 to £26,436.80 a year
PermanentFull time
Manpower is partnering with our prestigious client based in Leeds to find their next Recovery Driver. Our client is one of the UK's largest independent networks of Accident Repair Centres, operating across Yorkshire, Derbyshire, Nottinghamshire, Humberside, and Merseyside. What's on Offer £26,436.80 + Bonus Hours: 8:00am - 5:00pm | No Weekend Work! (Minimum 40 hours per week) Location: Leeds, LS9 Full-Time Permanent Position 25 Days Holiday + Bank Holidays Bonus Opportunities Excellent Benefits Package Uniform Provided Supportive and Friendly Team Environment The Role Our client is looking for a Recovery Driver to join their Leeds team on a full-time, permanent basis. As a Recovery Driver, you will be responsible for collecting and delivering customer vehicles safely and professionally, both before and after repair work has been completed. As the face of the business, you will regularly interact with customers, ensuring an excellent level of service throughout every collection and delivery. This is a varied role where no two days are the same. You'll be working closely with the wider team, supporting site operations where required and helping to ensure vehicles are moved efficiently and on time. We're looking for someone with a positive attitude, strong customer service skills, and a willingness to get involved and support the team whenever needed. A good sense of humour and the ability to build relationships with both customers and colleagues will fit in well with the culture. Requirements Valid CPC Qualification Card Valid Digital Tacho Card Must be customer-focused with excellent communication skills Full UK Driving Licence with no current bans or disqualifications Good IT skills, as you'll be required to log vehicle collections and deliveries electronically Reliable, flexible and able to work as part of a team Previous vehicle recovery, transport, or driving experience would be advantageous If you're looking for a role where you can develop your skills, join a successful business, and become part of a supportive and welcoming team, we'd love to hear from you! Apply today or contact Arsalan Mohammed. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Senior Support Worker
Brook Street - Melksham, Wiltshire
£30,008 to £34,058 a year
PermanentFull time
Senior Support Worker Residential Care Location: Melksham Contract: Full Time - Perm Salary: £30,008 - £34,058 plus overtime and benefits Are you an experienced childcare professional looking to take the next step in your career? Our client is looking for a committed Senior Support Worker to join their residential home in Melksham, supporting young people aged 15-17 to overcome challenges, build confidence, and achieve positive outcomes. The Role As a Senior Support Worker, you will play a key role in creating a safe, supportive, and nurturing environment where young people can thrive. You will lead by example, support your colleagues, and help deliver high-quality care tailored to each individual's needs. Key Responsibilities * Providing guidance and support to Support Workers within the home * Developing positive, professional relationships with young people * Supporting the creation and delivery of individual care plans * Encouraging independence, personal development, and social engagement * Maintaining accurate records and ensuring compliance with safeguarding and regulatory requirements * Promoting a positive and collaborative team culture About You * Passionate about supporting vulnerable young people and improving lives * Confident in leading shifts and supporting team members * Strong communication and relationship-building skills * Flexible to work a 2 on / 4 off rota, including sleep-ins and overtime where required * Previous experience within residential childcare, EBD, or similar care settings Essential Requirements * Experience working with children and young people in a residential setting * Knowledge and experience of supporting young people with emotional and behavioural difficulties (EBD) * NVQ Level 3 in Residential Childcare or an equivalent qualification * Full UK driving licence If you're looking to join a supportive organisation where you can make a lasting impact on young people's lives while developing your career, we'd love to hear from you. Apply today to find out more. #BRTJP
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Children's Residential Support Worker
Brook Street - Wellingborough, Northamptonshire
TemporaryPart time
Job Title: Children's Residential Support Worker Location: 107 Alexandra Road, Wellingborough, Northamptonshire, NN8 1EG, United Kingdom Salary: £14.50 per hour Job Type: Full-Time / Part-Time / Permanent (Flexible shifts available) Sector: Residential Childcare Children's Residential Support Worker Are you passionate about making a positive difference in the lives of children and young people? We are currently recruiting experienced Children's Residential Support Workers to join a dedicated and supportive team providing high-quality care for children and young people aged 8-16 years within a residential setting in Wellingborough, Northamptonshire. This is a rewarding opportunity for individuals who are committed to safeguarding, supporting and empowering young people to achieve positive outcomes while providing a safe, nurturing and therapeutic home environment. The Role As a Children's Residential Support Worker, you will play a key role in supporting children and young people with their emotional, behavioural and social development. Working alongside a dedicated team, you will help create a stable, caring and structured environment where every child feels safe, valued and supported. You will build positive relationships with young people while promoting independence, resilience and confidence, helping them develop the skills they need to thrive. Key Responsibilities Provide high-quality care and emotional support to children and young people aged 8-16. Promote a safe, caring and nurturing home environment. Build positive, trusting relationships with young people. Support children with their daily routines, personal development and life skills. Encourage participation in education, hobbies and community activities. Promote positive behaviour using therapeutic and child-centred approaches. Assist with care planning and individual support plans. Maintain accurate daily records, reports and incident documentation. Administer medication where trained and authorised. Safeguard children and report any concerns in line with safeguarding procedures. Support children during appointments, education and recreational activities. Work collaboratively with social workers, education professionals, healthcare teams and families. Participate in team meetings, training and supervision sessions. Maintain professional boundaries while acting as a positive role model. Requirements We are looking for caring, resilient and enthusiastic individuals who have experience working with children and young people within residential care. Essential Previous experience working within a Children's Residential Care setting. Experience supporting children and young people aged 8-16. Good understanding of safeguarding and child protection procedures. Excellent communication and interpersonal skills. Ability to remain calm under pressure and manage challenging situations professionally. Flexible approach to working shifts, including evenings, weekends and sleep-ins (where applicable). A compassionate and child-centred approach. Strong written and verbal communication skills. Ability to work independently and as part of a team. Desirable Level 3 NVQ/Diploma in Residential Childcare (or equivalent). Candidates with substantial residential childcare experience who do not yet hold the qualification are also encouraged to apply. Experience working with children who display emotional and behavioural difficulties (EBD). Knowledge of trauma-informed practice. Full UK Driving Licence (preferred). Skills & Qualities Compassionate and patient Reliable and professional Resilient and emotionally intelligent Excellent listening skills Positive role model Strong organisational skills Ability to build rapport quickly Adaptable and flexible Team player Commitment to improving outcomes for children What We Offer Competitive pay of £14.50 per hour Ongoing training and professional development Supportive management team Opportunity to progress your career within residential childcare Rewarding and meaningful work Positive and inclusive working environment Why Join Us? Every child deserves the opportunity to grow up in a safe, supportive and caring environment. As a Children's Residential Support Worker, you will have the opportunity to positively influence the lives of vulnerable children and young people, helping them build confidence, independence and brighter futures. If you are passionate about making a genuine difference and have experience working within children's residential care, we would love to hear from you.
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Customer Services Administrator
Brook Street - Bristol, Bristol
£29,000 to £31,000 a year
PermanentFull time
Customer Service Administrator £29,000 - £31,000 | Hybrid Working The Company Our client is a successful and growing business that supplies specialist products and solutions to customers across a variety of sectors. They pride themselves on delivering excellent service and building strong relationships with their customers. The Role We are recruiting for a Customer Service Administrator to join a friendly and supportive team. This is a varied role that combines customer service, administration, and coordination responsibilities, making it ideal for someone who enjoys working in a fast-paced environment and delivering exceptional customer support. Key responsibilities include: Managing customer enquiries via telephone, email, and online channels. Providing accurate information on products and services. Processing customer orders and quotations. Maintaining and updating customer records on internal systems. Liaising with suppliers and internal departments to ensure orders are fulfilled efficiently. Monitoring order progress and keeping customers informed throughout the process. Supporting customer retention through excellent service and proactive communication. Updating CRM systems and maintaining accurate records. Preparing documentation, reports, and general administrative paperwork. Providing administrative support to the wider team as required. About You The ideal candidate will have: Previous experience in a customer service or administrative role. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. The ability to manage multiple tasks and prioritise workloads effectively. Experience using CRM systems and Microsoft Office applications. A proactive, positive, and customer-focused approach. Confidence working independently as well as part of a team. Experience within a technical, manufacturing, industrial, or trade environment would be beneficial but is not essential. Benefits Hybrid working Competitive salary of £29,000 - £31,000 Supportive team environment Opportunity to develop skills and progress within a growing business If you are interested in this role, please apply today Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Family Assessment Worker
Brook Street - Coventry, West Midlands
£14 to £19 an hour
TemporaryPart time
Family Assessment Worker Coventry (CV3) £14.00 per hour Temp to Perm Days & Nights | 20 or 30 Hours per Week + Overtime We are recruiting a Family Assessment Worker to support families within a specialist residential assessment service in Coventry. You will observe parenting capacity, monitor family interactions, complete detailed reports, and contribute to safeguarding and child protection assessments. This role requires flexibility to work a mixture of day and night shifts, including occasional lone working on nights, within a 24-hour residential setting. Responsibilities Observe and assess parenting abilities Monitor childcare routines and family interactions Complete detailed observation records and reports Support families to develop positive parenting skills Follow safeguarding and child protection procedures Work as part of a multidisciplinary team Complete day and overnight observations as required Ensure the safety and wellbeing of children and families at all times Requirements Experience in family support, safeguarding, child protection, or residential care Strong observation and report-writing skills Ability to produce factual, professional records Flexible to work both day and night shifts, including lone working when required Good understanding of safeguarding practices Ability to work independently and as part of a team What We Offer £14.00 per hour Temp-to-perm opportunity 20 or 30 contracted hours per week Regular overtime available Structured induction and training Supportive team environment Long-term career development opportunities Apply today to join a specialist service helping improve outcomes for children and families through high-quality assessment, support, and safeguarding practice.
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HR Administrator
Brook Street - Bristol, Bristol
TemporaryFull time
HR Administrator Avonmouth, Bristol £17.58 - £19.54 per hour 37.5 hours per week | Monday to Friday, 9:00am - 5:00pm Temporary contract until March 2027, with the potential for extension or a permanent opportunity Immediate start available We are currently recruiting for an experienced HR Administrator to join a busy and supportive HR team based in Avonmouth. This is an excellent opportunity for someone with strong generalist HR experience who enjoys working in a fast-paced environment and providing high-quality support across a wide range of HR activities. Key Responsibilities Managing a high volume of HR enquiries from employees and managers. Providing first-line HR support and guidance on general HR matters. Supporting employee relations processes, including grievances and disciplinary cases. Conducting initial triage of HR issues before escalation where required. Maintaining accurate HR records and employee documentation. Supporting the wider HR team with administrative tasks and ongoing projects. About You Previous experience in a generalist HR Administration or HR Support role is essential. Strong understanding of HR processes and employee relations. Confident handling sensitive and confidential information. Excellent communication and organisational skills. Able to manage a busy workload and prioritise effectively. CIPD qualification is not required; relevant HR experience is key. What's on Offer? Competitive hourly rate of £17.58 - £19.54 per hour. Full-time hours, 37.5 hours per week (9am-5pm, Monday-Friday). Immediate start available. Contract expected to run until March 2027. Opportunity for the role to become a longer-term or permanent position. Supportive and professional working environment. If you're an experienced HR professional available at short notice and looking for your next opportunity, we'd love to hear from you. Apply today with your up-to-date CV. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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