Receptionist
Bupa - Cheltenham, England
PermanentPart time
Job Description: Receptionist for Premium Retirement Village Richmond Village Cheltenham, Hatherley Lane, Cheltenham, GL51 6PN £12.90 per hour -Paid breaks Permanent part time (20 hours) on a two week rolling rota as follows: Monday & Tuesday 9am- 2pm OR 2pm - 7pm every other week Wednesday 2pm - 7pm every week Friday 9am-2pm OR 2pm-7pm every other week Saturday & Sunday - 9am-1pm /1pm - 5pm every other weekend We make health happen At Bupa, we offer essential support when it matters most. Richmond Villages Cheltenham provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. As the front of house, you represent the welcoming spirit of our award-winning village. Our reception team is crucial in providing a warm welcome to our visitors, whether they're greeting them in person or speaking with them over the phone. You'll help us make health happen by: Offering refreshments to visitors, and manage sign-ins. Handle incoming calls, direct them appropriately, and relay messages. Address resident queries and report them as necessary. Process financial transactions for sundry items, issue receipts, and confirm payments. Update display boards with current information. Manage mail, ensuring prompt correspondence and reporting unresolved items. Coordinate bookings and update records for restaurant reservations, maintenance, and transport. Keep records current, including forms, room status, and resident lists. Key Skills / Qualifications needed for this role: Previous experience in reception or care home roles is beneficial. Applicants must have excellent communication abilities and a superb phone etiquette, as well as familiarity with Microsoft Office. Additionally, they should exhibit outstanding attention to detail and the ability to manage time efficiently, which are crucial for teamwork and independent tasks. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Richmond Village Cheltenham
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Administrator
Bupa -
Solihull,
England
PermanentFull time
Job Description: Administrator Location: Bupa, Solihull Clinic, B91 3RT Contract Type: Permanent, Full time Hours:, shifts will be 7.00am - 3.30pm, 8.00am- 4.30pm - 9.00am-5pm & 9.30 - 6pm Salary: £26,900 We make health happen We are looking for a dedicated Administrator to join our team at the Solihull clinic. In this role, you will provide essential front of house and back-office support to ensure our patients receive outstanding service from entering the clinic until after they leave. The work can be fast-paced and demanding at times, but with the support of your colleagues and team leader, you will finish each day knowing you have made a meaningful difference to every customer. You'll help us make health happen by: Work on reception, greeting customers and helping make their appointment as smooth and friendly as possible Supporting our clinical staff by preparing client files and scanning documents, allowing them to focus fully on patient care Carrying out day-to-day administrative tasks to keep the clinic running smoothly, including handling post, answering calls and emails, managing card transactions, processing invoices, and organising delivery notes Working closely with clinical colleagues to ensure client reports and correspondence are completed and sent within required timeframes Key Skills / Qualifications needed for this role: Proven experience delivering exceptional, client focused customer service in person such as in retail, hospitality, experience in healthcare is desirable but not essential Previous experience in an administrative role; experience in healthcare is desirable but not essential Strong time management skills and flexibility - you will need to adapt quickly and support different areas throughout your shift Excellent attention to detail, along with solid computing skills and a good understanding of Microsoft Office applications Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday (pro rata), increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets Wagestream - Have early access up to 40% of your earned wages within minutes Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa?: We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately. Time Type: Full time Job Area: Administration Locations: Clinic & Dental - Solihull
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Senior Care Assistant
Bupa - Cheltenham, England
PermanentFull time
Job Description: Senior Care Assistant - Days Richmond Villages Cheltenham, Hatherley Lane, Gloucestershire, GL51 6PN Salary: £14.25 per hour Paid breaks plus £500 welcome bonus Permanent. 72 hours per week (36hrs per week 3x 12 hour shifts 8am - 8pm). We make health happen At Bupa, we provide support when it's needed most, and our Richmond Villages Cheltenham offer luxury retirement living, an aspirational lifestyle for our residents, and our top-tier accommodation is matched by superior service. We provide person-centred care that supports independence and respects individual choice, enabling our residents to lead their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. A Senior Care Assistant is essential within our care home, providing vital support to the nursing team with clinical duties. They ensure residents receive high-quality care by assisting with medical tasks such as administering medication, monitoring vital signs, and updating digital care plans. Their role bridges the gap between nursing staff and residents, ensuring seamless and efficient care delivery. With an NVQ Level 3 in Health and Social Care, Senior Care Assistants bring expertise and professionalism, enhancing the overall care environment. Their dedication and skills are crucial in maintaining residents' health, dignity, and comfort, making them invaluable members of the care team. If you are passionate about making a difference and meet these qualifications, we invite you to join our team. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Village Cheltenham
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Receptionist
Bupa - Leominster, England
PermanentPart time
Job Description: Receptionist (Part Time) Leominster Care Home, 44 Bargates, Leominster, HR6 8EY £13.10 - £14.10ph dependent on experience and qualifications Permanent contract. Part time 16 hours pw. 9am - 5pm 2 days a week across Monday - Sunday We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Acting as the first point of contact for all visitors to the home Taking responsibility for managing new enquiries Providing advice and support both face to face and over the phone Conducting show-arounds within the care home Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed Key Skills / Qualifications needed for this role: You've worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You're approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. ** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Leominster
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Digital Designer
Bupa - Brighton, England
PermanentFull time
Job Description: Digital Designer Location: Brighton FTC - 9 months Hybrid - 2 days a week in the office 35 hours Salary: £32,000 - £36,000 depending on experience. We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. As a Digital Designer, you'll play an important part in bringing that purpose to life through engaging digital experiences that help us connect with customers in meaningful ways. Based within our Marketing and Digital Team, you'll create impactful digital content across email, web and digital channels that supports customer engagement, brand growth and business performance. This is an exciting opportunity to join a collaborative design team where creativity, customer experience and innovation are at the heart of what we do. You'll work with colleagues across global markets, helping to deliver a consistent brand experience while adapting content to meet local needs. If you're passionate about digital design, accessibility and creating customer-focused solutions, we'd love to hear from you. Key Responsibilities As a Digital Designer, you'll: Create high-quality digital content across email marketing, website landing pages, digital banners and social media channels. Support the delivery of creative digital campaigns and business-as-usual content that helps drive customer engagement, growth and retention. Work closely with stakeholders across the business to understand requirements and provide creative input and recommendations. Use customer insights, data and analytics to inform design decisions and improve digital performance. Champion best practice in user experience (UX), user interface (UI) design and accessibility. Help maintain and protect Bupa's brand standards, making sure all digital content aligns with brand and regulatory requirements. Research new technologies, tools and design trends to bring fresh thinking and continuous improvement to the team. Support process improvements that enhance efficiency, quality and the overall customer experience. Contribute to onboarding and sharing knowledge with new team members when needed. What We're Looking For We're looking for a talented Digital Designer who combines strong creative skills with a customer-focused mindset. You'll have: A degree, qualification or equivalent experience in a relevant design discipline. Substantial experience in a digital design role, either in-house or within an agency environment. Strong skills in Adobe Creative Suite, particularly Illustrator and Photoshop. Strong experience using Figma. A good understanding of typography, colour, layout, photography and visual storytelling. Experience creating digital assets for email, web landing pages, HTML5 banners and social media. The ability to manage multiple priorities and deliver high-quality work to agreed deadlines. Strong attention to detail and excellent written and spoken English. Confidence building positive working relationships with colleagues and stakeholders across different teams. A proactive approach, curiosity to keep learning and a passion for creating great digital experiences. It would be beneficial if you also have working knowledge of HTML and CSS, along with experience interpreting detailed creative briefs and brand guidelines. Why Bupa? Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore. Time Type: Full time Job Area: PR , Marketing & Brand Locations: Victory House, Brighton
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Registered Nurse - Bank
Bupa - Hatfield Peverel, Essex
TemporaryPart time
Job Description: Registered Nurse - Bank Bupa Hatfield Peverel Care Home Crabb's Hill, Hatfield Peverel, Chelmsford CM3 2NZ £20.74 - £23.51 per hour, depending on experience. Bank Contract (Mainly to cover nights) Care Home experience Ideal We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications needed for this role: As a Registered Nurse, with a valid NMC pin, you'll be responsible for managing the unit alongside clinical duties in the home. This includes oversight of care, administering and ordering medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You have previous experience ensuring policies and standards are kept to a high clinical standard. You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks. As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve. Effective communication and reporting skills are essential in order to effectively handover clinical issues to other team members and health care professionals. If working at night this will require enhanced skills to ensure patient safety as primarily you will be working alone with limited support from other healthcare professionals you will need to have strong critical thinking skills, need to be confident and self-reliant with the ability to manage care staff and remain calm in an emergency situation Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal on every shift DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Nursing & Theatres Locations: Hatfield Peverel
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Health Advisor
Bupa -
Leeds,
England
PermanentFull time
Job Description: Health Advisor Leeds Clinic, LS1 2SP Permanent £28,700 + Fantastic benefits Full time - 40 hours a week We consider all types of flexibility, including locations, hours and working patterns. We make health happen As a Clinician at Bupa our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and everyday. As a Health Advisor with Bupa Clinics, you'll be able to use your training and education to support our customers by providing education on how to Live Longer, Healthier, Happier Lives. Our customers are your priority and you'll spend the majority of your time with them doing what you do best and what you trained for. You'll help us make health happen by: Support the service delivery of Health Assessments to customers Maintain accurate client records and get involved in the end to end process Promote and encourage a healthier lifestyle in accordance with Bupa's current clinical policies Carry out clinical testing including; body composition analysis, spirometry, heart rate monitoring, gas analysis, diabetes blood test markers, blood pressure measurement, cholesterol profiling, anaemia blood test markers, electrocardiograms, audiometry, functional movement screening. Create individual lifestyle action plans using motivational interviewing techniques to promote behaviour change. Post assessment calls to support positive change and actions plans. Key Skills / Qualifications needed for this role: Educated to degree level or equivalent in exercise physiology/sports science/ nutrition essential Customer facing experience essential Experience of performing measurement or assessment in a health and fitness or medical environment would be desirable Accuracy in information recording and working within clinical guidelines Ability to build rapport with customers, tailoring your approach to individuals Empathy and ability to motivate customers to make positive health changes Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Enhanced pension and life insurance Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to our Digital GP platform on you mobile Emotional wellbeing support Access to family mental health line Financial wellbeing channels Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Clinic - Leeds
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Recruiter - Health Services - 6 month FTC
Bupa - Leeds, England
PermanentFull time
Job Description: Recruiter - Health Services - Mental Health Leeds - hybrid role - office based 2 days per week Secondment - 6 months Full Time 37.5 hours per week Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives and creating a better world. Role Overview As a Recruiter in the Health Services Team, you will have a passion for delivering an excellent candidate experience. You shall primarily support in the Mental Health hub, recruiting Counsellors, Cognitive Behavioural Therapists and Clinical Phycologists. What you'll do: Being an expert in your specialist area of recruitment, you will target and infiltrate niche skills, pull on your existing networks and communicate in a language candidates are familiar with, relevant to their specific industry. Working operationally, consultatively and strategically with relevant Hiring Managers to understand business areas and meet their hiring needs, you will apply external expertise and market knowledge to recruitment and attraction plans. Managing full lifecycle resourcing, from requisition, to search and selection, through to offer management and acceptance. Working in partnership with the broader people team to provide the best possible candidate and hiring manager experience. Proactively search and source talent, through a multi-channel strategy, Developing and maintaining strong professional relationships with candidates, utilising both inhouse management systems and social media networks. Pre-screening candidates, ensuring they meet the role requirements, and fit with the Bupa culture and values. Continually developing, replenishing and managing talent pools using both traditional and innovative means. Ensure candidates have a wow experience, whether they are internal or external. What you'll bring: Strong experience with managing candidates throughout their recruitment journey, working as a recruiter within healthcare - ideally mental health. Experience using ATS tools. Strong organisational, problem-solving skills and ability to work autonomously. Working at pace and being able to manage the expectations of various stakeholders. Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Recruiter, you'll be eligible for: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Enhanced pension and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions Annual performance-based bonus Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to our Digital GP platform on you mobile Emotional wellbeing support Access to family mental health line Financial wellbeing channels Support for carers Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. Time Type: Full time Job Area: People & HR Locations: Bupa Place, Kirkstall Forge
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Medical Records Officer
Bupa - London, England
PermanentFull time
Job Description: Medical Records Officer Cromwell Hospital, Kensington, London, SW5 0TU Salary: £25,592.51 a year + excellent benefits 37.5 hours a week - Monday to Friday. Varying shift pattern on a rotational basis Working 8am - 4pm or 12pm - 8pm We make health happen Working in our UK support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards of customer service and patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day. Role Overview We are recruiting for a Medical Records Officer to provide an efficient service for the Cromwell Hospital and all medical users. You shall report and liaise closely with the Senior Medical Records Officer on a daily basis to promote a highly proficient system. What you'll do Locate, prepare and distribute medical records to Outpatients, Admissions and other departments within the hospital, while maintaining an accurate tracer card system. Retrieve and modify patient details from the hospital computer. File and retrieve all case notes, pathology results and any other relevant documentation to maintain an up-to-date filing system. Adhere to and complete procedures relating to the secondary storage, retention and archiving of medical records on the scanning systems in use within the department. Deal with all telephone calls and enquiries in a courteous, efficient and professional manner. Maintain patient confidentiality at all times and display an understanding of the implication of the Data Protection Act and the Access to Medical Records Policy for the release of information. Prepare and complete all the necessary Medical Record reception duties in O.P.D. and compile daily statistics and maintain departmental registers. What you'll bring Experience within Medical Records is desirable Administration experience Good organisational skills Experience with filing documents Excellent telephone manner and communication skills. Good IT skills Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Practice Manager you'll be eligible for: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various other benefits and online discounts Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Cromwell Hospital London
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Housekeeping Assistant
Bupa - Nantwich, England
PermanentPart time
Job Description: Housekeeping Assistant Richmond Villages, Nantwich, St Josephs Way, CW5 6LZ £12.90 per hour + Paid Breaks + Excellent Bupa Benefits Permanent :16 Hours per Week | Alternative Weekends Included Shift Pattern: Various Shift Patterns Make Every Day Matter Are you someone who takes pride in creating warm, welcoming spaces where people feel comfortable, cared for, and at home? At Richmond Villages Nantwich, we're looking for a Housekeeping Assistant to join our friendly and supportive team. This is much more than a cleaning role. It's an opportunity to make a genuine difference to the lives of our residents every day. Our beautiful retirement village provides luxury living and high-quality care in a vibrant community where residents can continue to live independently and enjoy life to the fullest. With an outstanding 9.9 review score on carehome.co.uk, we're proud of the environment we've created together. As a Housekeeping Assistant, you'll play a key part in helping our residents feel happy, comfortable, and proud of the place they call home. What You'll Be Doing No two days are quite the same, but your role will include: Creating clean, safe, and welcoming spaces throughout the village and care home Maintaining residents' rooms, apartments, and communal areas to a high standard Looking after laundry, including residents' clothing, bedding, and communal linen Caring for furnishings, carpets, windows, and other home comforts that make a difference Operating cleaning equipment safely and effectively Working closely with colleagues to ensure exceptional service for residents Reporting any maintenance or safety concerns Following infection control, health and safety, and COSHH procedures Most importantly, you'll bring kindness, care, and attention to detail in everything you do. What We're Looking For You may already have experience in housekeeping, hospitality, domestic cleaning, hotels, care homes, or customer service, but equally important is your attitude. We're looking for someone who: Enjoys helping others and making people smile Takes pride in maintaining high standards Has a positive and friendly approach Works well as part of a team Has good attention to detail Is reliable, organised, and caring Understands the importance of creating a safe, comfortable environment If you're passionate about making a difference, we'd love to hear from you. Why Join Richmond Villages and Bupa? We believe that when our people feel supported, they're able to provide the very best experience for our residents. That's why we offer a fantastic range of benefits designed to support your health, wellbeing, finances, and family life. In Return, You'll Receive: Free meal with every shift 28 days annual leave We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Wagestream - Have early access up to 40% of your earned wages within minutes Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Richmond Nantwich Village
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