Team Leader
Brook Street - Preston, Lancashire
£37,834 to £37,834 a year
PermanentFull time
Team Leader - Preston Brook Street Social Care are proud to be in partnership with a very well established, children centred residential care provider for young people. We are seeking a Team Leader to join the team within a solo placement home in Preston for children and young people with emotional and behavioural difficulties. Are you an experienced children's Team Leader who is looking for a new adventure? Then join our highly valued team and start a truly rewarding career! Salary: £34,084.00 - £37,509.00 per annum, inclusive of sleeps - (depending on qualification) Shift Pattern: 2 days on, 4 days off We are looking for nurturing and supportive people, who can give our children the best quality care and allow them to achieve amazing outcomes! Essential requirements for a Team Leader: A minimum 12 months experience in a children's residential care home Level 3 Diploma in Residential Childcare A full driving licence issued in the UK Applicants must have full right to work in the UK with no restrictions In depth knowledge of Ofsted regulations, expectations and best practice Values in line with the organisation, such as taking a therapeutic, person-centred approach to childcare We know our teams make a big difference and we want them to feel rewarded for their hard work and dedication! Benefits of becoming a Team Leader: Routes for progression and the opportunity to complete Level 4/5 Residential Childcare qualifications. Paid induction training Access to a company app that provides high street discounts, online medical support, financial advice and counselling Day off for your birthday (in addition to your holiday entitlement If you are interested in this role and becoming a Team Leader, please apply and one of our team will be in touch as soon as possible.
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Team Leader
Brook Street - Preston, Lancashire
£37,834 to £37,834 a year
PermanentFull time
Team Leader - Preston Brook Street Social Care are proud to be in partnership with a very well established, children centred residential care provider for young people. We are seeking a Team Leader to join the team within a solo placement home in Preston for children and young people with emotional and behavioural difficulties. Are you an experienced children's Team Leader who is looking for a new adventure? Then join our highly valued team and start a truly rewarding career! Salary: £34,084.00 - £37,509.00 per annum, inclusive of sleeps - (depending on qualification) Shift Pattern: 2 days on, 4 days off We are looking for nurturing and supportive people, who can give our children the best quality care and allow them to achieve amazing outcomes! Essential requirements for a Team Leader: A minimum 12 months experience in a children's residential care home Level 3 Diploma in Residential Childcare A full driving licence issued in the UK Applicants must have full right to work in the UK with no restrictions In depth knowledge of Ofsted regulations, expectations and best practice Values in line with the organisation, such as taking a therapeutic, person-centred approach to childcare We know our teams make a big difference and we want them to feel rewarded for their hard work and dedication! Benefits of becoming a Team Leader: Routes for progression and the opportunity to complete Level 4/5 Residential Childcare qualifications. Paid induction training Access to a company app that provides high street discounts, online medical support, financial advice and counselling Day off for your birthday (in addition to your holiday entitlement If you are interested in this role, please apply and one of our team will be in touch as soon as possible.
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Admin Officer
Brook Street - Northampton, Northamptonshire
£13.25 to £13.25 an hour
On-siteTemporaryFull time
Administrative Officer - Public Sector Opportunity in Northampton Location: CNBC, 21-27 St Katherines Street, Northampton, NN1 2LH Hourly Rate: £13.25 per hour Working Hours: Full-time, Monday to Friday, 08:30am - 5:00pm (37 hours/week) Contract Duration: Immediate start, initially 9 months with potential extension based on performance and client needs Our client, a reputable government organisation, is seeking a proactive and adaptable Administrative Officer to join their team. This is a fantastic chance to gain valuable experience within the public sector, supporting vital services and working in a dynamic environment. What you'll be doing: * Handling calls from the public, providing assistance with claims and queries * Maintaining regular contact with court staff across processing sites nationwide * Resolving customer queries through various contact channels, ensuring accuracy and timeliness * Scheduling appointments and communicating with customers via phone and email * Preparing routine correspondence and updating in-house systems * Acting as an administrative liaison with internal and external contacts * Following set procedures, exercising independent judgment under supervision What you'll bring: * A positive attitude and a can-do approach, open to change and new challenges * Flexibility to adapt across teams and processes, with a proactive mindset * Strong communication skills, both verbal and written * Good IT skills, including proficiency with Microsoft Office applications * Ability to work efficiently in a fast-paced environment with a customer-focused approach Additional details: * Full training provided over two weeks, with no holidays during induction * Basic DBS clearance required (training provided) * Candidates who have spent over 6 months outside the UK in the last 3 years may need to provide an overseas police check This is an excellent opportunity for those looking to develop their administrative skills within a supportive government setting. If you're organised, adaptable, and eager to contribute to important public services, we'd love to hear from you! Apply now to join a dedicated team making a difference. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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Admin Officer
Brook Street - Stoke-on-Trent, Staffordshire
£12.86 to £13.25 an hour
HybridTemporaryFull time
Job Title: Admin Office * Location: CTSC, Bennett House, Town Road, Hanley, Stoke-on-Trent, ST1 6AU * Pay: £12.86/hour for the first 12 weeks, increasing to £13.25/hour thereafter * Working pattern: Full-time, Monday-Friday, 9:00am-5:00pm * Training: Onsite training academy, typically 8 weeks (no extended holidays during training) * Security clearance: Basic DBS provided by Brook Street if successful * Start dates: ASAP subject to compliance checks * Working arrangement: Fully onsite for minimum of 8 weeks; hybrid may be considered once competent (typical: 3 days office / 2 days from home) * Interviews: Informal team interview with our Client if CV successful * Facilities: Car parking and kitchen facilities available If you're someone who thrives in a people-focused, fast-moving environment-and you're comfortable being the reassuring voice on the phone-this is a great opportunity to join a busy public sector Probate Team. You'll support members of the public and legal professionals with application updates, enquiries, and clear next steps. What you'll be doing: * Taking inbound calls from service users and legal professionals * Providing accurate updates and guidance on applications and court cases * Processing and updating large volumes of case information accurately * Delivering high-quality customer service in a sensitive service area * Supporting with a range of administrative duties alongside telephone work * Signposting users and guiding them through the next stages of their applications What you'll bring: * Previous contact centre or customer service experience * A calm, assertive and resilient approach * Excellent communication and listening skills, with the ability to explain procedures clearly * Confidence working in a fast-paced, telephone-based role * Strong attention to detail and pride in accurate record updates If you're ready to help people through important steps and build your skills in a supportive team, apply with your CV today. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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Deputy Manager
Brook Street - Salford, Greater Manchester
£32,219 to £32,219 a year
PermanentFull time
Deputy Manager - 2/3 Bedded Children's Residential Complex EBD Home Location: Salford, Manchester Salary: £15.49 per hour / £32,219.20 per annum + £30 per sleep Hours: Full-time, Permanent Shifts: 1 on 2 off Brook Street Social Care, in proud partnership with a respected children's residential care provider in Salford, Greater Manchester, is recruiting for an experienced and dedicated Deputy Manager to join their compassionate and growing team. About the Role: As a Deputy Manager, you will play a pivotal role in supporting young people with emotional and behavioural needs in a nurturing, safe, and structured environment. You will manage and support a team of residential support workers, ensuring the highest quality of care is consistently delivered while promoting positive outcomes for the children and young people in your care. Key Responsibilities: Support the Registered Manager closely in the day-to-day running of the home Lead, mentor, and supervise a team of care staff Ensure all safeguarding, compliance, and quality standards are met Support the development and implementation of individual care plans Build trusting relationships with children, families, and professionals Be part of the on-call rota and cover shifts when required Requirements: Level 3 or Level 4 Diploma in Residential Childcare (or equivalent) - essential Previous experience in a senior, team leader or Deputy Manager role within a children's residential setting Strong leadership, communication, and organisational skills A genuine passion for making a difference in young people's lives Ability to work flexibly, including evenings, weekends, and sleep-in shifts Enhanced DBS (or willingness to undergo one) What's on Offer: Ongoing training and professional development Supportive leadership and clear progression pathways A chance to work for an organisation that truly values its staff and the children they care for Ready to take the next step in your career and make a real difference? Apply today at Brook Street Social Care for more information. Good luck!
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Registered Manager
Brook Street - Liverpool, Merseyside
£60,000 to £70,000 a year
PermanentFull time
Registered Children's Home Manager (EBD) Location: Liverpool Salary: £60,000 - £70,000 per annum plus excellent bonus package Brook Street Social Care is hiring for a reputed client and we're looking for an experienced, ambitious and child-centred Registered Manager to lead a 2-bed EBD children's home in Liverpool. What you'll be doing as the Registered Manager: Taking ownership of the home's leadership, quality and day-to-day operation Ensuring excellent standards of care, safeguarding and regulatory compliance Recruiting, developing and inspiring a strong residential team-where stability matters Overseeing care planning and risk management, keeping young people at the heart of every decision Building positive relationships with families and professionals Confidently leading the home through Ofsted inspections What you'll bring as the Registered Manager: Management/deputy management experience within an Ofsted-regulated children's residential setting The Level 5 Diploma in Leadership & Management for Residential Childcare (or an accepted equivalent) Strong knowledge of the Children's Homes (England) Regulations 2015 and Quality Standards Understanding of young people's needs and behaviours within an EBD setting A safeguarding, compliance and quality improvement mindset The ability to recruit, motivate and retain an exceptional staff team Ambition to achieve Good and Outstanding outcomes-and to lead with compassion, resilience, integrity and accountability Additional information: £60,000 - £70,000 per annum plus performance bonus up to £10,000 (quality, outcomes, team stability and regulatory performance) Potential Ofsted Excellence Bonus up to £2,500 for an Outstanding judgement Funded training and continued professional development, with autonomy to shape your home and culture Are you ready to lead with purpose and make a measurable difference to young people's futures? We'd love to hear from you. Apply today!
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Registered Children Home Manager
Brook Street - Nelson, Lancashire
£48,000 to £55,000 a year
PermanentFull time
Children's Home Manager Burnley Salary: £47,000 to £55,000 per annum Solo Placement EBD (Emotional Behavioural Difficulties) Our client, a reputable provider of children's residential care, is hiring for a dedicated Children's Home Manager to lead a specialised EBD (Emotional and Behavioural Difficulties) home in Burnley. This is a fantastic opportunity to make a real difference in young lives while working within a supportive and professional environment. What you'll be doing: Leading and managing the day-to-day operations of the home, ensuring high standards of care and safety. Overseeing staff, fostering a positive team culture, and providing leadership and support. Ensuring compliance with Ofsted regulations and maintaining excellent inspection reports. Managing budgets, KPIs, and ensuring the home stays within financial targets. Handling complex situations, including restraint if required, with professionalism and care. Building strong relationships with young people, their families, and external agencies. What you'll bring: Experience in a leadership role within children's residential care, ideally with at least 2 years as a Deputy Manager or similar. A solid background of 5+ years working in children's residential settings under Ofsted. Level 5 Leadership and Management qualification (or working towards it) is preferred. Level 3 Children and Young People (CYP) qualification. Valid driver's licence. Ability to handle challenging situations with empathy and professionalism. Additional info: Salary: £47,000 to £55,000 per annum plus an £8,500 bonus scheme based on KPIs, budget management, and Ofsted outcomes. Location: Burnley, with opportunities to work within a network of homes across the North West. If you're passionate about making a positive impact and meet the criteria, we'd love to hear from you. Apply now to join a dedicated team committed to providing exceptional care and support for young people.
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Deputy Manager
Brook Street - Liverpool, Merseyside
£33,264 to £33,264 a year
PermanentFull time
Deputy Manager (2-Bedded Home) Location: Liverpool (Anfield) Setting: Children's Residential Emotional Behavioural Difficulties Home Salary: £16.80 per hour based on 165 hours per month + £65 per sleep Are you a calm, confident leader who genuinely wants to make a difference to children and young people? Hiring for a reputable client, we're looking for a Deputy Manager to support the day-to-day running of a 2-bedded EBD home in Anfield - helping create stability, structure and meaningful progress in a nurturing environment. What you'll be doing as the Deputy Manager: Support the Registered Manager with the smooth operation of the home Oversee the delivery of care and support within the home's day-to-day routines Help lead and motivate a small team to deliver consistent, high-quality support Contribute to maintaining a safe, respectful and supportive environment for young people Help monitor care standards and support continuous improvement Work closely with relevant people to ensure the young people's needs are understood and met What you'll bring: A people-first approach, with the ability to lead by example Strong communication skills and confidence working in a care setting A steady, responsible mindset-able to support young people and staff with professionalism The ability to handle daily priorities effectively while keeping standards high Commitment to safeguarding, wellbeing and positive outcomes Additional information: This roles works on a 3 week rolling rota shift pattern - more information can be provided. If you're ready to step into a leadership position where your impact is visible every day, we'd love to hear from you. Apply now to take the next step!
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Team Leader
Brook Street - Lytham St. Annes, Lancashire
£28,800 to £30,600 a year
PermanentFull time
Team Leader Location: Freckleton, Preston Setting: 2 bedded EBD children's residential home If you're looking for a Team Leader role where you can make a real difference in a residential setting-and support children and young people with consistency, care and structure-our client has a fantastic opportunity available in a 2-bedded EBD children's home. What you'll be doing as a Team Leader: Lead day-to-day support for a small, high-care environment for children and young people with emotional and behavioural needs (EBD) Help maintain routines that keep young people safe, engaged and supported Support the team to deliver high-quality care and positive outcomes Work alongside colleagues across nearby homes when required, helping ensure continuity of care Take ownership of your shift and support colleagues to meet standards and expectations What you'll bring: Ability to drive (and flexibility to travel to other homes in the area) Confidence in taking responsibility and leading from the front A calm, supportive approach, with the ability to communicate professionally and respectfully Flexibility with shift patterns (currently 1 on 2 off, with discussions around introducing 2 on 4 off) Commitment to progression-particularly if you're working towards Level 3 CYP Additional information for Team Leader: Pay: £16 per hour while working towards Level 3 CYP, or £17 per hour if Level 3 qualified (typically around 150 hours per month) Sleep allowance: £75 per sleep Annual salary: £28,800 while working towards Level 3, or £30,600 if Level 3 qualified Ready to lead with purpose and help shape positive futures? Apply now and we'll be in touch to outline the next steps.
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Case Officer
Brook Street - Bury St Edmunds, Suffolk
£15.21 to £15.21 an hour
HybridTemporaryFull time
Case Officer (AO) Location: RAF Honington, Honington, Bury St Edmunds, Suffolk IP31 1EE (Hybrid) * Pay: £15.21 per hour * Hybrid working: Typically 60% office attendance (office/home days agreed by line managers). Full-time office attendance during training for approx. 2 weeks * Hours: Mon-Thu 8:30-16:30, Fri 8:30-16:00 * Assignment: Until 31/03/27, with potential extension * Clearance: Basic DBS and BPSS required (start dates as soon as cleared; multiple start dates possible) If you're the kind of person who takes pride in getting details right, communicates clearly, and enjoys problem-solving, this is a fantastic opportunity to support families through a high-importance process-while helping ensure Service Family Accommodation is handled in line with policy. What you'll be doing: * Support the Notice to Vacate (NTV) process by issuing Notices to Vacate from discharge and estrangement reports * Handle customer-focused enquiries, including telephone conversations and email responses relating to loss of entitlement * Keep information accurate and up to date by updating call references, case trackers, and adding notes to an Information Management System (IMS) * Manage key casework steps such as sending cases for review, issuing supplementary documentation, and producing cessation of entitlement certificates * Contribute to charge-related work by calculating charges, updating an HCT Excel spreadsheet, and notifying the Homes Charges Team * Prepare documentation for next steps, including proportionality assessments and solicitor instructions * Review witness statements and particulars of claim for accuracy, and liaise with solicitors to ensure Orders for Possession are enforced What you'll bring: * Strong attention to detail, with a focused, analytical approach * Excellent written and verbal communication skills, with confidence handling enquiries * Strong organisational skills to manage case actions and documentation effectively * Problem-solving mindset, with a willingness to learn and demonstrate initiative * Good working knowledge of Microsoft packages, including Excel experience * Customer service experience or skills Ready to make a meaningful difference? Apply now and join the Defence Infrastructure Organisation (DIO) Accommodation team at RAF Honington. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group. Due to the high volume of applications we receive, we are only able to contact candidates who have been selected to progress to the next stage of the recruitment process. If you have not heard from us within 1 week of your application, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our current vacancies and welcome applications for any future roles that match your skills and experience. If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website.
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