Registered Nurse
Bupa - Alderley Edge, England
PermanentFull time
Job Description: Registered Nurse (Nights) Bupa Brookview Care Home - Brook Lane, Alderley Edge SK9 7QG. £21.11 - £24.60 Per hour, dependent on experience Contract available- 4x 12 Hour shifts per week (48 Hours Contract) 8pm - 8am Paid Breaks & £1,000 Welcome bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications needed for this role: As a Registered Nurse, with a valid NMC pin, you'll be responsible for managing the unit alongside clinical duties in the home. This includes oversight of care, administering and ordering medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You have previous experience ensuring policies and standards are kept to a high clinical standard. You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks. As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve. Effective communication and reporting skills are essential in order to effectively handover clinical issues to other team members and health care professionals. If working at night this will require enhanced skills to ensure patient safety as primarily you will be working alone with limited support from other healthcare professionals you will need to have strong critical thinking skills, need to be confident and self-reliant with the ability to manage care staff and remain calm in an emergency situation Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type: Full time Job Area: Nursing & Theatres Locations: Brookview
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Administrative Assistant
Bupa - Stafford, Staffordshire
PermanentFull time
Job Description: Administrative Assistant - Mindplace Mindplace Stafford, Unit A1B-A1C, Riverside Shopping Centre - ST16 3AL Permanent. Full time, 37.5 hours. Monday to Friday on shifts between 8am - 10pm & Saturday 9am - 5pm £27,900 per annum plus excellent benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well-presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Mindplace Stafford
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Housekeeping Assistant
Bupa - Witney, England
PermanentFull time
Job Description: Housekeeping Assistant Location: Richmond Village Witney, Coral Springs Way, Witney, Oxfordshire, OX28 5DG Salary range: £12.90 per hour Contract: Permanent 30 hours per week Shift Pattern: 6 hours per day over 7 days working alternate weekends. Can be flexible in terms of start/finish times, shifts will be between 7am - 8pm. We consider all types of flexibility, including hours and working patterns. We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Ensuring that our residents' care home facilities, public areas and individual properties are maintained to the highest cleaning standards Operating vacuum cleaners, floor polishers and carpet shampooers Emptying bins regularly Sweeping, scrubbing, waxing and polishing floors Cleaning carpets and upholstery and washing woodwork, windows, door panels and sills Washing, drying and ironing residents clothing, bedding and communal laundry, including for our on-site care home residents Reporting all safety hazards to management, ensuring Health and Safety standards and COSSH are adhered to at all times. Key Skills / Qualifications needed for this role: You'll have experience in a housekeeping or domestic cleaning role, with a basic understanding of infection control, COSSH and compliance standards. Friendly and approachable, you'll build long lasting professional relationships with your colleagues, residents and their families. You understand the importance of maintaining a safe working environment and have a keen eye for detail - taking pride in your work. With strong communication skills, you're able to work well as part of a team, across functions and services. Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Richmond Witney Village
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Chef Manager
Bupa - Leeds, England
PermanentFull time
Job Description: Chef Manager Wykebeck Court Care Home 543 York Road, Harehills, Leeds, LS9 6NH CQC rating: Good Carehome.co.uk rating: 9.7 / 10 Salary: £30,347.88 - £37,360.88 per annum depending on experience plus an annual bonus of up to £3,000 (OTE) comprising two quarterly NPS bonuses of £1,000 and two quarterly bonuses of £500*. Permanent full time contract Welcome bonus: £1000** We make health happen Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: · Using your passion for cooking and experience in a fresh food kitchen to create a varied and nutritional menu in line with the dietary needs and preferences of our residents · Using your natural leadership skills to train and mentor the kitchen team to deliver an excellent dining experience · Being innovative in your approach to cooking and maintaining high standards · Managing all mandatory paperwork including: adhering to COSHH and HACCP guidelines, company policies and procedures, budgets, managing orders and deliveries · Catering for special events or seasonal activities, such as summer fetes, Christmas parties and birthdays (as required) · Key Skills / Qualifications needed for this role: A passion for cooking with previous experience working in a fresh food kitchen and relevant hygiene certificates. You want to create and deliver an excellent dining experience at each meal and make our residents feel at home. You're a natural leader, open to new ideas with an innovative approach to cooking, always maintaining high standards. You'll enjoy mentoring and supporting others and you'll cherish the little moments with our residents, sharing your love of food with them. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: · My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support · Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 · Wagestream - Have early access to up to 40% of your earned wages within minutes · 28 days holiday · We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. · Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! · Free meal on every shift · Interest-free annual travel loan to enable the purchase of public transport annual season tickets · We offer a range of Bupa pension plans - find out more on our career site · Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site · Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health · Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your welcome bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. ** You'll also be eligible to receive a quarterly bonus based on performance. Chef Managers who achieve 6 Key Performance Indicators (KPI's) will receive a quarterly incentive (subject to usual tax & NI deductions) Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Wykebeck Court
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Lifestyle and Wellbeing Coordinator
Bupa - Springfield, England
PermanentPart time
Job Description: Lifestyle and Wellbeing Coordinator Location: The Lawns Care Home, Lawn Lane, Springfield, Chelmsford, CM1 7JB Contract: Permanent - Part Time Hours: 24 hours per week on a rota basis with alternate weekends Salary: £12.75 - £13.75 per hour depending on experience CQC rating: Good Carehome.co.uk rating: 9.7 / 10 Nestled in a quiet residential spot not far from the centre of Chelmsford, the home welcomes anyone in need of nursing, residential, convalescence, respite and palliative care. We also offer support for those living with a physical disability. The home offers bright and homely interiors with ensuite bedrooms. Large landscaped gardens, a bright sun loggia and a furnished patio area that provide the ideal setting to relax. Equipped with a 24-hour call system, the highly trained staff and experienced staff are always on hand to provide professional care and support. Residents can enjoy views of the garden during mealtimes in the dining room. The chef manager ensures that all residents' nutritional needs are met with appetising meals created by the home's dedicated chef. Whether residents wish to continue pursuing a favourite hobby or would like to take part in a new pastime, the activities staff work hard to ensure their needs are met. Activities such as exercise classes and games are regularly organised, and a mobile library and entertainers are often on the events calendar. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle and Wellbeing Coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: The Lawns
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Senior Lifestyle and Wellness Coordinator
Bupa - Trowbridge, England
PermanentFull time
Job Description: Senior Activities Coordinator Location: Trowbridge Oaks Care Home - West Ashton Road, Trowbridge, Wiltshire BA14 6DW Salary: £13.20 - £14.20 per hour depending on experience Contract: Permanent - 30 hrs per week About Trowbridge Oaks Care Home: Trowbridge Oaks is a homely care home offering nursing, residential, palliative and respite care. The landscaped gardens at this well equipped modern home are fully wheelchair accessible and can be enjoyed by all residents on sunny days. A bright conservatory can be enjoyed whatever the weather. Many of the well-furnished bedrooms have garden views, and all have been furnished and decorated to create a homely feel. A varied seasonal menu is prepared using fresh produce and there are always hot and cold options. The chef also caters for individual tastes and special needs. Residents are encouraged to get involved with home life, whether helping with light gardening or spending time socialising at mealtimes. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Running a morning and afternoon activity session. Activities are tailored to our residents but can include musical acts, days out, exercise classes, visitors from the community, arts and crafts, the possibilities are endless! Producing and updating an activity planner for the home, working to a set activities budget Supporting our residents and encouraging them to partake in activities Organising birthday surprises for our residents Ensuring everything is organised for planned activities, events, performers and co-ordinating days out Liaising with external companies and performers from the local community to organise days out/events at the home Assisting with breakfast, lunch and dinner duties (when necessary) Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Updating paper work, care plans, activity notes and managing emails Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Whether it's motivating colleagues to support each activity or event, making links in the local area or even getting friends and family involved, you'll pack a lot of community spirit into everything you do. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Trowbridge Oaks
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Administrative Assistant
Bupa - Harrow, England
PermanentFull time
Job Description: Administrative Assistant - Mindplace Mindplace Harrow, Hygeia Building, 66-68 College Road, Harrow, HA1 1BE Permanent. Full time, 37.5 hours. Monday to Friday on shifts between 8am - 10pm & rotational Saturday & Sunday 9am - 5pm £30,500 per annum plus excellent benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets Wagestream - Have early access up to 40% of your earned wages within minutes Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Mindplace Harrow
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Lifestyle and Wellbeing Coordinator
Bupa - Leeds, England
PermanentPart time
Job Description: Activity Coordinator Sunnyview House Care Home, Manor Field, Beeston, Leeds LS11 8QB CQC rating: Good Carehome.co.uk rating: 9.7 / 10 Salary: £12.75 - £13.75 per hour depending on experience Permanent 22 hour contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. An activity coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Sunnyview House
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Senior Care Assistant
Bupa - Chichester, West Sussex
PermanentFull time
Job Description: Senior Care Assistant Church Farm Care Home, Church Farm Lane, East Wittering, Chichester PO20 8PT Day shifts required / Full time £13.25 - £14.84 Per hour depending on experience We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Responsible for issuing medication, reviewing care plans and accurate record keeping Leading and managing a team of Care Assistants, including responsibility for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: As a Clinical Lead you'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive, have great interpersonal skills, and you enjoy working in a close-knit team. Your clinical expertise is crucial in helping with CQC responsibilities. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Church Farm
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Care Assistant
Bupa - Aston on Trent, Derbyshire
PermanentFull time
Job Description: Care Assistant Location: Richmond Village, Aston-on -Trent, Derby, DE72 2EA Salary: £13.10 per hour & Excellent Benefits Contract: Permanent - Full Time & Part Time Shifts: Nights (19:00 - 07:00) Weekends on rota We make health happen Here at Bupa we support those when they need it the most and our Richmond Villages provides luxury retirement living. Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. We deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Assisting residents with a high standard of clinical, social and emotional care. Recognising and meeting the specific needs of residents Answer emergency bells or calls from residents, to assess the situation, to deal with resident seeking help and summon the senior care staff whenever necessary. Assist residents who need help with the activities of daily living; including meal preparation, washing, dressing, toileting and personal hygiene as documented in their care plan. Help residents with mobility problems, including transferring residents using appropriate equipment and other physical disabilities, help with use and care of aids and personal equipment. Supporting residents with a wide range of differing requirements from companionship to personal care Being part of a team supporting the senior care assistant in monitoring our residents and reporting changes Communicating with residents' families, friends and other healthcare professional Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Paid breaks and a Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Aston Village
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