English Language Lead Tutor/Teaching and Learning Observer
Surrey County Council - Guildford, Surrey
PermanentPart time
The starting salary for this permanent, part-time position is £22,219.17 per annum based on working 21.60 hours per week, pro-rata £38,090 per annum. We are excited to be hiring a Lead Tutor/Teaching & Learning Observer to join our fantastic Surrey Adult Learning service! This role will be based at one of the Surrey Adult Learning centres in either: Guildford, Camberley, Farnham, Woking, Esher Green, Sunbury or Molesey. This can be discussed further at interview. Travel within Surrey to other centres and venues will be required and there will be some, occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role The English Lead Tutor plays a pivotal role in shaping high-quality English provision across Surrey Adult Learning. Combining teaching with curriculum leadership and quality improvement, you will deliver and support excellence across GCSE English Language, Functional Skills English, and English Skills Awards. You will plan and deliver engaging, inclusive teaching and assessment that supports adult learners to achieve and progress. Alongside your teaching, you will lead on improving teaching practice through Informal Class Visits (ICVs) and Observations of Teaching, Learning and Assessment (OTLAs), providing constructive feedback, coaching and mentoring to tutors. A key focus of the role is ensuring consistency and compliance across provision. You will lead Internal Verification (IV) and standardisation processes, maintaining robust assessment practices aligned with awarding body requirements. You will also contribute to curriculum development, resource creation and wider quality improvement activity, working closely with curriculum and quality teams to support learner outcomes and inspection readiness. While the role does not include formal line management, you will provide professional leadership and guidance to a team of English bank tutors, promoting consistency in delivery, assessment and communication across the curriculum area. Over the next 12-18 months, you will play a central role in strengthening the quality and consistency of English provision. This includes embedding effective observation and mentoring approaches, enhancing verification and standardisation processes, and improving learner achievement, retention and progression. This is an opportunity to make a meaningful impact-both on learner outcomes and on the development of a confident, collaborative and high-performing tutor team-while contributing to wider organisational priorities around quality, curriculum excellence and continuous improvement. Your key responsibilities as a Lead Tutor/Teaching & Learning Observer will include: Delivering high-quality teaching and assessment across GCSE English Language, Functional Skills and English Skills Awards Leading and carrying out ICVs and OTLAs, providing clear, supportive feedback to improve teaching practice Mentoring and coaching English tutors, fostering a culture of collaboration, consistency and continuous improvement Overseeing Internal Verification and standardisation activities, ensuring compliance and consistency across assessment decisions Contributing to curriculum development, resource design and quality improvement initiatives Supporting inspection readiness and quality assurance processes, driving improvements in learner achievement, retention and progression Your Application To be considered for shortlisting, your application should clearly evidence the following: A recognised teaching qualification, with substantial experience teaching GCSE English Language and Functional Skills English (up to Level 2) to adults, and a strong understanding of adult learning principles Experience of conducting or participating in formal observations of teaching and learning, aligned to the Ofsted Education Inspection Framework A strong track record of working within an Ofsted-regulated environment to maintain and improve standards of teaching, learning and learner support Excellent communication skills (written and verbal), alongside strong IT skills to support teaching, planning and quality assurance activity Experience of marking and Internal Verification (IV), ensuring compliance with awarding body requirements and supporting learner success Surrey has both urban and rural areas and candidates will be expected to have a valid driving licence to drive in the UK, access to a vehicle and be willing to travel when required. Reasonable adjustments where needed will be made for successful applicants who have a disability or long-term health condition to enable them to fulfil the requirements of the job. A basic DBS 'Disclosure and Barring Service' check will be required for this role. This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. To apply, we request that you submit a CV and answer the following 4 questions: Please describe your experience of teaching adults in one or more of the following areas: GCSE English Language and Functional Skills English up to Level 2. Please include details of the types of learners you have taught and the outcomes achieved. Please tell us about your experience of planning, developing and managing learning programmes in GCSE English Language and Functional Skills English. Include how you ensured the programme met learner needs and organisational targets? What was the impact of your approach? Please describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? Please tell us about your experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement. Please include details of the awarding organisations you have internally verified for. The job advert closes at 23:59 on Sunday 27th September 2026 with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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PDP Planning Officer
Surrey County Council - Woking, Surrey
£34,660 to £46,624 a year
HybridPermanentFull time
The starting salary range for this role is £34,660 - £42,958 per annum, working 36 hours per week. We're excited to welcome a Planning Officer into our friendly and specialist Minerals and Waste Policy Team. If you're passionate about the environment, interested in land‑use planning, and looking for a role where you can grow your skills while contributing to meaningful policy work, this could be the perfect next step. Our team is based in Woking (and Reigate) and works flexibly in a hybrid way. We're a close-knit group with a strong commitment to professional standards, collaboration and continuous learning. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents A structured Professional Development Programme, including opportunities to gain new skills, experience and a planning qualification accredited by the Royal Town Planning Institute About the Role Our team is responsible for preparing, maintaining and monitoring Surrey's Minerals and Waste Development Framework, ensuring the county can sustainably manage its waste and provide for a secure supply of essential mineral resources. We pride ourselves on being efficient, professional and forward‑thinking. Surrey County Council is also on an exciting transformation journey, aiming to become a leading‑edge authority where no one is left behind. You will join at a pivotal time as we shape long‑term environmental and infrastructure outcomes for the county. As a Planning Officer, you will support a broad range of important policy activities that help shape the future of minerals and waste planning. This will include contributing to the preparation of the joint Minerals and Waste Local Plan, as well as supporting the development of evidence, analysis and research to inform planning policy and decision-making. You will assist with monitoring and reporting responsibilities, including the preparation of annual Local Aggregate Assessments and Authority Monitoring Reports. The role also provides the opportunity to participate in key technical groups, such as the South East England Aggregate Working Party and the South East Waste Planning Advisory Group, helping to ensure that local planning activities are informed by regional priorities and best practice. A key aspect of the role will involve engaging with stakeholders and supporting effective communication. You will draft responses to planning consultations, manage enquiries from operators, partners and members of the public, and help deliver both digital and face-to-face stakeholder engagement activities. Although the post does not include line management responsibilities, you will be encouraged to take ownership of your workload, manage your time effectively and proactively pursue your own professional development, helping you to build your expertise and progress your career within the planning profession. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Educated to A level / HNC or equivalent (Level 3/4 QCF/RQF). A degree in planning, geography, environmental science or a related field is an advantage A good understanding of land‑use planning in England and the role of local government Strong digital and data skills Good communication skills, able to explain complex information clearly in writing and verbally Strong organisational, analytical and administrative abilities Ability to plan and manage your own workload and work independently when needed Previous experience in a local government, planning, development, environmental services or construction‑related setting in the United Kingdom If you're looking for a role in local government where you can develop as a planning professional, contribute to meaningful work, and be part of a supportive and specialist planning team, we'd love to hear from you. Your Application Please submit a CV and a personal statement (no more than 1,000 words) explaining why you are a good fit for the role. Your CV and personal statement should show how you meet the essential criteria listed in our advert and connect your answers to the behaviours we're looking for. Shortlisting for interview will be based on the evidence you provide by way of your CV and personal statement. Before submitting your application, we recommend you read the job description & Our Life at Surrey handbook to get an insight into working at Surrey. The job advert closes at 23:59 on 23/09/2026 with interviews to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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EV Infrastructure Delivery and Operations Co-Ordinator
Surrey County Council - Guildford, Surrey
PermanentFull time
This role has a starting salary of £42,958 per annum, based on a 36-hour working week. We are hiring an Electric Vehicles (EV) Chargepoints Delivery Coordinator to help Surrey progress towards its net zero carbon emission transport future. The position will sit within our fantastic Traffic Regulation Orders (TRO) team, but it is expected that initially it will be task-managed by the Major Projects EV Project Team. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro-rated for part time opportunities) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The TRO Team provides a legal service throughout Highways Operations & Infrastructure Directorate by promoting and producing temporary and permanent Traffic Regulation Orders (TRO) and Notices for works on the Surrey Road Network. Our aim is to provide a professional, efficient and cost-effective service to the Council. The Team ensures that the Council is protected in its legal duty and that all TRO and Notices are in place prior to any works being carried out on the Highway. The EV team sits within the TRO team and is supported by the Major Infrastructure and Highways Improvement Team, who facilitates the delivery of capital projects initiated within the Infrastructure directorate, including multi-million-pound highways, environmental and E-mobility schemes, which align to the council's vision. The TRO and Major Infrastructure teams are based respectively in Merrow (Guildford), and Victoria Gate (Woking), but we promote a hybrid approach to working. The successful applicant will be expected to visit potential and operational EV Infrastructure sites across Surrey on a regular basis. About the Role As the Chargepoint Delivery Coordinator, you will play a key role in promoting, coordinating and managing the delivery and operation of on-street electric vehicle (EV) charging infrastructure across Surrey. Working closely with public and private sector stakeholders, EV chargepoint operators (CPOs) and contractors, you will support the delivery of a wide range of innovative, complex and politically sensitive chargepoint and cable gully installation projects. The role involves advising on and processing Traffic Regulation Orders, managing and prioritising suggestions for new EV chargepoint locations from a variety of sources, and monitoring the progress of installation projects. You will also maintain accurate asset records for hundreds of operational sites and oversee a range of administrative and operational processes that support the successful installation, maintenance and operation of Surrey's EV charging network. Shortlisting Criteria In order to be considered for shortlisting, your application will clearly evidence the following skills: Possessing meticulous organisation and data management skills, and details conscious - able to keep track of 100s suggested locations for new EV infrastructure from a variety of sources, monitoring progress and keeping records of relevant considerations on each individual site. Delivery focused, and solution driven. Able to prioritise and plan own workload in the context of conflicting priorities and work on own initiative, focusing on project's objectives - the installation of on-street Electric Vehicle charging infrastructure across Surrey for the benefit of its residents. Able to build constructive relationships with a wide range of stakeholders, including other internal teams, Residents, Districts and Boroughs, Chargepoints Operators (CPO), Surrey Lighting Services Limited and other contractors. Able to support the EV Delivery Supervisor in drafting and present various correspondences and reports, such as responses to customers and budget summaries. Maintain databases and prepare information for publication on the County Council's website. Able to respond to residents in writing, by phone and at times in person in a timely and professional manner, addressing concerns while supporting the authorities Transport Plan priorities. Able to undertake regular sites visits across Surrey in order to assess site suitability, audit assets and liaise with residents. Experienced in using word, excel, and outlook. Knowledge of GIS mapping and /or CAD would be also beneficial. To apply, we request that you submit a CV and you will be asked the following 4 questions: What do you think are the three biggest challenges to installing on street EV charging infrastructure in Surrey? In what ways do you deal with large sets of detailed information that will over time become vital for contract management? How would you approach gaining the widest support from elected members and residents for installing public chargepoints? How would you deal with a chargepoint operator who is not reporting information as per the Key Performance Indicators in the contract? The job advert closes at 23:59 on 27/09/26 with interviews planned for the week commencing 05/10/26. Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Digital Skills and Work Skills Programme Lead
Surrey County Council - Guildford, Surrey
PermanentFull time
The starting salary for this role is £38,090 per annum, working 36 hours per week. An exciting opportunity has arisen for a driven and enthusiastic Digital Skills and Work Skills Programme Lead Full Time on a permanent contract to lead a busy, dynamic, and growing department that delivers Digital Skills and Work Skills courses. The provision is delivered face-to-face at our Camberley, Guildford, Woking, Molesey and Sunbury Centres. We also offer remote classes. This post will be based at one of our Centres and can be discussed further at interview. Travel within Surrey to our other centres and venues will be required, so the post-holder must be a car user. There will be occasional evening and weekend work. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents. About The Role In this role, you will lead the Digital Skills and Work Skills provision, fostering a motivated and high-performing team culture built on collaboration, accountability, and shared purpose. Through clear direction and support, you will enable tutors to deliver consistently high standards across both remote and face-to-face learning. Working closely with the Skills and Employability Manager and wider colleagues, you will contribute to the strategic planning and development of a responsive Digital Skills and Work Skills curriculum. You will also build strong operational links with Admissions and Exams to ensure accurate learner placement through effective Initial Assessment and the smooth, compliant delivery of EDSQ qualifications. You will champion high-quality, learner-centred provision aligned with the Ofsted Education Inspection Framework and the service's Quality Framework. By leading, supporting and challenging tutors, you will drive improvements in teaching, learning and assessment, ensuring consistently positive learner outcomes. You will maintain robust quality assurance processes and ensure all provision meets awarding body requirements. Your experience of organising EDSQ exams and implementing effective assessment practices will underpin strong learner progression and achievement. You will shape inclusive and aspirational learning programmes that respond to local and national priorities, enabling adult learners across Surrey to develop skills, confidence and independence. With a clear focus on widening participation, you will ensure provision reaches those who need it most and supports progression into further learning, employment and community engagement. Through a commitment to continuous improvement, you will play a key role in raising aspirations, improving outcomes and delivering a meaningful, measurable impact on learners' lives. Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: A recognised teaching qualification and substantial experience teaching Work Skills and Digital Skills with a strong understanding of adult learning principles Proven experience conducting or participating in formal observations of teaching and learning, aligned with the Ofsted Education Inspection Framework Demonstrated success in working within an Ofsted-regulated environment to maintain and enhance high standards of teaching, learning and learner support Excellent written and verbal communication skills, alongside strong IT proficiency to support teaching, planning and quality assurance Experience in marking and internal verification (IV) of vocational qualifications, ensuring compliance with awarding body standards and supporting learner achievement To apply, we request that you submit a CV and you will be asked the following 4 questions: Please describe your experience teaching adults in Digital Skills and Work Skills. Include details of the types of learners you have taught and the outcomes achieved. Tell us about your experience of planning, developing and managing learning programme(s) in Digital Skills and Work Skills. Include how you ensured the programme(s) met learner needs and organisational targets? What was the impact of your approach? Tell us about your experience of and observing teaching, learning and assessment. Please include strategies you have used to support tutors to improve their delivery and the result. Describe how you have led or supported a team of tutors, learning assistants or volunteers to deliver high quality adult education provision. How did you ensure the provision was responsive to learner needs and aligned with post-19 learning priorities? The job advert closes at 23:59 on 20/09/2026 with interviews planned to follow. Social Media Checks This role is subject to an online / social media check as part of our safer recruitment processes, in line with Keeping Children Safe in Education (KCSIE) guidance. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Commissioning and Contract Officer
Surrey County Council - Reigate, Surrey
ContractFull time
This role has a starting salary of £41,585 per annum, based on a 36-hour working week. There are two available positions, both offered as 24-month fixed-term contracts. Are you ready to drive the end-to-end commissioning and contract management of county-wide skills programmes? Can you excel in a high performing team to ensure contracted provision improves outcomes for residents and employers? We are excited to be hiring four Commissioning & Contract Officers to play a key role in discharging adult education functions and funding devolved from the UK Govt to Surrey County Council. The contractual base will be Woodhatch Place, Reigate. The role is hybrid with at least one day in Woodhatch (usually Tuesday), combined with regular attendance at meetings, workshops and events across the county, which be require travel across the county. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team This post sits within the Council's Economy & Growth service and plays a key role in driving inclusive and sustainable growth in line with Surrey's wider economic ambitions. The service works across the organisation as One Council to deliver strategic priorities that grow the economy while ensuring no one is left behind. We provide strategic services spanning business support, innovation, skills and employment, working with partners and major employers to champion and future‑proof the county's economy. Surrey is home to 110,000 businesses, supports 1.2 million residents and contributes £50bn annually to the UK economy. Working closely with employers, providers and partners, the team delivers the Council's devolved adult education functions, aligning skills provision with pathways into work and empowering residents to achieve sustainable employment. Make a real difference to people living, learning and working in Surrey Surrey County Council is committed to ensuring residents can access the skills they need to enter, progress in and sustain meaningful employment, while employers can access the workforce they need. Through devolved adult education funding, Surrey is shaping skills and employment support around local needs to drive economic growth for all. About the role This role will be central to a highly visible team with significant interest from senior political leaders, local partners and wider stakeholders. Working in the Council's Economy & Growth team, you will be responsible for delivering the commissioning, procurement and contract management of skills provision across Surrey; ensuring that commissioned providers deliver high quality, value for money services that meet local economic, employer and resident needs; and contributing to all aspects of the commissioning cycle - including analysis, planning, procurement, delivery and review - to ensure provision aligns to the county's economic priorities and statutory/funding requirements. The Commissioning & Contract Officers will be expected to work horizontally across Economy & Growth and other Council services, contributing to the team's collectively owned outcomes and connecting into complementary programmes such as Connect to Work and WorkWell. Key responsibilities and outcomes Commission and deliver programmes through effective planning, procurement and mobilisation to improve employment outcomes Manage contracts, performance, finances and risk to ensure delivery on time, on budget and against KPIs Collaborate with providers, employers and partner programmes to address skills shortages Use data and insight to monitor performance and drive continuous improvement Ensure strong governance, compliance and reporting across all funding and regulatory requirements Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience in commissioning, contracts, procurement and project delivery Knowledge of public‑sector funding and governance, ideally in a local authority Able to manage multiple priorities at pace and meet deadlines Strong analytical and organisational skills, with clear reporting Effective relationship‑builder with providers and partners To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words for each): Describe your experience of commissioning provision from external organisations. What was your role and how did you ensure an outcome-focused approach? Describe your experience of managing contracts. How did you monitor performance, quality and compliance? This advert will close at 23:59 on 18th September 2026, with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Programme Support Officer
Surrey County Council - Reigate, Surrey
PermanentFull time
This role has a starting salary of £33,552 per annum, based on a 36-hour working week. Can you be the beating heart of a high performing team commissioning and contract managing county-wide skills programmes? Can you ensure the team delivers benefits to Surrey's residents and employers through effective programme support? We are excited to be hiring a Programme Support Officer to play a key role in discharging adult education functions and funding devolved from the UK Govt to Surrey County Council. The contractual base will be Woodhatch Place, Reigate. The role is hybrid with at least one day in Woodhatch (usually Tuesday), combined with regular attendance at meetings, workshops and events across the county, which be require travel across the county. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the team This post sits within the Council's Economy & Growth service and plays a key role in driving inclusive and sustainable growth in line with Surrey's wider economic ambitions. The service works across the organisation as One Council to deliver strategic priorities that grow the economy while ensuring no one is left behind. We provide strategic services spanning business support, innovation, skills and employment, working with partners and major employers to champion and future‑proof the county's economy. Surrey is home to 110,000 businesses, supports 1.2 million residents and contributes £50bn annually to the UK economy. Working closely with employers, providers and partners, the team delivers the Council's devolved adult education functions, aligning skills provision with pathways into work and empowering residents to achieve sustainable employment. Make a real difference to people living, learning and working in Surrey Surrey County Council is committed to ensuring residents can access the skills they need to enter, progress in and sustain meaningful employment, while employers can access the workforce they need. Through devolved adult education funding, Surrey is shaping skills and employment support around local needs to drive economic growth for all. About the role This role will be central to a highly visible team with significant interest from senior political leaders, local partners and wider stakeholders. Working in the Council's Economy & Growth team, you will be responsible for providing high quality programme, administrative, data and governance support to the Skills for Jobs programme; and enabling effective commissioning and contract management to ensure skills provision across Surrey is compliant, delivers agreed outputs/outcomes and secures value for money. The Programme Support Officer will be expected to work horizontally across Economy & Growth and other Council services, contributing to the team's collectively owned outcomes and connecting into complementary programmes such as Connect to Work and WorkWell. Key responsibilities include: Programme and PMO support Commissioning and procurement support Contract management administration Financial tracking and claims Data, reporting and assurance Stakeholder and provider coordination Systems administration, including Customer Relationship Management (CRM) Your application In order to be considered for shortlisting, your application will clearly evidence the following skills: Experience supporting projects or programmes in a structured, process‑driven environment Strong organisation, prioritisation and attention to detail Confident using Microsoft 365 to produce trackers, reports and basic dashboards Clear written and verbal communication with good numeracy Experience of budgets, finance and compliance in a public‑sector or funded setting To apply, please submit your CV and outline your experience and suitability for the role by responding to the following questions (no more than 400 words each): Describe your experience of providing effective support in a complex programme environment. What was your role and how did you help to ensure projects were successfully delivered on time and to budget? Please provide examples of how you have supported effective and efficient contract management. What was your role and how did you help to ensure the contract(s) were compliant and delivered successfully? This advert will close at 23:59 on 18th September 2026, with interviews planned to follow. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a work.
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Customer Relationship Associate
Surrey County Council - Weybridge, Surrey
£31,659 to £33,952 a year
HybridContractFull time
The starting salary for this role is £31,659 per annum based on working 36 hours per week. This is a 6-month fixed term contract or secondment opportunity. We are excited to be hiring a new Customer Relationship Associate to join our fantastic Surrey Pension Customer Relationship team. Our team follows a hybrid schedule, working in-office one to two days per week with an additional one day per month for team meetings, and remotely for the rest. During your first eight weeks you will attend the office three days a week whilst you train and develop in the role. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme (EAP) to support health and wellbeing Up to 5 days of carer's leave per year Paternity, adoption and dependents leave A generous local government salary related pension Lifestyle discounts including gym, travel, shopping and many more 2 paid volunteering days plus 1 team volunteering day per year Learning and development hub where you can access a wealth of resources About the Role The Customer Relationship Team serves as the front line for supporting customers and stakeholders, addressing a variety of queries related to the Local Government Pension Scheme through both phone and email. As a Customer Relationship Associate, you will embrace the Surrey Pension team's culture of high standards and accountability, ensuring the delivery of an exceptional customer experience. This role will contribute to the success of the Surrey Pension team. Operating with a limited degree of professional independence and autonomy, the role will predominantly undertake operational work with specific responsibility for being the primary point of contact for customers, stakeholders and supporting the Customer Relationship Team Manager. This includes: Providing a high level of customer service at all times Responding to high volumes of enquiries within the specified KPIs/SLAs Providing accurate information obtained from specialist IT systems or by referring defined complex enquiries to transactional or specialist second line support Maintaining information systems to ensure consistency and integrity of data Contributing to, and recommending changes and improvements to develop the level of service provided by the team This role provides an excellent opportunity to gain further knowledge and experience within the service. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Minimum 5 GCSEs at Grade C or above (or equivalent alternative) or able to evidence ability at an equivalent level Good written and oral communication skills with the ability to build sound relationships with customers Good administrative, organisational and analytical skills Ability to prioritise and plan own workload in the context of conflicting priorities and work on own initiative Competent in a range of IT tools To apply, we request that you submit a CV and you will be asked the following 3 questions: Please tell us about a time when you provided excellent customer service over the telephone while dealing with a difficult customer or a high volume of calls. What actions did you take to manage the situation, and what was the outcome? Give an example of when you used IT systems or databases to manage information or maintain accurate records. How did you ensure the information was accurate and up to date? Describe a time when you were required to achieve performance targets or service levels. What steps did you take to manage your workload and maintain quality, and what was the outcome? The job advert will close at 23:59 on 20th September 2026 with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation and will move to new authorities in April 2027. This role is currently employed by Surrey County Council and will remain so until then. If you are employed by Surrey County Council on 1 April 2027, your employment will transfer under TUPE arrangements to one of the new councils, with your current terms and conditions protected. The provisional allocation for this post is Surrey Pensions Authority, subject to final confirmation through the wider transition process later this year. Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Children's Residential Cleaner
Surrey County Council - Dorking, Surrey
£24,092 to £24,092 a year
PermanentFull time
The starting salary for this permanent position is £24,092 per annum based on a 36-hour working week. The pattern of your hours can be discussed at interview. This position can also be offered on a part-time basis (18 hours per working week). We're looking for a dedicated and caring Cleaner (Housekeeper) to join our Children's Home in Dorking. As an essential part of our team, you'll help create a warm, safe and welcoming environment for up to six children aged 11-18. This isn't just a cleaning role- it's a chance to contribute to a home where children feel safe, supported, and able to thrive. You'll be valued as a key member of the team and fully supported in your role. Our offer to You 26 days' holiday, rising to 28 after 2 years and 31 after 5 years (pro-rata for part-time hours) Option to buy up to 10 extra days of annual leave Generous local government pension Up to 5 days of carer's leave and 2 paid volunteering days Paternity, adoption and dependants' leave Employee Assistance Programme (EAP) Learning and development hub with extensive resources Lifestyle and wellbeing discounts (gym, travel, shopping) The chance to make a meaningful difference every single day About the Role As our Cleaner (Housekeeper), you'll take pride in keeping our home clean, organised and running smoothly. You'll help maintain the spaces where our children eat, relax, learn, and feel safe- and your work will directly contribute to creating an environment where they can feel at home. On a day to day basis you'll be responsible for: Keeping communal areas clean, tidy, and well-maintained (where necessary using powered equipment e.g., vacuum cleaners, carpet shampoo machines) Following hygiene, health and safety, and infection control standards Supporting with laundry and ensuring bedding and towels are readily available Reporting maintenance issues and helping keep the home running smoothly and safely Ordering and checking the quality of all groceries and cleaning supplies delivered to the home, and ensuring they are stored and rotated safely to maintain a well-kept home environment. Contributing to a nurturing, supportive environment for our young residents Above all, you'll treat our young people with dignity and respect - always remembering you are working in their home. Your Application Our team works closely to provide the best possible care for some of Surrey's most vulnerable children. At times the work can be emotionally demanding and challenging so you'll need to be adaptable and resilient working in this environment. To be considered for shortlisting for this position you will clearly evidence how you align with our behaviours and how you are: Friendly, reliable and proactive Able to maintain high standards with good attention to detail Aware of health and safety requirements, including COSHH Organised, dependable and able to manage their time well Confident communicating and building appropriate relationships with young people Comfortable working independently and as part of a supportive team Committed to helping create a safe, welcoming home environment An enhanced DBS 'Disclosure and Barring Service' check for regulated activity (formerly known as CRB) and the Children's and Adults' Barred List checks will be required for this role. To apply, we request that you submit a CV and respond to our 2 application questions: Please can you tell us about what has motivated you to apply for this position? Please can you tell us about any skills and experience you have that would be relevant for this position This advert closes at 23:59 on 17th September with interviews to follow. We look forward to receiving your application, please click on the apply online button below to submit. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs. We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Education Lawyer
Surrey County Council - Reigate, Surrey
PermanentFull time
The starting salary for this role is £48,698 per annum depending on experience and based on a 36-hour working week. This role is part of our Lawyers Career Scheme providing the opportunity to progress to £60,898 per annum. This salary is based on a 36-hour working week but we are willing to consider applications from candidates looking for part time hours (subject to a minimum commitment of 28 hours). Are you looking for a new opportunity to develop your career in Education Law? As an Education Lawyer, you will join a supportive, successful and Lexcel accredited in-house legal team that delivers effective legal advice, representation and assistance to the Council. The Council adopts a hybrid working policy with flexible working arrangements which includes access to our offices in Reigate and Weybridge combined with remote or home working. We come together in person for 2 days per week on average (40% of the working week). The team are very approachable with regular catch ups when working remotely. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (pro rata for fixed term contracts) Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub where you can access a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Role As an Education Lawyer, you will be providing timely, clear and effective legal advice, representation and assistance to the County Council in order to enable the County Council to discharge their functions lawfully and effectively. In this role you will manage a full and varied caseload and deliver innovative solutions with appropriate supervision. As part of the role you will undertake advocacy where required. You will be expected to carry out a range of key responsibilities, which will include: Advising schools on a broad range of legal matters such as Data Protection, Complaints, and Equalities Providing advice on Education law matters (including advice in the area of special educational needs) to the Council in respect of its duties and responsibilities in this area Managing pre-action Judicial Review challenges to Council decision making in this area Clerking Independent Review Panels for Permanent Exclusion hearings Our team culture is one which is friendly and engaged. If you are interested in developing and enhancing your existing skills whilst undertaking quality and varied work in the area of education, we'd love to hear from you. Your application To be considered for shortlisting for this position, your application will clearly evidence that you are a qualified solicitor, barrister or FILEX with a minimum of two years post qualification experience in education law with an interest in developing this expertise further. We recognise transferable skills and are willing to consider candidates with a minimum of 2 years post qualification experience in litigation who can demonstrate an interest and awareness of education law and wish to further develop their skills in this rewarding area. This post has been designated as a politically restricted post in accordance with the Local Government and Housing Act 1989. This advert closes at 23:59 on 13th September 2026 with interviews expected to take place in the week commencing 28th September 2026. If you are looking for a role which is both varied and interesting with an opportunity to develop your existing skills and employment experience by working in local government, please click the apply button below to submit your application. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum shortlisting criteria, as displayed on the advert, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
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Housekeeping Operative
Buckinghamshire College Group - Wycombe, Buckinghamshire
£16,523 to £24,454.04 a year
PermanentPart time
Are you looking for a new challenge? Buckinghamshire College Group are currently looking for a Cleaner to work 25 Hours per week / 52 weeks per year. The successful candidate will: Have general cleaning experience within a commercial environment Promote and deliver outstanding customer service Ability to manage own time effectively Work flexibly across our sites, as and when needed. Awareness of Health and Safety regulations relating to the use of cleaning agents and Eco-friendly cleaning products Work alongside a friendly housekeeping team Why join Buckinghamshire College Group? We will encourage you to develop new skills and expand your opportunities within the College. We are also flexible and accommodating, allowing you to be as productive as possible. Employee benefits include: Pension scheme - LGPS (Local Government Pension Scheme) Generous annual leave entitlement plus Bank Holidays & additional leave purchase scheme Access to free training & continuous professional development A bespoke package of intensive induction and probation support Flexible working policy and a commitment to employee wellbeing Discounts in the Aylesbury Day Nursery & Aylesbury Hair & Beauty (HAB) Salon) 24/7 access to our Employee Assistance Programme (EAP) Cycle to work and local business employee corporate discount schemes Buckinghamshire College Group is a Further Education college with three campuses located in Aylesbury, Amersham and Wycombe. We are proud to be a skills-based college supporting over 5000 learners each year to achieve their study and career goals and play a pivotal role in the Buckinghamshire community working with a wide range of employers for example, Pinewood Studios, NHS Trusts and Flannery Plant Hire to name but a few. You will have an unwavering passion for learning and for supporting learners and staff to achieve more than they ever thought possible - we call this the Bucks College Factor! If you have the Bucks College Factor, this sounds like a role for you and Buckinghamshire College Group sounds like a place you'd like to be part of, then we'd love to hear from you. Commitment to Safeguarding BCG is committed to equal opportunities for all, safeguarding and promoting the welfare of students and staff alike; all posts are subject to enhanced DBS checks. For more information about the role, please refer to the Job Description and Terms and Conditions located in the job details above. Only completed applications will be considered for this role. For more information on the role please contact HR directly. The closing date for applications is 21 st September 2026. Interviews are scheduled to take place on 29 th September 2026; however, please note that these dates may be subject to change. We reserve the right to close this vacancy early, if we receive sufficient applications or source a suitable candidate. Therefore, if you are interested, please submit your application as early as possible.
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