Senior Care Assistant - Days
Bupa - Evesham, England
PermanentFull time
Job Description: Senior Care Assistant, within our dementia suite Richmond Villages Wood Norton, Evesham Road, Worcestershire, WR11 4TY* *SatNav WR11 4YB £14.25 per hour - Paid breaks plus £500 welcome bonus Permanent. Part time on 12 hour shifts of 08:00-20:00 to include alternative weekends We make health happen At Bupa, we offer essential support when it matters most. Richmond Villages Wood Norton provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. A Senior Care Assistant is essential within our care home, providing vital support to the nursing team with clinical duties. They ensure residents receive high-quality care by assisting with medical tasks such as administering medication, monitoring vital signs, and updating digital care plans. Their role bridges the gap between nursing staff and residents, ensuring seamless and efficient care delivery. With an NVQ Level 3 in Health and Social Care, our Senior Care Assistants bring expertise and professionalism, enhancing the overall care environment. Their dedication and skills are crucial in maintaining residents' health, dignity, and comfort, making them invaluable members of the care team. If you are passionate about making a difference and meet these qualifications, we invite you to join our team. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Wood Norton
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Housekeeping Assistant
Bupa - Stratford‑upon‑Avon, Warwickshire
PermanentFull time
Job Description: Housekeeping Assistant Canning Court Care Home, Canners Way, Stratford-upon-Avon, CV37 0BJ CQC Salary: £13.10 per hour Full Time or Part Time shifts available 8am - 4pm shifts with alternate weekends required We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Housekeeping Assistants have a knack for tidying up and a passion for helping others. They make a real difference every day by creating a warm and welcoming environment for our residents. Our care home is a place where every detail counts, and our team work together to ensure our residents feel right at home. You'll help us make health happen by: You'll be responsible for maintaining high standards of cleanliness within the home, working closely with our other housekeeping and maintenance staff Always ensuring our residents are kept happy, you will vacuum, mop floors, polish and generally ensure the up-keep of all communal areas and our resident's bedrooms You'll maintain housekeeping stocks for day to day use and raise any issues to the Housekeeping Supervisor as you go Key Skills / Qualifications needed for this role: You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you'll be comfortable multitasking and where necessary, working with other teams to ensure our residents are kept happy in their home. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Canning Court
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Clinical Unit Manager
Bupa - London, England
PermanentFull time
Job Description: Clinical Unit Manager Bupa Canary Wharf, 50 Bank Street, E14 5NT Permanent, Full time (37.5 hours) Mon-Fri with occasional Saturday work (1 or 2 Saturdays a month) Salary: Competitive We make health happen This is an exciting opportunity to lead nursing and clinical services in a purpose-built Specialist Diagnostics & Dental Centre. Featuring state-of-the-art facilities including MRI, CT, X-ray, and mammography, the centre delivers a wide range of outpatient, diagnostic and day case procedure services across multiple specialities. As Clinical Unit Manager, you'll play a pivotal role in establishing and embedding clinical services, creating pathways and processes that deliver outstanding patient care and experience. You'll be a visible leader, driving clinical excellence, governance, and innovation while supporting the seamless transition of patients across care pathways within Bupa's London network. How you'll help us make health happen Lead the design, implementation, and monitoring of care pathways and clinical service delivery models. Ensure safe staffing levels and skill mix, maintaining competence across nursing teams. Drive quality assurance programmes and manage clinical audits to improve patient care. Provide strong, visible leadership and act as a role model for inclusive culture and clinical excellence. Oversee operational delivery, resource utilisation, and financial management within budgetary expectations. Manage complaints, incidents, and embed learning to continuously improve care standards. Support recruitment, retention, and development of a highly engaged nursing team. Collaborate with consultants and multidisciplinary teams to optimise patient pathways and experience. Deputise for the Centre General Manager as required. Key Skills / Qualifications Essential: Registered Nurse (Adult) with live NMC registration. Bachelor's degree or equivalent professional education. Teaching/assessing qualification. Management qualification or working towards one. Significant experience in a senior nursing role within Outpatient/Diagnostic settings. Experience leading new service implementation and managing clinical audits. Strong knowledge of NMC Codes, governance, and resource management. Excellent leadership, communication, and financial awareness. Desirable: Diploma in Management Studies or equivalent. Safe sedation training. Experience in radiology nursing, theatres/anaesthetics, or research and development. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of professional registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Nursing & Theatres Locations: Canary Wharf
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Connected Care Lead
Bupa - Kingston upon Thames, England
PermanentFull time
Job Description: Connected Care Lead New Victoria Hospital, Kingston upon Thames Permanent | Full Time | 37.5 Hours per Week Salary: £30,927 per annum Working Hours 37.5 hours per week, working flexibly between: 08:00 and 20:00, Monday to Sunday Be part of something extraordinary At Bupa, we champion health and wellbeing, helping people live longer, healthier, happier lives. We're looking for a passionate and organised Connected Care Lead to join our team at New Victoria Hospital and play a pivotal role in delivering an exceptional patient experience across our Connected Care pathways. This is an exciting new position created to support the growth of Connected Care services across the wider Bupa network. You'll work closely with consultants, clinical teams, operational colleagues, and Bupa Insurance to ensure patients receive seamless, coordinated care from referral through to treatment. What you'll do As Connected Care Lead, you'll become a central point of coordination for patients accessing specialist care pathways, ensuring their journey is efficient, supported and of the highest quality. You'll: Coordinate referrals, bookings and patient pathways across multiple Bupa services. Act as a key liaison between patients, consultants, clinical teams, diagnostics services and Bupa Insurance. Monitor patient progression and proactively resolve any pathway delays. Coordinate and administer up to three specialist Multi-Disciplinary Teams (MDTs). Organise MDT meetings, prepare documentation and ensure outcomes are accurately recorded and communicated. Support pathway performance monitoring and service improvement initiatives. Build strong relationships with internal and external stakeholders. Contribute to the continued development and growth of Connected Care services. What you'll bring We're looking for someone who thrives in a fast-paced healthcare environment and enjoys building relationships while managing multiple priorities. You'll ideally have: Essential Experience in healthcare administration, patient coordination, pathway management, or MDT coordination. Experience working with both clinical and non-clinical teams. Excellent organisational and workload management skills. Strong communication and stakeholder management abilities. High attention to detail and accuracy. Proficiency in Microsoft Office applications and patient administration systems. The ability to work independently whilst maintaining a collaborative approach. Desirable Understanding of private hospital operations. Knowledge of CQC and healthcare regulatory standards. Experience of healthcare performance metrics, SLAs and service improvement methodologies. Degree level qualification. Why Bupa? At Bupa, you'll be welcomed into a supportive team where you can develop your skills, grow your career and make a real difference to patient lives every day. In return, you'll benefit from: Competitive salary and benefits package. Bupa healthcare benefits. Access to learning and development opportunities. A collaborative and supportive working environment. Opportunities to get involved in service improvement and business development projects. The chance to work for one of the UK's leading healthcare organisations. Ready to make a difference? If you're passionate about delivering exceptional patient experiences and want to be part of an innovative and growing service, we'd love to hear from you. Apply now and help us build a healthier future for our patients Time Type: Full time Job Area: Clinical Services Locations: New Victoria Hospital
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Lifestyle and Wellbeing Coordinator
Bupa - Hatfield Peverel, Essex
PermanentPart time
Job Description: Activity Coordinator Location: Hatfield Peverel Care Home, Chelmsford CM3 2NZ Salary: £12.60 - £13.60 per hour depending on experience Contract: Permanent, part time, 24 hours per week, 8am - 2pm or 9am - 3pm including alternate weekends. Carehome.co.uk rating: 9.6/10 About Hatfield Peverel Care Home: Set in nine acres of grounds, the home offers a warm welcome to anyone in need of nursing, residential and dementia care. Short stays are also offered to help both carers and their elderly loved ones at times when they need a break or a little extra support. It could be that you're going away and you want peace of mind that you're loved one won't be on their own, or they might need to recuperate after an operation or illness. Whatever the reason, their doors are open. Advanced bookings available. The home has a dedicated dementia-friendly house, known as Mallard, where residents are supported by dementia champions. The home's interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers. Hatfield Peverel is a lively and welcoming care home at the heart of your local community. The dedicated care team plan a varied programme of activities and social gatherings, which you're welcome to take part in. From flower arranging, baking clubs, tea dances to regional events such as summer fetes and remembrance celebration events, there is always something going on. Great attention is placed on the food menu to make sure it is both enjoyable and nutritious, made by an experienced chef using fresh produce, while there are snacks and drinks available throughout the day and night. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at Hatfield Peverel, staff discuss their personal preferences and dietary needs with them. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. An activity coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Hatfield Peverel
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Senior Care Assistant
Bupa - Hatfield Peverel, Essex
PermanentFull time
Job Description: Senior Care Assistant Location: Hatfield Peverel Care Home, Chelmsford CM3 2NZ Salary: £13.25 - £14.84 per hour depending on experience Contract: Permanent, 44 hours per week, alternate weekends Carehome.co.uk rating: 9.6 / 10 About Hatfield Peverel Care Home: Set in nine acres of grounds, the home offers a warm welcome to anyone in need of nursing, residential and dementia care. The home has a dedicated dementia-friendly house, known as Mallard, where residents are supported by dementia champions. The home's interior has been decorated to suit individuals with dementia, being colour-themed and including memory triggers. Hatfield Peverel is a lively and welcoming care home at the heart of your local community. The dedicated care team plan a varied programme of activities and social gatherings, which you're welcome to take part in. From flower arranging, baking clubs, tea dances to regional events such as summer fetes and remembrance celebration events, there is always something going on. Great attention is placed on the food menu to make sure it is both enjoyable and nutritious, made by an experienced chef using fresh produce, while there are snacks and drinks available throughout the day and night. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at Hatfield Peverel, staff discuss their personal preferences and dietary needs with them. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications: You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Hatfield Peverel
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Registered Nurse
Bupa - Puttenham, England
PermanentFull time
Job Description: Job title: Registered Nurse Location: Bupa Puttenham Hill Care Home - Off Hog's Back, Puttenham, Guildford GU3 1AH Salary: £22.09 - £23.00 Per Hour Contracts available: 1x 18 hour contract (3x early shifts per week 7am - 1pm) and 1x 12 hour contract (1x night shift per week on alternate Sundays 7pm - 7am) Paid breaks and £1,000 Welcome Bonus We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications needed for this role: As a Registered Nurse, with a valid NMC pin, you'll be responsible for managing the unit alongside clinical duties in the home. This includes oversight of care, administering and ordering medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You have previous experience ensuring policies and standards are kept to a high clinical standard. You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks. As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve. Effective communication and reporting skills are essential in order to effectively handover clinical issues to other team members and health care professionals. If working at night this will require enhanced skills to ensure patient safety as primarily you will be working alone with limited support from other healthcare professionals you will need to have strong critical thinking skills, need to be confident and self-reliant with the ability to manage care staff and remain calm in an emergency situation Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type: Full time Job Area: Nursing & Theatres Locations: Puttenham Hill House
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Clinical Counselling Psychologist - Mindplace Edgbaston
Bupa - Birmingham, England
PermanentPart time
Job Description: Clinical / Counselling Psychologist - Mindplace Dartford (Face to Face) Location: Harborne Court, 67-69 Harborne Rd, Birmingham B15 3BU Permanent Competitive salary + Fantastic benefits Part-time and full time hours available Centre opening hours: Monday to Saturday 8am to 10pm *Session Requirements: We can offer sessions Monday to Sunday during the following times: Early shift: 08:00-16:00 Late shift: 14:00-22:00 At least one of your shifts will need to be a late shift Each day will include 5 appointments We make health happen As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Your Role: As a Clinical Counselling Psychologist within Bupa Health Services, you'll use your training and education to support our customers by providing education on how to live longer, healthier, happier lives. You'll spend the majority of your time with our customers, doing what you do best. Responsibilities: Provide high-quality therapeutic care with excellent clinical outcomes. Deliver comprehensive assessments and formulations for evidence-based intervention. Offer different models of service delivery: face-to-face, telephone, or video consultations. Adhere to Bupa's case management processes and collaborate with Clinical Leads and the therapy team. Work within sessional limits based on the client's Private Medical Insurance allowance. Provide signposting or onward referrals as needed. Offer ad-hoc wellbeing support and coaching. Conduct one-off assessments and referral recommendations. Provide group psychoeducation and mental health awareness through remote presentations, workshops, and training. Work autonomously within professional guidelines and Bupa's service policies. Attend regular clinical supervision and monthly team meetings. Collaborate with the operational and clinical team to improve client and employee experiences. Key Skills / Qualifications: Essential: Professional doctorate in Clinical/Counselling Psychology accredited by the British Psychological Society. Health and Care Professions Council registration as a Chartered Clinical/Counselling Psychologist. General adult mental health experience. At least 1 year's post-qualification clinical experience. Desirable: Training and accreditation in specialized areas of psychological relevance. Corporate experience. Excellent leadership and management skills. Key Skills & Experience: General adult mental health specialism experience. Corporate experience and business understanding. Up-to-date CPD. Proficient IT skills, including Microsoft Systems and electronic medical record systems. Ability to evaluate, plan, and prioritize workload within demanding time scales. Proven customer service and client liaison experience. Excellent application of clinical knowledge. Strong presentation and interpersonal communication skills. Experience managing own caseload and working towards individual targets and outcomes. High standards in written and oral communication. Diverse and varied clinical experience. Personal Characteristics: Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of a corporate environment. Ability to work at pace. Excellent team player. Strong problem-solving capability. Strong professional and personal drive. Ability to respond rapidly and decisively. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Clinical Services Locations: Mindplace Edgbaston
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Customer Service Consultant
Bupa - Brighton and Hove, England
PermanentFull time
Job Description: Customer Service Consultant Victory House, Brighton, BN1 4FY Permanent, Full Time (35 hours per week) Monday - Friday Shifts between 8.00am - 5.00pm (8-4 / 8.30-4.30 / 9-5) Salary: £26,400 plus £500 salary uplift on successful completion of probation. This role is office-based, with hybrid working available after training. An initial 8 week training period requires mandatory full-time office attendance. Once training is complete and competence achieved, you'll have the option to work on a hybrid basis with minimum two days per week in the office. We make health happen. Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. You'll help us make health happen by: Ensuring an exceptional customer experience for our UK and international customers by swiftly and accurately responding to and resolving all customer requests and queries predominantly via phone. This is a diverse and skilled customer facing role where you will be responsible for resolving all customer queries to the customer's complete satisfaction without the need to refer the customer on. This will include resolving complex, emotive and challenging situations from all customer groups - individual and corporate. Supporting customer enquiries through both inbound and outbound calls, ensuring each customer has a great experience whether it's the first call of the day or the last. Pre-authorise or decline treatment in line with Bupa policy coverage. Signpost platinum providers and book appointments for members using our care pathways framework, responding with empathy at all times. Accurately maintain our customer database, ensuring all conversations and outcomes are recorded. Maintain high professional standards at all times and abide by all regulatory requirements. Key Skills / Experience required: Customer Service experience with excellent interpersonal, communication and influencing skills and focus on achieving successful outcomes. Ability to manage emotive, complex or difficult customer queries with empathy. Ability to utilise and navigate technology and internal systems accurately and effectively whilst speaking to customers. A track record of achieving and exceeding productivity and quality targets. Previous experience of working within a contact centre setting or background in the health insurance market would be beneficial however transferable skills from retail or other relevant sectors considered. Before you apply for a vacancy, please ensure your CV is up to date with all your career history and achievements. This will mean the Recruitment team have all the relevant information they need to review your application. Please note this role is not eligible for sponsorship under current Home Office rules. Advert will close once sufficient application numbers are received. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We are committed to ensuring you are treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Delivery and Operations Locations: Victory House, Brighton
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Lifestyle and Wellbeing Coordinator (Part Time)
Bupa - Poole, England
PermanentFull time
Job Description: Activity Coordinator The Lindsay Care Home, 47A Lindsay Road, Poole BH13 6AP 28 Hour Contract £13.10 - £14.10 Per Hour depending on experience We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. An activity coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Lindsay
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