Clinical Counselling Psychologist - Mindplace Edgbaston
Bupa - Birmingham, England
PermanentPart time
Job Description: Clinical / Counselling Psychologist - Mindplace Dartford (Face to Face) Location: Harborne Court, 67-69 Harborne Rd, Birmingham B15 3BU Permanent Competitive salary + Fantastic benefits Part-time and full time hours available Centre opening hours: Monday to Saturday 8am to 10pm *Session Requirements: We can offer sessions Monday to Sunday during the following times: Early shift: 08:00-16:00 Late shift: 14:00-22:00 At least one of your shifts will need to be a late shift Each day will include 5 appointments We make health happen As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Your Role: As a Clinical Counselling Psychologist within Bupa Health Services, you'll use your training and education to support our customers by providing education on how to live longer, healthier, happier lives. You'll spend the majority of your time with our customers, doing what you do best. Responsibilities: Provide high-quality therapeutic care with excellent clinical outcomes. Deliver comprehensive assessments and formulations for evidence-based intervention. Offer different models of service delivery: face-to-face, telephone, or video consultations. Adhere to Bupa's case management processes and collaborate with Clinical Leads and the therapy team. Work within sessional limits based on the client's Private Medical Insurance allowance. Provide signposting or onward referrals as needed. Offer ad-hoc wellbeing support and coaching. Conduct one-off assessments and referral recommendations. Provide group psychoeducation and mental health awareness through remote presentations, workshops, and training. Work autonomously within professional guidelines and Bupa's service policies. Attend regular clinical supervision and monthly team meetings. Collaborate with the operational and clinical team to improve client and employee experiences. Key Skills / Qualifications: Essential: Professional doctorate in Clinical/Counselling Psychology accredited by the British Psychological Society. Health and Care Professions Council registration as a Chartered Clinical/Counselling Psychologist. General adult mental health experience. At least 1 year's post-qualification clinical experience. Desirable: Training and accreditation in specialized areas of psychological relevance. Corporate experience. Excellent leadership and management skills. Key Skills & Experience: General adult mental health specialism experience. Corporate experience and business understanding. Up-to-date CPD. Proficient IT skills, including Microsoft Systems and electronic medical record systems. Ability to evaluate, plan, and prioritize workload within demanding time scales. Proven customer service and client liaison experience. Excellent application of clinical knowledge. Strong presentation and interpersonal communication skills. Experience managing own caseload and working towards individual targets and outcomes. High standards in written and oral communication. Diverse and varied clinical experience. Personal Characteristics: Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of a corporate environment. Ability to work at pace. Excellent team player. Strong problem-solving capability. Strong professional and personal drive. Ability to respond rapidly and decisively. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Clinical Services Locations: Mindplace Edgbaston
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Capex & Investment Analyst
Bupa - London, England
PermanentFull time
Job Description: Capex & Investment Analyst King Edward VII's Hospital ( Marylebone, London W1G 6AA) Full time (37.5 hours) Permanent Hybrid working (3 days per week in the office) Salary up to £55,000 per annum We make health happen At Bupa, we're here to help people live longer, healthier, happier lives and make a better world. As a healthcare provider with no shareholders, we focus on delivering exceptional care while investing in our people, services and healthcare facilities. We're looking for a Capital Analyst to join the Finance team at King Edward VII's Hospital. This is an exciting opportunity to take ownership of the capital expenditure process and play a key role in supporting investment decisions that help maintain and enhance our facilities, technology and patient services. As a Capital Analyst, you'll manage the full capital lifecycle, from expenditure approvals and governance through to capitalisation, depreciation, reporting and project close-out. You'll work closely with Finance and operational stakeholders, providing expert guidance on capital accounting and ensuring investment decisions are supported by robust financial control and reporting. This role is ideal for someone with strong capital accounting experience who enjoys combining technical expertise with stakeholder engagement, process improvement and business partnering. How As a Capital Analyst, you will: Own and manage the Capital Expenditure Request (CER) process, ensuring approvals, governance and controls are followed consistently. Prepare capital expenditure summaries and reporting for review by senior leadership teams. Review capital requests and provide guidance to budget holders on capital investment requirements and approval processes. Lead monthly and year-end capital accounting activities, ensuring transactions are accurately recorded and supported. Apply appropriate accounting treatment to capital expenditure in line with IFRS accounting standards and company policies. Own and maintain the Fixed Asset Register, ensuring it remains accurate, complete and reconciled to the general ledger. Manage depreciation accounting, asset transfers, disposals and write-offs. Produce monthly CAPEX reporting, forecasts and variance analysis for management and group reporting. Support investment planning through financial analysis, forecasting and reporting. Calculate and account for capitalisable project staff costs where appropriate. Identify opportunities to strengthen controls, improve processes and enhance reporting you'll help us make health happen Key Skills/Qualifications required for this role We're looking for a Capital Analyst who can combine technical accounting expertise with strong analytical and stakeholder management skills. Fully qualified accountant is required - please list your qualification on your application Strong finance experience, with sound knowledge of capital accounting, CAPEX reporting, capital expenditure vs operating expenditure, and capitalisation principles. Experience maintaining fixed asset registers and managing depreciation accounting. Strong Excel skills and confidence producing reports and presentations for senior stakeholders. Excellent analytical and problem-solving abilities. Strong organisational skills and the ability to manage competing priorities. Excellent communication and stakeholder management skills, with the confidence to challenge constructively when required. Experience with business cases, investment appraisals, financial modelling, Oracle, PeopleSoft or healthcare environments would be advantageous Benefits At King Edward VII's Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here: Annual leave entitlement of 25 days + bank holidays increasing with length of service In-house training for all staff Company pension scheme Life assurance Employee Referral Scheme Access to staff restaurant Interest free travel loan Private healthcare (Eligible after 12m) Bicycle Loan Scheme Retailer discounts Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join King Edward VII, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Finance & Accounting Locations: King Edward VII Hospital
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Lifestyle and Wellbeing Coordinator (Part Time)
Bupa - Poole, England
PermanentFull time
Job Description: Activity Coordinator The Lindsay Care Home, 47A Lindsay Road, Poole BH13 6AP 28 Hour Contract £13.10 - £14.10 Per Hour depending on experience We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. An activity coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Lindsay
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Customer Support Assistant
Bupa - Weybridge, England
PermanentPart time
Job Description: Customer Support Assistant Sutton Lodge Care Home, 87 Oatlands Drive, Weybridge, Surrey, KT13 9LN CQC rating: GOOD Carehome.co.uk rating: 9.7/10 Salary: £10,998.00 - £14,016.60 depending on experience Permanent 15 hours per week - 2 x 7.5 hours days We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: As a Customer Support Assistant, you will deliver a professional, welcoming, and efficient front-of-house service and maintain the highest standards of administration for the Care Home, using the correct systems and ways of working. This role ensures smooth day-to-day operations, excellent customer service, and effective support to the Home Manager and wider team Key Skills / Qualifications needed for this role: • Experience in providing excellent customer service in a receptionist or administrative role is desirable. • Experience of payroll administration and processing employee related information • Experience of administrative procedures and processes • Proven experience of Microsoft Office applications (word, excel and outlook) • Ability to build and maintain relationships • Strong interpersonal skills and to be able to communicate with people of all levels both internally and externally, both by telephone and in writing • Attention to detail • Flexibility and proven ability to work on own initiative • Dedicated, efficient and can manage a varied workload whilst working to tight deadlines • Strong communication skills with excellent telephone manner, always remaining courteous. • Ability to manage own time, prioritising and organising work appropriately. • This role may require weekend working Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 • Wagestream - Have early access to up to 40% of your earned wages within minutes • 28 days holiday • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! • Free meal on every shift • Interest-free annual travel loan to enable the purchase of public transport annual season tickets • We offer a range of Bupa pension plans - find out more on our career site • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Part time Job Area: Locations: Sutton Lodge
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Lifestyle and Wellbeing Coordinator
Bupa - Northwood, England
PermanentPart time
Job Description: Activity Coordinator Location: Erskine Hall Care Home, Watford Road, Northwood HA6 3PA Salary: £13.10 - £14.10 per hour depending on experience Contract: Permanent, part time and must be able to work every other Sunday Carehome.co.uk rating: 9.6/10 About Erskine Hall Care Home: Erskine Hall provides nursing, residential and dementia care. Inside the impressive, purpose-built home, they offer a warm welcome to long and short stays, including care for those living with Parkinson's or Huntington's care. Respite bookings can be made in advance if planning a holiday or break. Based in a quiet suburb of Northwood, on the outskirts of Watford. There are plenty of peaceful spots and social spaces to spend time in. Residents have a choice of five lounges, where they can grab a book and cosy up in one of the armchairs or catch up with loved ones over coffee and cake. There's an inviting terrace on the first floor, large patio area and lots of garden space that residents are free to explore, too. The home also benefits from a cinema room, hairdressing room with nail bar too. There's a great atmosphere and the staff encourage residents to get involved as much as they'd like. To help residents feel at home, they take the time to get to know them. The home can then tailor activities to their interests and hobbies too. From activities such as community quizzes, crafts and flower arranging to tea dances and fetes, there is so much for residents to enjoy. The chefs prepare a range of wholesome meals for residents to enjoy in the social dining area or in the comfort of their own room. They also talk to each resident about their likes, dislikes and any special dietary needs when they move in. That way, their food is cooked just right. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. An activity coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Erskine Hall
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Senior Domiciliary Care Assistant
Bupa - Bedworth, England
PermanentPart time
Job Description: Senior Domiciliary Care Assistant Richmond Village Bede, Hospital Lane, CV12 0PB Salary: £14.10 per hour & Paid Breaks Contract: Permanent - No Travel Shift Patterns: Various Shift Patterns We make health happen Here at Bupa we support those when they need it the most and our Richmond Villages provides luxury retirement living. Richmond Villages offer an aspirational lifestyle to our residents and our first-class accommodation requires a first-class service. We deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: As a Senior Domiciliary Care Assistant at a Richmond Village, you will work alongside Head of Domiciliary Care in supporting with administrative and hands-on care duties. Team Player: Collaboration with the Head of Domiciliary Care and other team members is crucial. Attention to Detail: Ensuring all tasks are completed accurately and thoroughly Communication Skills: Effective and polite communication with residents' families, friends and other healthcare professionals. Confidentiality: Handling sensitive information with discretion CQC Regulations: Knowledge of Care Quality Commission standards is required. IT Literacy: Comfort with using technology and software. Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Key Skills / Qualifications needed for this role: You'll have at least 12 months' experience working in a care or dementia care setting and hold a Level 3 qualification in Health & Social Care (or equivalent). Most importantly, you will be genuinely passionate about delivering high-quality, person-centred care. As a caring and compassionate individual, you will always put the safety, wellbeing and choices of residents first. You'll be an excellent listener with a positive attitude, confident communicating with residents, families and colleagues, and understand the importance of maintaining confidentiality at all times. Leading by example, you will support and encourage the wider care team while delivering care with dignity, respect and kindness. Above all, you will be committed to making a positive difference every day and helping our residents live happy, fulfilling lives with a smile. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences Paid breaks and a Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Care Assistants Locations: Richmond Bede Village
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Senior Care Assistant
Bupa - West Byfleet, England
PermanentFull time
Job Description: Senior Care Assistant Oakcroft House Care Home, Oakcroft Road, West Byfleet, Surrey KT14 6JG Must be flexible day and night shifts £13.45 - £15.02 Per hour depending on experience We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Responsible for issuing medication, reviewing care plans and accurate record keeping Leading and managing a team of Care Assistants, including responsibility for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: As a Clinical Lead you'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive, have great interpersonal skills, and you enjoy working in a close-knit team. Your clinical expertise is crucial in helping with CQC responsibilities. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Oakcroft House
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Patient Services Advisor
Bupa - Kingston upon Thames, England
PermanentFull time
Job Description: Patient Services Advisor New Victoria Hospital, Kingston upon Thames, KT2 7EG Permanent (37.5 hrs) Monday - Sunday (8am-8pm) Salary: £27,417 a year + Fantastic Benefits How you'll help us make health happen. You will be responsible for providing an effective and professional Hospital and Outpatient Reception service to all patients, visitors, consultants, and GPs. Ensuring they are dealt with promptly, courteously, and efficiently, paying particular attention to the principles of customer care to provide a service of the highest possible standard. This includes all appropriate and required administration to be undertaken in advance of any customer's arrival. You will be responsible for providing an effective and professional Outpatient Booking service to all. This service will be provided in person and via telephone and electronic communication methods. Key Responsibilities Deliver a professional, friendly and efficient reception service for patients, consultants and visitors. Manage appointments, registrations and enquiries via phone, email and face-to-face, ensuring an excellent customer experience. Support the smooth running of outpatient clinics by liaising with consultants, nursing teams and other hospital departments. Accurately maintain patient records, insurance details and appointment information using hospital systems. Process payments and account queries in line with hospital policies and procedures. Handle patient queries and concerns sensitively, resolving issues promptly and professionally. Maintain a welcoming reception and waiting area, ensuring information is readily available to patients and visitors. Build effective working relationships with colleagues, consultants and external stakeholders, always communicating clearly. Ensure compliance with confidentiality, data protection and hospital operational procedures. Key Skills / Qualifications: Adhere to Hospital policies and procedures and relevant legislation including the requirements of any professional bodies Understand and incorporate the organisational values into daily working practice: Compassionate Exceptional Ethical Evolving Attend mandatory training as identified by the Hospital Develop own knowledge, skills and experience through supervision practice and educational opportunities within the spirit of lifelong learning Work as part of a team and collaborate with colleagues Ensure good communication links are established with all other departments within the hospital Maintain a high level of security awareness Benefits At New Victoria Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital. Annual leave entitlement of 25 days + bank holidays increasing with length of service In-house training for all staff Company pension scheme Life assurance Employee Referral Scheme Access to subsidised staff restaurant Interest free travel loan Private healthcare (T&Cs Apply) Bicycle Loan Scheme Retailer discounts Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join New Victoria, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/ assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Locations: New Victoria Hospital
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Senior Product Designer - Design Systems
Bupa - London, England
PermanentFull time
Job Description: Senior Product Designer - Design Systems Grade - C15 Contract - Permanent Location: Bupa Place (M50 3SP) or Angel Court (EC2R 7HJ) Hybrid working: 2 days per week in the office Working hours: 37.5 hours per week Salary: From £44,000 per annum, negotiable depending on experience We make health happen. You'll sit alongside a passionate and talented multi-disciplinary experience design team, made up of user researchers, product designers, content designers and design operations, who are focused on creating the best digital experiences for Bupa's customers in the UK. As a senior product designer (UI) in the experience design team, you'll be responsible for the visual design, interaction and design systems across our digital products. Role purpose: Help teams create consistent, accessible digital experiences by evolving and scaling Anatomy, Bupa's design system. As a hands-on senior individual contributor, you'll improve components, patterns, documentation and adoption, working closely with the Lead Product Designer, engineers and product teams. How you'll help us make health happen Design and improve reusable components, patterns and foundations across Figma. Apply shared foundations and tokens, working with engineering to align design and code. Work with engineers to define component behaviour, requirements and acceptance criteria. Review implementations across responsive behaviour, interaction, content and accessibility. Create and maintain clear guidance covering usage, behaviour, content and accessibility. Turn recurring questions and feedback into reusable guidance, examples and demonstrations. Mentor designers and contributors in systems thinking, reusable design and inclusive practice. Investigate requests and distinguish shared system needs from product-specific requirements. Build strong relationships across Design, Product and Engineering to support adoption. Key Skills / Qualifications needed for this role: Must upload your portfolio along with your CV on application. Strong product design experience, including working with reusable components, patterns and design systems. Strong systems thinking, with the ability to turn complex needs into simple, scalable solutions. Advanced Figma skills across components, variants, Auto Layout, variables and libraries. Experience with Zeroheight, Storybook, Figma Code Connect or similar design-system tooling Strong understanding of design foundations, responsive design and accessibility. Ability to work effectively with engineers, with a practical understanding of how designs translate into code. Strong communication and collaboration skills, including documenting decisions, influencing others and mentoring designers. Familiarity with React component libraries or CMS platforms such as Sitecore. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday per year, pro rata to your contract. • Access to a range of services to support your physical and mental wellbeing • Fixed term benefits allowance • Access to our confidential employee assistance programme • Workplace pension • Online discounts covering your everyday shopping, entertainment, eating out and more. Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: PR , Marketing & Brand Locations: Angel Court, London, Bupa Place
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Customer Support Assistant
Bupa - Bollington, England
PermanentFull time
Job Description: Customer Support Assistant Mount Hall Care Home, Flash Lane, Bollington, Macclesfield SK10 5AQ Salary: £27,590 - £35,163 Permanent 37.5 hours per week We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: As a Customer Support Assistant, you will deliver a professional, welcoming, and efficient front-of-house service and maintain the highest standards of administration for the Care Home, using the correct systems and ways of working. This role ensures smooth day-to-day operations, excellent customer service, and effective support to the Home Manager and wider team Key Skills / Qualifications needed for this role: Experience in providing excellent customer service in a receptionist or administrative role is desirable. Experience of payroll administration and processing employee related information Experience of administrative procedures and processes Proven experience of Microsoft Office applications (word, excel and outlook) Ability to build and maintain relationships Strong interpersonal skills and to be able to communicate with people of all levels both internally and externally, both by telephone and in writing Attention to detail Flexibility and proven ability to work on own initiative Dedicated, efficient and can manage a varied workload whilst working to tight deadlines Strong communication skills with excellent telephone manner, always remaining courteous. Ability to manage own time, prioritising and organising work appropriately. This role may require weekend working Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Time Type: Full time Job Area: Locations: Mount Hall
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