NHS Jobs - Cardiff

from £125,509 a year

TemporaryFull time

Please refer to the job description for the main responsibilities of the role which includes havingcontinuing responsibility for the care of patients in your charge in liaison with consultant colleagues and for the proper functioning of the department in line with the Operational Policy and Strategic Plan (as amended from time to time). .

NHS Jobs - Aldershot

£27,106 to £28,850 a year

PermanentFull time

Please check the job description and personal specification document for more information on the requirement for this job.

NHS Jobs - London

£63,665 to £70,887 a year

ContractFull time

See attached Job description for details of main responsibilities and duties required for this role.

NHS Jobs - Coventry

£39,959 to £48,117 a year

ContractFull time

Manage and coordinate complaints received within the Trust, making decisions on the way correspondence received should be processed in line with the NHS Complaints Procedure and adhering to statutory requirements. Be responsible for triaging the severity of complaints post investigation, in accordance with trust policies and procedures. Respond to verbal and written complaints, document the concerns and resolve the issues through to conclusion by investigation and response to the complaint, or liaise with an appropriate senior clinician/manager for resolution and response depending upon the nature and complexity of the complaint. Be responsible for ensuring that all types of complaints are appropriately, promptly and accurately registered on Datix to ensure accurate up to-date information is available at all times Making decisions on the need to obtain consent/proof of identity for complaints from third parties in accordance with the NHS complaint Regulations, Data Protection Act, Access to Deceased Records Act and the Mental Capacity Act. Make decisions to release information on complaints under the Data Protection Act taking into account the other relevant legislation. Quality check all complaint responses on behalf of the Chief Executive. Ensuring that all responses are in appropriate format, style, language and demonstrate a thorough investigation has been undertaken and lessons learned. Advise, direct and support Trust personnel when undertaking investigation on the requirements for documentation to ensure standards are met in line with NHS Complaints Procedure and local policies and procedures. Coordinate the investigation process and liaise with the investigators for cases undergoing review by the CQC or Ombudsman. Assist and facilitate further investigation to manage the resolution of complaints where complainants remain dissatisfied. Provide line management, advice, guidance and support for the Complaint Officers when handing complaints. Produce reports and summaries from Datix as required for Trust Board, Committees and other forums. In conjunction with the Head of Patient Relations and Complaints Administration Specialist ensure patient complaints both formal and informal are recorded and monitored. Work with wards/departments to ensure that action plans are developed to reduce the risk of complaint findings reoccurring. Liaise with Speciality Groups to develop systems and processes for learning from complaints ensuring they are implemented and accurately record and monitor changes as a result of complaints. Coordinate and participate in complaints training and provide advice on issues relating to complaints. Identify potential and actual risks through complaints and brining this to the attention of the Head of Patient Relations liaising with the appropriate personnel to reduce the risk of similar occurrence. Participate in and be a role model for the maintenance of Datix. Participate in local and regional complaints meetings when required. Participate as a panel member on a number of quality inspections. Identify and follow up complaints in relation to learning from complaints through requesting and monitoring of action plans. Analyse data, information and trends on complaints and present to a wide-ranging audience. Carry out appraisals to ensure staffs personal development. Identify training needs and arrange appropriate training and advice as necessary. Any other duties appropriate to the post as required by the Head of Patient Relations. Cover for the Head of Patient Relations in her/his absence. For further details please see the attached job description.

NHS Jobs - Coventry

£49,387 to £56,515 a year

ContractFull time

Accountable for own actions in accordance with Code of Professional Conduct. Will contribute towards corporate objectives, acting within local, Trust and statutory guidelines and policies at all times. The post holder will be a designated Macmillan Oncology Lung Cancer Clinical Nurse Specialist within the hospital and will provide expert specialist advice for patients, relative and carers in relation to a lung cancer diagnosis and to other health care professionals. To provide emotional support to patients, their families and staff during difficult situations e.g. breaking bad news or following an unexpected event. To be an active member of the appropriate site-specific MDT, utilising excellent communication skills, enabling maintenance of a high-quality service and ensuring timely management and resolution of unexpected events and situations. Demonstrate a high level of clinical, technical and research skills through breadth and depth of knowledge. A knowledgeable clinical nurse specialist, supporting staff, the Oncology Lung Cancer Service and policy development within the specialty. To develop nurse led clinics and to undertake highly specialised technical and/or practical skills, including advanced health assessments and Non-Medical prescribing in relation to SACT to ensure optimum patient management. To ensure that the patients holistic needs are considered in the decision-making process. A resource for staff, advising on national, local and Trust policy and procedures/guidelines, ensuring that clinical governance is embedded in practice. Responsible for identifying and assessing complex clinical and non-clinical issues, implementing resolutions and monitoring/auditing outcomes. Responsible for education and training provision of identified staff groups within defined areas and ensuring that evidence-based care is embedded into practice. Utilise and ensure that others utilise IT systems to secure accurate and timely patient, workforce, and resource data available. Regularly manage expected and unexpected clinical events requiring high but unpredictable levels of physical effort according to patient dependency/clinical need. Promote and monitor adherence to Health and Safety and Trust policy designed to protect healthcare staff and service users from known hazards. For further details of the role please see the attached job description. Secondment will be considered for internal candidates If you are successful after interview, you must obtain approval from your current line manager to accept the offer. Successful applicants will be required to provide an immunisation and vaccination report, from either their current UK occupational health provider or their UK GP.

NHS Jobs - Coventry

£39,959 to £48,117 a year

ContractFull time

Accountable for own actions in accordance with the NMC Code of Professional Conduct and Scope of Professional Practice. Will contribute to corporate objectives, acting within local, trust and statutory guidelines and policies at all times. Act as a role model to nursing staff by delivering high quality care. To manage and organise a specific caseload of patients and prioritise referrals. To accept referrals from other health disciplines and refer patients to health professionals independently. To assist patients to achieve individualised goals of diabetes management to maintain their physical wellbeing. To advise medical and nursing staff on the most appropriate treatment for their patient based on clinical assessment and clearly defined policies and protocols. To convert patients to insulin therapy on an inpatient and outpatient basis. To advise patients on adjustment of their oral hypoglycaemic agents or insulin treatment to optimise control of their diabetes. To select, carry out and interpret the results of specific tests and take appropriate action. To assist in the strategic planning of services within the diabetes unit providing specialist advice for future services. To help develop and update existing guidelines and protocols within the diabetes service. To identify training needs and develop training programmes for all grades of staff. To participate in the development of suitable materials to facilitate the education of staff and patients. To be up to date in technological advances and techniques for equipment used by patients for insulin therapy and glucose monitoring. To be innovative in the use of treatment regimes. To attend meetings and represent the diabetes team. To participate in MDT meetings. For further details please see the attached job description. Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested. Secondment will be considered for internal candidates If you are successful after interview, you must obtain approval from your current line manager to accept the offer.

NHS Jobs - Coventry

£39,959 to £48,117 a year

PermanentFull time

Accountable for own actions in accordance with the Code of Professional Conduct. Will contribute to corporate objectives, acting within local, Trust and statutory guidelines and policies at all times Maintain effective and supportive communications with evidence of well-developed communication skills, able to effectively communicate information regarding clinical decisions, policies and care pathways to patients, carers, nursing staff and the multi-professional team. Act as a skilled practitioner and clinical leader providing support to the senior nursing team. Able to coordinate a shift effectively, supporting and acting as a role model to nursing staff to develop leadership skills. Ability to scrub as second operator during specific diagnostic and interventional procedures. Responsible for organisation, delivery, and evaluation of nursing care for patients undergoing interventional procedure in the Cath lab. Participate in the Cath Lab on-call rota for Primary PCI and stroke thrombectomy. Liaise with nursing staff in other departments relating to co-ordination of patient care within the Catheter Suite. Ensure that careful, accurate and concise nursing records are maintained. Responsibility to ensure IRMER compliance, adhering to radiation protection for patients and staff. Ensure that sufficient specified equipment levels are maintained within the department. Responsible for ensuring that regular maintenance and cleaning of equipment is carried out, faults reported, and defective equipment removed from use. For further details please see the attached job description.

NHS Jobs - Ellesmere

from £13.25 an hour

PermanentFull time

Working Pattern Approximately 12-18 hours per month Weekday evenings: 4:00pm 8:00pm Saturdays: 8:00am 1:00pm Shifts across Ellesmere Health Centre (EHC) and Churchmere Medical Centre (CHC) Rota provided one month in advance Designed to offer a high level of flexibility around other commitments About the Role As a Patient Services Advisor, you will be a key part of our front-line team, ensuring patients receive a professional, efficient, and compassionate service. Your duties will include: Welcoming and assisting patients at reception Managing telephone, face-to-face, and online enquiries Booking and managing appointments Signposting patients to the most appropriate service Supporting clinicians and maintaining smooth clinic operations Carrying out administrative tasks accurately and efficiently Training & Career Development We are committed to supporting our staff to develop and succeed. Full training provided for the PSA role Initial training delivered during core working hours Ongoing access to learning and development opportunities Opportunity to gain experience in Primary Care and develop skills for future roles within the NHS A great stepping stone for those interested in a long-term healthcare career

NHS Jobs - London

from £44,439 a year

ContractFull time

For the full Person Specification and more informationregardingthe main responsibilities of this role, please refer to the attached Job Description. Please note, due toanticipatedhigh volumes of applications, this vacancy may close earlier than the listed closing date.You areadvised not todelaysubmittingyour completed application Come and be a part of the best NHS trust in England to work for, according to our staff* *UCLH top trust to work at in England- In the most recentNHS staff surveyUCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England for the third year in a row. UCLH recognises the benefits of flexible working for staff To find out more, visit:Flexible working. To discover more about what makes UCLHa great placeto work, visit:Why Choose UCLH?

NHS Jobs - Fazakerley

£28,392 to £31,157 a year

ContractFull time

Please see the job description and person specification document for detailed information about the job description for this vacancy.