Support Worker
Walsingham Support
£13.45 to £13.45 an hour
PermanentFull time
SUPPORT WORKER - JOIN A CHARITY THAT PUTS PEOPLE BEFORE PROFIT WHAT OUR STAFF SAY ABOUT WORKING FOR US: "I FEEL VALUED WITHIN MY SERVICE AND TEAM, AND IT HAS HAD A POSITIVE IMPACT ON MY CONFIDENCE AND MOTIVATION" £13.45 Per Hour WHO THIS POSITION SUITS: This role is for anyone who wants to make a real difference, whatever your age, background, or gender (unless the role is gender specific) You don't need to have worked in care before if you're kind, patient, and willing to learn, we'll support you every step of the way. It could suit someone who's helped others in customer service, childcare, hospitality, teaching, or volunteering, or someone simply looking for a more meaningful job. If you're the type of person who enjoys listening, lending a hand, and helping others live life to the fullest, you'll fit right in here. NB: THIS ROLE IS NOT ELIGIBLE FOR SKILLED WORKER VISA SPONSORSHIP UNDER CURRENT UK HOME OFFICE RULES, AS IT DOES NOT MEET THE REQUIRED SALARY OR SKILL LEVEL CRITERIA. WHILST WE ENCOURAGE APPLICATIONS TO OTHER ROLES, CANDIDATES WHO ALREADY HAVE A VALID RIGHT TO WORK IN THE UK THROUGH OTHER IMMIGRATION ROUTES OR PERMISSIONS MUST MEET THE MINIMUM ELIGIBILITY OF Having at least two years remaining on your current visa. Be someone's everyday hero! Join Walsingham Support, a national charity that doesn't make money for shareholders every penny goes back into supporting people and our incredible staff. As a Support Worker, you'll help amazing adults with learning disabilities live life their way. No experience? No problem well give you all the training and support you need to grow. WORK SOMEWHERE AWESOME..! One of our lovely team is moving on, so this is your chance to become part of something special and make a real difference every day as a Support Worker. WHY YOU WILL LOVE BEING A SUPPORT WORKER... Jobs like this don't come along every day. As a Support Worker, you'll be part of a team helping people live their best lives. This isn't a boring job you'll be changing lives with care, supporting day-to-day living and joining in with activities like bowling, swimming, walks, and community outings. You don't need prior experience to join as a Support Worker. We provide all the training you'll need, along with ongoing support to help you build a career in care. BENEFITS OF BEING A SUPPORT WORKER WITH WALSINGHAM SUPPORT... o Favourable working hours, with part-time and bank Support Worker roles available o 28 days holiday (rising to 38 with service) o Double pay for bank holidays o Paid Enhanced DBS o Pension contributions and life assurance (3x salary) o Funded qualifications and apprenticeship opportunities o Employee Assistance Programme and bereavement helpline o Walsingham Rewards Scheme and Blue Light Card discounts o Long service awards and a £250 recommend-a-friend bonus WHAT A SUPPORT WORKER DOES... o Support people with personal care, cooking, and household tasks o Provide companionship, encouragement, and emotional support o Help people build independence, friendships, and new skills o Join in with activities, hobbies, and community events WHY WORK WITH WALSINGHAM SUPPORT..? Walsingham Support is a national charity, not a business. We don't make money for shareholders everything we do is reinvested into supporting the people we care for and the staff who make it happen. Since 1986, every Support Worker at Walsingham Support has played a vital role in enhancing the lives of people with learning disabilities, autism, and complex needs. Our world is built on doing good, being the best place to work, and always putting people first. WE BELIEVE IN AN ACCESSIBLE AND FAIR RECRUITMENT PROCESS... That's why you'll receive interview questions in advance, so you feel confident and ready to shine. If you're ready to join as a Support Worker with Walsingham and want a role that's rewarding, varied, and truly meaningful apply today. IMPORTANT INFORMATION: Our first step once you have applied, is a brief values evaluation. It highlights the qualities that matter in our work and helps both of us see whether the role is a good fit. About the role: Supporting 4 individuals with learning disabilities, autism and complex behaviour Your shift will start at 3pm one day and finish at 3pm the next day. Sleep timings - 11pm-7am 8am-3pm 9am-3pm 10am-3pm 3pm-10pm 3pm-11pm 7 days a week READ WHAT OUR STAFF TEAM SAY ABOUT WORKING FOR WALSINGHAM SUPPORT We collected some comments from our team members from our 3 month and 6 month pulse surveys. Here is what they said: o "...I feel motivated, valued and committed to providing high-quality care..." o "...every voice is valued and my manager is always accessible when I need to speak up or contribute..." o "...I feel supported when it comes to developing professionally..." o "...the onboarding played a pivotal role in helping me understand and appreciate my role..." o "...I feel supported in my development and genuinely feel good working as a Walsingham Support Worker..." o "...I feel very confident because I've had the right training and work with a team that's always ready to help..." o "...the onboarding played a pivotal role in helping me understand and appreciate my role..." o "...my manager trusts me, believes in my work and supports my professional development..." o "...I feel more confident and motivated to learn, grow and contribute to the quality of the organisation..." COME AND WORK AT WALSINGHAM SUPPORT - WE VALUE OUR TEAMS.
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Store Manager
Heron Foods - Widnes
£32,000 per annum, plus bonus opportunity
PermanentFull time
Role overview Discover Your Next Leadership Opportunity: Store Manager at Heron Foods Location: Widnes, WA8 6JF Salary: £32,000 per annum plus bonus opportunity Hours: 45hrs per week Why Heron Foods? Heron Foods is one of the UK’s fastest-growing discount food retailers, with over 340 stores and ambitious expansion plans. As part of the B&M retail group, we’re a company on the move, committed to delivering value to our customers and opportunities to our teams. We’re proud to have retained the ethos and spirit of a family-owned business, fostering a collaborative and supportive workplace culture. In fact, we were recognised as one of the UK’s ‘Happiest Workplaces’ in the WorkL Awards. As a Store Manager, you’ll lead by example, inspiring and motivating your team to deliver outstanding results in a fast-paced, community-focused environment. If you thrive in a high-energy setting and are passionate about retail, we’d love to hear from you. What We Offer Our Store Managers: * Competitive Salary: £32,000 per annum plus bonus opportunities. * Generous Leave: 30 days annual leave with additional leave accrual for long service, plus the option to purchase extra days. * Exclusive Discounts: 10% off at both Heron Foods and B&M stores, with double discount weekends throughout the year. * Wellbeing Support: Free, confidential assistance for personal and financial concerns, plus 24/7 GP access for you and your family. * Additional Perks: Recognition for long service. * Career Development: Ongoing learning opportunities, including on-the-job training, eLearning, apprenticeships, and career progression programs. What You’ll Do: As a Store Manager, you’ll be at the heart of our success, taking responsibility for: Leading and motivating your team to deliver exceptional results and achieve sales targets. * Providing hands-on leadership, coaching, and fostering a collaborative, high-performing store environment. * Ensuring operational excellence, from store presentation to stock management and health & safety compliance. * Delivering exceptional customer service, resolving queries, and ensuring a positive shopping experience. * Developing talent within your team, creating succession plans, and supporting ongoing growth. Fast-Paced and Rewarding: This role offers the chance to thrive in a dynamic and sometimes demanding environment. With a focus on leadership and operational excellence, you’ll play a crucial part in the success of our business and gain invaluable experience managing a busy retail environment. What We’re Looking For: We’re seeking individuals who bring: * Proven experience as a Store Manager, Retail Manager, or in a similar leadership role. * A strong track record of developing teams and achieving results. * A genuine passion for retail, customer service, and delivering exceptional results. * The ability to thrive in a fast-paced, community-focused retail environment. Apply Today: Don’t wait—apply early, as this opportunity may close sooner than expected! At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer. Take the next step in your career and join a team where your leadership truly matters. Apply now!
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CallEEAST Dispatcher (Bank) | East of England Ambulance Service Trust
East of England Ambulance Service NHS Trust - Norwich
£25,760 - £27,476 per annum pro rata
PermanentFull time
We are after Dynamic, fun, hardworking individuals to join our team here at CallEEASTas a Call Handler/Dispatcher. The role of the Call Dispatcher is to ensure all messages are accurately passed to the relevant contract within an appropriate timeframe. This role requires a high level of accuracy. Dispatchers are also expected to answer operational calls that come into the contact centre and to provide assistance over the telephone using the appropriate software/triaging tools. If necessary, put the caller in touch with other Service providers, as appropriate. The position will require interaction not only with the public but also other healthcare professionals, emergency services and community organisations. The call centre has a 24 hour function and it is a requirement of the job that call handlers (whole time, part time or bank staff) will be available to work weekend and bank holidays, including Christmas Day and Easter, in accordance with allocated rostered duties. The Commercial Services Contact Centre provides a 24/7 non-emergency call handling service which includes Patient Transport Eligibility Screening, Telephone Answering Doctors Line , Message handling for Community Nursing and Midwifery Services.To clarify - we are NOT part of the 999 function within the Trust - our contracts are generally NON-EMERGENCY. You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east. At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire. We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties. We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria. We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests. For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails. Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn. How to apply Step 1 - Read the advert and the Job Description and Person Specification (attached) Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification. Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted. This advert closes on Thursday 27 Aug 2026
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Nursery Practitioner Level 3+
Caring Kindergartens - Milton Keynes, Buckinghamshire
£27,664 to £28,704 a year
PermanentFull time
At Caring Kindergartens, children are at the heart of everything we do, so we are currently looking for individuals to roll up their sleeves and get stuck in. From a fairy godmother one day to firefighter the next, no two days are ever the same. For this role, you will need a Level 3 qualification in childcare, be dedicated to your career progression and have the understanding that all children are unique and how their achievements should be celebrated whilst they are made to feel cherished and well cared for. Duties To work as part of a team and acting as key worker for a group of children –observing, recording and assessing their progress and development through the use of observations supported with photographic evidence; To develop high quality interactions with children, to build on and extend their thinking and learning; To plan, prepare and deliver a wide range of play experiences that promotes children’s physical, intellectual and emotional development; To ensure planned activities are drawn from children’s next steps, observations and interests as required within the EYFS framework; To support each child in developing self-esteem, confidence and feelings of competence; To provide a positive model of behaviour by treating children, families and one another with friendliness, care and courtesy; To maintain an up-to-date knowledge of current issues, legislation and practices through attending regular training and workshops that promote personal and professional development; To be aware of hygiene standards and ensure that these are met in accordance with Caring Kindergartens policies; To work collaboratively with fellow colleagues to create a positive, proactive and effective nursery team. To be successful in your application, you will need: A suitable Level 3 childcare qualification, recognised by the Department for Education. A good understanding of the EYFS Excellent understanding of the English language, spoken and written A good understanding of safeguarding practices Previous childcare experience in an early year setting Cleared DBS check The ability to extend children’s learning, through high quality experiences and activities Ability to manage a group of key children Good communication skills with both adult and children Be committed to reflective practice and self-development Our safe and secure enabling environments ensure that fun and learning remains active and that everyone has the opportunity to develop through their own interests and deep level involvement. The nursery is easily accessible from all local areas including surrounding villages. Benefits What are the benefits for working at Caring Kindergartens: A brilliant work culture, celebrating success and achievements of our teams and the individuals within them. We consider ourselves to be like a family, therefore we care about everyone and their wellbeing, as happy staff make happy children; We all deserve a treat so we offer a wide variety of discounts across high street brands, travel, utilities and days out; Financial support for our working parents, offering 60% discount on fees for all children that attend the nursery; We fully understand how Christmas and New Year is a time for family and friends (and some Christmas TV too) so we guarantee you time off over the festive period; Not only will we provide you with the training and access to platforms you require to carry out your role, but we’ll also regularly meet to check in with how you are getting on, working together to create an amazing, safe environment for you to ask questions and share thought, no matter how small. We are invested in your development, so for every stage of your career, we will tailor make your individual journey, with opportunities across our chain of nurseries; We can provide you with access to our NURTURE programme, preparing you to step into your next position within Early Years; Your health and wellbeing are very important to us, we offer every member ongoing internal support, along with an Employee Assistance Programme; To help keep worklife organised, fun and all in one place, we have an internal employee app to support staff to manage work rotas, book annual leave, access documents and policies, along with it's very own social media platform where activities, ideas and team challenges are regularly shared; Day One Inclusion – Every member of staff has the same rights as everyone else from their very first day with Caring Kindergartens. Vacancy Reference: MKNP130826 Posted via: eyrecruit
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Mortuary Manager | North Tees and Hartlepool NHS Foundation Trust
North Tees & Hartlepool NHS Foundation Trust - Stockton on Tees
£49,387 - £56,515 £49,387 - £56,515 per annum
PermanentFull time
Please note: This vacancy may close early once sufficient applications have been received We are seeking a highly skilled, knowledgeable and experienced APT for the leadership role of Mortuary Manager. As the professional lead for the service, you will be responsible for day-to-day operational management, ensuring the highest standards of care, professionalism and compliance and promote dignified care of the deceased at all times. You will have strong leadership skills, a passion for delivering high quality, compassionate services and significant post L4 diploma experience working in a hospital mortuary service, which includes forensic post mortems. A post graduate level qualification equivalent to Level 7/MSC or evidenced equivalent competence and experience are required. Although not expected to routinely participate in the out of hour’s roster, the post holder is expected to be available for on call advice and emergency cover if needed. The post holder will: · Be the professional lead for the Mortuary Services across North Tees and Hartlepool NHSFT and South Tees Hospitals NHSFT liaising with all members of the multi-disciplinary team involved in care of the deceased. Duties will be undertaken across multiple sites associated with both hospitals. · Be responsible for the day-to-day operational management of theMortuary Services across North Tees and Hartlepool NHSFT and South Tees Hospitals NHSFTand Bereavement Services at North Tees and Hartlepool NHSFT. · Be responsible for all aspects of after death care and ensure that services promote dignified care of the deceased at all times. · Undertake the role of Persons Designate, across all mortuary sites, assisting the DI(s) in ensuring compliance with HTA standards · Maintain standards according to relevant legislation, HTA and UKAS standards keeping up to date with changes and implementing these accordingly. · Provide specialised training for relevant staff in after death care and post-mortem assistance. · Encourage close team working and foster cross-site working links to ensure consistency in procedures, practice, and develop a robust contingency and business continuity plans. South Tees Hospitals NHS Foundation Trust and North Tees and Hartlepool NHS Foundation Trust have come together to form University Hospitals Tees. As a result, post holders may be required to work across sites within both organisations. Across University Hospitals Tees, our ambition is to be the best place to work, ensuring we have the right staff in the right roles at the right time to deliver outstanding patient care and experience. We are committed to supporting our staff through an inclusive and supportive working environment, offering health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development. We are committed to fostering an inclusive recruitment process and welcome applications from suitably qualified candidates, including those who first language is not English. We support the 'Making Every Contact Count' approach to behaviour change in the promotion of health and wellbeing of individuals and communities. Details of the full job description and person specification are available to view when you click to apply for the vacancy and click on the ‘about this job’ link and the documents will be attached at the bottom of the screen This advert closes on Thursday 3 Sep 2026
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Casual Play Leader
YMCA Robin Hood Group - Nottingham
£12.71 per hour
PermanentPart time
Job Advert Do you love working with children but looking for a role to fit around your own studies or other commitments? Are you available to work between 7.30am - 9am or 2.45pm - 6pm Monday to Friday but with flexibility to select the shifts that work best for you? We are recruiting for Casual Play Leaders to support the running of our after school clubs across Wollaton and Sherwood for children aged 4 – 11 year olds based within a school setting. If you have any experience of working with children and are looking for a way to gain more experience with the bonus of earning money and making a difference, this could be the perfect role for you. We would share the rota with you for you to be able to select the shifts you are able to cover. While we try to give notice, there will always be a need to be flexible to cover last minute absence. We can also offer additional hours during the school holidays working at our summer holiday club Camp Williams, if you are available and wish to work in the school holidays too. The Role You will be an energetic, passionate individual who loves children, loves playing and creating games and activities to give them an enjoyable experience. As part of a team, you will lead exceptional play activities, make sure they meet a high standards of play through a fun, safe and positive programme of activities. You will have brilliant communication skills and you will have an excellent rapport with parents and carers, children, colleagues, and school staff alike. You’ll champion our Core Values of Caring, Respect, Responsibility and Honesty throughout the play you deliver, and ensure the wellbeing and happiness of children is always put first. We are looking for someone with experience of working with school age children with a strong awareness of safeguarding. We are also able to offer additional hours working at our school holiday club, Camp Williams and even breakfast club in the mornings. If you have had experience of working with children either in another after school club, brownies or beavers, gymnastics or sports clubs or anything similar, we would love to hear from you! This post is subject to a satisfactory enhanced DBS check (paid for by YMCA) and registration with the DBS Update Service. We reserve the right to withdraw this role before the closing date should we be able to appoint to the role.
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Housekeeper
FOREST HOLIDAYS LIMITED
£12 to £13 an hour
PermanentPart time
🌲Be a part of making escapes to a cabin in the Brecon Beacons special 🌲 Location: Garwnant (Brecon Beacons) Salary: £12.71 per hour Working Hours: Part-time, 12 hours. Days of Work: Monday and Friday Transport: Please note that our location is not accessible by public transport. Therefore, a valid driving licence and access to a car, or another reliable means of transport, are essential for this role. We have an exciting opportunity for a Housekeeper to join our team at Garwnant. Be part of creating special escapes in one of Wales’ most beautiful forest locations, surrounded by rushing rivers and 400 acres of Welsh woodland. Develop your skills while providing outstanding service to our guests, gaze up at exceptionally starry skies in this Dark Sky Reserve, and listen to the cheerful songs of willow warblers. About the Housekeeper Role: Open all year round, our Housekeepers work in small teams, cleaning multiple cabins per shift. Passionate about the little details, you understand the importance of exceptional cleanliness, it’s what keeps our guests coming back time and time again. Key responsibilities include: ➡️ Cleaning and preparing multiple cabins per shift to the highest standard. ➡️ Ensuring all cabins are spotless and welcoming for arriving guests. ➡️ Taking pride in your work and attention to detail at all times. ➡️ Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin. What Are We Looking For? Our ideal Housekeeper will be enthusiastic, energetic, and eager to deliver on our exceptional brand standards. You’ll be a team player with a keen eye for detail, capable of building good working relationships with colleagues and meeting set timescales. We’re looking for someone with: ✅ A positive, can-do attitude and a strong work ethic ✅ The ability to work well in a team and communicate effectively with colleagues ✅ Great attention to detail, ensuring high cleanliness standards are met ✅ Some previous experience in a similar role ✅ A willingness to work outdoors in a natural setting, whatever the weather 🌲Who Are Forest Holidays? We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place ✨ Why Join Us? As a valued member of our team, you’ll enjoy a range of fantastic benefits, including: ✈️ Generous holiday allowance - Take the time you need to recharge 💰 Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met 🍼 Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay). 🎉 Long service awards and company events - Celebrate success with your team 🔒 Pension scheme - Secure your future with our company pension 💛 Two paid days to volunteer - Give back to a cause you care about 🍴 Subsidised meals - Discounted food when working on location ❤️🩹 Health cash plan & life assurance - Covered by the company to keep you protected 💛 Wellbeing events & activities - Focus on your mental and physical wellness 🏠 Save on breaks - Discounted and last-minute stays at Forest Holidays and Sykes Cottages for you, your friends & family. 🛍️ Hundreds of discounts - Save on top brands across the UK Please note: If successful in the role, any job offer will be subject to pre-employment checks, including a basic criminal record check. Pay Rates for Aged 16 and 17: 16 years: £8.00 per hour 17 years: £10.85 per hour Reasonable Adjustments: We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help. 🌿 Click ‘Apply’ now to start your journey with us at Garwnant. Don’t miss out on this fantastic opportunity!
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Organiser (East Midlands)
NASUWT - Nottingham
£48,064
PermanentFull time
Job Advert NASUWT is the leading trade union representing exclusively the interests of teachers and school leaders throughout the UK, Channel Islands, Isle of Man and Gibraltar. All NASUWT employees receive an excellent benefits package: • Salary £48,064 per annum • 35 hours per week (Hybrid Working) • 50 days leave pro rata inclusive of closure days and public holidays • Defined Benefit Pension Scheme • Based in Nottingham East Midlands Regional Centre We have an opportunity for an Organiser to join our East Midlands team. Working with lay officers and staff colleagues, you will further develop the strength of the Union, by actively engaging with members and their employers, in the school environment to identify organising and campaigning opportunities, whilst also recruiting, training and mentoring new members, workplace representatives and lay officers. Ideally with experience of the education sector, you will be able to use your experience of trade union organising, casework and campaigning, and your interpersonal and presentational skills, to inspire the confidence, commitment and participation of members. The NASUWT is committed to equality and will particularly welcome applications from women and members of minority ethnic communities to this post as they are under-represented at this level within the organisation. Closing date for receipt of applications: 27 August 2026 Please ensure you read the Guidance for Applicants, Job Description, Person Specification and Conditions of Employment before submitting your application. Any queries should be directed to: PeopleandDevelopment@mail.nasuwt.org.uk.
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Customer Hub Advisor
Torus Group - Saint Helens
£28,790 (pending pay award)
PermanentFull time
Job Advert At Torus, our customers are at the heart of everything we do. We're looking for a passionate and proactive Customer Service Advisor to join our team and provide an outstanding customer experience across a range of housing services. As the first point of contact for our customers, you'll handle enquiries through a variety of channels, including phone, digital, face-to-face and written communications. Using your excellent communication skills and knowledge of our services, you'll take ownership of customer enquiries, provide practical solutions, and ensure customers receive the right support at the right time. This is a varied and rewarding role where you'll support customers with everything from repairs, rent accounts and rehousing applications to tenancy-related enquiries and complaints. Working closely with colleagues across the organisation, you'll play a key role in resolving issues, promoting our digital services, and helping customers achieve positive outcomes. Working Hours: * 37 hours per week * Monday to Friday: 7.4 hours per day between 8:00am and 8:00pm * 1 in 4 Saturdays: 8:00am to 12:00pm What You Will Be Doing: * Acting as the first point of contact for customer enquiries across telephone, digital, face-to-face and written channels. * Providing advice, guidance and solutions across a range of housing services, ensuring customers receive accurate and timely support. * Taking ownership of customer enquiries, resolving issues at first point of contact wherever possible and referring to specialist teams when needed. * Supporting customers with rent account enquiries, taking payments and agreeing repayment arrangements in line with policy. * Processing applications and enquiries relating to rehousing, transfers and mutual exchanges. * Raising, prioritising and managing repair requests, ensuring customers understand landlord and tenant responsibilities. * Handling complaints and anti-social behaviour reports, maintaining accurate records and case notes. * Promoting digital services and supporting customers to access online accounts and self-service options. * Working collaboratively with colleagues and partners to deliver positive outcomes for customers. * Maintaining accurate customer records and ensuring all interactions are recorded appropriately on our systems. * Identifying opportunities to support customers and improve outcomes through our Every Contact Counts approach. * Delivering excellent customer service while achieving performance targets and service standards. * Championing fairness, inclusion and safeguarding, ensuring customers are treated with dignity, respect and care. What We Are Looking For: * A passion for delivering excellent customer service and creating positive customer experiences * Experience working in a busy customer service environment, handling a wide range of enquiries (housing-related experience desirable) * Strong communication skills with the ability to explain information clearly and confidently across different channels * A proactive problem-solver who takes ownership of enquiries and sees issues through to resolution. * The ability to understand and apply policies and procedures accurately while balancing customer needs and business requirements. * Experience dealing with challenging situations and difficult conversations with empathy, resilience and professionalism. * Strong IT skills and confidence using multiple systems to record and manage customer information accurately. * Excellent organisational skills, with the ability to prioritise workload in a fast-paced environment. * A collaborative approach and commitment to working effectively with colleagues across the business. * A positive, flexible attitude and willingness to embrace new ways of working and continuous improvement. * A commitment to equality, diversity, safeguarding and treating every customer with fairness and respect. * Educated to 4 GCSE (or equivalent) Grade C or above including English Interview Process: * Shortlisted candidates will be invited to an interview at our St Helens office week commencing 7th September 2026. This will be a competency-based interview, along with a short written and listening assessment. Additional Information: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: * Right to work verification * Qualification certificate check * 2x completed references * OH Health Questionnaire – Fit For Work * DBS check (if required for role) * Completion of all new starter documentation including signed T&C’s Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
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Administrator - Fleet Plant and Waste
Torus Group - St Helens
£26,824 (pending pay award)
PermanentFull time
Job Advert We're looking for a Fleet, Plant & Waste Administrator to join our Supply Chain team, supporting the effective management of our fleet, plant and waste operations. This is an exciting opportunity for an experienced administrator to play a key role in maintaining vehicle and plant compliance, coordinating waste management activities, and ensuring accurate operational records are maintained across the business. You'll work closely with operational teams, suppliers, workshops, leasing providers and compliance colleagues to support safe, efficient and cost-effective service delivery. Based at our Sutton Fold Office, this is a fully office-based role working Monday to Friday. You'll play an integral role in supporting the day-to-day administration of fleet, plant and waste services, helping to ensure our operations remain compliant, efficient and responsive to business needs. Travel to our other offices may be required in line with business needs. What You'll Be Doing: * Act as the central administrative contact for fleet, plant and waste operations, providing day-to-day support across the Supply Chain team. * Manage fleet compliance, ensuring MOTs, servicing, insurance, taxation and vehicle records are maintained accurately and on time. * Coordinate vehicle repairs, breakdowns, inspections and maintenance activities to minimise disruption and keep services running smoothly. * Organise plant and equipment bookings, external hires and PAT testing programmes, ensuring all equipment is safe, compliant and available when needed. * Support waste management activities by coordinating collections, maintaining compliance documentation and ensuring accurate record keeping. * Administer driver compliance processes, including licence checks, training records and policy acknowledgements. * Maintain accurate, audit-ready records across fleet, plant and waste operations, supporting compliance, reporting and continuous improvement activities. * Produce operational reports and performance data to support effective decision-making and service delivery. * Build strong working relationships with suppliers, workshops, leasing providers, contractors and internal teams to ensure efficient and cost-effective operations. * Support procurement, purchase order processing, invoicing and audit activities in line with company procedures and financial controls. What We're Looking For: * Experience in an administrative role within a fleet, logistics, plant, waste, construction, housing maintenance or similar operational environment. * Strong organisational, administrative and time management skills, with the ability to manage competing priorities and maintain accurate records. * Experience supporting compliance processes, audits and operational reporting, with excellent attention to detail. * Confident user of Microsoft Office and business systems, with the ability to analyse information and produce reports. * Strong communication and relationship-building skills, with the ability to work effectively with colleagues, suppliers and contractors. * Experience supporting procurement, purchase orders and invoicing processes, with good commercial and financial awareness. * A proactive and flexible approach, taking ownership of workloads and adapting to changing business needs. * GCSE Maths and English (or equivalent) and an NVQ Level 3 in Business Administration, or equivalent relevant experience. * A full UK driving licence and the ability to travel to other locations when required. What We Offer: HMS offers a great benefits package designed to support you on and off the job. You can view our full employee benefits pack on our website to see everything available across the Torus Group. Please see below an overview of our key employee benefits: * Generous annual leave – 24 days plus bank holidays, rising each year up to 28. * Family support – enhanced maternity, paternity and adoption pay. * Financial flexibility – Aviva pension and Wagestream for instant access to part of your pay. * Travel & transport perks – lease car scheme and discounts on bikes, holidays and more. * Continuous learning – e‑learning, workshops and support for professional qualifications. * Recognition & wellbeing – reward schemes, volunteering, enhanced sick pay and discounted gym memberships. * Flexible working – agile working that supports your needs on and off the job. * Comfortable workspaces – good offices, strong transport links, employee assistance and occupational health support. Interview Process: Shortlisted candidates will be invited to attend a 45-minute competency-based interview at our Stonebridge Office on Thursday 3rd & Friday 4th September 2026 . Additional Information: Each successful applicant will be required to complete the following pre-employment checks prior to a start date being agreed: * Right to work verification * Qualification certificate check (where applicable) * Two completed references * Occupational Health questionnaire – Fit for Work * DBS check (if required for the role) * Completion of all new starter documentation including signed terms and conditions Please note, we reserve the right to close this advert early if we receive a sufficient number of applications.
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