Community Support Worker ASC
Essex County Council - Chelmsford, Essex
£26,284 to £33,256 a year
PermanentFull time
Community Support Worker ASC Permanent, Full Time £26,284 to £33,256 per annum Location: Maldon Working Style: Anywhere worker Closing Date: 29th September 2026 Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK. ECC Adult Social Care, through effective practice, is moving towards a transformational shift from a focus on long-term care support, to a model with four key principles: - prevention; early intervention; enablement and safeguarding. This will enable people, their families and carers to access information and tools, live healthily and independently and for our function an opportunity to respond pro-actively to growing service demand in a sustainable way, within the financial constraints of the Council. This role will work in conjunction with Qualified Social Workers to deliver bespoke, targeted intervention work, in accordance with the care plan, to vulnerable adults. This work will normally be time limited, with measurable impact. With relevant experience of activity-based working with vulnerable adults in a social care setting or educated to Level 3. You will be passionate about engaging with and providing direct support in the community, working with partners as required. Accountabilities This role supports social workers and occupational therapists to implement and monitor care plans, which deliver interventions for vulnerable adults. Responsible for maintaining high standards of professional practice which contribute to continuous improvement across the service and delivering the four key principles. Responsible for highlighting issues and implementing plans to safeguard a vulnerable adult. Building strong, effective relationships with clients, families and carers providing practical advice, support and, where necessary, acting as an advocate. Enabling vulnerable adults to live healthily and independently. Work collaboratively across the service, with internal and external professional partner agencies to deliver joint objectives and ensure improved outcomes for vulnerable adults. Provides information and advice in relation to involvement/accessing of third-party agencies relevant to the needs of the client (e.g., benefits agencies, immigration, and housing). Attends meetings, reviews, case conferences and court hearings to provide information, insight, and evidence. Specific individual and shared targets and objectives are defined annually within the performance management framework. The Experience You Will Bring Experience within a social care setting, an NVQ/BTEC Level 3 or equivalent is desirable. Evidence of continuing professional development and knowledge in relevant professional area. Experience of building strong, effective relationships with adults, their families, and carers in times of challenge and crisis. Experience of undertaking direct, activity-based work with adults. Knowledge of legislative and policy guidance applicable within Social Care settings. Proven track record of building working relationships with partners and external agencies. A certificate in First Aid and/or knowledge of Sign Language is desirable in this role. To read more about our business area, please visit: Adult Social Care Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email ami.fosker@essex.gov.uk Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page. Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Youth Support Worker
Essex County Council - Chelmsford, Essex
£25,580 to £26,225 a year
PermanentFull time
Youth Support Worker Permanent, Full Time £25,580 to £26,225 per annum Location: Harlow Working Style: Community-based worker Closing Date: 30th September 2026 Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK. We are currently seeking a Youth Support Worker to support the development of youth work in the community. Working face to face with young people as part of a team, you will ensure young people have positive experiences, by working with them to identify what's important to them and then being part of developing good youth work activities with them You will need to be someone who can focus on putting young people at the heart of your work. Working flexible hours, including evenings, weekends and residentials, you will join an experienced team of youth workers in a variety of youth work settings. Accountabilities Identify areas of need and opportunity within the community where a youth work programme can be identified to support the development of youth provision delivered by the community. Support the development of youth services by working with the community to enhance their skills so they can be more independent in design and delivery of services. Negotiate with young people and their communities on their involvement in the programme planning, implementation, and evaluation. Contribute to and promote the programme to ensure that opportunities are accessible to all who wish to become involved. As part of the team involve young people in the decision-making processes whereby individuals and groups take on responsibilities for themselves and others in their project and the wider community. As part of the team respond to individual and group needs, this includes issues affecting young people, promoting self-awareness and self-esteem. To deliver or support the direct delivery of youth work programmes as may be required, to include residential experiences for young people. Take part in management supervision and the staff performance management scheme, to identify priorities and learning needs and to be responsible for the learning and development of self and to complete all required training and accreditation within 2 years of starting employment. Follow Child Protection Guidelines and report any concerns using the correct procedure and comply with individual responsibilities for staff and young people, in accordance with work role, for health and safety in the workplace. Ensure all duties and services provided are in accordance with the County Council Equal Opportunities Policy and Practice. Undertake any other reasonable duties commensurate with the level and accountabilities of the post as directed by the Youth Work Commissioner. The Experience You Will Bring Qualified at level 2 or above in a JNC recognised Youth Work Qualification or be prepared to undertake training Good level of numeracy and literacy Experience of working with young people and communities which may be in a voluntary role Ability to build relationships and relate well to people Ability to work in a changing environment Commitment to challenging prejudice and ignorance Ability to develop work with young people and communities to achieve planned outcomes Ability to work as part of a team Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means. To read more about us please visit: Education Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email ami.fosker@essex.gov.uk Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page. Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Governance Officer - Basildon Borough Council
Essex County Council - Basildon, Essex
£20.37 to £20.37 an hour
HybridTemporaryFull time
Governance Officer - Basildon Borough Council Basildon, Essex £20.374 PAYE / £26.129 Umbrella Temp-to-Perm 36.25 Hours per Week Closing Date: Monday 21st September 2026 Essex County Council (ECC) are delighted to be supporting Basildon Council to recruit a Governance Officer on a temp-to-perm basis. Due to the nature of this role, the successful candidate will be required to be onsite a minimum of 3 days per week. MAIN PURPOSE The Governance Officer supports the Council's democratic and decision-making processes by providing high-quality committee, member and executive support. Working as part of a small team, the post helps ensure meetings are well managed, compliant with the Constitution, relevant legislation and corporate standards, and supported by effective governance arrangements. The role provides support to Council committees, partnerships and internal working groups, including agenda preparation, meeting attendance, constitutional advice, minute production, follow-up actions and clear communication of deadlines. GENERAL INFORMATION The role will require evening attendance at meetings. Accountabilities Develop and maintain an understanding of local government democratic processes, with support and direction from senior officers. Provide administrative support for the Executive, committees, sub-committees, Partnerships and officer or councillor groups. Attend meetings where councillors are present and represent the Service as required. Arrange and clerk meetings, prepare agendas, reports and minutes, and ensure decisions and actions are accurately recorded and communicated in line with the Council's Constitution. Coordinate appointments to Outside Bodies, including nominations, Annual Council reporting, outcome notifications and member contact arrangements. Responsible for the arrangement of Training for Members as and when required as directed. Managing the record of any Member training. New Member starter administration. Actively promote and comply with the Council's diversity and equality policies. You must ensure that you comply at all times with the General Data Protection Act, relating to personal information held by the Council. Any employee who mis-uses, accesses or discloses personal data relating to a living individual without checking that it is to be used for an authorised purpose relevant to the Authority, may be prosecuted in a Criminal Court, as well as facing disciplinary action. Any other duties appropriate to the post: These other duties must be equivalent to or below the salary and status of the role and, where appropriate, under the Equality Act 2010, due consideration must be given to any employees with a "protected characteristic" Undertake all the duties within the framework of Equal Opportunities. You must cooperate in all matters relating to Health and Safety and implement all procedures for your job role. The identification of Health and Safety related risks within the working environment must be highlighted to your management. The Experience You Will Bring Demonstrable experience of managing and providing administrative support to formal committees and partnerships i.e. production of agendas and minutes and adhering to statutory deadlines whilst maintaining the strictest confidentiality Excellent organisational skills and ability to cope with challenging workloads Excellent I.T skills, including experience of the use of report management systems and streaming/webcasting Knowledge of Mod.Gov Excellent written communication skills including the ability to write quality reports and minutes of meetings Ability to work under pressure and in sometimes difficult emotional situations at the same time as maintaining high standards Why choose Basildon Council? Basildon Borough Council is one of the largest local authorities in the East of England region and serves a population of approximately 172,000 people. The town of Basildon is regarded as a key economic hub with the main areas of employment being engineering, research and development, distribution and financial services. Basildon is also the second biggest economy in the Thames Gateway, outside of Canary Wharf. Working for Basildon Borough Council means making a practical and positive difference to the lives of people living and working in the Borough and provides a fulfilling career. Each of our employees - whatever job role they are undertaking - can feel motivated by having a unique opportunity to use their skills to make Basildon a better place to live. Whether it is conserving our countryside, by regenerating our Borough, by housing our residents or by collecting the refuse on time. Note: ECC are advertising this role on behalf of Basildon Council. Basildon Borough Council is committed to safeguarding and promoting the welfare of children and adults, and expects all employees, contractors and volunteers to share its commitment to prevent abuse, harm or exploitation. The Council applies a robust recruitment vetting process. If you are successful you will need to undergo a Pre-employment Vetting Procedure. What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via Working for Essex website. If you have queries on this role or require anything further, please email Ashleigh.Drake@essex.gov.uk
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Residential Childrens Homes Manager
Essex County Council - Chelmsford, Essex
£55,892 to £69,241 a year
PermanentFull time
Residential Childrens Homes Manager Permanent, Full Time £55,892 to £69,241 per annum + 8% on call allowance Location: Chelmsford Working Style: Fixed-base worker Closing Date: Wednesday 23rd September Please note that interviews will be held in person in County Hall, Chelmsford on Thursday 1 st October 2026. Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us having received our 2 nd Outstanding Ofsted rating in a row. The Opportunity Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity, and compassion; promoting the development and wellbeing of children, young people, and their families; protecting them from neglect and abuse. Essex County Council is investing in and expanding its portfolio of internal children's residential homes. We are excited to announce the opening of a new children's homes in Chelmsford, anticipated to open in 2027. It will be a 2-bedded children's home. This role will manage the home and be responsible for recruiting the residential staff teams and supporting them through their training. This home will serve as safe havens, offering stable, short-term, and supportive placements for children aged 11 - 17 years who, for the time being, are unable to live with their birth families. The Registered Children's Home Manager is a pivotal role within the Children and Families service. This role involves managing a short-term children's home and working closely with children, young people, their families, and partner agencies. The goal is to meet the needs of the children and young people, protecting them from neglect and abuse, and enabling a brighter future. This role requires an experienced manager with expertise in residential care for children and young people. The manager must build strong relationships with partners to ensure the best possible outcomes for the children and young people under their care. This is a challenging yet rewarding role that truly makes a difference in the lives of children and young people. The Home Manager is the person appointed by Essex County Council to manage the regulated activity on our behalf. As a registered person, the Home Manager has legal responsibilities in relation to that position as laid out by OFSTED. The Registered Manager is the leader of that service; they set the tone and standards and inspire the staff team. This role is also the designated safeguard lead within the Children's Home. The Registered Manager will pass the Fit Persons Interview. Accountabilities Manage a Short-Term Children's Home; deal with complex issues and challenging behaviours and make decisions 24/7, on an on-call basis along with other Managers within the home. Lead a skilled staff team to create a safe living and working environment within the home; balance opportunity and risk within a therapeutic, progressive culture and deliver a high-quality service to children and young people. Be accountable for compliance with legislative frameworks, policies, and regulations, utilise quality assurance tools and methodologies to support practice and ensure robust processes are in place to monitor risk, and meet required outcomes. Work collaboratively with internal partners e.g. placement services, out of hours service, in-house and therapeutic fostering teams to ensure individual care packages meet needs and deliver the wider vision of the service. Build strong partnerships e.g. with Divisional Based Intervention team (DBit) and Youth Offending Team, to explore interventions which create change within families. Support family reunification when safe and possible. Where this is not possible, support children with longer term care plans into fostering, full time educational settings or longer-term residential care. Act as a subject matter expert and apply professional knowledge of care within a residential setting, to ensure effective management and delivery of services to children, young people, and their families. Develop and strengthen relationships with the local community and identify opportunities for children and young people living in the residential environment to become part of their community. Line manage and supervise the deputy manager and three specialist roles; a social worker, teacher, and psychotherapist. Attend strategy meetings, work alongside the Risk in the Community (RIC) team and understand and implement the responsibilities of the service in relation to s20, s31 and s38 of the Children Act. Specific individual and shared targets and objectives are defined annually within the performance management framework. Skills and Knowledge A professional care qualification at RQF level 5 (Diploma) or ability to undertake and pass within timeframes, evidence of post qualification training and development, or a relevant degree e.g. Social Work, Teaching, Nursing, Youth and Community Diploma, and evidence of post qualification training and development. A Registered Manager award with OFSTED is desirable. Significant management experience in a residential setting with children and young people, demonstrating a comprehensive and up to date understanding of all relevant regulation, guidance, and legislation. Evidence of continuing professional development and expert knowledge in relevant professional area, to include knowledge of a broad range of childcare theories and practices and how trauma affects the behaviour of children and young people. Knowledge and experience of keeping children safe, and an ability to keep child protection at the forefront of practice within the Children's Home. Strong leadership skills which drive a highly performing and motivated multi-disciplinary team from diverse backgrounds, to effect lasting positive change for children and young people. Experience of undertaking professional supervision. Excellent communication and interpersonal skills with the ability to build strong working relationships with partners, social workers, and families, often in sensitive circumstances. Ability to manage cultural and operational change across the service, partner agencies and within families. Ability to make effective contributions to implement and evaluate policy and practice. To read more about us please visit: Children & Families Please take a look at our 'No Magic' Children & Families video Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles, including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk Follow us on Facebook, Twitter, Instagram and LinkedIn. Further details can be found on our careers page. Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Social Worker Family Worker (Link Role), West Essex
Essex County Council - Harlow, Essex
£38,487 to £51,834 a year
PermanentFull time
Social Worker Family Worker (Link Role), West Essex Fixed Term, Full Time £38,487 to £51,834 per annum Location: Harlow Working Style: Community-based worker Closing Date: 16th September 2026 Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK. We currently have Fixed Term/Secondment Opportunities (12 months) We're recruiting for Social Workers (Link Family Workers) to join our high-performing Family Solutions team based in West Essex. This is a fantastic opportunity to work within a service described by Ofsted as "exceptional", delivering early help to families facing multiple and complex challenges. Family Solutions is part of Essex's Children & Families service, working holistically with disadvantaged families to help them make meaningful and lasting changes. You'll be part of a supportive, multi-disciplinary team that values collaboration, innovation, and professional growth. If you would like an informal chat and find out more about the role before applying please contact : Simon Morris - Team Manager Family Solutions 0330 138324 Jill Holland - Team Manager Family Solutions 0330 139934 To read more about our business area, please visit: Children & Families Please take a look at our 'No Magic' Children & Families video The Opportunity As a Social Worker (Family Worker), your role will be varied, impactful, and deeply rewarding and you will: Act as a source of advice and support for colleagues, including joint visits and joint working on complex cases for example those which would benefit from social worker expertise such as concerns around neglect. Support the team to build positive and constructive working relationships with colleagues in statutory children's services. Manage your own caseload and assess safeguarding risks. Work in partnership with the team manager and practice supervisor to review referrals and support threshold decisions as required by the team. Build strong, trusting relationships with families to promote positive change. Provide practical and specialist advice, Facilitate complex family meetings and coordinating additional support services. Offer emotional and practical support in homes and community settings. Work closely with your manager or senior social worker through regular supervision. An opportunity to support the further integration or Family Solutions and Children Social Care as part of the Family First Partnership Programme. Accountabilities Responsible for supporting manager and practice supervisor to undertake screenings of new contacts, understanding threshold. Responsible for determining the direction and actions required in order to progress cases forward on a day-to-day basis; recognising when key decisions regarding risks/concerns need to be referred to the Team Manager or Practice Supervisor. Responsible for acting as a source of advice, guidance and support to colleagues in relation to complex cases which would benefit from social work expertise, mentoring and guiding alternatively qualified colleagues in best practice. Responsible for undertaking holistic assessments of family needs to help create intervention plans and identify how outcomes can be achieved that fully reflect the family and young person's views and aspirations, delivering interventions, including group work programs, to support families to make change. Responsible for facilitating complex family meetings, managing the potentially competing views of families and professionals, in order to find achievable solutions. Responsible for undertaking individual and group programmes of work to enable children and families to develop their skills to resolve issues and problems themselves; providing information and accompanying families to help access other local services. Responsible for providing specific practical, personal and emotional support to families in their homes or other settings as part of an agreed plan in order to achieve agreed and sustainable family outcomes. Responsible for actively participating in regular supervision in order to review work and ensure effective interventions for families. Responsible for ensuring that the principles of effective practice are fully embedded in service delivery; working collaboratively with staff and partners to ensure effective risk management in line with the thresholds of the Effective Support and Guidance document to ensure that the Family Solutions team understands and follows the SET child protection procedures. Specific individual and shared targets and objectives are defined annually within the performance management framework. The Experience You Will Bring Qualified Social Worker, registered with Social Work England, and post-ASYE. Recent experience in a frontline children's services, experience of completing assessment and managing CIN and or CP Cases. At least two years' experience post qualifying Hold of willing to work towards Practice Educator Qualification A strong commitment to uphold the standards and values of the social work profession. Evidence of continuing professional development with good knowledge in relevant professional area and commitment to the principles of evidence-based practice. Significant practical experience of working with families with multiple and complex needs. Effective communication skills, good problem solving and assessment skills with a demonstrable track record of building and sustaining positive professional relationships with individuals and families with multiple and complex needs. Experience of applying a solution focused approach and providing practical advice and support to families to enable them to achieve positive and sustainable outcomes. Ability to work in partnership with others to maximise outcomes for families in line with the Family Solutions operating principles. Ability to work independently and as part of a team and to use supervision appropriately. The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025 , Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR ) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk Follow us on Facebook , Twitter, Instagram and LinkedIn . Further details can be found on our careers page . Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Social Worker, Leaving and Aftercare, South Essex
Essex County Council - Basildon, Essex
PermanentFull time
Social Worker, Leaving and Aftercare, South Essex Permanent, Full Time £36,124 to £51,834 per annum Location: Basildon Working Style: Community-based worker Closing Date: 20th September 2026 Interview Date: 29th September 2026 *Essex County Council understand how important flexibility and wellbeing is for our colleagues working across children's Social Care and that we need to think differently. We have therefore developed a nine-day working fortnight for full time frontline Social Workers within Children's services. This position is open to Newly Qualified Social Workers (NQSWs) and Experienced Social Workers. (The starting salary for a NQSW is £36,124 per annum and this will rise to £38,487 per annum on successful completion of the ASYE programme). In line with our Skills and Capability Framework, for an experienced Social Worker the basic salary is between £38,487 per annum and £51,834 per annum with 9 entry points across the range. Here in Essex, we continue to raise the bar about practice and our investment in our workforce is second to none. It's an exciting time to join us having received our 2 nd Outstanding Ofsted rating in a row. The Role Leaving & Aftercare Teams concentrate on good outcomes for young people aged 16-25 who are in - or have left - care. They are multi-disciplinary teams made up on mental health coordinators and targeted youth advisors. The Opportunity Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity, and compassion; promoting development and wellbeing of children, young people, and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers, and enable children and young people to look forward to a brighter future. Social workers manage a defined caseload, including assessment of risk and purposeful intervention through direct relationship-based work and review. Delivering excellent practice and value for money services. A registered social worker, educated to degree level, with ability to demonstrate practice in accordance with current professional standards. Experienced in developing strong working relationships with partners, other agencies, and stakeholders to deliver improved outcomes. To read more about our business area, please visit: Children & Families Please take a look at our 'No Magic' Children & Families video Accountabilities Assess complex social care needs and provide support to children and families. Develop support plans that gain commitment to solutions that enable the young person, and family to build resilience and look forward to a brighter future. Accountable for working within the statutory legal framework, policy and guidance and determining when the threshold for statutory intervention has been reached. Work collaboratively, building effective relationships with internal and external partnerships and stakeholders and the voluntary sector, to assist children and their families and carers in gaining support. Accountable for conducting assessments and plan responses to safeguard a child or young person and promote their welfare, including appropriate intervention as determined by need. Develop a child centred approach which enables early intervention and prevention and increases independence. Pro-actively influences in a range of inter-agency planning, decision making and case discussions. Communicate assessments and professional judgements clearly and succinctly both orally and in writing, including report writing and court statements. Work with families, communities, and individuals to help people get the best start in life and age well, supporting strategic aims. The Experience You Will Bring A recognised social work qualification i.e., Diploma, degree or Masters in social work, CQSW, CSS or equivalent, with current registration with Social Work England as a registered social worker. Evidence of continuing professional development, aligned to any relevant Professional Competency/Capability frameworks or Knowledge and Skills Statements. Experience within a social work setting with evidence of challenging social and family situations. Strong communication skills and an ability to develop a rapport and engage with diverse groups of individuals. Developing strong relationships with partners, other agencies, and the local community, to achieve joint objectives and offer a supportive framework for children and families. Understand delivery of value for money interventions balanced against need. Evidence of clear decision making in order to highlight and limit the potential risks associated with intervention. The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) ) on our careers site Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries or require anything further, please email resourcing.team@essex.gov.uk Follow us on Facebook , Twitter, Instagram and LinkedIn . Further details can be found on our careers page . Links / Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Social Worker - Children in Care, West Essex
Essex County Council - Harlow, Essex
PermanentFull time
Social Worker - Children in Care, West Essex Permanent, Full Time £36,124 to £51,834 per annum Location: Harlow Working Style: Community-based worker Closing Date: 28th July 2026 This position is open to Newly Qualified Social Workers (NQSWs) and Experienced Social Workers. (The starting salary for a NQSW is £36,124 per annum and this will rise to £38,487 per annum on successful completion of the ASYE programme). Essex County Council understand how important flexibility and wellbeing is for our colleagues working across children's Social Care and that we need to think differently. We have therefore developed a nine-day working fortnight for full time frontline Social Workers within Children's services. Are you ready to be part of an incredible social work team that's all about support, creativity, and making a real impact on young lives? We currently have a permanent opportunity in the Children in Care Team West. This role is ideal for someone who is: A strong communicator - able to build relationships and clearly present information. Analytical and insightful - confident in assessing situations and identifying risks of significant harm. Organised and deadline-driven - able to manage competing priorities and deliver high-quality work on time. Decisive and responsible - understands safeguarding and takes appropriate action when needed. Creative and child-centred - opportunities for creative direct work with children and advocating their wishes and feelings. Here's What Sets Us Apart: Unwavering Support: Our experienced managers are there for you, every step of the way. They prioritise providing top-notch supervision, so you can excel in your role. Plus, our team believes in daily ad-hoc support because we're in this together. A Systemic Approach: At Essex County Council, we approach social work from a systemic perspective. We understand that the challenges our children and young people face go beyond individual circumstances, and we work together to address these complexities. Strengths and Trauma-Informed Practice: We utilise a strengths-based, relationship-based, and trauma-informed approach to our practice. We empower our social workers to make a genuine difference. Top-Notch Training: The Essex Social Care Academy (ESCA) is your gateway to outstanding training and development opportunities. We're committed to helping you grow in your career. What You'll Do: As part of our Children in Care team, you'll be working with children and young people up to the age of 18 who need our help. Whether they're with foster carers or in residential homes, your goal is to ensure their experience in care is a positive one. You'll visit children and young people in placement, develop permanency plans (including Special Guardianship Orders and adoption), and help them understand the reasons behind being in care through life-story work. And for some, your support could be the key to them returning home to their birth family. Requirements: You'll need a diploma or degree in social work, CQSW, CSS, or an equivalent qualification. You should be registered with Social Work England as a registered Social Worker. You'll need to demonstrate your capability in practice, following current professional standards like the Professional Capability Framework (PCF) and Knowledge & Skills Statement (KSS). You'll excel in case recording and confidently handle complex social and family situations. Proficiency in using tools like Word and social work case recording systems is a must. Flexibility is key - you might need to work evenings and weekends when necessary, ensuring that children's needs are always met. Ready to embark on this exciting journey with us? Join our team and be a part of something truly meaningful. Let's make a difference together! Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our careers site . Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries on this role or require anything further, please email resourcing.team@essex.gov.uk Follow us on Facebook , Twitter, Instagram and LinkedIn . Further details can be found on our careers page . Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Social Worker - Children with Disabilities, South Essex
Essex County Council - Basildon, Essex
PermanentFull time
Social Worker - Children with Disabilities, South Essex Permanent, Full Time £36,124 to £51,834 per annum Location: Basildon Working Style: Community-based worker Closing Date: 22nd September 2026 Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK. This position is open to Newly Qualified Social Workers (NQSWs) and Experienced Social Workers. The starting salary for a NQSW is £36,124 per annum and this will rise to £38,487 per annum on successful completion of the ASYE programme. In line with our Skills and Capability Framework, for an experienced Social Worker the basic salary is between £38,487 per annum and £51,834 per annum with 9 entry points across the range. *At Essex County Council, we value our colleagues' well-being and recognise the importance of flexibility in the demanding field of children's Social Care. That's why we're excited to introduce an innovative approach to work-life balance: the nine-day working fortnight, designed specifically for full-time frontline Social Workers within Children's services. nine-day working fortnight Children and Families is recognised as a service in which social work can develop and prosper, with a culture of collaboration, integrity and compassion; promoting development and wellbeing of children, young people and their families; protecting them from neglect and abuse. Working together with partners delivering a range of early help, family support and effective social work interventions which build resilience, remove barriers and enable children and young people to look forward to a brighter future. Children with Disabilities The Children and Young People with Disabilities Service supports children and young people up to 25 years old with special educational needs and/or disabilities and their families. The service works out of offices in Basildon, Chelmsford, Colchester and Harlow. Each office has four teams that work closely with each other to provide a smooth and integrated service. The teams are: 0 - 16 Social Care 16 - 25 Social Care Occupational Therapy (OT) Preparing for Adulthood (PFA's) A high needs further education team processes applications for additional funding to help learners with learning difficulties and/or disabilities access Post 16 college provision. Job Purpose Summary Managing a defined caseload, the social worker is responsible for working effectively with children, young people and families/carers to achieve positive change and improved outcomes. This includes enquiry, assessment, purposeful intervention through direct work and review in relation to Child Protection, Child in Need and Children Looked After; achieving permanency through care for Children in Care. What you will need Diploma or degree in social work, CQSW, CSS or equivalent and registration with Social Work England as a registered Social Worker. Demonstrable capability of practice in accordance with current professional standards e.g. Professional Capability. Framework (PCF), Knowledge & Skills Statement (KSS). Demonstrate an ability in the application of social work knowledge, using emotional intelligence, analytical skills and act with confidence in challenging social and family situations. A good working knowledge and ability to use information technology and related systems e.g. Word, social work case recording systems. Required to work flexibly as required, very occasionally including evenings and weekends To read more about us please visit: https://www.workingforessex.com/role/children-families Please take a look at our 'No Magic' Children & Families video here The role requires you to be mobile throughout a wider operational area including travelling around the county of Essex and beyond, transporting service users and their belongings and to be able to do so in an emergency. Driving licence and car or the ability to meet the mobility requirements of the role through other means is essential. Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In March 2026, the Government announced that councils in Greater Essex will be reorganised into five new unitary authorities from April 2028. In addition to this, Greater Essex has been accepted on to the devolution priority programme, where we will work towards establishing a Mayoral Combined County Authority. You can read more about these changes, and what this may mean for this role, on our careers site . Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone. As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to https://www.gov.uk/dbs-update-service Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment. If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community If you have queries or require anything further, please email resourcing.team@essex.gov.uk Follow us on Facebook , Twitter, Instagram and LinkedIn . Further details can be found on our careers page . Links / Downloads Pay and Reward | Our Ways of Working | About Us | Organisation Behaviours
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Business Support Assistant
Essex County Council - Colchester, Essex
£25,959 to £25,959 a year
On-siteContractFull time
Business Support Assistant Fixed Term, Full Time £25,959 Per Annum Location: Colchester Closing Date: 21/09/2026 This vacancy is available as a fixed term, 37 hours per week contract up until 31/03/2028. Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK. Looking for a role where your contribution counts and your development is encouraged from day one? Joining Essex County Council as a Business Support Assistant gives you the chance to build valuable skills, work with friendly colleagues, and be part of a team that helps keep vital services running across the county. Whether you're starting your career, returning to work, or looking for a role where you can make a real impact, this is a great opportunity to develop, learn and be part of something meaningful. The Opportunity Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centre Support Teams and Service Support Teams to promote specialised knowledge and improved service and efficiencies. This is an Anywhere Worker position, offering a blend of remote and office-based working. You'll be expected to attend the office at Rowan House, Colchester up to five days per week, depending on business need. On days where full-time office attendance isn't required, remote working will apply. There may also be occasional travel to other ECC offices during the contract. The Role As a Business Support Assistant, you'll join a friendly and collaborative team that plays a vital role in keeping services running smoothly. This is a varied and rewarding position where you'll use your strengths, grow your confidence, and develop new skills within a supportive environment. Your day-to-day work will include tasks such as word processing, minute taking, data entry, updating databases, call handling, managing shared inboxes and ensuring information is accurate and well organised. You'll become a trusted point of contact for colleagues and stakeholders, using strong communication skills to respond professionally to queries and build positive working relationships across the organisation. You'll support a range of on-site and reception activities, acting as a welcoming and reliable presence for staff, visitors and customers. This will include handling enquiries, supporting reception duties, managing petty cash and helping ensure the site runs efficiently. Due to the changing demands of the service, you will be required to undertake a range of additional or alternative duties. These include supporting other teams, carrying out varied administrative tasks, or assisting with on‑site responsibilities as needed. A flexible approach will ensure that operational requirements are met efficiently. You'll be encouraged to take ownership of your workload, develop strong organisational skills and gain valuable experience with key systems, processes and business procedures. You'll be part of a team that values teamwork, supports development and recognises achievement. About You We're looking for someone who is: Organised, with strong attention to detail Friendly and approachable, with clear and confident communication skills Motivated to provide high-quality support Adaptable, able to handle a range of tasks and changing priorities Keen to learn, develop new skills and grow within the role This is an excellent opportunity if you enjoy working with people, appreciate variety, and want to be part of a role that offers a genuinely rewarding experience. Accountabilities Providing high quality, efficient and effective Business Support services to internal customers within agreed timescales and SLAs. Responding to customer requests and queries in a timely and efficient way. Acting as a professional representative of the Business Support service at a local level, dealing with customers via telephone calls personally or redirecting in line with Essex customer standards. Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards. Maintaining confidential records according to Essex County Council policy and guidance. Providing support to the team or service with the organisation of events, conferences and workshops to ensure high quality events. Providing support across the team or service in dealing with correspondence, providing meeting support in terms of documentation and finance support in all aspects of documentation processing, in a timely, consistent and professional manner. Sharing knowledge and good practice with colleagues and highlighting more efficient ways of delivering customer service. Work effectively across onsite and remote settings, providing on-site support when required. Specific individual and shared targets and objectives are defined annually within the performance management framework. Actively participates in training and supports cross-skilling to ensure flexibility and continuity of service. The Experience You Will Bring Educated to RQF Level 2 (GCSE) including maths and English or an equivalent vocational qualification or equivalent demonstrable experience. Evidence of the ability to develop skills and knowledge in role. Demonstrable experience and competence of MS Office applications and their practical application. Ability to use computerised systems with a high level of speed and accuracy. Previous experience of managing electronic or hard copy filing systems. Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience. Experience of dealing with sensitive and/or personal information in accordance with GDPR requirements. Ability to think of improved ways of working and open to new practices and responsive to change. Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy. Demonstrable ability to deliver effective customer service.
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Business Support Assistant
Essex County Council - Harlow, Essex
£25,959 to £25,959 a year
On-siteContractFull time
Business Support Assistant Fixed Term, Full Time £25,959 Per Annum Location: Harlow Closing Date: 21/09/2026 This vacancy is available as a fixed term, 37 hours per week contract up until 31/03/2028. Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK. Looking for a role where your contribution counts and your development is encouraged from day one? Joining Essex County Council as a Business Support Assistant gives you the chance to build valuable skills, work with friendly colleagues, and be part of a team that helps keep vital services running across the county. Whether you're starting your career, returning to work, or looking for a role where you can make a real impact, this is a great opportunity to develop, learn and be part of something meaningful. The Opportunity Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service and delivery. As part of this, the Business Support team will work in specialised Business Centre Support Teams and Service Support Teams to promote specialised knowledge and improved service and efficiencies. This is an Anywhere Worker position, offering a blend of remote and office-based working. You'll be expected to attend the office at Goodman House up to five days per week, depending on business need. On days where full-time office attendance isn't required, remote working will apply. There may also be occasional travel to other ECC offices during the contract. The Role As a Business Support Assistant, you'll join a friendly and collaborative team that plays a vital role in keeping services running smoothly. This is a varied and rewarding position where you'll use your strengths, grow your confidence, and develop new skills within a supportive environment. Your day-to-day work will include tasks such as word processing, minute taking, data entry, updating databases, call handling, managing shared inboxes and ensuring information is accurate and well organised. You'll become a trusted point of contact for colleagues and stakeholders, using strong communication skills to respond professionally to queries and build positive working relationships across the organisation. You'll support a range of on-site and reception activities, acting as a welcoming and reliable presence for staff, visitors and customers. This will include handling enquiries, supporting reception duties, managing petty cash and helping ensure the site runs efficiently. Due to the changing demands of the service, you will be required to undertake a range of additional or alternative duties. These include supporting other teams, carrying out varied administrative tasks, or assisting with on‑site responsibilities as needed. A flexible approach will ensure that operational requirements are met efficiently. You'll be encouraged to take ownership of your workload, develop strong organisational skills and gain valuable experience with key systems, processes and business procedures. You'll be part of a team that values teamwork, supports development and recognises achievement. About You We're looking for someone who is: Organised, with strong attention to detail Friendly and approachable, with clear and confident communication skills Motivated to provide high-quality support Adaptable, able to handle a range of tasks and changing priorities Keen to learn, develop new skills and grow within the role This is an excellent opportunity if you enjoy working with people, appreciate variety, and want to be part of a role that offers a genuinely rewarding experience. Accountabilities Providing high quality, efficient and effective Business Support services to internal customers within agreed timescales and SLAs. Responding to customer requests and queries in a timely and efficient way. Acting as a professional representative of the Business Support service at a local level, dealing with customers via telephone calls personally or redirecting in line with Essex customer standards. Providing high quality self-directed clerical support, checking own work and proactively looking to raise standards. Maintaining confidential records according to Essex County Council policy and guidance. Providing support to the team or service with the organisation of events, conferences and workshops to ensure high quality events. Providing support across the team or service in dealing with correspondence, providing meeting support in terms of documentation and finance support in all aspects of documentation processing, in a timely, consistent and professional manner. Sharing knowledge and good practice with colleagues and highlighting more efficient ways of delivering customer service. Work effectively across onsite and remote settings, providing on-site support when required. Specific individual and shared targets and objectives are defined annually within the performance management framework. Actively participates in training and supports cross-skilling to ensure flexibility and continuity of service. The Experience You Will Bring Educated to RQF Level 2 (GCSE) including maths and English or an equivalent vocational qualification or equivalent demonstrable experience. Evidence of the ability to develop skills and knowledge in role. Demonstrable experience and competence of MS Office applications and their practical application. Ability to use computerised systems with a high level of speed and accuracy. Previous experience of managing electronic or hard copy filing systems. Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience. Experience of dealing with sensitive and/or personal information in accordance with GDPR requirements. Ability to think of improved ways of working and open to new practices and responsive to change. Ability to take ownership of work and fulfil agreed commitments, checking work for accuracy. Demonstrable ability to deliver effective customer service.
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