Customer Experience Business Analyst
West Sussex County Council - Bognor Regis, West Sussex
£56,874 to £60,771 a year
ContractFull time
We are seeking an experienced professional to join our team as a Business Analyst, with a focus on accurately analysing information, data analytics, and business processes. Explore our Careers in the Customer Experience Service campaign page to find out more about our roles, the benefits of working with us, and how you can help deliver outstanding services to our communities. Salary: £56,874 to £60,771 per annum Contract Type: Fixed Term Contract/Secondment until October 2028. Final start and end dates will be confirmed with the successful candidate. Working Pattern: Full-time (37 hours per week) Location: Tradewinds Business Centre, Bognor Regis Interview Date: week commencing Monday 23 November 2026. Internal candidates wishing to apply for this role will be considered for a secondment position. Please can you therefore discuss and agree this with your manager before applying for this position. Regular attendance at your designated base office is mandatory, alongside home working in line with agreed working arrangements. The role also requires occasional travel to other West Sussex County Council sites across the county. As some locations may not be easily accessible by public transport, flexibility to travel is essential. Pool cars and bikes are available for business use. Working arrangements will be discussed as part of the recruitment process; however, candidates must be able and willing to meet the hybrid working requirements of the role. About the job As a Business Analyst, you will plan, analyse, capture, document, and implement business processes and/or business cases, as well as create requirements documentation or specifications as part of the Programme/Project lifecycle, often under tight deadlines. There will be some key responsibilities likely to feature in this role, including: Undertake the successful delivery of the assigned Programme/Project documentation as defined and agreed with the Programme or Project managers, sponsors, or Project Management Office, ensuring it is completed on time and to the highest quality standards. Analyse and thoroughly document the business and/or user requirements, developing and publishing all agreed-upon documentation. Oversee the production of business processes and planned deliverables. Encourage and enhance the skills and capabilities of team members to ensure the successful delivery of assigned work within the Programme/Project team. Identify opportunities to reduce non-essential costs within the programme/project, while continuously seeking ways to improve efficiency and add value to the service. If you enjoy working in a fast-paced environment and relish being part of a close-knit team, supporting colleagues to deliver better outcomes for the residents of West Sussex. we want to hear from you! Required Qualifications and Skills Post-graduate qualification in a relevant field or equivalent substantial experience demonstrating equivalent knowledge in a related setting. Experienced project manager with the ability to assess project progress, oversee process redesigns, and implement service changes. Skilled in conducting research and data analysis, both internally and externally, with the ability to present findings clearly and effectively. Experience in business process design, testing, as well as verification and validation techniques. Proven ability to understand business requirements and, through a structured process, model, validate, and translate them into comprehensive business requirement specifications. For more information on the Key Skills as well as the Qualifications and/or experience required, please download the job description and person specification. Rewards and Benefits We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. You will benefit from 30 days annual leave (pro rata for part time) plus the opportunity to buy additional leave and an excellent local government pension scheme A range of discounts give our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform. For more information about the wide variety of benefits you can take advantage of please visit our Rewards and Benefits page. Further Information The reference number for this role is 278 Click apply, upload your CV and complete the application form. Please explain how you meet the key skills outlined in the job description and person specification. as these will be used as the shortlisting criteria, and highlight the experience you can bring to the role. Please ensure all that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, satisfactory references, and a health check. Any candidates wishing to apply for this position, who would require sponsorship can determine the likelihood of obtaining a Certificate of Sponsorship (CoS) for the post by assessing their circumstances against criteria specified on the gov.uk website . Equity, inclusion, accessibility and diversity is very important to West Sussex County Council. We welcome and encourage applications from people of all cultures, ethnicities, identities, backgrounds and lived experiences, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
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Assistant Care Manager - Worthing General Hospital
West Sussex County Council - Worthing, West Sussex
£30,515 to £33,119 a year
On-sitePermanentFull time
About us West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do. This is a great opportunity to join us as an Assistant Care Manager in friendly Worthing Hospital Social Work Team that prides itself on their supportive culture. Stacey, an Assistant Care Manager in the team, says "I enjoy working as an ACM as it is an opportunity to work within the social care sector - helping people with varying needs, supporting them to meet their outcomes and striving to make a difference. I really enjoy working in the team because of the wealth of experience my colleagues hold and the supportive nature of every member of staff" Our hospital social work teams thrive in a high pace, high pressure environment where they can make a real and positive impact on people's lives. They have a varied and challenging workload; every day is different and offers an opportunity to learn something new. Within the hospital, our social workers support the integrated discharge teams by sharing their professional expertise. Together, they work with some of the most complex patients and their families to enable a safe and rapid discharge from the ward. They also work with the emergency departments to avoid unnecessary admissions to hospital. Within West Sussex, we have implemented a successful 'discharge to assess model'. Much of our hospital social workers' time is now spent carrying out assessments for people recently discharged from hospital. They support them and their families to make decisions about their longer term outcomes, with a strong emphasis on supporting people to return and remain at home, being as independent as possible. About the job Salary: £30,515 to £33,119 per annum Working pattern: 37 hours per week Contract type: Permanent Locations: Worthing General Hospital Are you passionate about making a difference? Our Assistant Care Managers have a really supportive working environment and inductions are well planned with help from across the team. There are 25 members in the Worthing Hospital Social Work Team so whether it's in person, on the phone or even in the chat group there is always someone on hand to help. You will be working across the Acute ward, A&E, Community Hospitals, and assessing people in their own homes; providing advice and guidance to those people who access or need the service.. As well as assessing you will be completing plans, implementing and monitoring care packages, although there is a focus on short term support you will also be carrying out reviews for long term support. To be successful in this role you will need to use your initiative and demonstrate personal resilience as you could have exposure to challenging behaviours from people who access or need the service. An important part of the role is accurate records of all of the amazing work you have undertaken, and produce reports and correspondence for a variety of audiences including meetings, conferences, court, panels and other agencies. You will receive regular, supportive and reflective supervision from senior social work colleagues, but you will also need to use your own initiative where appropriate. There would be some requirement to work flexibly, out of office hours to assist customers, carers and families and you will be required to travel throughout the county including locations that are not always easily accessible by public transport. If you're committed to empowering individuals and delivering person-centred care, we'd love to hear from you. Knowledge, experience and skills: The following criteria needs to be covered, with examples where possible, within your application form: These will be used as the shortlisting criteria so please cover in your application with examples. Key Skills: Ability to analyse and interpret information and prioritise needs in order to make recommendations/decisions which will have a positive outcome. Ability to work independently and as part of a team, working under pressure and to tight deadlines. Ability to work in a multi-agency environment to deliver a service to those people who access or need the service. Ability to communicate complicated or sensitive information to a range of audiences to achieve positive outcomes; to be able to communicate clearly with customers reflecting the service objectives and standards. Sound and accurate IT and keyboard skills. Ability to recognise the limits of own accountability and responsibility, and to seek appropriate support, advice and supervision. Qualifications and/or experience: GCSE English and Maths or equivalent qualification or experience operating at this level of literacy and numeracy. NVQ Level 3 in Care. Desirable Experience of providing support/working with people in a Social Care environment. Experience of forming effective working relationships within a multi-agency setting. An awareness of the policies, practices and procedures relevant to Social Work. Experience of the assessment and review process of care packages. Experience of applying relevant legislation, policies and procedures to individual pieces of work. Please click here to read the full job description. Benefits: For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further information: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Residential Childcare Worker - Orchard House
West Sussex County Council - Haywards Heath, West Sussex
£29,542 to £31,015 a year
PermanentPart time
About Us Orchard House is an 'Outstanding' OFSTED rated children's residential home that provides a range of services to children who have severe and complex learning disabilities from ages 5 to 18, and their families. We provide personalised support to suit each child's needs, offering everything from clubs and day care to short breaks and full-time residential care. Nestled in a picturesque area, our newly modernised home features an expansive garden filled with diverse resources and activities from tailored lounges, quiet spaces to a dedicated train hut! Our dedicated team create enriching experiences that help children grow, feel safe, and most importantly have fun while reaching their full potential. Our Residential Childcare Worker at Orchard House says "It is as rewarding as I thought it would be….I have never worked with a team who have made me feel part of them so quickly, or so well supported and appreciated as our team have at Orchard House." About The Role Salary: FTE £29,542 - £31,015 per annum (inclusive of weekend working allowance) plus excellent pension, additional enhanced pay and annual leave Working Pattern: Part Time (30 or 24 hours per week) Contract: Permanent Location: Cuckfield, Haywards Heath Shifts and Rotas: for day work, you will be required to work on a shift rota between 07:00 - 22:00, including every other weekend and approximately two sleep-in duties per month currently with enhanced pay. This can be discussed with candidates in more detail at interview. A Residential Childcare Worker's routine at Orchard House is varied, and while sometimes challenging, it is always rewarding. Supporting children day to day can involve helping with morning routines, building their independence skills, guiding them in activities and joining them on trips. You will spend time building strong relationships with the children, creating a safe and nurturing environment, as well as working closely with families and other professionals to meet a child's individual needs. We're looking for people who are compassionate, patient, and resilient. If you can bring your creativity while ensuring children feel valued, respected, and supported in reaching their full potential, we encourage you to apply today! Please note applications will be reviewed on an ongoing basis, so we encourage you to apply at your earliest convenience. Experience and Skills Some of the key skills and experience required for the role are: Level 3 Diploma in Residential Childcare or equivalent. If you do not have this, the service will support you to complete this qualification; you must achieve this within two years of appointment as it is a statutory requirement of this post. Sound communication and interpersonal skills to a range of children and families. Ability to promote and encourage a multi-agency approach to support the child. Ability to use initiative to resolve problems within given parameters. Ability to work under pressure and prioritise work. Ability to work as part of a team around a child. Good standard of literacy e.g. ability to write reports around individuals and significant incidents. Experience of working with children with disabilities, complex high-risk adolescents or related experience e.g. adults with disabilities - Desirable For a full list of key skills, experience and qualification requirements please refer to the job description linked here. Rewards and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where you can achieve your full potential and are rewarded for the work you do. In addition to working within a great team and a brilliant opportunity you will receive: an excellent local government pension scheme generous holiday entitlement of 244.2 to 266.4 hours ability to apply for a Blue Light Card access to a wide selection of retail discounts and savings such as groceries, shopping, travel and more through our West Sussex Choices benefits platform. a range of commuting and business travel discount and initiatives maternity, paternity, dependency and adoption leave health and wellbeing benefits including access to our Employee Assistance Programme financial wellbeing support including access to educational tools and webinars, loans or debt consolidation options and savings scheme training and development opportunities, including coaching and mentoring For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information The reference number for this role is 127. To apply, upload your CV and complete our short application form, explaining the skills and experience you can bring to the role, ensuring that any gaps in employment are covered in your CV. Feel free to view our guide here: How to create the best CV, Application Form or Cover Letter We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and an occupational health check. A full employment history will be requested and covered for this role. For Children's Residential roles requiring completion of a Level 3 Diploma, applicants who do not already hold the qualification must have sufficient existing right to work in the UK to enable completion of the qualification period. The organisation is currently unable to provide sponsorship for these roles. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Residential Childcare Worker - High Trees
West Sussex County Council - Crawley, West Sussex
£30,103 to £31,492 a year
PermanentFull time
About Us High Trees is an Ofsted-rated 'Outstanding' home, offering care in a 3 to 4 bed setting and welcoming children aged 7 to 18 at the time of referral. Our home is small and inviting, and we look after the individual needs of children with severe and complex learning disabilities and their families. Our dedicated and skilled staff team are keen to ensure that children who stay with us, whether full time or for short breaks, feel at home and feel safe, have many opportunities for both fun and learning and reach their full potential in a range of creative ways. We are ideally located in a lovely area, with a large, open garden with a patio area and are very much a part of the community. Watch our video here about working in Residential Childcare from our High Tree's Registered Manager! About The Role Salary: £30,103 - £31,492 per annum (includes weekend working allowance and Crawley Weighting Allowance) plus excellent pension, annual leave and additional benefits Working Pattern: Full time 37 hours per week Contract: Permanent Location: Crawley Shifts and Rotas: for day work, you will be required to work on a shift rota between 07:00 - 22:00, including every other weekend and approximately one sleep-in duty per week currently with enhanced pay. This can be discussed with candidates in more detail at interview. As a Residential Childcare Worker at High Trees, you will provide a nurturing, positive and safe environment for our children and young people to support their individual needs. Each day you will support a child's individual plan such as their morning routine, school attendance, developing independence skills and facilitating mealtimes along with family time. While this role can be challenging at times, it is deeply rewarding as it lets you experience the joy of young people celebrating their achievements. If you are passionate about supporting children with severe and complex learning difficulties to reach their full potential, we'd love to hear from you - apply below! Please note applications will be reviewed on an ongoing basis, so we encourage you to apply at your earliest convenience. Experience and Skills Some of the key skills and experience required for the role are: Level 3 Diploma in Residential Childcare or equivalent. If you do not have this, the service will support you to complete this qualification; you must achieve this within two years of appointment as it is a statutory requirement of this post. Sound communication and interpersonal skills to a range of children and families. Ability to promote and encourage a multi-agency approach to support the child. Ability to use initiative to resolve problems within given parameters. Ability to work under pressure and prioritise work. Ability to work as part of a team around a child. Good standard of English and literacy e.g. ability to write reports around individuals and significant incidents. For full list of key skills, experience and qualifications please review our job description here and refer to these in your application. Rewards and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where you can achieve your full potential and are rewarded for the work you do. In addition to working within a great team and a brilliant opportunity you will receive: an excellent local government pension scheme generous holiday entitlement access to a wide selection of retail discounts and savings such as groceries, shopping, travel and more through our West Sussex Choices benefits platform. a range of commuting and business travel discount and initiatives maternity, paternity, dependency and adoption leave health and wellbeing benefits including access to our Employee Assistance Programme financial wellbeing support including access to educational tools and webinars, loans or debt consolidation options and savings scheme training and development opportunities, including coaching and mentoring For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information The reference number for this role is 130. To apply, upload your CV and complete our short application form, explaining the skills and experience you can bring to the role, ensuring that any gaps in employment are covered in your CV. Please view our guide here: How to create the Best CV, Application Form or Cover Letter We are committed to safeguarding and promoting the welfare of children and young people. This post is subject to an enhanced DBS check, 5 years referencing and an occupational health check. A full employment history will be requested and covered for this role. For Children's Residential roles requiring completion of a Level 3 Diploma, applicants who do not already hold the qualification must have sufficient existing right to work in the UK to enable completion of the qualification period. The organisation is currently unable to provide sponsorship for these roles. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Residential Childcare Worker - Bright Star
West Sussex County Council - Worthing, West Sussex
£29,542 to £31,015 a year
PermanentFull time
About Us Bright Star is an OFSTED rated Good Children's home that provides full time care and short breaks for Children 7-18 years old who have a wide range of needs including physical disabilities, autism and/or challenging behaviour. Bright Star has been recently refurbished and has excellent facilities and play equipment. We provide support with personal care and daily living skills and promoting a relaxed homely environment full of fun outings and activities where the children can feel safe and be successful in achieving their goals! About the Role Salary: £29,542 - £31,015 per annum (includes weekend working allowance) plus sleep-in enhanced pay, excellent pension, annual leave and additional benefits. Working Pattern: Full time, 37 hours per week Contract: Permanent Location: Worthing Shifts and Rotas: for day work, you will be required to work on a shift rota between 07:00 - 22:00, including every other weekend and approximately two sleep-in duties per month currently with enhanced pay. This can be discussed with candidates in more detail at interview. A Residential Childcare Worker's routine at Bright Star can involve helping with morning routines, personal care, building children's daily living skills, guiding them in activities and joining them on trips. You will also spend time building strong relationships with the children as well as working closely with families and professionals to meet a child's individual needs. We are looking for empathetic, resilient and caring individuals to join our supportive team to provide an exceptional level of support to the children in our care. Ideally you will have experience working in a similar setting or working with those with physical disabilities, autism and/or challenging behaviour. If you are passionate about children feeling valued and respected in reaching their full potential, we encourage you to apply today! Please note we are reviewing applications on an ongoing basis, so please apply at your earliest convenience. Experience and Skills Level 3 Diploma in Residential Childcare or equivalent. If you do not have this, the service will support you to complete this qualification; you must achieve this within two years of appointment as it is a statutory requirement of this post. Sound communication and interpersonal skills to a range of children and families. Ability to promote and encourage a multi-agency approach to support the child. Ability to use initiative to resolve problems within given parameters. Ability to work under pressure and prioritise work. Ability to work as part of a team around a child. Good standard of literacy e.g. ability to write reports around individuals and significant incidents. Experience working with those with physical disabilities, autism and/or challenging behaviour - Desirable For the full list of experience, qualification and key skills required please review the job description linked here and reference these in your application. Rewards and Benefits As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where you can achieve your full potential and are rewarded for the work you do. In addition to working within a great team and a fantastic opportunity you will receive: an excellent local government pension scheme generous holiday entitlement of 244.2 to 266.4 hours access to a wide selection of retail discounts and savings such as groceries, shopping, travel and more through our West Sussex Choices benefits platform. a range of commuting and business travel discount and initiatives maternity, paternity, dependency and adoption leave health and wellbeing benefits including access to our Employee Assistance Programme financial wellbeing support including access to educational tools and webinars, loans or debt consolidation options and savings scheme training and development opportunities, including coaching and mentoring For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further Information The reference number for this role is 129 For more information about career opportunities in our Residential Children's Homes please click here! To apply, upload your CV and complete our short application form, explaining the skills and experience you can bring to the role, ensuring that any gaps in employment are covered in your CV. Feel free to view our guide here: How to create the best CV, Application Form or Cover Letter We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and an occupational health check. A full employment history will be requested and covered for this role. For Children's Residential roles requiring completion of a Level 3 Diploma, applicants who do not already hold the qualification must have sufficient existing right to work in the UK to enable completion of the qualification period. The organisation is currently unable to provide sponsorship for these roles. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Catering Assistant
West Sussex County Council - Burgess Hill, West Sussex
£13,419 to £13,419 a year
On-sitePermanentPart time
About the Role: Salary: £13,419 per annum (pro rata calculated from part-time hours and term time only) Contract Type: Permanent, Term Time Only (39 weeks which includes 5 cleaning days) Working Pattern: Part time, 22.5 hours per week (Monday to Friday 9:30am - 2pm) Location: Birchwood Grove Road, Burgess Hill, RH15 0DP We're looking for a Catering Assistant to join us at Woodlands Meed College, supporting pupils by preparing healthy, nutritious food and encouraging valuable life skills along the way. Your role as a Catering Assistant goes beyond just preparing homemade meals. You will also create a welcoming atmosphere and provide exceptional service, using your friendly and approachable nature to make sure students feel valued and cared for at mealtimes. There will be some key responsibilities likely to feature in this role, including: Support the day-to-day operation of the kitchen including preparation, cooking, and cleaning to the required standards, ensuring hygiene and safety measure are maintained. Thriving in busy environment and support colleagues to maintain high professional standards. This is an active role, which includes regularly lifting, moving, and handling large equipment. Follow written documentation for Health & Safety and Food Safety legislation and business requirements. With a term time only contract that allows a work/life balance, great pension plus a range of discounts giving our staff access to hundreds of offers. There's never been a better time to join! Required Qualifications and Skills: Experience in, catering with good customer service, including strong written and verbal communication. Good at communicating and can connect well with children and staff. Level 2 Food Safety Certificate, or an understanding of Food Safety. Basic literacy and numeracy skills. Experience with Health & Safety procedures in a commercial setting. An understanding for the differing needs of young people with special educational needs. A genuine passion for promoting healthy and balanced eating. No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached and reference these in your application form. What To Expect from Working with Us: A Term Time Only (TTO) contract where you will work during periods in which schools are open plus an additional 5 days for cleaning. Excellent work-life balance with evenings, weekends, and bank holidays off. Supportive and welcoming team environment. An excellent local government pension scheme Maternity, paternity, dependency and adoption leave A range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform Training and development opportunities, including coaching and mentoring Health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans. For a full list this can be found at our Rewards and Benefits page. Further Information The reference number for this role is 254. For an informal conversation or for further information regarding the role, please contact Helen Turner at For an informal conversation regarding the application process, please contact Rachael Doolan (Recruitment Specialist) at Does this sound like the opportunity for you? Click apply below, upload your CV, and complete the application form, explaining how you meet the key skills in the attached job description. Please ensure all that any gaps in employment are covered in your CV. Feel free to click on this link to access WSCC slides on: 'How to Create the Best CV and Application Form' Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again. Struggling to apply? Book onto a Digital Support Session in a library near you to get help navigating our application form. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to right to work within the UK, enhanced Disclosure and Barring Service (DBS) check, satisfactory references, and health check. Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success. We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.
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Care & Support Broker
West Sussex County Council - Littlehampton, West Sussex
£30,515 to £33,119 a year
PermanentFull time
About us West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, achieve a healthy work-life balance and are rewarded for the work they do. To find out more visit our Combined Placement and Sourcing Teams career's pages: To find out more visit our Combined Placement and Sourcing Teams career's pages: Careers in Adults' Services Combined Placement and Sourcing Team - West Sussex County Council About the job Salary: £30,515 to £33,119 per annum Working Pattern: Full time, 37 hours per week Contract Type: Permanent Location: Office base in Littlehampton, with travel required We have an exciting opportunity for someone to join our dedicated Care and Support Brokerage Team (CPST), helping customers access the right care and support services at the right time. We are looking for someone with strong communication skills who can work effectively with a range of services, teams, and customers. You will play a key role in navigating changing demands and ensuring the best support is provided. As part of CPST, you will work across both health and social care. You will be responsible for planning and sourcing support for people being discharged from hospital, as well as for those with assessed social care needs. This is an office-based role, with occasional travel, and standard working hours between 9am and 5pm, Monday to Friday. You may come from a health or social care background, or you may bring transferable skills such as negotiation and coordination experience from other sectors. Strong administrative skills-particularly the confident use of Microsoft Excel-are essential. To be successful in this role, you will need to: Communicate effectively with a wide range of people. Work in partnership with services and organisations across the health and social care system. Have a passion for helping people and delivering high‑quality support. Be well‑organised and able to manage multiple caseloads under pressure. Influence and negotiate with key stakeholders to source timely, cost‑effective support services. Understand the duties and requirements of health and social care services and apply these in line with CPST operating procedures. Demonstrate strong administrative and IT skills, with regular use of Excel. Negotiate competitive rates with providers to ensure best value for money Experience, qualifications and skills Key Skills (please cover within your application with examples as these are the short listing criteria): 1. Able to support the planning and arranging of customer focused and strengths-based services for people with care and support needs 2. Able to accurately relay information to service providers and health and social care colleagues to enable appropriate services to be sourced quickly 3. Able to organise / prioritise work, work independently, and work under pressure and to tight deadlines 4. Able to interpret intelligence received to determine risks and communicate safeguarding and service quality issues through the relevant channels 5. Excellent written, verbal, influencing and negotiation skills 6. Sound and accurate IT and keyboard skills Qualifications and/or experience (please cover within your application with examples as these are the short listing criteria): * NVQ level 3 in a relevant subject, or equivalent qualification or experience * GCSE English and Maths, or equivalent qualification or experience operating at this level of literacy and numeracy * Good up-to-date working knowledge of legislations and organisational policies relevant to the specialist area of the post e.g. Care Act (2014), Hospital Discharge Guidance 2020, Mental Health Act (1983) etc * Experience of monitoring data and information including financial material and using a range of IT and data systems * Good understanding of office systems and practices related to carrying out a health or social care role * Experience of influencing and negotiating with individuals, stakeholders and service providers- Desirable Please click here to read the full job description. Benefits For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. Further information We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Assistant Care Manager
West Sussex County Council - Shoreham-By-Sea, West Sussex
£17,731 to £19,244 a year
PermanentPart time
About us West Sussex County Council is a diverse organisation that provides services to more than 850,000 residents every day. As an employer we recognise that it is our employees that are central to everything we do. We aim to create a supportive and dynamic working environment where employees can achieve their full potential, a healthy work-life balance and are rewarded for the work they do. Our Sensory Services team have a unique focus, supporting adults born with sensory impairments, or acquired at any age. Many of the people the team work with also have lifelong physical disabilities, learning disabilities, autism, and brain injuries acquired at an early age. We also work with adults with sensory impairments acquired at any age (people who are Deaf, Deafblind, or who are visually impaired). The team offers a dedicated, strengths-based approach to disability that we know makes a positive difference. Whether we are engaging with people seeking advice, providing equipment or skills training, or starting a journey with people that may lead to a personal budget to meet complex needs, we are always looking to deliver the best outcomes. We believe the best staff get the best outcomes. This is a rare opportunity for you to join our wonderful Sensory Services Team as an Assistant Care Manager. This team rarely need to recruit as once people join the team they don't want to leave. About the job Salary: £17,731 to £19,244 per annum Working pattern: 21.5 hours per week Contract type: Permanent Locations: Office base location Horsham. Hybrid working opportunities will be discusses at interview, with an expectation of 2 days per week in the office. Are you passionate about making a difference? Our Assistant Care Managers are an integral part of the countywide team also made up of Vision Rehabilitation Specialists, Senior Practitioner Vision Rehabilitation Specialists, and Social Workers for deaf and hard and hearing and visually impaired people. Our Assistant care Managers need to be resilient, adaptable, organised and able to work in a fast-paced environment. You will be expected to learn new and adaptive ways of communicating with people with sensory impairments, and promote sensory needs within the Council and with our partners. In this role, you will: Use your skills and knowledge to develop and implement tailored support plans that improve wellbeing and deliver positive outcomes. Provide advice, information, the provision of assistive equipment or independent living skills. Visit people in their own homes and undertake high-quality risk assessments and reviews, including Mental Capacity Act assessments. Respond to safeguarding enquiries and work collaboratively as part of a dedicated team. Ensure compliance with organisational policies and legislative requirements. Participate in an out of hours duty system As part of the role is visiting people in their own homes you will be required to travel independently throughout the County including to locations that are not always easily accessible by public transport. If you're committed to empowering individuals and delivering person-centred care, we'd love to hear from you. Knowledge, experience and skills: The following criteria needs to be covered, with examples where possible, within your application form: Key Skills: 1. Ability to understand the impact of disability, and in particular sensory impairment on a person's wellbeing. 2. Ability to complete a strengths-based assessment (as directed by the Care Act 2014). 3. Ability to develop a person-centred care and support plan with clearly defined outcomes. 4. Excellent communication and interpersonal skills, including the ability to use a variety of information technologies. 5. Ability to prioritise and organise work, meet deadlines and agreed performance expectations. Qualifications: * A minimum of 3 GCSEs including English and Maths or equivalent qualification, e.g. NVQ. * NVQ Level 3 in Care - Desirable * Experience of providing support/working with people with disabilities / sensory impairments. * Experience of forming effective working relationships within a multi-agency setting. * Experience of providing advice and guidance to others. * Experience of applying statutory interventions that prevent, reduce or delay the need for ongoing support. * Experience of applying relevant legislation, policies and procedures to individual pieces of work. Please click here to read the full Job description. Benefits: For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check. West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged. For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme (if you meet all the essential criteria), this can be found on our application help page. Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!
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Senior Design Manager
J Murphy & Sons - Cardiff
£56000-95000 per annum
PermanentFull time
Murphy is recruiting for a Senior Design Manager to work with the Energy Team on the National Grid, ETP Framework in Cariff and South Wales. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. Murphy is recruiting for a Senior Design Manager to work with the Energy Team on the National Grid, ETP Framework in Cariff and South Wales. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come. We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Senior Design Manager: - Lead the engineering design delivery of existing major National Grid 400kV and 132kV Substation new build project - Lead Design Management requirements at tender and/or Early Contractor Engagement stage and allocate resources as appropriate during tender, FEED, and detailed design stages. - Integrate multiple engineering disciplines including HV Plant, Protection and Control, HV Cables, Overhead Lines and Civils from a combination of internal and external designers and OEMs. - Where applicable undertake the role of Principal Design Representative on project(s) ensuring design information is being suitable managed to the various roles and compliant with the requirements of CDM 2015 Regulations - Involvement in the development of Business Unit and Group Design Management continual process improvement activities - Review design pack submissions as required for technical compliance, quality and completeness. - Develop and assist the project Planners with maintaining the design and engineering aspect of programmes. - Monitor and expedite key engineering programme issues including the procurement of services and equipment to the Business Unit Procurement function. - Review and liaise with internal Temporary Works Coordinators and Designers to ensure appropriate consideration of constructability and required permanent works. - Manage compliance with Standards and Client requirements and assist in monitoring to ensure working to standard requirements. - Ensure an understanding of, and an influence on the contracts Design Consultants are working under including their fees, schedule of services, programme, and liabilities and warranties. - Review and comment the payment applications from consultants and pass to the contract surveyor for processing and payment. Still interested, does this sound like you? - Experience managing multi-disciplinary design packages on Power, Transmission / Distribution or Major Civils Project. - Experience carrying out the role of Principal Designer Representative under CDM 2015 - Experience of delivery of substation projects for UK Transmission Service Operators (SSEN, National Grid, Scottish Power Energy Networks, NIE Networks) is desirable. - Membership of a UK Engineering institute What’s in it for you? - 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service - Discretionary annual bonus and annual salary review - Above market rate contributory pension scheme - Life assurance, health screening and enhanced sick pay - Enhanced maternity and paternity pay and a maternity returners bonus - Extra weeks holiday for all employees getting married and a wedding bonus - Subsidised canteen facilities in core locations - Dedicated and continued investment in your professional development - Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy If you are unable to apply via the usual process, please call Natacha Rainford to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
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Design Manager
J Murphy & Sons - Kentish Town
£48000-80000 per annum
PermanentFull time
Murphy is recruiting for a Design Manager to work with Energy Team on the National Grid, ETP Framework, based in Kentish Town to support substation builds in London and the South. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come.We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. Murphy is recruiting for a Design Manager to work with Energy Team on the National Grid, ETP Framework, based in Kentish Town to support substation builds in London and the South. Our business is well-known for its extensive in-house expertise, experience, and continuous drive to innovate within the industry to create added value for all our customers. Throughout our history we have strived to challenge the norm and incorporate a wide range of new technologies and capabilities to ensure we meet the ever-changing markets and demands. Today we support groundbreaking transmission and distribution projects in four countries - ensuring their energy security for decades to come.We offer a wide range of services including design, construction and commissioning. We deliver Engineering, Procurement & Construction (EPC) projects serving both regulated and private customers along with technical and engineering solutions within the conventional power and energy transition markets. Our continual drive to innovate, while encouraging sustainability, ensures we remain at the forefront of the industry, and is demonstrated in our long-standing relationships with major energy providers in multiple countries. A day in the life of a Murphy Design Manager: - Lead the engineering design delivery of existing major Transmission HV 132/275/400kV Substation new build and extension projects. - Lead Design Management requirements at tender and/or Early Contractor Engagement stage and allocate resources as appropriate during tender, FEED, and detailed design stages. - Integrate multiple engineering disciplines including HV Plant, Protection and Control and Civils from a mix of internal and external designers and OEMs. - Undertake the role of Principal Design Representative on project(s) ensuring design information is being suitable managed to the various roles and compliant with the requirements of CDM 2015 Regulations - Involvement in the development of Business Unit and Group Design Management continual process improvement activities - Review design pack submissions as required for technical compliance, quality and completeness. - Monitor and expedite key engineering programme issues including the procurement of services and equipment to the Business Unit Procurement function. - Review and liaise with internal Temporary Works Coordinators and Designers to ensure appropriate consideration of constructability and required permanent works. - Manage compliance with Standards and Client requirements and assist in monitoring to ensure working to standard requirements. - Ensure an understanding of, and an influence on the contracts Design Consultants are working under including their fees, schedule of services, programme, and liabilities and warranties. - Review and comment the payment applications from consultants and pass to the contract surveyor for processing and payment. Still interested, does this sound like you? - Experience managing multi-disciplinary design packages. - Experience carrying out the role of Principal Designer Representative under CDM 2015 - Experience of delivery of substation projects for UK Transmission Service Operators (SSEN, National Grid, Scottish Power Energy Networks, NIE Networks) is desirable. - Membership of a UK Engineering institute What’s in it for you? - 27 days holiday, plus bank holidays with the option to buy an additional 2 days holiday each year, holidays increase with length of service - Discretionary annual bonus and annual salary review - Above market rate contributory pension scheme - Life assurance, health screening and enhanced sick pay - Enhanced maternity and paternity pay and a maternity returners bonus - Extra weeks holiday for all employees getting married and a wedding bonus - Subsidised canteen facilities in core locations - Dedicated and continued investment in your professional development - Other Murphy benefits include retail discounts and cashback, discounted gym memberships, cycle to work scheme etc About Murphy Murphy is formally recognised as a sector leading employer, Platinum Investors In People accredited along with reported operating profit up 57% on prior year. At Murphy, we are incredibly proud of our diverse workforce. Not only do our people represent over 60 different nationalities, but they also represent a wide range of backgrounds, ethnicities and ages. With a forward order book of £5.4bn and £23m Invested in environmentally friendly plant in 2024 there really is #MoretoMurphy If you are unable to apply via the usual process, please call Natacha Rainford on 07876009588 to discuss in more detail. Due to the requirements of the role, in addition to our standard identity and right to work checks, successful candidates will be asked to undertake a basic Disclosure and Barring Service check. Murphy is unable to employ anyone who does not have the legal right to live and work in the UK
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