Reception / Administrator
Bupa - Guildford, England
PermanentFull time
Job Description: Receptionist / Administrator Bupa Health Centre, Guildford, GU1 4HD Permanent Full Time - 40 hours per week Monday to Friday (plus potential occasional Saturdays) Flexible rolling shifts (to be confirmed) - 7am to 3.30pm or 9am to 5.30pm £27,900 per annum plus fantastic benefits We make health happen At Bupa, our purpose is simple, helping people live longer, healthier, happier lives and making a better world. As a Receptionist / Administrator within our Health Clinics team, you'll play a vital role in creating a positive experience for every customer who visits our centre. You'll be the welcoming face of Bupa, ensuring reception and administrative activities run smoothly while supporting our clinical teams to deliver an exceptional healthcare service. This is a varied and rewarding role where you'll manage customer enquiries, coordinate appointments, maintain accurate records, and support the end-to-end customer journey. You'll be part of a collaborative team dedicated to providing outstanding service and making health happen for our customers every day. You'll help us make health happen by: Greeting and welcoming customers, ensuring a professional and friendly experience from arrival through to departure. Managing incoming telephone calls, emails and customer enquiries efficiently and professionally. Supporting the administration of appointments, bookings, amendments and cancellations across clinic systems. Preparing customer documentation and ensuring records are accurate and up to date. Processing customer payments, invoices, credit notes and other financial administration tasks. Managing customer reports, results, correspondence and associated follow-up activities within agreed timescales. Maintaining clean, safe and welcoming reception and waiting areas. Working closely with clinical colleagues to support the customer journey and ensure excellent service delivery. Supporting quality standards, compliance requirements, audits and health and safety procedures across the centre. Key Skills / Qualifications needed for this role: Previous experience in a customer service, reception or administrative role. Strong communication and interpersonal skills with the ability to build rapport with customers and colleagues. Excellent organisational skills and the ability to prioritise tasks effectively in a busy environment. Good IT skills, including experience using Microsoft Office applications. High levels of accuracy and attention to detail. Ability to work both independently and as part of a team. GCSE level education or equivalent. Knowledge of medical terminology would be advantageous but is not essential. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. Joining Bupa in this role, you'll receive: 25 days holiday, increasing through length of service, with the option to buy and sell leave. Bupa health insurance as a benefit in kind. Enhanced pension plan and life insurance. Access to a range of health and wellbeing initiatives and benefits. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose: helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to ”Be You at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview to every disabled applicant who meets the minimum criteria for the role. We'll make sure you're treated fairly and offer reasonable adjustments as part of our recruitment process to anyone who needs them. If you have any queries on the position, please feel free to reach out to ellis.logan@bupa.com for more information. Time Type: Full time Job Area: Administration Locations: Clinics - Guildford
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Group Head of Third Party Risk Management - Frameworks & Engagement
Bupa - London, England
PermanentFull time
Job Description: Group Head of Third Party Risk Management - Frameworks & Engagement London - 2/3 days per week in the office Full time - 35 hours Competitive salary & fantastic benefits package The closing date for all applications is Monday 16th November, 2026 We make health happen! At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. Delivering on that purpose relies not only on our own people and capabilities, but on the strength, resilience and integrity of the organisations we choose to work with. As Head of Third Party Risk Management- Frameworks and Engagement (TPRM), you'll provide Group-wide leadership for our approach to third-party risk, setting the direction, frameworks and oversight that enable our businesses to manage third-party relationships confidently and consistently. We're looking for someone who genuinely knows TPRM, combining deep subject-matter expertise with the credibility and influence to work across a complex international organisation and help turn strong frameworks into effective practice. If you're looking for an opportunity to bring your TPRM expertise to an organisation where what you do genuinely matters, we'd love to hear from you. You'll have the opportunity to make an impact at Group level, helping to strengthen Bupa's resilience while ultimately supporting our purpose for the people and communities we serve. How you'll help us make health happen: Shape our Group-wide TPRM framework Lead the management, implementation and ongoing development of Bupa's TPRM frameworks, ensuring evolving regulatory requirements are reflected in our approach and documentation. Own the design of key controls and KRIs, providing meaningful reporting and insight to management committees. Oversee Market Unit adherence to Group frameworks, helping ensure a consistent and robust approach to third-party risk across Bupa. Set the strategy and direction for TPRM Define and lead the strategic direction for TPRM across Bupa, translating Group expectations into an approach that works effectively across our different businesses. Work with our Market Units to support the implementation and continued development of their TPRM operating models and strategies. Provide effective oversight and governance Lead senior TPRM stakeholder committees and provide clear, insightful reporting and briefings to Board committees. Maintain oversight of TPRM capabilities across our Market Units, ensuring processes are robust and aligned with leading industry standards. Track actions and findings arising from reviews, ensuring they are appropriately documented and completed in a timely way. Build strong relationships and strengthen capability Build trusted relationships with Heads of TPRM and wider teams across Bupa, helping embed third-party risk requirements into business practices and supporting the continued maturity of our capabilities. Develop relationships with TPRM leaders across the industry and peer organisations, using external insight to understand maturity and ensure our approach remains appropriate and proportionate. Provide guidance to Market Units on the implementation of TPRM and support training and communications across the organisation. Turn data into meaningful insight Lead the development and implementation of TPRM management information and reporting, interpreting metrics and third-party risk data into meaningful insight for different senior audiences. Manage TPRM reporting in line with Bupa's risk appetite, working across multiple Market Units to bring together accurate and timely data. Lead data governance activity across the business to strengthen the quality and consistency of information provided to management. Develop our TPRM tooling capability, including management dashboards that provide clear visibility of third-party risks. Ensure processes, risks, recommendations and supporting documentation meet Bupa's policies and relevant regulatory requirements. Skills & experience needed for this role: We're looking for an experienced TPRM leader who can bring deep expertise alongside the judgement, curiosity and influence needed to operate effectively across a complex global organisation. You'll bring: Deep expertise in Third-Party Risk Management, developed within complex global organisations, ideally with federated operating models, alongside a strong understanding of Operational Risk, Operational Resilience and the wider role TPRM plays in protecting an organisation and its customers. Strong experience of developing and evolving TPRM frameworks, with the technical depth to understand what good looks like and a strong understanding of global regulatory requirements and how these translate into effective, proportionate risk management. Credible and engaging leadership, with the communication, stakeholder management and influencing skills to build trusted relationships, constructively challenge and create alignment with senior stakeholders across different businesses and functions. A genuinely global mindset, comfortable working across different cultures and geographies and able to adapt your approach to different markets, operating environments and levels of TPRM maturity. An analytical and forward-looking approach, with the curiosity to ask the right questions, interpret complex business requirements and data, and bring objective, creative and lateral thinking to challenges and decisions. Sound judgement, resilience and attention to detail, with the tenacity to work through complex issues, handle sensitive matters with appropriate discretion and maintain quality in a dynamic, fast-paced environment. An understanding of Bupa, our products and the markets in which we operate would be valuable Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. In this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual management bonus Car allowance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: grouprecruitmentandtalent@bupa.com Time Type: Full time Job Area: Locations: Angel Court, London
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Administrative Assistant
Bupa - London, England
PermanentFull time
Job Description: Administrative Assistant - Mindplace Location: Fulham Broadway, SW6 1AH £30,500 per annum plus excellent benefits Working Hours are between: 08:00 to 22:00 & rotational weekends 09:00 to 17:00. Shift patterns are organised in advance and usually over 5 day week, with 1 day in lieu when working a weekend day. Shift Pattern: To support our clients, our Mind Place centres opening hours are: Rotating rota: Shifts are scheduled in advance and take place between 8:00am and 10:00pm, Monday to Friday. Weekend coverage: Occasional weekend shifts ( 9:00am to 5:00pm) are required, with a day off in lieu provided during the week, maintaining a 5-day working week. We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well-presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Previous reception and administrative experience within a busy customer-facing environment. Experience managing appointments, handling enquiries and maintaining accurate records. Excellent communication skills, both written and verbal. Ability to deliver a professional, friendly and welcoming service to patients, customers and colleagues. Experience handling confidential and sensitive information in line with data protection requirements. Competent in using Microsoft Office applications and database, CRM or appointment booking systems. Well organised, reliable and proactive, with strong attention to detail. Knowledge of medical terminology, or the ability to quickly learn and understand medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to submit their application as soon as possible. Time Type: Full time Job Area: Administration Locations: Mindplace Fulham Broadway
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Assistant Chef
Bupa - Donnington, England
PermanentFull time
Job Description: Assistant Chef - 30 hours per week Location: The Donnington Care Home, Wantage Road, Donnington, Newbury RG14 3BE Contract: Permanent - Full Time Hours: 30 hours per week and alternate weekends Salary: £14.09 to £15.59 per hour depending on experience Welcome Bonus £1000* CQC rating: Good Carehome.co.uk rating: 9.7 / 10 This role requires you to have your own transport due to the home's location. However, subsidised taxi transport may be available to support travel to and from the home. We're looking for a talented and enthusiastic Assistant Chef to join our friendly team at Donnington Care Home. If you have a passion for fresh food, enjoy creating nutritious and delicious meals, and want to make a real difference to the lives of our residents, we'd love to hear from you. What You'll Be Doing As an Assistant Chef, you'll work closely alongside and report directly to the Chef Manager, supporting them in the day-to-day running of the kitchen and ensuring an exceptional dining experience for our residents. You'll play a key role in delivering high-quality food and service by: · Preparing and cooking high-quality, nutritious meals using fresh ingredients. · Creating varied menus that cater for individual dietary requirements, preferences and nutritional needs. · Supporting residents to feel at home through excellent food and dining experiences. · Helping to lead, train and motivate kitchen team members in food preparation, cooking and service standards. · Maintaining high standards of food safety, hygiene and cleanliness in line with HACCP, COSHH and company procedures. · Assisting with stock control, ordering and budget management. · Supporting special events and celebrations, including birthday parties, seasonal events and themed dining experiences. What We're Looking For You'll be someone who genuinely enjoys cooking and takes pride in producing nutritious, well-presented meals. You'll also have: · Previous experience working in a fresh food kitchen environment. · Relevant food hygiene qualifications/certificates. · A good understanding of food safety and hygiene standards. · Strong organisational and communication skills. · A positive and flexible approach, with a willingness to bring new ideas to the kitchen. · A passion for enhancing residents' wellbeing through great food and meaningful interactions. · Most importantly, you'll enjoy building relationships with residents and making every meal a memorable experience. Why Join Bupa? Our benefits are designed to support your health, wellbeing and financial security. As part of the team, you'll receive: · My Healthcare - 24/7 access to GP appointments, physiotherapy, mental health support and more. · Annual healthcare allowance worth approximately £350 to spend on selected Bupa healthcare products. · Stream - access up to 40% of your earned wages before payday. · Enhanced sick pay scheme for frontline colleagues. · Free meal on every shift. · Long service rewards including additional holiday and recognition awards. · Interest-free annual travel loan. · Bupa pension schemes. · Discounts at a wide range of gyms and fitness facilities. Access to Viva, our global wellbeing programme supporting physical, mental, financial, social and environmental wellbeing. The Donnington in Newbury focuses on round-the-clock support for a wide range of needs. Care provision includes nursing or residential care, convalescence and respite, as well as palliative care support and help for adults with Parkinson's. Residents can stay for a week, a month or longer- however long residents or loved ones need support. They'll get to relax and meet new friends, giving families complete peace of mind. The home has a dedicated respite room that can be booked up to six months in advance, staff are happy to accept last-minute requests too. With scenic countryside surroundings, this converted red-brick Victorian house offers comfortable social environments, light and airy lounges, en-suite bedrooms and on-site therapies. The chef works hard to achieve a menu that pleases each resident, with all food home-cooked and nutritionally balanced. Many activities and fulfilling pastimes are enjoyed within the house, including art classes and musical recitals, with summer fetes and other annual events adding further to home life. Be You at Bupa At Bupa, diversity is at the heart of who we are. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive workplace where everyone feels valued and supported. We are proud to be a Level 2 Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process. Apply today and help us make health happen. * Your welcome bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Donnington
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Head of Infection Prevention and Control
Bupa - London, England
PermanentFull time
Job Description: Head of Infection Prevention and Control Location: Cromwell Hospital, London Permanent | Full time (37.5 hours) Hybrid - 4 days onsite, 1-day WFH Competitive Salary We make health happen We're looking for an experienced and influential Head of Infection Prevention and Control to lead the development, delivery and continuous improvement of our Infection Prevention and Control (IPC) strategy across Cromwell Hospital and its Diagnostic and Outpatient Centres. As a key member of the Hospital's Senior Leadership Team, you'll provide visible, credible leadership and independent assurance, ensuring our systems, environments and ways of working meet regulatory requirements, national standards and recognised best practice. How you'll help us make health happen Lead the IPC strategy, annual programme and governance framework, ensuring alignment with organisational priorities and emerging risks. Chair the Infection Prevention and Control Committee, providing clear oversight of performance, compliance, risk and improvement. Provide expert advice, independent assurance and constructive challenge to executive, clinical and operational leaders. Ensure the organisation remains inspection-ready and compliant with relevant statutory and regulatory standards. Lead IPC incident and outbreak oversight, ensuring timely investigation, learning, escalation and organisational improvement. Design and deliver comprehensive IPC audit and surveillance programmes, using data and insight to identify trends, risks and improvement opportunities. Champion innovative, sustainable and technology-enabled solutions that reduce infection risk and improve patient and colleague experience. Key Skills / Qualifications UK-registered healthcare professional, for example NMC, HCPC, GMC or equivalent. Postgraduate qualification in Infection Prevention and Control, Public Health or a related field, or currently working towards one. Significant post-registration experience within an acute, complex hospital or secondary-care setting. Extensive IPC experience in a dedicated senior role, with senior leadership experience at Head of, Lead or equivalent level, such as NHS Band 8a or 8b. Proven experience leading organisational surveillance, assurance, governance, risk management, audit and Board-level reporting. Strong knowledge of national IPC guidance, healthcare-associated infection prevention and regulatory requirements. Ability to influence multidisciplinary teams, provide constructive challenge and lead sustainable organisational change. Excellent analytical, communication, coaching and presentation skills, with a visible and collaborative leadership style. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with the option to buy or sell. Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance. Annual performance-based bonus. Onsite gyms or local discounts where no onsite gym is available. Various other benefits and online discounts. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to ”Be you at Bupa.” We champion diversity and understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone who needs them. Time Type: Full time Job Area: Clinical Services Locations: Cromwell Hospital London
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Clinical Unit Manager
Bupa - London, England
PermanentFull time
Job Description: Clinical Unit Manager Bupa Wharfside Health Centre, 50 Bank Street, E14 5NT Permanent, Full time (37.5 hours) Mon-Fri with occasional Saturday work (1 or 2 Saturdays a month) Salary: Competitive We make health happen This is an exciting opportunity to lead nursing and clinical services in a purpose-built Specialist Diagnostics & Dental Centre. Featuring state-of-the-art facilities including MRI, CT, X-ray, and mammography, the centre delivers a wide range of outpatient, diagnostic and day case procedure services across multiple specialities. As Clinical Unit Manager, you'll play a pivotal role in establishing and embedding clinical services, creating pathways and processes that deliver outstanding patient care and experience. You'll be a visible leader, driving clinical excellence, governance, and innovation while supporting the seamless transition of patients across care pathways within Bupa's London network. How you'll help us make health happen Lead the design, implementation, and monitoring of care pathways and clinical service delivery models. Ensure safe staffing levels and skill mix, maintaining competence across nursing teams. Drive quality assurance programmes and manage clinical audits to improve patient care. Provide strong, visible leadership and act as a role model for inclusive culture and clinical excellence. Oversee operational delivery, resource utilisation, and financial management within budgetary expectations. Manage complaints, incidents, and embed learning to continuously improve care standards. Support recruitment, retention, and development of a highly engaged nursing team. Collaborate with consultants and multidisciplinary teams to optimise patient pathways and experience. Deputise for the Centre General Manager as required. Key Skills / Qualifications Essential: Registered Nurse (Adult) with live NMC registration. Bachelor's degree or equivalent professional education. Teaching/assessing qualification. Management qualification or working towards one. Significant experience in a senior nursing role within Outpatient/Diagnostic settings. Experience leading new service implementation and managing clinical audits. Strong knowledge of NMC Codes, governance, and resource management. Excellent leadership, communication, and financial awareness. Desirable: Diploma in Management Studies or equivalent. Safe sedation training. Experience in radiology nursing, theatres/anaesthetics, or research and development. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of professional registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Nursing & Theatres Locations: Canary Wharf
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Kitchen Assistant
Bupa - Wantage, England
PermanentFull time
Job Description: Kitchen Assistant Richmond Villages Letcombe Regis, South Street, Oxfordshire, OX12 9RG £12.90 per hour - Paid breaks plus excellent benefits Permanent. 40 hours Shift Rota:- Between 8am-8pm Rota and will include alternative weekends With no late nights, it offers an excellent work-life balance, allowing you to dedicate time to both your professional growth and personal life We make health happen At Bupa, we offer essential support when it matters most. Richmond Villages Wood Norton provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. As a Kitchen Assistant, your role is to assist our Chefs by maintaining the cleanliness, organization, and safety of all catering areas. The kitchen porter serves as the cornerstone of our village's culinary operations, ensuring the seamless functioning of the kitchen. You'll help us make health happen by: Preparing simple meals and ancillary items for service under the direction of the Chef Washing dishes by hand or loading the dishwasher, you'll store clean items neatly and safely to minimise breakages Sweeping and mopping kitchen floors to ensure they're free from grease or spillage at all times Washing work tables, walls, kitchen equipment and appliances, adhering to cleaning schedules Operating kitchen equipment and transferring this safely between storage and work areas Ensuring the kitchen is kept tidy and left secure, rubbish is removed, and all supplies are put away in the correct place Adhering to company Food Safety and Health and Safety policies at all times, maintaining all records outlined in the HACCP policy Key Skills / Qualifications needed for this role: You possess an understanding of Health and Safety, as well as knowledge of maintaining a clean, safe, and hygienic environment. Ideally possessing an up-to-date CIEH Level 2 Food Hygiene Certificate (or equivalent) and prior experience in a catering department or kitchen is beneficial. Ideally, you should have some experience working in a care environment and managing stock, coupled with the ability to prepare simple meals. Being organized and adaptable, you are capable of working effectively within a team and independently. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Richmond Letcombe Regis Village
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Pharmacist
Bupa - London, England
PermanentFull time
Job Description: Job Title: Pharmacist - Outpatients Department: Pharmacy Location: Cromwell Hospital, 164-178 Cromwell Road, London SW5 0TU Permanent / Contract: Permanent Annual salary range: £ Competitive (plus Comprehensive Benefits Package) Hours: Full-Time, 37.5 hours per week We make health happen The Cromwell Hospital, our flagship private hospital in West London, delivers world-class inpatient and outpatient care. With 180 beds, 6 theatres, advanced intensive care units, paediatrics, diagnostics, physiotherapy, and private GP services - it's a centre of excellence for complex care and innovation. Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe. How you'll help us make health happen: We are looking for an experienced Pharmacist with excellent organisational and communication skills to provide a first-class pharmacy service. The role will include providing a comprehensive, patient focused and responsive Outpatient Pharmacy service, delivering clear, evidence-based medicines information to healthcare professionals and patients, supporting informed decision-making and optimal therapeutic outcomes. ensuring patients receive their medication in a timely, professional and efficient manner and that patients receive all the necessary information about their medication. You will be skilled in communicating with all levels of clinical and healthcare staff in promoting the safe use of medicines; Abide by the General Pharmaceutical Council (GPhC) standards of conduct, ethics and performance as well as standards for registered pharmacies, observing and applying all professional, ethical and legal obligations Ensure that the Outpatient Clinical Pharmacy service is patient focused, responsive and appropriate and that the professional image of the department is always upheld. Work in the Outpatient pharmacy, undertaking responsibilities required of a Responsible Pharmacist including ensuring that medicines are dispensed in a legal, efficient and accurate way and that appropriate clinical and other checks have been carried out. Ensure patients are given appropriate counselling and information, regarding their medicines. Provide professional leadership in the pharmacy, ensuring all pharmacy practice, including their own, is within the boundaries described within the latest version of the Medicines, Ethics and Practice issued by the Royal Pharmaceutical Society and General Pharmaceutical Council. Ensuring individual patient needs are met and appropriate actions are taken to resolve issues as they arise. Key Skills / Qualifications needed for this role: Registered Pharmacist with the General Pharmaceutical Council (essential) Experience of leading teams and managing a pharmacy as an R.P Flexibility to work variable shifts between 08.30-20.00, weekends and evenings. Excellent team working and communication skills Clinical and hospital experience (desirable) Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Support with travel costs via a season ticket loan or cycle2work Various other benefits and online discounts Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony About The Cromwell Hospital The Cromwell Hospital is a major international private hospital in West London receive both UK and international patients. We are committed to providing the highest quality healthcare outpatient and inpatient service care. The hospital has 180 beds and 4 suites, theatres, medical and surgical wards, cardiac centre, CDU, level 2 and 3 full intensive care facilities, paediatrics, diagnostic services, physiotherapy, a dedicated day surgery unit, onsite pharmacy and a new cath lab. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Clinical Services Locations: Cromwell Hospital London
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Senior Theatre Practitioner Scrub – Orthopaedics/Spinal
Bupa - London, England
PermanentFull time
Job Description: Senior Theatre Practitioner Scrub - Orthopaedics/Spinal Bupa Cromwell Hospital - SW5 0TU (5 mins walk from Earls Court underground or 7 mins walk from Gloucester Road underground.) £46,195- £54,700 per annum plus fantastic benefits Monday to Sunday Full time 37.5 hours p/w Join us and receive a one-off Golden Hello of £3000, or £5000 towards Domestic Relocation Costs (if applicable). Here you'll be welcomed. We champion diversity and we understand the importance of our people representing the communities and customers we serve. You'll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose - helping people live longer, healthier, happier lives. Our main adult theatre is a busy and dynamic environment, setting the benchmark for clinical excellence. We have 6 operating suites catering for Cardiac, Orthopaedics, ENT and Ophthalmic, Plastics, General/Vascular, Urology and Gynaecology. We work with surgeons who are the best in their specialities carrying out simple to the more complex surgeries. What you'll do: To be responsible for providing skilled clinical and technical assistance as a member of the operating theatre team and to participate in the assessment of patient care needs and implement and maintain agreed standards of care. Assist in the positioning and preparation of a patient as directed by the surgical team and ensure that any specimens are correctly labelled and dispatched to the laboratory Help to control cross infection by observing departmental policy regarding dress, the maintenance of a clean working environment, decontamination and sterilisation procedures and asepsis. Participate in induction and orientation programmes for new staff to ensure a welcoming environment. Assist the team leaders in the Personal Development Plans of junior staff Prepare patients for clinical/ operative procedures, both in anaesthetics and surgery. Provide assistance in clinical/ operative procedures, both anaesthetics and surgery. Provide immediate post-operative care. Provide initial emergency care as required Take charge of the clinical area in the absence of an advanced practitioner ensuring patient, visitors and staff safety. Ensure all equipment is checked prior to use and any faults reported to the Theatre Co-ordinator Participate fully as a team member, including working in all areas of the theatre suite, sharing knowledge and information and supporting colleagues, to promote a cohesive team and the achievement of team objectives. What you'll bring: RN - 1ST level Registration Adult and/or Children- HCPC OR NMC registered Diploma or Degree in Health Care Studies ODP Level 3 NVQ ODA 752 Our Benefits: Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Scrub Nurse, you'll be eligible for: Payment of professional registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Enhanced pension and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions Annual performance-based bonus Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to our Digital GP platform on you mobile Emotional wellbeing support Access to family mental health line Financial wellbeing channels Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately If you require information regarding this role in an alternative format, please email: careers@bupa.com If you would like more information on the role, require an alternative format, or would like to discuss other opportunities suited to your skills and experience, please contact serina.kapoor@bupa.com Time Type: Full time Job Area: Nursing & Theatres Locations: Cromwell Hospital London
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Driver
Bupa - Northampton, England
PermanentFull time
Job Description: Richmond Village Northampton, Bridge Meadow Way, Northampton, NN4 5EB Salary: £12.90 per hour & Paid Breaks Contract: Permanent Hours: Full Time, 40 hours per week (50/50 job share considered) Shifts: 9:00am - 5:00pm We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. As a Driver, you'll organise and facilitate a daily transport schedule that meets the needs of residents within the village, providing scheduled and on-demand trips such as shopping trips, places of interest and medical appointments. You'll help us make health happen by: Collecting and delivering items of equipment to and from the village as required using company vehicles Carrying out scheduled checks on company vehicles, ensuring all documentation is in order and that vehicles are cleaned and have an adequate supply of fuel Reporting any vehicle defects and investigating and documenting the findings as required Completing journey logs after each use and monitoring Tax and MOT expiry dates, informing the Administrator near due dates Ensuring vehicles are locked and that alarms are activated when parking Key Skills / Qualifications needed for this role: As a Driver, it's essential that you hold a full, clean UK driving licence and have experience in a customer focused environment. You're polite and courteous with a can-do approach to your work. Flexible and adaptable, you're a skilled and responsible driver that has an ability to build a trusting relationship with people. First aid trained with previous experience driving groups of people, using wheelchair restraint systems and vehicle tail-lifts would be advantageous. Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Richmond Northampton Village
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