Care Coordinator
| Company: | STARLING HOMECARE |
|---|---|
| Salary: | £25,500 to £27,500 a year |
| Hours: | Full-time |
| Location: | St Albans, AL3 6PF |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 30 Sept 2026 |
| Closing date: | 30 Oct 2026 |
Summary
At Starling Homecare, we are building something special. We are a family run, independently owned homecare provider based in St Albans, bringing good old fashioned values back into care. We are CQC registered and provide visiting care across St Albans, Harpenden, Hemel Hempstead and Welwyn Hatfield, and live-in care across Hertfordshire.
The role
As Care Coordinator, you will help run the rota that our clients experience as reliability. Working alongside the Senior Care Coordinator and the Care Manager, you will plan visits, match carers to clients and respond calmly when needs change, so that every client receives consistent, reliable support from people they know. We are family run, so you will be supported from your first day, in a team that takes learning seriously and backs its people to develop.
What you will do
- Plan and update rotas so care is consistent and efficient
- Match carers to clients based on skills, availability and continuity
- Keep our scheduling system up to date with new packages, changes and cancellations
- Respond to last-minute changes, sickness and emergencies in a calm, professional way
- Support carers with scheduling queries
- Keep clients informed about timings and changes
- Take your share of the on-call rota
- Help maintain compliance with CQC standards and our own procedures
What we ask of you
We should be honest. We are an early stage organisation and everyone steps in when the service needs it. The people we support do not need us only between nine and five. This is a Monday to Friday role, but rotas change, carers call in sick and clients' needs shift at short notice, including in the evenings and at weekends. This role needs someone who is flexible, who takes their turn on our on-call rota, and who is prepared to roll their sleeves up while we grow. It is not for everyone, and we would rather say so now.
What we offer
- £25,500 to £27,500 a year, depending on experience
- Full induction and system training
- Real opportunities to progress to Senior Care Coordinator and, in time, Deputy Care Manager roles as we open new offices across Hertfordshire
- Company pension
- On-site parking at our St Albans office
- A kind, respectful and professional working culture rooted in family values
- Employee wellbeing scheme after six months, paid for in full by Starling Homecare
This post is subject to an enhanced DBS check and satisfactory references. We are not accepting agency applications or enquiries at this time.
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