Restaurant Manager
| Company: | CHOP CHI Ltd |
|---|---|
| Salary: | competitive |
| Hours: | Full-time |
| Location: | Birmingham, B11 4DX |
| Working pattern: | On-site |
| Job type: | Permanent |
| Posting date: | 21 Jul 2026 |
| Closing date: | 19 Aug 2026 |
Summary
Key Responsibilities
Operations Management
• Manage day-to-day restaurant operations
• Ensure smooth service delivery during all opening hours
• Maintain high standards of food hygiene and safety (e.g. HACCP compliance)
Staff Management
• Recruit, train, and supervise restaurant staff
• Prepare staff rotas and manage shift scheduling
• Monitor staff performance and conduct appraisals
Customer Service
• Ensure excellent customer experience
• Handle complaints and resolve issues professionally
• Maintain service quality standards
Financial Control
• Manage budgets, stock control, and cost efficiency
• Monitor sales and profitability
• Handle cash flow, tills, and financial reporting
Compliance & Legal Requirements
• Ensure compliance with:
o UK employment law
o Health & safety regulations
o Food safety standards (e.g. Food Standards Agency guidance)
• Maintain accurate records for inspections
Stock & Supplier Management
• Order supplies and manage inventory
• Liaise with suppliers and negotiate pricing