Admin Officer
Brook Street - Swindon, Wiltshire
£12.86 to £12.86 a year
TemporaryFull time
Admin Officer Location: Swindon, SN1 2JB Working Days / Hours: 37 hours Monday - Friday Working Pattern: 9am - 5pm Pay Rate: £12.86 per hour If you're someone who enjoys supporting people, staying organised, and making sure services run smoothly, this is a great opportunity to join a welcoming team at a court setting in Swindon. You'll be the reassuring point of contact for service users and stakeholders-helping people understand what's next and where to go for the right support. What you'll be doing: * Undertake administrative tasks to help prepare for, facilitate, and support hearings * Provide clear information and signposting via face to face, incoming/outgoing telephone contact, and correspondence in a range of formats * Use service scripts and knowledge articles to direct queries to the right services, including support for users with specific or complex needs * Follow complaints policies and procedures, supporting users through the process and responding promptly to prevent escalation (updating OPTIC as required) * Handle case files with accurate data entry and secure information management, complying with retention and data loss protocols * Support jury service activities including selection, deferral, reassignment and attendance tracking, and process related expenses and court fees * Assist with listing and scheduling, including urgent matters, diary coordination and administrative support for judicial business * Support enforcement procedures such as financial assessments, fine collection assistance, and basic statistical/financial reporting * Contribute to health and safety operations (PEEPs, facility checks, issue logging and key/safety governance under team leader guidance) * Identify risks relating to HMCTS buildings and inform the Senior Person on Site (SPoS) when required What you'll bring: * Confidence communicating clearly with people-calmly and professionally-even when needs are complex * A strong administrative approach with attention to accuracy, confidentiality and compliance * Ability to manage multiple priorities, follow standard operating procedures, and meet performance targets * A proactive mindset focused on service, prevention of escalation, and consistent support Additional information: You'll work in an operational environment where responsiveness and careful handling of information are essential. If you're successful in your application a BASIC DBS will be required as part of the on-boarding checks with Brook Street. If you're ready to use your customer service strengths to support justice effectively, we'd love to hear from you. Apply today to be considered for this Swindon role. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Campaign Delivery Officer
Brook Street - Newcastle upon Tyne, Tyne and Wear
£15.99 to £15.99 an hour
TemporaryFull time
Campaign Delivery Officer Location: Newcastle Upon Tyne (Hybrid - 60% office based) If you thrive in a fast-paced environment where people and performance matter, this is a great opportunity to help deliver high-impact recruitment and pre-employment checking services across the Civil Service. You'll play a key role in leading campaigns, supporting stakeholders, and driving results against agreed timelines and performance targets. What you'll be doing: * Provide professional recruitment and pre-employment checking services across the Civil Service * Lead a team and/or recruitment campaign to ensure delivery meets agreed timelines and Key Performance Indicators * Communicate clearly with internal and external stakeholders, taking ownership and building strong working relationships * Proactively manage risks and challenges as they arise, escalating where appropriate * Help build a "one team" ethos by working flexibly across GRS to support colleagues * Ensure your team meets customer requirements across a range of Government departments * Liaise with third-party providers to engage and manage additional recruitment services for departments What you'll bring: * Experience managing performance and productivity in an operational environment * Proven ability to lead and empower people * Excellent oral and written communication skills * Confidence to challenge constructively while maintaining positive relationships * Ability to engage and develop others to deliver high-quality services * Strong rapport-building skills-able to establish relationships quickly with team members and wider stakeholders * Ability to manage, plan and evaluate activities effectively * A continuous improvement mindset, with strong problem-solving skills and resilience when things don't go to plan * Strong IT skills, and the ability to work confidently with complex information * Excellent organisation and prioritisation, with flexibility to meet deadlines Additional information: * Working pattern: Monday-Friday, full time (options include 8-4, 9-5 or 10-6 with a flexi approach) * Office attendance: Hybrid, 60% office based * Training: 1-2 weeks (duration may be flexible; holiday restrictions during training apply) * Pay & start: £15.99 per hour, target start ASAP * Assignment length: Until 31/03/2027 (extension potential: YES) * Support: You'll join a team working with an inclusive "one team" approach If you're successful in your application a Basic DBS will be required as part of the on-boarding checks with Brook Street. If you're ready to step into a role where your leadership, communication and delivery skills make a real difference, we'd love to hear from you. Apply today to be considered for this Campaign Delivery Officer opportunity. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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Admin Officer
Brook Street - Glasgow, Glasgow
£12.86 to £12.86 an hour
TemporaryFull time
Job Title: Admin Officer Location: 20 York Street, Glasgow, Lanarkshire, G2 8GT Office/Hybrid/Remote: Office based Pay Rate: £12.86 per hour Day 1 Rate Increasing to £13.25 after 12 weeks Hours: 37 Hours per week, Monday to Friday, 9.00am to 5.00pm Contract Length: 6 months with the possibility of an extension Training: On the Job Training DBS: Basic DBS Must Live within 1 hour of Office Location. The candidate, or an immediate family member must NOT have any live tribunal proceedings or appeals that may be relevant to the appointment or require disclosure. Our Client is hiring for Admin Officer's based in the heart of Glasgow. This is a 6-month assignment with the possibility of extension, working Monday to Friday, 9:00am-5:00pm (37 hours/week). You'll be supporting busy courts/tribunals and helping ensure cases are properly prepared, documented, and progressed with care. What you'll be doing: * Prepare and maintain case files, court papers, and hearing materials * Create, update and verify records on in-house systems * Manage correspondence, filing, post handling and general office administration * Draft standard letters, reports and meeting minutes * Organise and support meetings and training sessions * Support the running of courts/tribunals, including clerking duties * Help judges, legal professionals and court users with accurate documentation * Schedule hearings, serve court documents, and process orders and results * Handle public, telephone and written enquiries professionally What you'll bring: * Confident admin and case-file handling, with strong attention to detail * A methodical, organised approach to documentation and record checks * Clear communication skills for enquiries and correspondence * Professional, calm manner when supporting court users and handling information Additional information: If you're successful in your application a BASIC DBS will be required as part of the on-boarding checks with Brook Street. If you're looking for a role where admin work genuinely makes a difference, apply now to be considered for one of these Admin Officer opportunities in Glasgow. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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HR Administrator
Brook Street - Croydon, London
£19.50 to £19.50 an hour
TemporaryFull time
HR Administrator Croydon | £19.50 per hour | Immediate Start | Temporary Contract until March Are you an experienced HR professional looking for your next opportunity? We are recruiting for a HR Administrator to join a busy HR team in Croydon on an immediate-start temporary contract, expected to run until March, with the potential for longer-term opportunities. This is a fast-paced role suited to someone with solid generalist HR experience who is confident handling a high volume of employee queries and providing first-line HR support. Key Responsibilities: Managing a high volume of general HR enquiries Providing first-line support and advice to employees and managers Assisting with grievance and disciplinary cases Conducting initial triage and fact-finding before escalation Maintaining accurate HR records and documentation Supporting the wider HR team with day-to-day administration About You: Previous experience in a generalist HR role is essential Comfortable dealing with sensitive and confidential matters Strong communication and organisational skills Able to manage a busy workload and prioritise effectively CIPD qualification is not required Available to start immediately or within a short notice period (ideally under 2 weeks) What's on Offer? £19.50 per hour Immediate start Contract until March with potential for extension or permanent opportunities Valuable experience within a busy HR environment If you're available at short notice and have the HR experience we're looking for, we'd love to hear from you. Apply today! Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Inbound Sales Consultant
Brook Street - Brighton, East Sussex
£26,222 to £26,222 a year
PermanentFull time
Inbound Sales Advisor £26,220 Basic Salary + Uncapped Commission, First year potential £35,000+ Warm Leads | No Cold Calling | Monday-Friday | Start Date: 1st December 2026 Turn Conversations Into Earnings Are you a confident communicator who enjoys helping people and wants to be rewarded for your success? We're looking for ambitious and customer-focused individuals to join our growing Contact Centre team as an Inbound Sales Advisor. This isn't a cold-calling role. You'll be speaking with customers who have already shown an interest in our products and are looking for more information. If you're motivated by uncapped commission, upto £35,000 OTE in your first year enjoy speaking with customers and want to build a long-term career in financial services, this could be the opportunity you've been waiting for. What's In It For You? ✅ £26,220 basic salary ✅ Uncapped monthly commission - the more you achieve, the more you earn ✅ Monday to Friday working - enjoy your weekends ✅ Warm leads only - no cold calling ✅ Fully paid two-week training programme ✅ Ongoing coaching and career development ✅ Clear progression opportunities within a growing business ✅ Comprehensive benefits package ✅ Supportive and friendly team environment ✅ Start Date: 1st December 2026 or ASAP The Role You'll be speaking with customers who have already made an enquiry or expressed an interest in our products. Your responsibilities will include: Handling a mix of inbound and outbound calls to warm leads Building rapport and understanding customer needs Explaining available financial and investment products Providing an exceptional customer experience Working towards individual and team sales targets Maintaining accurate customer records Every conversation is an opportunity to help customers make informed decisions while boosting your earning potential. What We're Looking For We're interested in people with energy, enthusiasm and a genuine desire to succeed. You'll ideally have: Previous sales, telesales, retail sales or contact centre experience Strong communication and listening skills Confidence building relationships over the phone A positive and resilient attitude A target-driven mindset A desire to maximise your earnings through commission An interest in developing a career within financial services No financial services experience? No problem. We'll provide all the training, support and coaching you need to become successful in the role. Working Hours Rotating Weekly Shifts 9:00am to 5:30pm 10:00am to 6:30pm No evenings. No weekends. Why Join Us? This is more than just another contact centre job. It's an opportunity to join a business that's growing, invests in its people and rewards high performance. Whether you're already working in sales or looking for the next step in your career, you'll have the support, training and earning potential to achieve your goals. Ready to start your next chapter? Apply today to join our December 2026 intake and discover how rewarding a career in sales can be. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Head of People Operations & Compliance
Brook Street - London, London
£70,000 to £80,000 a year
ContractFull time
Head of People Operations & Compliance London based | Starting Salary £70,000 | 6-Month Fixed-Term Contract I'm currently working on behalf of my client, a large, well-established organisation, to recruit an experienced Head of People Operations & Compliance on a 6-month fixed-term contract. This is a senior leadership role requiring an accomplished HR professional with extensive generalist HR experience, a strong background in employee relations, employment law and compliance, and proven experience operating at a senior level within a large organisation. You'll be a trusted adviser to senior stakeholders, leading on high-risk people matters, employment tribunals, compliance activity, and the delivery of effective People Operations services. The successful candidate will have the credibility and experience to influence at executive level whilst overseeing teams and driving best practice across the people function. Key Responsibilities Lead the People Operations & Compliance function, ensuring a high-quality and efficient HR service. Provide expert advice to senior leaders on employee relations, employment law and people strategy. Oversee complex ER cases, including disciplinaries, grievances, organisational change and performance management. Manage employment tribunal cases and work closely with legal and compliance teams. Lead and develop teams, including responsibility for both direct and indirect reports. Drive continuous improvement across HR processes, systems, policies and service delivery. Ensure compliance with employment legislation, regulatory requirements and internal policies. Support strategic people initiatives and organisational change programmes. About You Significant senior-level HR leadership experience within a large organisation. Strong employment law expertise, including substantial employment tribunal experience. Proven experience partnering with legal, governance, risk and compliance functions. Demonstrable experience leading large teams and managing both direct and indirect reports. Strong stakeholder management skills with the ability to influence and challenge senior leaders. Commercially minded, pragmatic and solutions-focused. Experience balancing operational excellence with strategic people leadership. What's on Offer? Starting salary of £70,000 6 month fixed-term contract London-based role Senior leadership position with significant visibility and impact Opportunity to lead on business-critical people, compliance and employee relations matters Exposure to senior leadership and strategic decision-making If you are interested Please apply straight away for immediate consideration. Due to the urgent nature of this requirement, my client is looking to begin interviewing suitable candidates as soon as possible. For a confidential discussion and further details, please get in touch today. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Warehouse Admin Day Shift
Brook Street - Crick, Northamptonshire
£31,000 to £31,000 a year
PermanentFull time
Logistics Administrator Crick/Rugby Full Time | 40 Hours Per Week Permanent Position Are you an organised and detail-oriented administrator looking to join a fast-paced logistics operation? We are seeking a Logistics Administrator to support the smooth running of transport and logistics activities, ensuring excellent customer service and operational efficiency. This is a fantastic opportunity to join a well-established and growing business where you'll play a key role in coordinating deliveries, managing customer orders, and supporting day-to-day logistics operations. The Role As a Logistics Administrator, you will be responsible for providing administrative support across the logistics and transport function, ensuring customers receive a first-class service while maintaining accurate records and operational processes. Key Responsibilities Processing and managing customer orders accurately and efficiently Coordinating deliveries, collections, and transport schedules Liaising with customers, drivers, and internal teams Maintaining accurate records using internal logistics systems Ensuring compliance with company procedures and relevant regulations Managing correspondence via telephone and email Providing general administrative support to the wider team Supporting the efficient day-to-day operation of the department What We're Looking For Strong administration and organisational skills Excellent attention to detail Confident verbal and written communication skills Professional approach to customer service Ability to manage multiple tasks and work to deadlines Good knowledge of Microsoft Outlook, Excel, and other Microsoft Office applications Ability to absorb information quickly and act upon it effectively Proactive and focused approach to completing tasks Full UK Driving Licence Desirable Experience Previous experience within logistics, transport, supply chain, or administration Experience working with logistics or transport management systems Don't worry if you don't meet every requirement. Full training will be provided, and we encourage applications from motivated individuals eager to develop their skills and build a successful career. What You'll Bring We're looking for someone who demonstrates: A genuine commitment to delivering excellent customer service Strong teamwork and communication skills A positive, can-do attitude Reliability and professionalism Pride in producing high-quality work Apply today to become part of a successful logistics operation where your organisation, communication skills, and attention to detail will make a real difference. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Trade Compliance & ERP Dat
Brook Street - Watford, Hertfordshire
£21.15 to £21.15 a year
HybridTemporaryFull time
Trade Compliance & ERP Data Analyst Location: Watford or Central London (Hybrid) Pay Rate: £21.15 per hour Working Hours: Monday to Friday, 9am-6pm (40 hours per week) Contract: Long-term opportunity Start Date: As soon as possible, subject to readiness of the Compliance and IT teams. The Opportunity Our client is seeking an experienced Trade Compliance & ERP Data Analyst to support day-to-day trade compliance operations while the wider team focuses on an ERP+ system implementation. The role will focus on maintaining accurate trade data, supporting business-as-usual activities and helping prepare for the successful launch of the new system. Hybrid working is available, typically 2-3 days per week in either the Watford or Central London office. Increased office attendance may be required during the first few weeks to support onboarding and training. Key Responsibilities Classify apparel, footwear, watches, jewellery and home goods using HTS/HS tariff codes across relevant markets. Cleanse and validate trade data, including product classifications, country of origin, trade preferences and vendor compliance records. Support Intrastat reporting, commercial invoices and day-to-day trade compliance activities. Assist with ERP+ testing, including test planning, functional testing and user acceptance testing (UAT). Identify data issues and ensure trade compliance information is accurate and ready for migration. Work collaboratively with Sourcing, Finance, Tax, Legal, Trade Compliance and IT teams. About You Previous experience in trade compliance, customs or international trade is highly desirable. Knowledge of HTS/HS tariff classification and international trade requirements. Experience with trade data, country of origin, trade preferences and compliance documentation. Strong attention to detail, analytical skills and problem-solving abilities. ERP implementation or UAT experience would be advantageous. How to Apply If you have hands-on trade compliance experience and are interested in a long-term opportunity supporting a major ERP implementation, please submit your CV for consideration. Brook Street NMR is acting as an Employment Business in relation to this vacancy.
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Digital Marketing Executive
Brook Street - Tunbridge Wells, Kent
£30,000 to £30,000 a year
HybridPermanentFull time
Digital Marketing Executive Kent | Full-Time | Hybrid Working Available Are you a creative and digitally savvy marketer looking for your next challenge? We're looking for a Digital Marketing Executive to help deliver engaging digital campaigns across websites, social media, email marketing, video content and online advertising. This is a fantastic opportunity for someone who enjoys a varied role, loves creating content and wants to make a real impact through digital marketing activity. What you'll be doing Managing and updating website content Supporting SEO and website performance improvements Creating and scheduling engaging social media content Monitoring social media performance and identifying opportunities for growth Planning, filming and editing video content for digital channels Creating and delivering email marketing campaigns Supporting paid advertising campaigns across Google, Bing and social media Analysing campaign results and making recommendations for improvement Working closely with internal teams and external agencies on digital projects What we're looking for ✅ At least 2 years' experience within a digital marketing role ✅ Experience across: Social media Website management Email marketing Digital campaigns Content creation ✅ Strong copywriting and communication skills ✅ Experience using marketing and content tools such as: WordPress Google Analytics SEO platforms Canva or Adobe Creative Suite ✅ Video creation and editing experience would be highly desirable ✅ Organised, proactive and able to manage multiple projects simultaneously What's in it for you? Varied and creative marketing role Opportunity to work across multiple digital channels Exposure to website, social media, video, email and paid advertising campaigns Supportive and collaborative team environment Ongoing opportunities to develop your digital marketing skills Hybrid working / £30,000 If you're passionate about digital marketing, content creation and staying ahead of the latest trends, we'd love to hear from you. Apply today to find out more. Brook Street NMR is acting as an Employment Agency in relation to this vacancy.
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Dartford County Court HMCTS AO x1
Brook Street - Dartford, Kent
£15.59 to £15.59 a year
On-siteTemporaryFull time
AO - Court Administration & Customer Service (HMCTS) Location: Home Gardens, Dartford Erith, Kent DA1 1DX Pay: £15.59/hr (London) | Hours: 37 per week | Working pattern: 9-5 (8-6 flexible) Start: ASAP Assignment length: 2 months (extension likely) Join a vital justice support team delivering professional customer service, hearing administration, and operational support in a busy court environment. This is a fantastic opportunity to build experience, contribute to real public impact, and develop within HMCTS processes and ways of working. What you'll be doing: * Provide excellent customer support by greeting users, answering inbound/outbound calls, and responding to correspondence in multiple formats * Prepare, facilitate and conclude administrative tasks for all types of hearings-helping ensure hearings can run effectively * Use HMCTS service scripts and knowledge articles to signpost users to the right support and give clear, accurate information (including for users with complex needs) * Follow complaints policies and procedures, responding promptly to prevent escalation and updating OPTIC as required * Support operational delivery by following standard operating procedures to meet performance and service standards * Handle case files with accurate data entry, secure information management, and compliance with retention/data loss protocols * Manage jury service tasks (selection, deferral, reassignment, attendance tracking) and process related expenses/court fees * Assist with listing and scheduling, prioritising urgent matters and adhering to listing policies * Support enforcement and basic financial/statistical reporting * Contribute to health and safety activities (PEEPs, facility checks, issue logging, key/safety governance under team leader guidance) * Identify risks relating to HMCTS buildings and escalate promptly to the Senior Person on Site (SPoS) What you'll bring: * Some customer service experience (no specific background required) and a calm, helpful manner with difficult or complex situations * IT literacy-comfortable using Microsoft tools * Strong attention to detail, accuracy, and discretion with sensitive information * Ability to follow procedures and deliver to targets in a structured operational environment * A team-first attitude and willingness to support locally required judicial business administration Additional information: * You'll be fully office-based with parking available If you're ready to use your customer service skills to support justice in a meaningful, fast-paced role, apply now. Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy. As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer. Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.
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