Care Assistant
Bupa - Barnet, England
PermanentFull time
Job Description: Care Assistant (Days) Location - Bupa The Arkley Care Home, 140 Barnet Road, Barnet EN5 3LJ Contract - 33 Hours Per Week 3x 7am - 7pm Shifts Per Week Salary: £13.10 per hour CQC rating: Good Carehome.co.uk rating: 9.8/10 We make health happen At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people. Key Responsibilities Support residents with a wide range of differing requirements from companionship to personal care. Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation. Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan. Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually. Maintain accurate care plans in line with regulatory & legal requirements. What we're looking for: Motivation, positivity, and great interpersonal skills. Excellent communication skills and the ability to work both independently and as part of a team. Desirable: Previous experience in a care home environment or a Health and Social Care qualification. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, encompassing all aspects of health - from mental and physical to financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: The Arkley
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Administrative Assistant
Bupa - London, England
PermanentFull time
Job Description: Administrative Assistant - Mindplace Location: Fulham Broadway, SW6 1AH Competitive salary plus excellent benefits Working Hours are between: 08:00 to 22:00 & rotational weekends 09:00 to 17:00. Shift patterns are organised in advance and usually over 5 day week, with 1 day in lieu when working a weekend day. Shift Pattern: To support our clients, our Mind Place centres opening hours are: Rotating rota: Shifts are scheduled in advance and take place between 8:00am and 10:00pm, Monday to Friday. Weekend coverage: Occasional weekend shifts ( 9:00am to 5:00pm) are required, with a day off in lieu provided during the week, maintaining a 5-day working week. We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well-presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers have arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Previous reception and administrative experience within a busy customer-facing environment. Experience managing appointments, handling enquiries and maintaining accurate records. Excellent communication skills, both written and verbal. Ability to deliver a professional, friendly and welcoming service to patients, customers and colleagues. Experience handling confidential and sensitive information in line with data protection requirements. Competent in using Microsoft Office applications and database, CRM or appointment booking systems. Well organised, reliable and proactive, with strong attention to detail. Knowledge of medical terminology, or the ability to quickly learn and understand medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to submit their application as soon as possible. Time Type: Full time Job Area: Administration Locations: Mindplace Fulham Broadway
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Receptionist
Bupa - Barnet, England
PermanentFull time
Job Description: Job Description Receptionist Location: Bupa The Arkley Care Home - 140 Barnet Rd, Arkley, Barnet EN5 3LJ Contract: Permanent - 32 Hours Per Week Hours: 4x 8am - 430pm Shifts Per Week - Alternate Weekends Salary: £27,248 per annum (Full-Time Equivalent). Pro rata salary: £5,449.60 per annum. CQC rating: Good Carehome.co.uk rating: 9.8 About the home The Arkley has been purpose-built to achieve quality nursing and residential care packages, welcoming both short and longer-term stays. Carers are experienced in palliative and post-operative convalescence care, as well as in helping younger adults with a physical disability. We're here when you and your loved ones need them most. For planned respite or last- minute trips. A safe space to recover after an operation. To experience what their home's like before moving long- term. To just relax. Whatever the reason, their doors are open. This modern home has a spacious interior with many pleasing aesthetics. A glass-domed central atrium is ideal for socialising in, while there is a choice of lounges and an on-site hairdressing salon. The home is situated within beautiful landscaped gardens and residents can enjoy the use of a patio area and relaxing sensory garden. Meals can be enjoyed in elegant dining rooms or the privacy of residents' bedrooms, with food freshly sourced to suit personal taste and diet. Discussion groups, arts and crafts, and flower arranging are examples of some of the activity groups residents have formed, while there are many visiting entertainers and events to look forward to. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Acting as the first point of contact for all visitors to the home Taking responsibility for managing new enquiries Providing advice and support both face to face and over the phone Conducting show-arounds within the care home Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed Key Skills / Qualifications needed for this role: You've worked as a receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You're approachable and organised and can build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Arkley
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Assistant Chef
Bupa - Tadworth, England
PermanentFull time
Job Description: Assistant Chef Tadworth Grove Care Home - The Avenue, Tadworth, Surrey, KT20 5AT CQC rating: GOOD Carehome.co.uk rating: 9.9/10 Salary: £14.09 - £15.59 per hour depending on experience Permanent contract 33 hours each week with alternate weekends Shift pattern: 7am - 6pm Welcome bonus: £1000** We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Our fantastic Kitchen Team are the magic behind each delicious dish we serve our guests. They are passionate about all things food and take great pride in each dish they prepare. We are looking for an equally passionate Assistant Chef to join the team and help deliver an excellent dining experience for our residents. You'll help us make health happen by: Using your passion for cooking and fresh ingredients to create varied and nutritional menus in line with dietary needs and preferences of our residents Putting forward ideas to deliver an excellent dining experience, helping our residents to feel at home Training and managing the kitchen team in prepping, cooking and serving of food Adhering to COSHH and HACCP guidelines, company policies and procedures, budgets, managing orders and deliveries Catering for special events or seasonal activities, such as summer fetes, Christmas parties and birthdays (as required) Key Skills / Qualifications needed for this role: A passion for cooking with previous experience working in a fresh food kitchen and relevant hygiene certificates. You want to create and deliver an excellent dining experience at each meal and make our residents feel at home. Open to new ideas, you'll have an innovative approach to cooking whilst always adhering to high standards. You'll enjoy communicating with others and you'll cherish the little moments with our residents, sharing your love of food with them. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your welcome bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Tadworth Grove
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Assistant Chef
Bupa - Barnet, England
PermanentPart time
Job Description: Assistant Chef / 2nd Chef Location - Bupa The Arkley Care Home, 140 Barnet Road, Barnet, EN5 3LJ Contract - Every Saturday & Sunday Contract - 20 hours per week 7am Start £13.89 - £15.40 per hour dependent on experience plus £1000 Welcome bonus* CQC rating: Good Carehome.co.uk rating: 9.8/10 We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Our fantastic Kitchen Team are the magic behind each delicious dish we serve our guests. They are passionate about all things food and take great pride in each dish they prepare. We are looking for an equally passionate Assistant Chef to join the team and help deliver an excellent dining experience for our residents. You'll help us make health happen by: Using your passion for cooking and fresh ingredients to create varied and nutritional menus in line with dietary needs and preferences of our residents Putting forward ideas to deliver an excellent dining experience, helping our residents to feel at home Training and managing the kitchen team in prepping, cooking and serving of food Adhering to COSHH and HACCP guidelines, company policies and procedures, budgets, managing orders and deliveries Catering for special events or seasonal activities, such as summer fetes, Christmas parties and birthdays (as required) Key Skills / Qualifications needed for this role: A passion for cooking with previous experience working in a fresh food kitchen and relevant hygiene certificates. You want to create and deliver an excellent dining experience at each meal and make our residents feel at home. Open to new ideas, you'll have an innovative approach to cooking whilst always adhering to high standards. You'll enjoy communicating with others and you'll cherish the little moments with our residents, sharing your love of food with them. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your welcome bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. T&Cs Apply. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Part time Job Area: Locations: The Arkley
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Non-Clinical Unit Manager
Bupa - Leeds, England
PermanentFull time
Job Description: Unit Manager (Non-Clinical) Sunnyview House care home Manorfield, Beeston, Leeds, LS11 8QB CQC rating: Good Carehome.co.uk rating: 9.7/10 Salary: £16.55 - £19.20 per hour depending on experience Permanent day shifts We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Whether you're taking charge of a unit or a floor, you'll promote our resident's independence, choice and dignity by ensuring that the team provide the highest standards of care at all times With the help of your team, you'll assess each resident's wellbeing - making sure their physical, emotional and social needs are met - always maintaining accurate records Delivering clinical guidance to your team, you'll lead by example; motivating and mentoring the team to ensure the safe, smooth and efficient running of the care home You'll build lasting relationships with the residents and the people they care about, as well as caring about the home itself - fostering a sense of community Creating and developing strong relationships with local partners, you will liaise with these partners, playing an important role in raising the care home's profile in the local area and beyond Key Skills / Qualifications needed for this role: Experienced NVQ Level 5 qualified Care Assistant, or Senior Carer with medication experience. You're passionate about caring for the elderly and infirm (change as necessary) and have a flair for helping people maintain their independence, choice and dignity An effective communicator who's able to build strong and honest relationships with residents and their families Someone who's ready to use their experience to lead, motivate and mentor a team - who's able to delegate effectively and promote excellent customer service and relationships. A respectful and compassionate team player with the belief in giving your personal best. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 • Wagestream - Have early access to up to 40% of your earned wages within minutes • 28 days holiday • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! • Free meal on every shift • Interest-free annual travel loan to enable the purchase of public transport annual season tickets • We offer a range of Bupa pension plans - find out more on our career site • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Sunnyview House
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Customer Support Assistant
Bupa - Oxford, England
PermanentFull time
Job Description: Customer Support Assistant Green Gates Care Home, 2 Hernes Rd, Oxford OX2 7PT CQC rating: GOOD Carehome.co.uk rating: 9.3/10 Salary: £27,199 - £34,634 Permanent 37.5 hours per week We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: As a Customer Support Assistant, you will deliver a professional, welcoming, and efficient front-of-house service and maintain the highest standards of administration for the Care Home, using the correct systems and ways of working. This role ensures smooth day-to-day operations, excellent customer service, and effective support to the Home Manager and wider team Key Skills / Qualifications needed for this role: • Experience in providing excellent customer service in a receptionist or administrative role is desirable. • Experience of payroll administration and processing employee related information • Experience of administrative procedures and processes • Proven experience of Microsoft Office applications (word, excel and outlook) • Ability to build and maintain relationships • Strong interpersonal skills and to be able to communicate with people of all levels both internally and externally, both by telephone and in writing • Attention to detail • Flexibility and proven ability to work on own initiative • Dedicated, efficient and can manage a varied workload whilst working to tight deadlines • Strong communication skills with excellent telephone manner, always remaining courteous. • Ability to manage own time, prioritising and organising work appropriately. • This role may require weekend working Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 • Wagestream - Have early access to up to 40% of your earned wages within minutes • 28 days holiday • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! • Free meal on every shift • Interest-free annual travel loan to enable the purchase of public transport annual season tickets • We offer a range of Bupa pension plans - find out more on our career site • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. **Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Locations: Green Gates
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Housekeeping Assistant
Bupa - Barnet, England
PermanentFull time
Job Description: Housekeeping Assistant Location - The Arkley Care Home - 140 Barnet Road, Barnet EN5 3LJ Contracts Available - Full Time 40 Hours Per Week (Alternate Weekends) & Part Time 20 Hours Per Week (Alternate Weekends) 730am Start Salary - £13.10 - £14.10 per hour depending on experience CQC rating: Good Carehome.co.uk rating: 9.8/10 We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Housekeeping Assistants have a knack for tidying up and a passion for helping others. They make a real difference every day by creating a warm and welcoming environment for our residents. Our care home is a place where every detail counts, and our team work together to ensure our residents feel right at home. You'll help us make health happen by: You'll be responsible for maintaining high standards of cleanliness within the home, working closely with our other housekeeping and maintenance staff Always ensuring our residents are kept happy, you will vacuum, mop floors, polish and generally ensure the up-keep of all communal areas and our resident's bedrooms You'll maintain housekeeping stocks for day to day use and raise any issues to the Housekeeping Supervisor as you go Key Skills / Qualifications needed for this role: You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you'll be comfortable multitasking and where necessary, working with other teams to ensure our residents are kept happy in their home. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Arkley
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MSK Physiotherapist
Bupa - London, England
PermanentPart time
Job Description: MSK Physiotherapist 16 Hours part time onsite, 2 days Mon-Thurs. Option to build in additional remote hours Chelsea, SW10 9HS Salary: up to £50,800 FTE dependent on experience + fantastic benefits We make health happen: At Bupa, you'll have the freedom to develop new lines of care, with the flexibility and development opportunities to push your career further. As a Physiotherapist, you'll be eager to continue learning and building skills while working with talented colleagues. Due to increased demand, we are expanding our MSK Therapy service within Bupa Health Clinics. We are currently looking for a Physiotherapist to join our multidisciplinary team in our Chelsea Clinic. You will be HCPC registered and bring your post graduate experience of working in MSK. You'll also have clinical admin time in your diaries to ensure you have capacity to complete your notes effectively. Role Overview: Provide MSK therapy assessment and treatment to both insured (we are registered with all major insurance providers) and self-pay customers, as well as working closely with Centre Managers and MSK Therapy Leads to engage the local public, corporate and healthcare community. Work within an MSK multidisciplinary team of Physicians, APPs, Physios, as well as wider team of GPs, Health Advisers and Mental Health practitioners. Deliver a comprehensive and progressive therapeutic approach to the assessment and rehabilitation of all MSK conditions. Inspire people at all levels of your specialist area to deliver a superior customer experience. Speak with enthusiasm about the customer journey and give others confidence in what you're trying to achieve. Key Skills / Qualifications needed for this role: 2 years' experience post qualification essential Practising member of the HCPC (Physiotherapists) and regulatory body/professional association. Extensive post-graduate working experience in musculoskeletal medicine. Post-graduate qualifications preferential e.g., appropriate MSc, MACP. Experience of treating private patients / sports injuries. Excellent written and verbal skills alongside having great organisational and time management abilities. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday each year (pro rata for part time employees), increasing through length of service, with the option to buy or sell days. 3 paid volunteering days annually (pro rata for part time staff) Enhanced pension and life insurance Bupa health insurance as a benefit in kind Option to join dental insurance scheme at a discounted rate Access to mental health support for you and your family Support with travel costs via a season ticket loan or cycle2work Discounted gym access Emotional wellbeing support Financial wellbeing channels Support for carers Clinical admin time in your diaries to ensure you have time to complete your notes effectively Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you would like further information on the role, please contact me via email at adele.orchard@bupa.com Time Type: Part time Job Area: Clinical Services Locations: Clinic - Chelsea
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Administrative Assistant
Bupa - Winchester, Hampshire
PermanentFull time
Job Description: Administrative Assistant - Mindplace Mindplace Winchester, 129 High Street, SO23 9AX Permanent Full time, 37.5 hours. Monday to Friday on shifts between 8am - 10pm & rotational Saturday & Sunday 9am - 5pm Competitive salary plus excellent benefits We make health happen We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Previous reception and administrative experience within a busy customer-facing environment. Experience managing appointments, handling enquiries and maintaining accurate records. Excellent communication skills, both written and verbal. Ability to deliver a professional, friendly and welcoming service to patients, customers and colleagues. Experience handling confidential and sensitive information in line with data protection requirements. Competent in using Microsoft Office applications and database, CRM or appointment booking systems. Well organised, reliable and proactive, with strong attention to detail. Knowledge of medical terminology, or the ability to quickly learn and understand medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to submit their application as soon as possible. Time Type: Full time Job Area: Administration Locations: Mindplace Winchester
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