Healthcare Assistant
Bupa - Woodford, England
PermanentFull time
Job Description: Healthcare Assistant Everything Skin Limited, Bupa - Cheadle, SK7 1AE Permanent | Full Time - 40 hrs per week Salary: £28,000 We Make Health Happen At Bupa, we're passionate about helping people live longer, healthier, happier lives and making a better world. As a Healthcare Assistant you'll play an integral role in supporting our dermatology team to deliver exceptional patient-centred care in a welcoming and professional environment. This is a fantastic opportunity for an experienced Healthcare Assistant who enjoys providing compassionate care, working in a clinical setting, and being part of a collaborative team dedicated to delivering outstanding patient experiences. How You'll Help Us Make Health Happen As a Healthcare Assistant, you'll provide high-quality clinical and administrative support to our dermatology service, ensuring patients receive safe, effective and compassionate care throughout their treatment journey. You will: Support patients before, during and after dermatology consultations and procedures. Prepare treatment rooms, equipment and sterile instruments. Assist clinicians with minor surgical procedures, biopsies, laser treatments and wound care. Apply dressings and provide post-procedure care under clinical direction. Take and manage clinical photographs where required. Maintain patient dignity, comfort and confidentiality at all times. Accurately maintain patient records and clinical documentation. Support clinic operations through appointment coordination, stock management and administrative tasks. Ensure compliance with infection prevention, health and safety and clinical governance standards. What We're Looking For Essential Level 3 Diploma in Health and Social Care (or equivalent). Completed Care Certificate. Previous experience working as a Healthcare Assistant within a healthcare setting. Familiarity with basic medical terminology. Confident using Microsoft Office and electronic patient record systems. Excellent communication and interpersonal skills. Strong organisational skills and attention to detail. A professional, calm and compassionate approach to patient care. Desirable Experience working in dermatology, outpatient or private healthcare settings. Experience assisting with minor surgical or aesthetic procedures. Dermatology-specific training. Safeguarding, Basic Life Support and Infection Prevention & Control training. Why Bupa? Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind. An enhanced pension plan and life insurance. Annual performance-based bonus. Onsite gyms or local discounts where no onsite gym available. Various other benefits and online discounts. Access to Bupa Campus Clinical Training Academy to support career development. We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Clinical Services Locations: Everything Skin Limited
Read more
Care Assistant
Bupa - Colchester, Essex
PermanentFull time
Job Description: Care Assistant Location: Colonia Court Care Home, St Andrews Avenue, Colchester CO4 3AN Salary: £12.75 per hour Contract: Permanent - Full Time Hours: Day shifts, including alternate weekends CQC rating: Good Carehome.co.uk rating: 9.7 / 10 About the home Colonia Court offers nursing, residential and dementia care, as well as having a dedicated unit for people living with Huntington's disease. It can also offer a space for people to rest, relax and recover with short stays too. It could be a few weeks to experience living here, an advanced booking if you/ your loved ones are planning a holiday or break, a month while recovering from an operation or a more long-term move. Situated in a pleasant, leafy suburb, Colonia Court offers residents a modern and purpose-built home surrounded by beautiful landscaped gardens. Just a short bus ride away, the home is within easy access to Colchester. There are also shops nearby for residents to visit that are within walking distance. It is important for residents to feel at home, so it creates a friendly environment with an individually appropriate balance of care and independence. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnic groups. Soon after a resident arrives at Colonia Court, staff discuss their personal preferences and dietary needs with them. There is a real sense of community at Colonia Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. So whether your loved one already has a hobby or would like to take up a new one, there are lots of exciting activities to get involved in. From picnics in the garden and lunch clubs to pamper days and exercise groups, the home has a full social calendar. We make health happen At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people. Key Responsibilities Support residents with a wide range of differing requirements from companionship to personal care. Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation. Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan. Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually. Maintain accurate care plans in line with regulatory & legal requirements. What we're looking for: Motivation, positivity, and great interpersonal skills. Excellent communication skills and the ability to work both independently and as part of a team. Desirable: Previous experience in a care home environment or a Health and Social Care qualification. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, encompassing all aspects of health - from mental and physical to financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Colonia Court
Read more
Domiciliary Care Assistant - on site
Bupa - Evesham, England
PermanentFull time
Job Description: Domiciliary Care Assistant (NO TRAVEL AS FIXED LOCATION) Richmond Villages Wood Norton, Evesham Road, Worcestershire, WR11 4TY* *SatNav WR11 4YB Days - £13.25 per hour Days: shifts - 6 hour shifts (08:00-14:00 & 14:00-20:00) and 12-hour shifts (08:00-20:00), to include alternat weekends Nights - £14.58 per hour Night Shift - 20:00 - 08:00 including alternat weekend £500 welcome bonus- Paid breaks and excellent Bupa benefits Permanent positions with guaranteed hours. We make health happen At Bupa, we offer essential support when it matters most. Richmond Villages Wood Norton provides luxury retirement living with personalized care that promotes independence and honours individual choice, allowing our residents to live their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. As a Domiciliary Care Assistant, your role is to help residents make the most of life, and in exchange, we will support you in reaching your full career potential. We are currently seeking Assistants at various levels to provide a variety of domiciliary, residential, nursing, and dementia care services as required. Our Domiciliary Care Assistants are the spark that ignites the spirit of our award-winning retirement village. Their endless enthusiasm and gentle care raise spirits, turning every moment into a cause for joy. You'll help us make health happen by: Whilst no two days will be the same in this role, as we adapt to the needs of our residents across the village. It's likely you'll be covering a variety of duties across our onsite apartments and onsite care home, such as: Assisting residents with personal care duties such as bathing, dressing and continence care in their own homes within the Village. Providing the highest standards of care, you'll champion the dignity, and independence of all our residents Supporting at mealtimes where appropriate; serving meals in their apartments or within the care home. This might involve supporting them to walk, transferring them in a wheelchair or using a hoist Helping to promote mental and physical activity of residents through hobbies, interests or activities within the village Answering emergency calls when care alert system is activated Working with the Domiciliary Care Manager and other external professionals such as GPs, Chiropodists, Occupational Therapists and Physiotherapists where appropriate Admin duties: keeping accurate records - maintaining full documentation at all times to show care given, activities and any changes to their health Key Skills / Qualifications needed for this role: Your experience in a care or dementia setting, or perhaps a Level 2/3 qualification in Health & Social Care (or equivalent), is commendable. However, it's your passion for caring for others, honouring their choices, and prioritizing their safety and well-being that truly stands out. As an excellent listener with an optimistic attitude, you engage confidently with both residents and their families, recognizing the paramount importance of confidentiality in our work. With a readiness to set a positive example and assist the broader team, you provide care with dignity and empathy, striving daily to bring joy to our residents. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Richmond Wood Norton
Read more
Care Assistant
Bupa - St Albans, England
PermanentFull time
Job Description: Care Assistant Location: Tenterden House Care Home - Lye Lane, Bricket Wood, St Albans AL2 3TN Salary: £13.30 - £14.30 per hour depending on experience Contract: Permanent, full time, day shifts Carehome.co.uk rating: 9.7 About Tenterden House Care Home: Tenterden House provides long and short-stay residential and nursing care. From Parkinson's, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres of beautiful gardens, the home has been skilfully converted to meet residents' needs without sacrificing any of its Victorian charm. The home offers a warm and homely environment. The home benefits from lots of communal space, indoor and outside space for residents and relatives to enjoy. Care packages are regularly assessed for developing needs and tailored to palliative, convalescence and respite needs. Working closely with the local hospital, the home also offers a rehabilitation pathway to help improve mobility and independence with visiting occupational therapists and physiotherapists. They go the extra mile to help residents enjoy their time here. From helping a resident who previously had a stroke to complete a marathon, to putting on social events with their neighbouring Bupa care home, Allington Court. There's a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. We make health happen At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people. Key Responsibilities Support residents with a wide range of differing requirements from companionship to personal care. Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation. Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan. Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually. Maintain accurate care plans in line with regulatory & legal requirements. What we're looking for: Motivation, positivity, and great interpersonal skills. Excellent communication skills and the ability to work both independently and as part of a team. Desirable: Previous experience in a care home environment or a Health and Social Care qualification. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, encompassing all aspects of health - from mental and physical to financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Tenterden House
Read more
Registered Nurse
Bupa - Malvern, Worcestershire
PermanentFull time
Job Description: Registered Nurse - Days The Springs Care Home, 27 Spring Lane, Malvern, WR14 1AL Carehome.co.uk rating: 9 .6 / 10 Salary - £20.86 - £23.06 per hour dependent on experience plus welcome bonus and paid breaks Permanent Contract - 36 hours days Welcome bonus £1000* We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You know how important it is to be passionate about caring. It's what drives you. As a highly respected member of our amazing team, you'll play a pivotal role. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications needed for this role: As a Registered Nurse, with a valid NMC pin, you'll be responsible for managing the unit alongside clinical duties in the home. This includes oversight of care, administering and ordering medication, reviewing and evaluating individual care plans, and providing clinical guidance to the care team and delivering best practice continually. You have previous experience ensuring policies and standards are kept to a high clinical standard. You are confident offering clinical guidance for care teams, being crucial in helping with all CQC tasks. As a highly trusted member of the team you enjoy building connections with residents and their family, giving them the kindness and support and care they deserve. Effective communication and reporting skills are essential in order to effectively handover clinical issues to other team members and health care professionals. If working at night this will require enhanced skills to ensure patient safety as primarily you will be working alone with limited support from other healthcare professionals you will need to have strong critical thinking skills, need to be confident and self-reliant with the ability to manage care staff and remain calm in an emergency situation Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. * Your starter bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Time Type: Full time Job Area: Nursing & Theatres Locations: The Springs
Read more
Housekeeping Assistant
Bupa - St Albans, England
PermanentFull time
Job Description: Housekeeping Assistant Location: Tenterden House Care Home - Lye Lane, Bricket Wood, St Albans AL2 3TN Salary: £13.30 - £14.30 per hour depending on experience Contract: Permanent, full time, day shifts Carehome.co.uk rating: 9.7 About Tenterden House Care Home: Tenterden House provides long and short-stay residential and nursing care. From Parkinson's, cerebral palsy, MS and other complex and long term conditions, Tenterden House offers care for older people with a wide range of care needs. Set in 13-acres of beautiful gardens, the home has been skilfully converted to meet residents' needs without sacrificing any of its Victorian charm. The home offers a warm and homely environment. The home benefits from lots of communal space, indoor and outside space for residents and relatives to enjoy. Care packages are regularly assessed for developing needs and tailored to palliative, convalescence and respite needs. Working closely with the local hospital, the home also offers a rehabilitation pathway to help improve mobility and independence with visiting occupational therapists and physiotherapists. They go the extra mile to help residents enjoy their time here. From helping a resident who previously had a stroke to complete a marathon, to putting on social events with their neighbouring Bupa care home, Allington Court. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Housekeeping Assistants have a knack for tidying up and a passion for helping others. They make a real difference every day by creating a warm and welcoming environment for our residents. Our care home is a place where every detail counts, and our team work together to ensure our residents feel right at home. You'll help us make health happen by: You'll be responsible for maintaining high standards of cleanliness within the home, working closely with our other housekeeping and maintenance staff Always ensuring our residents are kept happy, you will vacuum, mop floors, polish and generally ensure the up-keep of all communal areas and our resident's bedrooms You'll maintain housekeeping stocks for day to day use and raise any issues to the Housekeeping Supervisor as you go Key Skills / Qualifications: You take pride in ensuring your work is always completed to a high standard and can maintain an organised environment. Often managing multiple requests at once, you'll be comfortable multitasking and where necessary, working with other teams to ensure our residents are kept happy in their home. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Tenterden House
Read more
Reservations Officer
Bupa - Kingston upon Thames, England
PermanentFull time
Job Description: Reservations Officer New Victoria Hospital, Kingston upon Thames (KT2 7EG) Permanent Full Time: 37.5 hours a week Monday to Sunday Hours of work are between 8am and 8pm Salary: £30,500 a year We Make Health Happen At New Victoria Hospital, we are committed to delivering exceptional patient care and creating a welcoming experience for every individual who walks through our doors. As part of Bupa, you'll be joining a team that is passionate about making health happen by putting patients at the heart of everything we do. We are looking for a highly organised Reservations Officer to provide an efficient admitted care service for inpatient and day-case patients, ensuring a seamless patient journey, effective theatre utilisation, timely completion of pre-operative requirements and robust financial clearance processes that protect hospital revenue while delivering an exceptional patient experience. How You'll Help Us Make Health Happen The Reservations Officer is responsible for ensuring that inpatient and day-case admissions are financially cleared before treatment. You will obtain and verify insurer authorisation, confirm that the planned treatment and expected length of stay are covered, and ensure that self-pay patients have paid the required amount in advance. The role provides accurate, timely communication to patients, consultants, medical secretaries, insurers and hospital teams. During an admission, the Reservations Officer also receives, records and manages requests for an extended length of stay, securing further insurer approval or additional self-pay funds as required. Key Responsibilities Obtain pre-authorisation for all insured inpatient and day-case treatment before admission, using Providers Online (POL), insurer portals, telephone calls and secure email correspondence. Confirm that insurer approval matches the planned procedure, consultant, admission date, expected length of stay and any relevant exclusions, excesses or shortfalls. Record authorisation numbers, approved treatment, agreed length of stay and supporting correspondence accurately in the hospital system. Check authorisation status before admission and promptly resolve missing, incomplete, declined or restricted approvals with the insurer, patient, consultant or medical secretary. Escalate unresolved financial-clearance risks in sufficient time to avoid preventable delays or unapproved treatment. undefined Use Bupa Providers Online (POL) to request, receive, review and update treatment authorisations. Confirm the agreed self-pay package or estimate and ensure the required payment has been received and allocated before admission. Contact patients courteously regarding outstanding balances, payment requirements and financial documentation. Do not confirm financial clearance until payment is verified; escalate exceptions in line with hospital policy. undefined Receive and manage all requests for an extended length of stay for insured and self-pay patients while they are in hospital. Where an insurer declines or limits an extension, escalate immediately and ensure the patient is informed of any potential personal liability through the appropriate process. Process reservations accurately and confirm that patient demographics, consultant instructions, procedure details and admission information are complete. Conduct pre-admission checks and courtesy calls to confirm registration, financial clearance and any outstanding requirements. Liaise professionally with patients, relatives, consultants, medical secretaries, insurers, wards, theatres, pre-operative assessment and finance colleagues Adhere to Hospital policies and procedures and relevant legislation including the requirements of any professional bodies Understand and incorporate the organisational values into daily working practice: Compassionate Exceptional Ethical Evolving Attend mandatory training as identified by the Hospital Develop own knowledge, skills and experience through supervision practice and educational opportunities within the spirit of lifelong learning Work as part of a team and collaborate with colleagues Ensure good communication links are established with all other departments within the hospital Maintain a high level of security awareness Key Skills / Qualifications Essential Knowledge of Microsoft Office IT Literacy skills Administrative skills and competences Excellent communication skills, verbal and written Excellent organisational skills Ability to use own initiative Good interpersonal skills, for effective working relationships throughout the Hospital Ability to prioritise work Ability to work as part of a team Have a flexible and adaptable approach to working patterns Desirable Meditech or equivalent Administration in a hospital or GP surgery Benefits At New Victoria Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here: Annual leave entitlement of 21 days increasing with length of service In-house training for all staff Company pension scheme Life assurance Employee Referral Scheme Access to subsidised staff restaurant Interest free travel loan Private healthcare (T&Cs Apply) Bicycle Loan Scheme Retailer discounts Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join New Victoria, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/ assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Time Type: Full time Job Area: Locations: New Victoria Hospital
Read more
Lifestyle & Wellbeing Co-ordinator
Bupa - Scunthorpe, England
PermanentFull time
Job Description: Lifestyle & Wellbeing Co-ordinator Sandhills Court Care Home, Exeter Road, Scunthorpe DN15 7AS CQC rating: Good Carehome.co.uk rating: 9.7 / 10 Salary: £12.75 - £13.75ph dependent on experience and qualifications Permanent contract. Full time position. Rota will include alternate weekends. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle & Wellness Co-ordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Full time Job Area: Locations: Sandhills Court
Read more
Senior Care Assistant
Bupa - Huddersfield, England
PermanentFull time
Job Description: Senior Care Assistant (Nights) Cleveland House Care Home - 2 Cleveland Road, Edgerton, Huddersfield HD1 4PN Salary £12.90 - £14.51 per hour depending on experience and qualifications Permanent Contract. Full Time position. Rota will include alternate weekends. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving a team of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need and surrounding you with some of the best people in the industry. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Locations: Cleveland House
Read more
Kitchen Assistant
Bupa - London, England
PermanentFull time
Job Description: Kitchen Assistant Location - Stamford Care Home - 21 Watermill Ln, London N18 1SH Contract - 32 Hours per week Contract 8am - 3pm or 10am - 8pm Salary: £12.75 - £13.75 per hour depending on experience Experience is essential for this role We make health happen Here at Bupa, we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. Our fantastic Kitchen Team are the magic behind each delicious dish we serve our guests. They are passionate about all things food and take great pride in each dish they prepare. We are looking for an equally passionate Kitchen Assistant to join the team and help deliver an excellent dining experience for our residents. You'll help us make health happen by: Acting as the link between the main kitchen and our residents Assisting the chefs to plate meals, prepare food trolleys and ensure all preparation areas are kept clean and tidy Monitoring stock rotation, complying to company policies and procedures following all mandatory COSHH and HACPP guidelines Assisting with catering for special events such as summer BBQs and Christmas parties Key Skills / Qualifications needed for this role: A passion for food with previous experience working in a kitchen and a Basic Food Hygiene Certificate. You want to deliver an excellent service at each meal and make our residents feel at home. You'll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience. Working with the wider kitchen and care home teams - you're comfortable communicating with others, cherishing the little moments with our residents. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. ** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Stamford Care Home
Read more