Mitie

PermanentFull time

Retail Relief Security Officer Role Overview This role involves predominantly working within a retail environment, with occasional deployment to other business locations. Officers are required to work across multiple sites within a reasonable distance of their home address. Deployment details are usually provided one week in advance; however, due to operational requirements, changes may be communicated on the day. The standard pay rate is £12.71 per hour. Where a higher site-specific rate applies, this will be paid accordingly. Please note that some retail locations operate unpaid break policies, and you will be informed in advance where this applies. Job Overview To protect our client's retail store, customers, colleagues, stock, and assets by delivering a visible, customer-focused security presence in line with the site's Assignment Instructions (AI's). You will play a key role in creating a safe and welcoming shopping environment, preventing loss, and supporting store operations while delivering service that meets or exceeds Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Your contribution will support both customer satisfaction and the retention of the contract. You will also be expected to undertake ongoing training and development to enhance both your security and customer service skills. Main Duties Retail Operations & Customer Experience -Provide a highly visible and approachable security presence on the shop floor, acting as a deterrent to theft and anti-social behaviour. -Deliver excellent customer service by assisting customers, providing directions, and supporting a positive in-store experience. -Work closely with store management and staff to support day-to-day retail operations and respond to incidents. -Monitor store activity to identify suspicious behaviour and proactively prevent stock loss (theft, fraud, damage). -Carry out regular patrols of the sales floor, stockrooms, and external areas in line with Assignment Instructions. -Effectively manage conflict situations with professionalism and a customer-first approach. Loss Prevention & Security Compliance -Identify, deter, and respond to shoplifting and internal theft in line with company policy and legal guidelines. -Monitor and operate CCTV systems (where applicable) to support loss prevention and incident investigations. -Ensure full compliance with Assignment Instructions, company policies, and UK legislation. -Maintain an up-to-date SIA licence (Door Supervisor or Security Guarding) and CCTV licence where required, ensuring it is worn at all times on duty. -Complete all required documentation, including incident reports and notebook entries, accurately and promptly. Health, Safety & Incident Management -Maintain a safe environment for customers and colleagues by identifying and reporting hazards. -Respond to incidents, emergencies, and first aid situations quickly and effectively. -Use sound judgement and initiative to manage challenging situations, escalating where necessary. -Liaise with emergency services and internal communication teams when required. -Ensure all check calls and control procedures are completed in line with site requirements. Training & Development -Complete all mandatory training, including retail-specific security and loss prevention training. -Continuously develop knowledge of retail risks, behaviours, and security best practices. -Use available technology and reporting tools effectively to support performance. -Ensure SIA licence renewal is completed in a timely manner (minimum 16 weeks before expiry). What We Are Looking For -Previous experience in retail security, loss prevention, or a customer-facing environment -Strong customer service and communication skills -Ability to remain calm and professional in challenging situations -SIA Licence (Security Guarding or Door Supervision) - essential -CCTV SIA Licence - desirable -SC Clearance - desirable

Mitie

PermanentFull time

-Retail Relief Security Officer Role Overview This role involves predominantly working within a retail environment, with occasional deployment to other business locations. Officers are required to work across multiple sites within a reasonable distance of their home address. Deployment details are usually provided one week in advance; however, due to operational requirements, changes may be communicated on the day. The standard pay rate is £13.10 per hour. Where a higher site-specific rate applies, this will be paid accordingly. Please note that some retail locations operate unpaid break policies, and you will be informed in advance where this applies. Job Overview To protect our client's retail store, customers, colleagues, stock, and assets by delivering a visible, customer-focused security presence in line with the site's Assignment Instructions (AI's). You will play a key role in creating a safe and welcoming shopping environment, preventing loss, and supporting store operations while delivering service that meets or exceeds Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Your contribution will support both customer satisfaction and the retention of the contract. You will also be expected to undertake ongoing training and development to enhance both your security and customer service skills. Main Duties Retail Operations & Customer Experience -Provide a highly visible and approachable security presence on the shop floor, acting as a deterrent to theft and anti-social behaviour. -Deliver excellent customer service by assisting customers, providing directions, and supporting a positive in-store experience. -Work closely with store management and staff to support day-to-day retail operations and respond to incidents. -Monitor store activity to identify suspicious behaviour and proactively prevent stock loss (theft, fraud, damage). -Carry out regular patrols of the sales floor, stockrooms, and external areas in line with Assignment Instructions. -Effectively manage conflict situations with professionalism and a customer-first approach. Loss Prevention & Security Compliance -Identify, deter, and respond to shoplifting and internal theft in line with company policy and legal guidelines. -Monitor and operate CCTV systems (where applicable) to support loss prevention and incident investigations. -Ensure full compliance with Assignment Instructions, company policies, and UK legislation. -Maintain an up-to-date SIA licence (Door Supervisor or Security Guarding) and CCTV licence where required, ensuring it is worn at all times on duty. -Complete all required documentation, including incident reports and notebook entries, accurately and promptly. Health, Safety & Incident Management -Maintain a safe environment for customers and colleagues by identifying and reporting hazards. -Respond to incidents, emergencies, and first aid situations quickly and effectively. -Use sound judgement and initiative to manage challenging situations, escalating where necessary. -Liaise with emergency services and internal communication teams when required. -Ensure all check calls and control procedures are completed in line with site requirements. Training & Development -Complete all mandatory training, including retail-specific security and loss prevention training. -Continuously develop knowledge of retail risks, behaviours, and security best practices. -Use available technology and reporting tools effectively to support performance. -Ensure SIA licence renewal is completed in a timely manner (minimum 16 weeks before expiry). What We Are Looking For -Previous experience in retail security, loss prevention, or a customer-facing environment -Strong customer service and communication skills -Ability to remain calm and professional in challenging situations -SIA Licence (Security Guarding or Door Supervision) - essential -CCTV SIA Licence - desirable -SC Clearance - desirable

Mitie

PermanentFull time

Retail Relief Security Officer Role Overview This role involves predominantly working within a retail environment, with occasional deployment to other business locations. Officers are required to work across multiple sites within a reasonable distance of their home address. Deployment details are usually provided one week in advance; however, due to operational requirements, changes may be communicated on the day. The standard pay rate is £13.10 per hour. Where a higher site-specific rate applies, this will be paid accordingly. Please note that some retail locations operate unpaid break policies, and you will be informed in advance where this applies. Job Overview To protect our client's retail store, customers, colleagues, stock, and assets by delivering a visible, customer-focused security presence in line with the site's Assignment Instructions (AI's). You will play a key role in creating a safe and welcoming shopping environment, preventing loss, and supporting store operations while delivering service that meets or exceeds Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Your contribution will support both customer satisfaction and the retention of the contract. You will also be expected to undertake ongoing training and development to enhance both your security and customer service skills. Main Duties Retail Operations & Customer Experience -Provide a highly visible and approachable security presence on the shop floor, acting as a deterrent to theft and anti-social behaviour. -Deliver excellent customer service by assisting customers, providing directions, and supporting a positive in-store experience. -Work closely with store management and staff to support day-to-day retail operations and respond to incidents. -Monitor store activity to identify suspicious behaviour and proactively prevent stock loss (theft, fraud, damage). -Carry out regular patrols of the sales floor, stockrooms, and external areas in line with Assignment Instructions. -Effectively manage conflict situations with professionalism and a customer-first approach. Loss Prevention & Security Compliance -Identify, deter, and respond to shoplifting and internal theft in line with company policy and legal guidelines. -Monitor and operate CCTV systems (where applicable) to support loss prevention and incident investigations. -Ensure full compliance with Assignment Instructions, company policies, and UK legislation. -Maintain an up-to-date SIA licence (Door Supervisor or Security Guarding) and CCTV licence where required, ensuring it is worn at all times on duty. -Complete all required documentation, including incident reports and notebook entries, accurately and promptly. Health, Safety & Incident Management -Maintain a safe environment for customers and colleagues by identifying and reporting hazards. -Respond to incidents, emergencies, and first aid situations quickly and effectively. -Use sound judgement and initiative to manage challenging situations, escalating where necessary. -Liaise with emergency services and internal communication teams when required. -Ensure all check calls and control procedures are completed in line with site requirements. Training & Development -Complete all mandatory training, including retail-specific security and loss prevention training. -Continuously develop knowledge of retail risks, behaviours, and security best practices. -Use available technology and reporting tools effectively to support performance. -Ensure SIA licence renewal is completed in a timely manner (minimum 16 weeks before expiry). What We Are Looking For -Previous experience in retail security, loss prevention, or a customer-facing environment -Strong customer service and communication skills -Ability to remain calm and professional in challenging situations -SIA Licence (Security Guarding or Door Supervision) - essential -CCTV SIA Licence - desirable -SC Clearance - desirable

Mitie

PermanentFull time

Retail Relief Security Officer Role Overview This role involves predominantly working within a retail environment, with occasional deployment to other business locations. Officers are required to work across multiple sites within a reasonable distance of their home address. Deployment details are usually provided one week in advance; however, due to operational requirements, changes may be communicated on the day. The standard pay rate is £13.10 per hour. Where a higher site-specific rate applies, this will be paid accordingly. Please note that some retail locations operate unpaid break policies, and you will be informed in advance where this applies. Job Overview To protect our client's retail store, customers, colleagues, stock, and assets by delivering a visible, customer-focused security presence in line with the site's Assignment Instructions (AI's). You will play a key role in creating a safe and welcoming shopping environment, preventing loss, and supporting store operations while delivering service that meets or exceeds Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Your contribution will support both customer satisfaction and the retention of the contract. You will also be expected to undertake ongoing training and development to enhance both your security and customer service skills. Main Duties Retail Operations & Customer Experience -Provide a highly visible and approachable security presence on the shop floor, acting as a deterrent to theft and anti-social behaviour. -Deliver excellent customer service by assisting customers, providing directions, and supporting a positive in-store experience. -Work closely with store management and staff to support day-to-day retail operations and respond to incidents. -Monitor store activity to identify suspicious behaviour and proactively prevent stock loss (theft, fraud, damage). -Carry out regular patrols of the sales floor, stockrooms, and external areas in line with Assignment Instructions. -Effectively manage conflict situations with professionalism and a customer-first approach. Loss Prevention & Security Compliance -Identify, deter, and respond to shoplifting and internal theft in line with company policy and legal guidelines. -Monitor and operate CCTV systems (where applicable) to support loss prevention and incident investigations. -Ensure full compliance with Assignment Instructions, company policies, and UK legislation. -Maintain an up-to-date SIA licence (Door Supervisor or Security Guarding) and CCTV licence where required, ensuring it is worn at all times on duty. -Complete all required documentation, including incident reports and notebook entries, accurately and promptly. Health, Safety & Incident Management -Maintain a safe environment for customers and colleagues by identifying and reporting hazards. -Respond to incidents, emergencies, and first aid situations quickly and effectively. -Use sound judgement and initiative to manage challenging situations, escalating where necessary. -Liaise with emergency services and internal communication teams when required. -Ensure all check calls and control procedures are completed in line with site requirements. Training & Development -Complete all mandatory training, including retail-specific security and loss prevention training. -Continuously develop knowledge of retail risks, behaviours, and security best practices. -Use available technology and reporting tools effectively to support performance. -Ensure SIA licence renewal is completed in a timely manner (minimum 16 weeks before expiry). What We Are Looking For -Previous experience in retail security, loss prevention, or a customer-facing environment -Strong customer service and communication skills -Ability to remain calm and professional in challenging situations -SIA Licence (Security Guarding or Door Supervision) - essential -CCTV SIA Licence - desirable #SecurityIND

Mitie

PermanentFull time

Job title: School CaretakerContract: PermanentType of employment: Full timeHours: 40 hours per week Rate of Pay: £ 13.31 per hourLocation: Prestwick Academy, 15 Newdykes Road, Prestwick, South Ayrshire, Scotland KA9 2LB At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a School Caretaker who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Role Responsibilities: -Undertake all required training and follow Mitie's Quality, Safety, Health and Environmental policies. -Maintain equipment in clean, safe working order and understand all cleaning materials and chemicals used. -Ensure proper maintenance, cleaning, security, and safety of school premises and grounds. -Respond to helpdesk jobs, unlock/lock buildings, and carry out porterage and room setups. -Perform PPM tasks including fire alarm tests, emergency light checks, and support out-of-hours building use. What we're looking for: -Previous caretaking experience (preferred but not essential). -Reliable, hardworking, and professional attitude. -Ability to work independently and as part of a team. -Open, honest, self-driven, and determined. -Commitment to safeguarding and confidentiality, with willingness to undergo an enhanced DBS check. Mitie is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. The successful candidate will be subject to an enhanced DBS check and satisfactory references. If you are working in regulated activity please note that you are subject to the following: -It is a criminal offence for people who are barred from working regulated activity to apply for roles that require them to work unsupervised with that particular group (i.e. vulnerable adults, children or both). -This post is exempt from the Rehabilitation of Offenders Act 1974 and Mitie is therefore permitted to ask job applicants to declare all convictions and cautions (including those which are "spent" unless they are "protected" under the DBS filtering rules) in order to assess their suitability to work with children or vulnerable adults.

Mitie

PermanentFull time

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive. We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules. Contract: PermanentType: Full TimeHours: 32.5 per weekPay: £21,500 to £22,000 per annum Location: Cumberland Infirmary, Newtown Road, Carlisle, Cumbria, England, CA2 7HY Role Responsibilities: -Prepare and maintain dining and service areas, including furniture, trolleys, and cleaning equipment. -Serve food in correct portions and wash dishes, cutlery, and catering equipment. -Clean all catering areas daily and follow health and safety standards. -Handle cash collection, banking, and maintain records and procedures. -Communicate effectively with customers, managers, and colleagues to deliver excellent service. What we're looking for: -Previous catering experience in a similar environment (desirable). -Basic Food Hygiene and Health & Safety certificates (training provided if not held). -Adequate numeracy, literacy, and communication skills. -Passion for customer service and ability to work independently and in a team. -Adaptable, detail-oriented, and confident with strong organisational and time management skills.

Mitie

PermanentPart time

FLEXIBLE WORKING Are you looking for a flexible role to fit around other weekly obligations? Do you want to earn £14.80ph for a minimum of 8 hours per week covering absence and holidays? Do you live 30 minutes or less away from SE9 5DQ area? If not then please do not apply. If not required at SE9 5DQ can you cover shifts anywhere from there to Central London? Are you able to work a 4 on 4 off shifts pattern. Are you able to stand to meet and greet staff members and visitors alike? Are you able to carry out patrols to a pre-established standard? Then look no further and click apply for be part of a unique team based in Eltham. Job Overview -To protect our customer's property, people and/or assets by providing services in direct accordance with the sites published Assignment Instructions (AI's) and subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -Be aware of and comply every aspect of policies and relevant legal and regulatory requirements as directed by the Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published (AI's). -Proactively refer to and review the published AI's, thus familiarising oneself to any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you will need to hold a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately . -Work in a systematic, methodology and orderly way Training Fully and satisfactorily complete all required capability training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work goal and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to promptly report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and demanding customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate responsibility to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -Front Line SIA License essential -SIA CCTV Licence desirable -SC Clearance desirable

Mitie

PermanentPart time

Are you looking for a flexible role to fit around other weekly obligation? Would you like to earn £14.80ph for a minimum of 8 hours per week covering absence and holidays? Do you live in the NW London/Middlesex area? Please do not apply if not. Can you work anywhere from Northolt to Central London? Are you able to stand to meet and greet staff members and visitors alike? Are you able to carry out patrols to a pre-established standard? Then look no further and click apply for be part of a unique team based in West London. Job Overview -To protect our customer's property, people and/or assets by providing services in direct accordance with the sites published Assignment Instructions (AI's) and subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -Be aware of and comply every aspect of policies and relevant legal and regulatory requirements as directed by the Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published (AI's). -Proactively refer to and review the published AI's, thus familiarising oneself to any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately . -Work in a systematic, methodology and orderly way Training Fully and satisfactorily complete all required capability training. To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. Use technology to achieve key work goal and develop job knowledge and expertise through continual professional development. You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety Look out for, and to promptly report, any Health & Safety hazards, or potential hazards, on site. Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. Use common sense and initiative by immediately involving others if a situation appears to become threatening. To maintain professional conduct in the face of difficult situations and demanding customers. Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. Keep to schedules and demonstrate responsibility to Mitie and the Client. To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -Front Line SIA License essential -SIA CCTV Licence desirable -SC Clearance desirable

Mitie

PermanentFull time

Role summary. Retail Security Officer at Asda Location - Asda, Aberdare, Glamorgan covering this region Pay rate - £ 13.10 Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License

Mitie

PermanentFull time

Job Overview -To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. -Delivering results that meet and / or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. -To undertake additional training to ensure continuous self-development. Main Duties Operations -To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies. -Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's). -Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service. -To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required. -Comply with legal obligations and safety requirements of the role. -Follow instructions and procedures appropriately without unnecessarily challenging authority. -Work in a systematic, methodology and orderly way. Training -Fully and satisfactorily complete all required competency training. -To undertake additional training to ensure continuous self-development as directed by the Security Account Manager. -Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development. -You are required to ensure you renew your licence 16 weeks before expiry. Security and Health & Safety -Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site. -Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage. -Use common sense and initiative by immediately involving others if a situation appears to become threatening. -To maintain professional conduct in the face of difficult situations and challenging customers. -Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process. -Keep to schedules and demonstrate commitment to Mitie and the Client. -To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's). -To call emergency services and Communication Centre to report all incidents. What we are looking for -Previous Security Experience -SIA License -SC Clearance desirable