Support Worker
Look Ahead Care, Support and Housing Ltd - Waltham Forest, London
£28,860 to £28,860 a year
PermanentFull time
We're looking for a kind, compassionate and resilient Support Worker to join our Mental Health Social Care Service in Waltham Forest. No experience required, just the right values. £28,860.00 per annum, working 37.5 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Waltham Forest Mental Health Service is composed of 4 supported accommodation sites in the areas of Leyton E10, Leytonstone E11 and Walthamstow E17, home to 25 customers with severe and enduring mental health diagnosis. What you'll do: Building supportive, trusting relationships with customers, and creating a positive atmosphere within the service. Conducting regular key work sessions that are innovative and engaging to achieve Support Plan goals. Create support plans for providing appropriate services based on on-going assessment and reflecting the services and resources available to enable customer to progress in their recovery This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Is respectful, articulate, and sensitive in style of communication Is motivated towards excellence and improvement of personal performance with a can-do attitude What you'll bring: Essential: At least a year of previous experience working in a Mental Health sector or lived experience which has led to an understanding of the needs of the customer group. Good organisational skills Desirable: NVQ Level 2/3 or equivalent About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
Support Worker
Look Ahead Care, Support and Housing Ltd - Slough, Berkshire
£27,976 to £27,976 a year
PermanentFull time
We're looking for a compassionate and resilient Support Worker's to join our Mental Health service located in Slough. £27,976.00 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Undertake key-working responsibilities for a caseload assigned by the Team Leader/ Manager Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team but is able to work independently Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement What you'll bring: Essential NVQ Level 2/3 or equivalent or experience in the social care/charity sector Practical understanding of mental health conditions and how they impact the life of those affected by them Desirable Experience working in mental health Experience working in supported living schemes Experience dealing with challenging behaviours English in both formal and informal contexts About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Read more
Specialist Support Worker - Community Integration lead
Look Ahead Care, Support and Housing Ltd - Kingston upon Thames, London
£32,000 to £32,000 a year
PermanentFull time
We're looking for a compassionate and resilient Specialist Support Worker, Community Integration lead, to join our Forensic Mental Health service located in Kingston. £32,000.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The role of the Integration Lead is to provide high-quality specialist support and lead the service's approach to community reintegration, helping customers move from secure hospital routines towards safe, meaningful and increasingly independent lives in the community What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead Hold a small keyworking caseload and co-produce support, risk, crisis, relapse-prevention and progression plans. Build strong, boundaried relationships with customers who may be ambivalent, anxious about change or difficult to engage. Map and build relationships with community organisations, ensuring the service has real routes into local life rather than a list of leaflets in an office drawer. Assess barriers to community participation, including confidence, institutionalisation, stigma, transport, finances, social anxiety, statutory restrictions and risk-related concerns. What you'll bring: Essential: Experience supporting adults with complex mental health, social care, housing or criminal-justice needs. An engaging, persistent and respectful approach with people who may not immediately want support. Desirable: Specialist forensic mental health knowledge and the secure-to-community pathway. Relational security, structured professional judgement and formulation-informed support. Detailed knowledge of local Kingston and wider South West London community resources. Statutory frameworks and restrictions relevant to some forensic customers. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
Support Worker
Look Ahead Care, Support and Housing Ltd - Kingston, London
£30,784 to £30,784 a year
PermanentFull time
We're looking for three compassionate and resilient Support Worker's to join our Forensic Mental Health service located in Norbiton. No experience required, just the right values. £30,784.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. To provide consistent, recovery-focused and formulation-informed support that helps customers live safely, build independence and progress through the forensic step-down pathway. What you'll do: Build respectful, reliable and professionally boundaried relationships with customers. Deliver planned keywork and practical support with routines, cooking, budgeting, self-care, appointments, travel, physical health, medication and tenancy responsibilities. Contribute to support, risk, crisis, relapse-prevention and move-on plans and follow agreed actions consistently. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Essential: Some experience supporting people with mental health, social care, housing, criminal-justice or other complex needs, whether paid, voluntary or through personal experiences. A genuine interest in people and the patience to keep offering support when engagement is inconsistent. Desirable: Forensic mental health, restricted-patient pathways and the role of the FOS. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
support worker
Look Ahead Care, Support and Housing Ltd - Kensington and Chelsea, London
£30,784 to £30,784 a year
PermanentFull time
We're looking for a compassionate and resilient Support Worker to join our Homelessness and Complex Needs service located in Royal Borough & Kensington and Chelsea. No experience required, just the right values. £30,784.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. What you'll do: Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation Support customers to move on from the service through their identified move on pathway liaising with Tower Hamlet's HOST and Clearing House. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement Approachable and open behaviour Prefers working as part of a group or team What you'll bring: Desirable: Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector. About us: Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us. We have a strong social purpose and we live and work by our values: We focus on Excellence and innovation. We are Caring and Compassionate. We are Inclusive and Trusted. We work in Partnership and are One-Team. Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
Gas and Water Safety Manager
Look Ahead Care, Support and Housing Ltd - Islington, London
£55,000 to £55,000 a year
TemporaryFull time
We're looking for a compassionate and resilient Gas and Water Safety Manager to join our Property Services team located at Head Office in Islington. £55,000.00 per annum, working 35 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The Gas and Water Safety Manager is responsible for ensuring that Look Ahead Care and Support meets all statutory and regulatory requirements relating to gas safety and water hygiene across its housing portfolio. The role is responsible for ensuring that gas and water safety compliance activities are delivered in a manner that safeguards residents, supports tenancy sustainment, and minimises disruption to vulnerable households. What you'll do: Statutory Gas Safety Compliance Act as Look Ahead's Responsible Person for Gas Safety, ensuring compliance with the Gas Safety (Installation and Use) Regulations 1998 across the organisation's housing portfolio. Water Hygiene and Water Safety Oversee the organisation's water hygiene and Legionella management programme, ensuring compliance with HSE Approved Code of Practice (ACOP L8). Resident Engagement and Access Management Coordinate with supported housing staff to ensure that vulnerable residents are supported to allow access for statutory safety inspections. Risk Management and Vulnerability-Led Compliance Support services to safely reinstate gas supply once statutory inspections have been completed. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead About you: Ability to work effectively with vulnerable residents and supported housing services. Strong organisational and compliance management skills. Ability to resolve complex access and engagement challenges. Strong communication skills when working with residents, staff and contractors. Excellent record keeping and compliance monitoring skills. What you'll bring: Essential: Relevant gas safety or building services qualification (desirable). Knowledge or training relating to water hygiene management. Health and safety qualification (e.g. NEBOSH, IOSH) desirable. Desirable: Extensive knowledge of Gas Safety (Installation and Use) Regulations 1998. Experience managing gas safety compliance within a housing organisation. Knowledge of water hygiene and Legionella management requirements (ACOP L8). About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
Specialist Support Worker
Look Ahead Care, Support and Housing Ltd - Kingston upon Thames, London
£32,000 to £32,000 a year
PermanentFull time
We're looking for two curious, compassionate and resilient Specialist Support Worker's to join our Forensic Mental Health service located in Kingston. £32,000.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. In this service, the Specialist Support Workers will deliver structured, formulation-informed keywork for customers stepping down from secure care, while modelling strong practice across the team and developing a specialist portfolio in response to customer needs and service priorities. What you'll do: Hold a small keyworking caseload and co-produce support, risk, crisis, relapse-prevention and progression plans. Develop reliable, professionally boundaried relationships with customers who may be distressed, guarded, ambivalent or difficult to engage. Monitor mental state, behaviour, dynamic risk and protective factors and communicate significant changes promptly. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Ability to build trust without losing professional boundaries, and to stay engaged when progress is uneven. Confidence contributing to risk assessment, safeguarding and safety planning and escalating concerns appropriately. Ability to write clear, useful plans and records and communicate well in MDT or multi-agency settings. A reflective, curious approach: able to ask what may be driving behaviour rather than responding only to what is visible. Willingness to share learning, coach colleagues and take ownership of a specialist area of practice. Desirable: Forensic mental health legislation, restricted-patient pathways and public-protection arrangements. Relational security, formulation-informed practice and structured approaches to dynamic risk. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness.
Read more
Deputy Manager
Look Ahead Care, Support and Housing Ltd - Kingston upon Thames, London
£37,226 to £37,226 a year
PermanentFull time
We're looking for a determined and hardworking Deputy Manager to join our Forensic Mental Health service located in Kingston. £37,226.00 per annum, working 40 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The deputy manager will lead the service's daily operational delivery, ensuring each shift is safely staffed, well coordinated and aligned with customers' support, risk, crisis and progression plans. The Deputy Manager supports the Senior Service Manager to translate the service model into consistent frontline practice across High and Low Support. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Plan and manage rotas, shift allocation, leave, bank cover and deployment so the service is safely and effectively staffed. Essential: Experience leading frontline staff in mental health, supported housing, criminal justice, forensic or another complex-needs setting. Desirable: Forensic mental health pathways, restricted-patient arrangements and the interface with probation/MAPPA. Relational security, formulation-informed practice and positive risk-taking in community settings. SWLSTG/FOS processes and the detailed local operating procedure for the pathway. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
Waking Night Support Worker
Look Ahead Care, Support and Housing Ltd - Kingston upon Thames, London
£15,400 to £15,400 a year
PermanentPart time
We're looking for a caring and compassionate Waking Night Support Worker to join our Forensic Mental Health service located in Kingston. £15,400.00 per annum, working 20 hours per week. Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. The waking night support worker will provide skilled waking-night support across the pathway, maintaining safety and relational security while responding to customers' emotional, mental health, medication and practical needs overnight. The role also includes overarching health and safety responsibilities. What you'll do: Maintain an active and visible waking-night presence as part of a team, with no lone support working in the service model. Engage customers who are distressed, unsettled or awake overnight and provide calm, trauma-informed and boundaried support. This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead What you'll bring: Essential: Experience of waking-night work with people who have mental health or other complex needs, or closely comparable work requiring safe decisions overnight. Desirable: Forensic mental health, statutory restrictions and public-protection arrangements. Please attach a CV and send your personal statement to: The service is anticipated to open on 4 January 2027, subject to contract finalisation, successful mobilisation and confirmation of operational readiness. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Read more
Specialist Support Worker
Look Ahead Care, Support and Housing Ltd - Tower Hamlets, London
£31,748.77 to £31,748.77 a year
PermanentFull time
We're looking for a compassionate and resilient Specialist Support Worker's to join our Mental Health service located in Tower Hamlets. No experience or personal care required, just the right values. £31,748.77 per annum, working 40 hours per week. Our benefits include: Annual leave increasing up to 30 days with length of service A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply) Free DBS All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship. Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Competency Model. More specifically, the post-holder will: Provide intensive support (both practical and emotional) to people undergoing a period of mental health related crisis. Act as a positive influence on customers encouraging responsible behaviour and self-reliance to people in the service. Support people in a way that maximises their self-sufficiency and enables them to live independently on returning to their own homes. What you'll do: This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead . Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager. Carry out initial assessments of potential customers and make decisions over access to the Crisis House Undertake continuous assessment of needs and potential risks & agree levels of support and actions. About you: Promote team ethos and values Positive contribution to team environment What you'll bring: Essential NVQ Level 3 in Health & Social care, or equivalent academic qualification. A minimum of one years' experience of supporting vulnerable adults with mental health / substance use or dual diagnosis needs. About us: Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
Read more