NHS Jobs - Bangor

£26,813 to £27,890 a year

PermanentFull time

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

NHS Jobs - Walsall

from £12.71 an hour

PermanentFull time

Medical Receptionist / Administrator Reports to: Reception Manager Job Summary The Medical Receptionist / Administrator provides a professional and efficient front-line service to patients, visitors and healthcare professionals. The role encompasses reception, administrative and care navigation duties, supporting effective communication and the smooth day-to-day operation of the practice. Main Duties and ResponsibilitiesReception Duties Act as the first point of contact for patients and visitors, both in person and by telephone. Manage appointment requests, home visit requests and telephone consultations, directing patients to the most appropriate healthcare professional or service. Assist patients with repeat prescriptions, registration and online access services. Use care navigation principles to direct patients to the most appropriate clinician, service or healthcare provider. Support patients in accessing and using online services, including appointment booking, repeat prescriptions and access to medical records. Administrative Duties Maintain and monitor the appointment system. Process incoming and outgoing mail, email and electronic tasks. Process repeat prescription requests in accordance with practice protocols and timescales. Accurately update, file, scan and code information into patient records in line with practice protocols. Register new patients and prepare medical records for transfer. Provide clerical support to clinical and administrative staff, including data entry, word processing and photocopying. Support patient recall programmes, health campaigns and quality improvement initiatives, including QOF and QIF requirements. Monitor stock levels of stationery and office supplies and report requirements to the Practice Manager. Practice Support Open and close the surgery, ensuring security is maintained at all times. Maintain a clean, tidy and safe reception area, including noticeboards and information displays. Assist in infection prevention and control by following practice policies and ensuring work areas are kept clean and hazard-free. Support colleagues in achieving practice objectives and delivering high-quality patient care. Undertake mandatory and role-specific training within agreed timescales. Confidentiality Handle all patient, staff and practice information in strict confidence. Only share information with authorised persons, in line with data protection, confidentiality and information governance policies. Health & Safety The post-holder is responsible for promoting and maintaining their own and others' health, safety and security in line with practice policies. This includes: Identifying and managing risks in daily work. Following infection prevention and control procedures and maintaining clean, safe work areas. Using personal security systems as directed. Reporting health, safety or infection hazards promptly. Participating in mandatory health and safety and infection control training. Equality, Diversity and Inclusion The post-holder must support the rights of patients, carers and colleagues by: Acting in a way that recognises and respects people's rights, dignity and individual circumstances. Promoting a welcoming, non-judgmental and inclusive environment. Supporting equality of opportunity and challenging discrimination where appropriate. Personal and Professional Development Participate in annual performance reviews and take responsibility for ongoing learning and development. Maintain an up-to-date record of skills and competencies. Support the induction and training of new or junior staff when required. Quality Contribute to the effectiveness and efficiency of the team. Take responsibility for own work, quality and performance. Suggest and support improvements to practice systems and processes. Work collaboratively with colleagues and external agencies to meet patient needs. Participate in audit, service development and quality improvement activities where appropriate. Communication Communicate clearly, professionally and effectively with patients, carers and colleagues. Recognise and adapt to different communication needs. Promote effective team communication and positive working relationships. Service Contribution Apply practice policies, standards and guidance in daily work. Support the delivery of safe, effective and patient-centred services. Contribute to the achievement of practice objectives and contractual requirements. General This job description is intended as a guide to the main responsibilities of the role and is not exhaustive. The post-holder may be required to undertake other duties appropriate to the grade of the post, as reasonably requested by the Practice Manager or GP Partners.

Daniel Thwaites PLC

£12.71 to £12.71 an hour

PermanentFull time

We're looking for a Receptionist to be the public face of our hotel You’ll be working in a busy, vibrant environment ensuring thousands of guests receive the warmest of welcomes. As Receptionist, you are a vital part of our guests’ journey, you will likely be the first and last point of contact they have in our hotel. Your day to day; Greeting everyone of our guests with a welcoming smile Efficiently helping guests whilst the checking in and out Providing the highest level of hospitality Upselling of rooms and other facilities Informing the guests of the hotel’s facilities, offering advice and assistance when necessary Who are we looking for? As Receptionist, you will be the first person to greet our guests so will be the key to providing that fantastic first impression. You will need a warm demeanor and be able to give the warmest of welcomes no matter what is going on around you. To excel in this position, you will need to be calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride. If you are passionate about providing a great guest experience, are a strong communicator and provide service with a smile then this could be the role for you. In return, we are offering a rewarding role with scope for career progression along with; A competitive salary, negotiable dependent on experience Stream - the ability to access up to 40% of your wages as you earn them each week 28 days annual leave (rising to 33 days after 5 years) Health cash plan Employee Assistance Programme Enhanced maternity and paternity pay Apprenticeships available Generous employee discounts Life assurance Bespoke training programmes accessible to all An engaging & supportive work environment

St Elizabeth Hospice - Southwold

from £25,938 a year

On-sitePermanentPart time

Our retail shop in the heart of beautiful, historic Southwold is looking for a passionate, commercial, and customer-focused Shop Manager to lead our team. As Shop Manager, you will take full ownership of the store’s daily operations, driving sales while maintaining an exceptional customer experience. Key Responsibilities • To take full responsibility for day-to-day organisation of the shop • Achieve agreed financial budgets • Provide a high standard of customer service and satisfaction at all times to both external and internal customers • Set and maintain high standards of merchandising, layout and display • Work with and manage a team of volunteers who are integral to our business We have over 30 charity sites across Norfolk & Suffolk which includes two retail centres in Ipswich along with a community coffee hub and one Zest retail outlet. Other income is produced through our e-commerce sites, furniture operation and retail events. St Elizabeth Hospice is an independent charity and hospice, which improves life for people in the East Suffolk, Great Yarmouth and Waveney areas living with a progressive or life-limiting illness. Established in 1989, the hospice has built a reputation for delivering high-level care to patients and the community it serves. Last year the charity supported over 4,000 patients and their families. The hospice’s work is centred on the individual's needs and they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients and their families via the Inpatient Unit, the Community Care Unit including outpatient’s clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline and bereavement support. In 2023, St Elizabeth Hospice merged with East Coast Hospice to form a collaborative approach to developing achievable and sustainable specialist palliative care services for people living the Great Yarmouth and Waveney area. St Elizabeth Hospice is committed to safeguarding and protecting the adults and young people that we work with and has a zero-tolerance approach to abuse, neglect and discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge and skills to identify and respond to potential risks. In addition to being part of a wonderful local charity, the hospice offers a generous benefit package, including: 27 days annual leave entitlement Pension scheme (NHS pension transferable) Life Cover Free Car Parking Cycle to Work Scheme Car Leasing Scheme Health Service Discounts Occupational Sick Pay Subsidised refreshments Blue Light Card Employee Assistance Programme For more details about this role please read the job description and person specification or contact Andrea Wedgwood, Retail Area Manager andrea.wedgwood@stelizabethhospice.org.uk Only applicants selected for interview will be contacted, and invitation to interview will be sent by email. If applying, please keep a check on your emails including your spam/junk folders.

NHS Jobs - Newport

£28,819 to £31,626 a year

ContractFull time

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

NHS Jobs - London

PermanentFull time

Pay: Starting at £26,000 Starting date: Waiting for right candidate- open Excellent organisational and administrative skills, being proficient in word and excel Working knowledge of EMIS and Docman useful, as work will involve using both Working knowledge of ERS useful, as work will involve knowing how to process ERS Arrange appointments, referrals, tests and follow-ups Assisting senior GPs with administrative burden (include health processing forms, dealing with complaints with supervision and dealing with cancer safety netting) Undertake reception duties/ care navigation work on a daily basis, this includes booking patient appointments, patient queries, and answering telephone calls Assisting the management team with rotas, complaints and claims Acting on behalf of the GP to liaise with outside agencies Monitoring the practice emails and responding Assisting with attaining QOF targets Involvement in the management of long term conditions Chase letters and results Maintain patient confidentiality For all above areas where required, training will be provided

NHS Jobs - Aylesbury

£39,959 to £48,117 a year

ContractFull time

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert. If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application. If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

NHS Jobs - Stratford-upon-avon

£19.50 to £22 an hour

PermanentFull time

Key ResponsibilitiesOperational Management Support the day-to-day operational management of the practice. Develop and implement systems and processes that improve efficiency and patient experience. Monitor operational performance and recommend improvements where required. Support business continuity and risk management planning. Quality and Compliance Lead the practice's CQC compliance programme, ensuring continuous readiness for inspection. Develop, coordinate and monitor clinical and non-clinical audits. Maintain policies, procedures and governance documentation. Support the management of significant events, complaints, and quality improvement initiatives. Digital and Information Systems Lead digital transformation projects across the practice. Optimise the use of EMIS Web and other clinical systems to improve patient care and operational efficiency. Work with external providers to implement new technologies and digital solutions. Ensure compliance with information governance and data protection requirements. Service Development Identify opportunities to improve services and patient access. Support the implementation of new NHS initiatives and contractual requirements. Lead projects that improve operational performance and patient outcomes. Research Coordinate the practice's participation in research studies. Liaise with research networks and external organisations. Ensure studies are delivered in accordance with governance requirements. Communications and Engagement Manage the practice website and digital communications. Oversee patient communications, social media, and marketing activities. Support patient engagement initiatives and promote practice services. Leadership Work collaboratively with the Practice Manager and Assistant Practice Manager as part of the Senior Management Team. Provide leadership and support to staff involved in operational projects. Foster a culture of continuous improvement, teamwork, and accountability. Deputise for the Practice Manager where appropriate. Financial and Performance Support Assist with monitoring contracts, enhanced services and operational performance. Support the preparation of reports for Partners and the Senior Management Team. Use data and performance metrics to inform decision-making and service improvements. Person SpecificationEssential Educated to degree level or equivalent experience. Significant operational management experience within primary care, healthcare, or a similar regulated environment. Excellent organisational, communication and leadership skills. Experience of project management and service improvement. Knowledge of CQC standards, governance and quality assurance. Experience using clinical systems, preferably EMIS Web. Strong analytical and problem-solving skills. Ability to prioritise competing demands and work under pressure. Desirable Management qualification or equivalent. Experience of NHS contracts and primary care performance frameworks. Knowledge of research governance. Experience in digital transformation and change management. Experience managing websites, communications or social media. Values The successful candidate will demonstrate professionalism, integrity, compassion and a commitment to delivering high-quality patient care. They will be collaborative, innovative and motivated to support the ongoing development of Rother House Medical Centre as an outstanding GP practice.

Talk Staff Group Ltd

£24,000 to £26,000 a year

On-sitePermanentFull time

We are working with a reputable law firm based in Matlock who are looking to recruit a Conveyancing Assistant to join their growing business. You will be assisting the conveyancer to deal with all manner of conveyancing work to include purchases, sales, transfer of equity, remortgages and more. To be considered for the role, you’ll require the following essentials: • Proven experience of working within a Conveyancing Assistant role • Experience with case management systems • An understanding of the full conveyancing process • Strong customer service skills & communication skills • Proficient in MS Office & the ability to pick up new systems quickly • Ability to work to tight deadlines • Excellent attention to detail & organisational skills Within this position, you’ll also be: • Answering incoming calls & responding to email enquiries • Taking initial enquiries • Providing quotations to clients • Answering client questions & queries • Managing client expectations • Drafting legal documents & correspondence • Updating of databases and case management software • Liaising with estate agents, lenders and any other third parties as required • Attending team meetings as required • Carrying out general administration tasks such as printing, photocopying & scanning of documents • Using the Land Registry Portal to upload documents & submit applications • Carrying out property searches Salary & Working Hours Salary is £24,000 - £26,000 per annum, dependant on experience Working Hours are Monday – Friday, 9am – 5pm with 1 hours’ lunch break Talk Staff Recruitment is an established division of Talk Staff Group and works with companies throughout the East Midlands and UK with roles including many areas such as: Accountancy & Finance, Human Resources, Marketing, Contact Centre and Office Support. Talk Staff Recruitment act as an Employment Agency in relation to this vacancy. See our website for more details and jobs available - http://www.talkstaff.co.uk/jobs 0115 697 2662

Dewis Centre for Independent Living - Pontyclun, Vale Of Glamorgan

On-siteContractPart time

Personal Assistant(s) to support a 22-year-old young man from Llanharry, who has Cerebral Palsy, which affects his mobility. 17.5 hours per week, morning, lunchtime& bedtime support calls. £15.35 per hour. Personal care, support in the home. You must have a mature attitude, good common sense & can use your own initiative. Experienced or trained in using a convene system preferred. Confident in using sling & ceiling track hoist. Please read full Job Description before applying.