Administrator
Bupa - Peterborough, Cambridgeshire
PermanentFull time
Job Description: Administrative Assistant - Mindplace Mindplace Peterborough, Serpentine Green Hargate Way, Hampton, Peterborough, PE7 8BE Permanent. Full time, 37.5 hours. Hours will consist of a combination of weekday shifts 2pm-10pm and at least one shift over the weekend Sat 9am-5pm or Sun 11am-5pm with some flexibility to cover day shifts as required £27,900 per annum plus excellent benefits We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout • Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails • Proactive in maintaining a well presented reception and waiting areas • Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms • Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA • Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure • Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines • Assist in bookings of mammograms and MSK referrals (where delivered at the centre) • Post - collect, open, date stamp, distribute incoming post, and post outgoing post. • Generate letters as required by the business. • Monitor stocks and order goods when required. • Process invoices/delivery notes as per Bupa policy • Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns (please only apply if you can commit to the hours required for our centre) Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets Wagestream - Have early access up to 40% of your earned wages within minutes Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Administration Locations: Mindplace Peterborough
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Counsellor
Bupa - Brighton and Hove, England
PermanentPart time
Job Description: Counsellor - Mindplace (Face to Face) Project House, Princess House, Queens Road, Brighton, BN1 3XB Permanent Competitive salary + Fantastic benefits Part-time hours available: Minimum of 3 days per week Full-time roles are available Session Requirements: We can offer sessions from Monday to Friday - 8am - 4pm and 2pm - 10pm Weekends 08:30-17:00 At least one late shift or weekend shift required 5 appointments per day We make health happen As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Your Role: As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies. Responsibilities: Provide high-quality counselling or brief interventions with excellent clinical outcomes. Deliver comprehensive assessments and formulations to drive evidence-based interventions. Offer different models of service delivery, including face to face sessions Adhere to Bupa's case management processes and collaborate with Clinical Leads and the wider therapy team. Follow sessional limits based on the client's company benefits. Provide signposting or onward referrals as needed. Offer ad-hoc or one-off wellbeing support and coaching. Conduct one-off assessments and referral recommendations. Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training. Work autonomously within professional guidelines and Bupa's service policies and procedures. Attend regular clinical supervision and team meetings. Collaborate with the operational and clinical team to improve client and employee experiences. Qualifications: Essential: BACP Accredited Counsellors/Psychotherapists NCPS Professional Accredited Registrants UKCP Registered Psychotherapeutic Counsellors/Psychotherapists 3 years of full-time post-qualification counselling experience. Please note, accreditation is required at the time of application. Desirable: Training in incident support. Corporate experience and business understanding. Key Skills & Experience: General adult mental health specialism experience. Proficiency in Microsoft Systems and electronic medical record systems. Ability to evaluate, plan, and prioritise workload within demanding time scales. Proven customer service and client liaison experience. Excellent clinical knowledge application. Strong presentation and interpersonal communication skills. Professional and personal drive. Enthusiastic, self-motivated, and self-sufficient. Rapid and decisive response capability. Excellent team player. Strong problem-solving skills. Experience managing own caseload and working towards individual targets and outcomes. Efficient diary management and time boundary maintenance. High standards in written and oral communication. Diverse and varied clinical experience. Personal Characteristics: Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team. Awareness of KPIs and ability to work in a fast-paced environment. Effective diary utilisation planning within a two-week lead time. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Clinical Services Locations: Mindplace Brighton
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Lifestyle & Wellness Co-ordinator
Bupa - Malvern, Worcestershire
PermanentFull time
Job Description: Lifestyle & Wellness Co-ordinator The Springs Care Home, Spring Lane, Malvern WR14 1AL Carehome.co.uk rating: 9.8/10 Salary: £13.10 - £14.10 per hour dependent on experience Permanent Contract. 24 hours pw, rota will include alternate weekends. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle & Wellness Co-ordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support - all available via one phone number 24/7 Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal on every shift 28 days holiday Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest-free annual travel loan to enable the purchase of public transport annual season tickets Wagestream - Have early access to up to 40% of your earned wages within minutes We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note, this role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Springs
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Kitchen Assistant
Bupa - Branksome, England
PermanentFull time
Job Description: Kitchen Assistant The Lindsay Care Home, 47A Lindsay Road, Poole BH13 6AP £13.10 - £14.10 per hour (30 Hour Contract) 3 ten hour shifts per week 8am - 7pm Alternate weekends We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Acting as the link between the main kitchen and our residents Assisting the chefs to plate meals, prepare food trolleys and ensure all preparation areas are kept clean and tidy Monitoring stock rotation, complying to company policies and procedures following all mandatory COSHH and HACPP guidelines Assisting with catering for special events such as summer BBQs and Christmas parties Key Skills / Qualifications needed for this role: A passion for food with previous experience working in a kitchen and a Basic Food Hygiene Certificate. You want to deliver an excellent service at each meal and make our residents feel at home. You'll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience. Working with the wider kitchen and care home teams - you're comfortable communicating with others, cherishing the little moments with our residents. Benefits Flexible working patterns to fit around you Comprehensive induction (fully paid) Free meal on every shift DBS Check and Uniform provided and paid for by Bupa Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Lindsay
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Senior Care Assistant
Bupa - Sutton at Hone, England
PermanentFull time
Job Description: Senior Care Assistant Location: Broad Oak Manor Care Home, Arnolds Lane, Sutton-at-Hone, Dartford, Kent DA4 9HF Contract: Permanent - Full Time Hours: 44 hours per week, covering days Salary: £13.25 to £14.84 per hour depending on experience CQC rating: Good Carehome.co.uk rating: 9.8 / 10 NOTE: This role requires you to have your own transport due to the homes location Broad Oak Manor is a beautiful Edwardian manor house set within a peaceful village, providing residential, nursing and short stay care, including palliative and convalescence care. The home is CQC registered to provide care for over and under 65 years. It's not far from the busy M25 and A2. There are lots of places where residents can seek out company or enjoy a little quiet time, with the home having a cosy feel whilst retaining charming period features. They can get their hair or nails done in the salon, settle down with a book in the quiet lounge, or join in with an activity. The home is surrounded by lovely landscaped gardens. A varied food menu is available, and meals can be enjoyed in a dining room, though residents can choose to eat in the privacy of the bedroom if desired. Snacks, lighter options and homemade cakes are available throughout the day as well as a night bite menu. The home always listens carefully to what the residents have to say, especially when it comes to planning activities. Pamper sessions, flower arranging, movie nights, and arts and crafts among the many activities that residents can choose from seven days a week, including those who are less mobile. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. As a Senior Care Assistant, we understand how crucial your role is to our home. Not only driving of Care Assistants that deliver high quality, personal care to our residents, but also inspiring, developing, and nurturing them to be their best every day. We'll train you on all aspects of our new digital care, which is transforming how we work, making things easier and letting you focus on clinical excellence and care for our residents. And as healthcare experts for over 75 years, we're committed to continually training you in the clinical and social care developments you need to do your job, learning from some of the best people in the industry. It's an exciting time to be with us. You'll help us make health happen by: Day-to-day responsibility for running a unit Supporting with clinical duties, including supporting the nurse to observe, issue medication, review care plans and accurate record keeping Driving and managing a team of Care Assistants, including responsible for all shift handovers of the teams Helping with training and supervision of new staff members so they feel welcomed and supported Building relationships with residents, their families and external teams such as GPs and District Nurses Assisting residents with a range of personal care duties Key Skills / Qualifications needed for this role: You'll have completed / working towards an NVQ3 in care. We're more than happy to support you in the completion of your qualification if needed. You're motivated, positive and with great interpersonal skills, and you enjoy working in a close-knit team. You're pivotal in running a unit, working with the Nurse to aid with clinical duties for the home. You have previous experience of the role and knowledge of its rewards and challenges. Just as importantly, you also have a passion for making a real difference to people's lives, giving them the kindness, personalised support and dignity they need. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Broad Oak Manor (Dartford)
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Counsellor / Psychotherapist
Bupa - Dartford, England
PermanentFull time
Job Description: Counsellor - Mindplace (Face to Face) East Suite ,Cotton Lake House, Crossways Business Park, Dartford, DA2 6QH Permanent Competitive salary + Fantastic benefits Part-time hours available: Minimum of 3 days per week Session Requirements: We can offer sessions 8am - 4pm or 2pm - 10pm Weekends 8am - 4pm Either one 2pm-10pm weekday shift or weekend day shift required 5 appointments per day We make health happen As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Your Role: As a Counsellor/Psychotherapist, you will provide high-quality, effective, and safe counselling to Bupa customers over the short, medium, or longer term. You will work independently and as part of a multi-disciplinary clinical team, liaising daily with internal and external services, organisations, and safeguarding agencies. Responsibilities: Provide high-quality counselling or brief interventions with excellent clinical outcomes. Deliver comprehensive assessments and formulations to drive evidence-based interventions. Offer different models of service delivery, including face to face sessions Adhere to Bupa's case management processes and collaborate with Clinical Leads and the wider therapy team. Follow sessional limits based on the client's company benefits. Provide signposting or onward referrals as needed. Offer ad-hoc or one-off wellbeing support and coaching. Conduct one-off assessments and referral recommendations. Deliver group psychoeducation, raise mental health awareness, and promote mental wellbeing through remote presentations, workshops, and training. Work autonomously within professional guidelines and Bupa's service policies and procedures. Attend regular clinical supervision and team meetings. Collaborate with the operational and clinical team to improve client and employee experiences. Qualifications: Essential: BACP Accredited Counsellors/Psychotherapists NCPS Professional Accredited Registrants UKCP Registered Psychotherapeutic Counsellors/Psychotherapists 3 years of full-time post-qualification counselling experience. Please note, accreditation is required at the stage of application. Desirable: Training in incident support. Corporate experience and business understanding. Key Skills & Experience: General adult mental health specialism experience. Proficiency in Microsoft Systems and electronic medical record systems. Ability to evaluate, plan, and prioritise workload within demanding time scales. Proven customer service and client liaison experience. Excellent clinical knowledge application. Strong presentation and interpersonal communication skills. Professional and personal drive. Enthusiastic, self-motivated, and self-sufficient. Rapid and decisive response capability. Excellent team player. Strong problem-solving skills. Experience managing own caseload and working towards individual targets and outcomes. Efficient diary management and time boundary maintenance. High standards in written and oral communication. Diverse and varied clinical experience. Personal Characteristics: Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team. Awareness of KPIs and ability to work in a fast-paced environment. Effective diary utilisation planning within a two-week lead time. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year, increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Clinical Services Locations: Dartford Mindplace
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Lifestyle and Wellbeing Coordinator
Bupa - Cheltenham, England
PermanentPart time
Job Description: Activities Coordinator Richmond Village Cheltenham, Hatherley Lane, Cheltenham, GL51 6PN £12.90 per hour - Paid breaks and excellent benefits Permanent. Part time, 15 hours per week (2x7.5 hour shifts to also include alternative weekends We make health happen At Bupa, we provide support when it's needed most, and our Richmond Villages Cheltenham offer luxury retirement living, an aspirational lifestyle for our residents, and our top-tier accommodation is matched by superior service. We provide person-centred care that supports independence and respects individual choice, enabling our residents to lead their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. To live within our villages isn't just about being cared for, it's about giving people a quality of life - and that's especially true of the role of our Activity Co-ordinators. As an Activity Co-ordinator, you'll help us make a difference to our residents, ensuring they get the mental and physical stimulation that they need to remain healthy, fulfilled, and happy - and you'll have so much fun along the way. We tailor our residents activities plan, so one day you could be helping put on musical acts, or days out, the next you could be putting on exercise classes, hosting an arts and crafts afternoon or maybe something completely different (organising birthday surprises for our residents is always a favourite). Join us as an Activity Co-ordinator and let your creativity and enthusiasm flourish. You'll help us make health happen by We identify engaging activities for our residents through careful assessment, observation, and conversation, while keeping precise records. By connecting with residents, their families, friends, and colleagues, we gain a deep understanding of each resident's interests, abilities, and challenges, fostering active participation. We support the Head of Activities in orchestrating special events like garden parties, concerts, and excursions, always mindful of the budget and meticulous in our financial tracking. We aid residents in personal tasks such as letter writing, shopping, and reading, and encourage them to engage in their individual hobbies. Our commitment includes regularly refreshing and promoting the activities program within the village and the local community. Key Skills / Qualifications needed for this role: Previous experience organising events, would be advantageous, especially if you have experience working with the elderly and/or vulnerable. Your positive attitude and energetic, humorous nature are key to inspiring residents. With empathy and friendliness, you effortlessly forge enduring professional relationships with colleagues, residents, their families, and the local community. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Richmond Village Cheltenham
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Housekeeping Assistant
Bupa - Cheltenham, England
PermanentFull time
Job Description: Housekeeping Assistant Richmond Village Cheltenham, Hatherley Lane, Cheltenham, GL51 6PN £12.90 per hour - Paid breaks and excellent Bupa benefits Permanent. Part time contract to include alternate weekends We make health happen At Bupa, we provide support when it's needed most, and our Richmond Villages Cheltenham offer luxury retirement living, an aspirational lifestyle for our residents, and our top-tier accommodation is matched by superior service. We provide person-centred care that supports independence and respects individual choice, enabling our residents to lead their best lives. We take pride in our carehome.co.uk review score of 9.9 out of 10. Our housekeeper is the unsung hero of our award-winning retirement village. With a flair for perfection and a sprinkle of care, they keep our community sparkling and residents beaming with pride. You'll help us make health happen by: Ensuring that our residents' care home facilities, public areas and individual properties are maintained to the highest cleaning standards Operating vacuum cleaners, floor polishers and carpet shampooers Emptying bins regularly Sweeping, scrubbing, waxing and polishing floors Cleaning carpets and upholstery and washing woodwork, windows, door panels and sills Washing, drying and ironing residents clothing, bedding and communal laundry, including for our on-site care home residents Reporting all safety hazards to management, ensuring Health and Safety standards and COSSH are adhered to at all times. Key Skills / Qualifications needed for this role: You will ideally bring experience from a housekeeping or domestic cleaning role, along with a basic understanding of infection control, COSHH, and compliance standards. As someone who is friendly and approachable, you will forge enduring professional relationships with colleagues, residents, and their families. Recognizing the importance of a safe working environment, you possess a meticulous attention to detail and take pride in your work. Equipped with strong communication skills, you are adept at collaborating as part of a team, across various functions and services. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Free meal with every shift. 28 days holiday. Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. Competitive Pension plans and Parental leave options as well as access to unique products such as our Menopause plan. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing. We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Richmond Village Cheltenham
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Assistant Chef
Bupa - Sidcup, England
PermanentFull time
Job Description: Assistant Chef / Second Chef Location: The Sidcup Care Home, 2-8 Hatherley Road, Sidcup DA14 4BG Contract: Permanent - Full Time Hours: 37 hours per week Salary: £13.89 - £15.40 per hour (depending on experience) CQC rating: Good Carehome.co.uk rating: 9.6 / 10 We're looking for a talented and enthusiastic Assistant Chef / Second Chef to join our friendly team at The Sidcup Care Home. If you have a passion for fresh food, enjoy creating nutritious and delicious meals, and want to make a real difference to the lives of our residents, we'd love to hear from you. What You'll Be Doing As an Assistant Chef, you'll work closely alongside and report directly to the Chef Manager, supporting them in the day-to-day running of the kitchen and ensuring an exceptional dining experience for our residents. You'll play a key role in delivering high-quality food and service by: Preparing and cooking high-quality, nutritious meals using fresh ingredients. Creating varied menus that cater for individual dietary requirements, preferences and nutritional needs. Supporting residents to feel at home through excellent food and dining experiences. Helping to lead, train and motivate kitchen team members in food preparation, cooking and service standards. Maintaining high standards of food safety, hygiene and cleanliness in line with HACCP, COSHH and company procedures. Assisting with stock control, ordering and budget management. Supporting special events and celebrations, including birthday parties, seasonal events and themed dining experiences. What We're Looking For You'll be someone who genuinely enjoys cooking and takes pride in producing nutritious, well-presented meals. You'll also have: Previous experience working in a fresh food kitchen environment. Relevant food hygiene qualifications/certificates. A good understanding of food safety and hygiene standards. Strong organisational and communication skills. A positive and flexible approach, with a willingness to bring new ideas to the kitchen. A passion for enhancing residents' wellbeing through great food and meaningful interactions. Most importantly, you'll enjoy building relationships with residents and making every meal a memorable experience. Why Join Bupa? Our benefits are designed to support your health, wellbeing and financial security. As part of the team, you'll receive: My Healthcare - 24/7 access to GP appointments, physiotherapy, mental health support and more. Annual healthcare allowance worth approximately £350 to spend on selected Bupa healthcare products. Stream - access up to 40% of your earned wages before payday. Enhanced sick pay scheme for frontline colleagues. Free meal on every shift. Long service rewards including additional holiday and recognition awards. Interest-free annual travel loan. Bupa pension schemes. Discounts at a wide range of gyms and fitness facilities. Access to Viva, our global wellbeing programme supporting physical, mental, financial, social and environmental wellbeing. About The Sidcup Care Home The home is a purpose-built with modern comforts and conveniences. It prides itself on its warm and homely environment where residents can relax and feel safe inside the home and in the gardens. All bedrooms have en suite facilities and are furnished to a high standard. At mealtimes a wide range of nutritious dishes are offered, always made with fresh ingredients. Residents' dietary needs and personal preferences are always taken into account by the chef. The chef will visit residents to make tailored menus if necessary. There are regular tea rounds throughout the day with fresh cakes after lunch. Be You at Bupa At Bupa, diversity is at the heart of who we are. We welcome applications from people of all backgrounds and experiences and are committed to creating an inclusive workplace where everyone feels valued and supported. We are proud to be a Level 2 Disability Confident Employer and will offer an interview to disabled applicants who meet the minimum criteria for the role. Reasonable adjustments are available throughout the recruitment process. Apply today and help us make health happen. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: The Sidcup
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Personal Assistant - JTNCL
Disability North - Newcastle upon Tyne
from £16.10 an hour
On-sitePermanentPart time
Location: Westerhope, Newcastle Upon Tyne. Hours of work: 18 hours per week in school holidays and occasional evening and weekend work. Rate of Pay: £16.10 per hour We are looking for two Personal Assistants to support my son who is 13 years old and a permanent wheelchair user. My son is a very happy, loving and sociable person who is obsessed with trains and transport. A typical day out with him could be trainspotting at a train station, a ride on the metro or visiting a museum. He also loves to go bowling, mini golf and visit attractions. As James cannot stand at all he needs to be lifted or hoisted to toilet and when changing positions. Most of the time will be during school holidays but occasional evening or weekend work will be required. My son James has complex medical health needs and needs support with toileting (incontinent), feeding (gastrostomy fed) and occasionally oral suction. He also has epilepsy which presents as focal seizures which you need to be aware of and support him with. We spend a lot of time with him as a family and some days you may be asked to support me (mum) out and about other days you will be working with another support worker. We want him to increase his independence and explore the world around him in a safe environment. My son is nonverbal, he can vocalise some words but uses Makaton and a Voca to communicate, he also uses both a manual and electric wheelchair. I am keen that the person who fills this role is positive, friendly and will build a trusting relationship with him. Duties will include: Taking him to agreed activities/places using either public transport or if you hold a valid driving licence using his WAV. Leave and return home at agreed times and be accessible by phone. Tending to his personal needs, helping him to keep safe and navigate his environment while also promoting his Independence. Be vigilant of his safety especially around roads and ensuring that he is safe and interacting with appropriate persons. Also ensure the area you are visiting is safe and accessible. Always be contactable when with my son and update me when out without me. Provide emotional support to him if he gets upset or distressed. Give feeds and fluids through his gastrostomy. Change clothes and toilet him safely. Support development of life skills, such as using public transport and making purchases in shops. Encourage him to try new things and places but respect his boundaries. Support him emotionally when having a seizure and reassure him during them, recording the length and characteristics of the seizure. Skills and qualities: Essential Patient Kind & caring Open minded Good time keeping Reliable Flexible Honest Understanding Good at building relationships Positive outlook and be able to have fun with him. Preferred Experience working in the social care sector. Driver with clean driving licence. Where it is required, such as Health and Safety matters, practical training and guidance will be arranged, and the Personal Assistant will be expected to attend. A full DBS check will be completed on the successful applicants, and they must have permission to work in the UK. This vacancy will close as soon as a suitable candidate is appointed.
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