Senior Software Engineer
DWP Digital - City Of Manchester, Greater Manchester
£57,946 to £80,664 a year
PermanentFull time
Job Title: Senior Software Engineer Pay up to £80,664 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Do you want to work on code that counts? We're looking for talented Senior Software Engineers to help shape the future of digital services within the UK's largest government department. You'll work in collaborative, multidisciplinary teams to design and deliver secure, resilient and scalable solutions. Working with technologies including AWS, Kubernetes, Java, microservices and CI/CD, you'll help build and improve platforms that support critical public services at scale. We champion engineering excellence, clean code, automation and continuous improvement. Whether you're influencing technical direction, mentoring others or driving best practice, you'll have the opportunity to help deliver services that work for millions people and transform how government works. Build great software. Solve meaningful problems. Make a difference at scale. What skills, knowledge and experience will you need? Proven experience designing and assuring scalable, resilient and secure technology solutions, ensuring architectural decisions align with organisational strategy, standards and business outcomes. Demonstrated ability to lead within multidisciplinary agile teams, collaborating with engineers, product managers, delivery professionals and senior stakeholders to shape technical direction and delivery. Strong knowledge of cloud-native architectures, including AWS, containerisation technologies such as Docker and Kubernetes, and infrastructure-as-code approaches using Terraform or CloudFormation. Experience designing complex distributed systems, defining architectural patterns, and ensuring solutions are maintainable, interoperable and fit for long-term organisational needs. Understanding of modern software development lifecycles, CI/CD pipelines, automated testing and DevOps principles, ensuring architecture enables efficient and reliable delivery. Proven ability to embed security, accessibility, performance and operational resilience into architectural designs, ensuring services meet governance, compliance and user needs. You and your role Our Senior Software Engineers provide technical leadership, mentor engineers, and champion engineering best practice across DWP Digital. Working in multi-disciplinary agile teams alongside architects, designers, researchers, analysts and testers, you'll design, build and support secure, reliable digital services used by millions of people. You'll help modernise large-scale systems, transforming legacy platforms into resilient, scalable cloud-based architectures. With the freedom to influence technical decisions, you'll play a key role in shaping the future of engineering across one of the UK's largest government departments. Alongside hands-on engineering, you'll share expertise, grow capability and support the development of others across our engineering community. You'll also work with modern cloud technologies, including AWS, Kubernetes and infrastructure-as-code tooling, helping to build and operate cloud-based services that are scalable, resilient and designed for the future. This is an opportunity to solve complex technical challenges, influence technical strategy, and build services that help people access support more quickly and easily. We'll support your development through coaching, mentoring, professional learning and a thriving engineering community. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and 60% collaborating face to face in a hub. Pay: Pay for this role is from £57,946 to £80,664. The maximum salary for the grade is £68,205 plus a Digital Allowance of up to £12,459 per annum for exceptional candidates, subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £16,786 per year. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Senior Service Designer
DWP Digital - City Of Manchester, Greater Manchester
£57,946 to £68,205 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business challenges. A passion for championing user-centred design, sharing best practice and promoting service design standards across teams and communities. You and your role Our Senior Service Designers help shape the future of public services used by millions of people across the UK. We work on some of government's most complex and high-profile transformation programmes, usinf service design techniques, user insight and evidence-based approaches to create services that are accessible, effective and centred around user needs. You'll collaborate with multidisciplinary teams, bringing together user, business, policy and operational perspectives to understand problems, identify opportunities and design better outcomes. Using workshops, service mapping, visualisation and stakeholder engagement techniques, you'll help teams make informed decisions and deliver meaningful improvements across end-to-end services. We have a brilliant variety of roles, projects and services. You may be deployed into one of several business areas, including: Health and Disability - Delivers simple, responsive services and supports timely, accurate and understandable decision-making to help people access the support they need. Working Age Services - Responsible for the development and modernisation of employment-related benefits, including Universal Credit, covering both claimant and agent-facing services as well as future service strategy. Debt Management - Recovers debt arising from benefit payments while balancing effective recovery with fairness, ensuring repayment approaches reflect individual customer circumstances. Digital Payment Services - Supports the UK's largest payment operation, working with government and industry partners to modernise payment services through digital innovation and service design. Digital Channels - Owns the strategy, design, delivery and performance of DWP's customer and agent-facing digital services, including GOV.UK content, customer accounts, the GOV.UK App, telephony and postal channels. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Senior Service Designer
DWP Digital - Sheffield, South Yorkshire
£57,946 to £68,205 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business challenges. A passion for championing user-centred design, sharing best practice and promoting service design standards across teams and communities. You and your role Our Senior Service Designers help shape the future of public services used by millions of people across the UK. We work on some of government's most complex and high-profile transformation programmes, usinf service design techniques, user insight and evidence-based approaches to create services that are accessible, effective and centred around user needs. You'll collaborate with multidisciplinary teams, bringing together user, business, policy and operational perspectives to understand problems, identify opportunities and design better outcomes. Using workshops, service mapping, visualisation and stakeholder engagement techniques, you'll help teams make informed decisions and deliver meaningful improvements across end-to-end services. We have a brilliant variety of roles, projects and services. You may be deployed into one of several business areas, including: Health and Disability - Delivers simple, responsive services and supports timely, accurate and understandable decision-making to help people access the support they need. Working Age Services - Responsible for the development and modernisation of employment-related benefits, including Universal Credit, covering both claimant and agent-facing services as well as future service strategy. Debt Management - Recovers debt arising from benefit payments while balancing effective recovery with fairness, ensuring repayment approaches reflect individual customer circumstances. Digital Payment Services - Supports the UK's largest payment operation, working with government and industry partners to modernise payment services through digital innovation and service design. Digital Channels - Owns the strategy, design, delivery and performance of DWP's customer and agent-facing digital services, including GOV.UK content, customer accounts, the GOV.UK App, telephony and postal channels. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Senior Service Designer
DWP Digital - Birmingham, West Midlands
£57,946 to £68,205 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business challenges. A passion for championing user-centred design, sharing best practice and promoting service design standards across teams and communities. You and your role Our Senior Service Designers help shape the future of public services used by millions of people across the UK. We work on some of government's most complex and high-profile transformation programmes, usinf service design techniques, user insight and evidence-based approaches to create services that are accessible, effective and centred around user needs. You'll collaborate with multidisciplinary teams, bringing together user, business, policy and operational perspectives to understand problems, identify opportunities and design better outcomes. Using workshops, service mapping, visualisation and stakeholder engagement techniques, you'll help teams make informed decisions and deliver meaningful improvements across end-to-end services. We have a brilliant variety of roles, projects and services. You may be deployed into one of several business areas, including: Health and Disability - Delivers simple, responsive services and supports timely, accurate and understandable decision-making to help people access the support they need. Working Age Services - Responsible for the development and modernisation of employment-related benefits, including Universal Credit, covering both claimant and agent-facing services as well as future service strategy. Debt Management - Recovers debt arising from benefit payments while balancing effective recovery with fairness, ensuring repayment approaches reflect individual customer circumstances. Digital Payment Services - Supports the UK's largest payment operation, working with government and industry partners to modernise payment services through digital innovation and service design. Digital Channels - Owns the strategy, design, delivery and performance of DWP's customer and agent-facing digital services, including GOV.UK content, customer accounts, the GOV.UK App, telephony and postal channels. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Senior Service Designer
DWP Digital - Leeds, West Yorkshire
£57,946 to £68,205 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business challenges. A passion for championing user-centred design, sharing best practice and promoting service design standards across teams and communities. You and your role Our Senior Service Designers help shape the future of public services used by millions of people across the UK. We work on some of government's most complex and high-profile transformation programmes, usinf service design techniques, user insight and evidence-based approaches to create services that are accessible, effective and centred around user needs. You'll collaborate with multidisciplinary teams, bringing together user, business, policy and operational perspectives to understand problems, identify opportunities and design better outcomes. Using workshops, service mapping, visualisation and stakeholder engagement techniques, you'll help teams make informed decisions and deliver meaningful improvements across end-to-end services. We have a brilliant variety of roles, projects and services. You may be deployed into one of several business areas, including: Health and Disability - Delivers simple, responsive services and supports timely, accurate and understandable decision-making to help people access the support they need. Working Age Services - Responsible for the development and modernisation of employment-related benefits, including Universal Credit, covering both claimant and agent-facing services as well as future service strategy. Debt Management - Recovers debt arising from benefit payments while balancing effective recovery with fairness, ensuring repayment approaches reflect individual customer circumstances. Digital Payment Services - Supports the UK's largest payment operation, working with government and industry partners to modernise payment services through digital innovation and service design. Digital Channels - Owns the strategy, design, delivery and performance of DWP's customer and agent-facing digital services, including GOV.UK content, customer accounts, the GOV.UK App, telephony and postal channels. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - Newcastle upon Tyne, Tyne and Wear
£75,026 to £80,267 a year
PermanentFull time
Job Title: Lead Technical Architect Pay up to £75,026 - £96,683 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Shape the future of one of Europe's largest digital transformation programmes. Are you passionate about designing modern, scalable, and secure technology solutions that make a real difference to millions of people? We're looking for talented Lead Technical Architects to play a pivotal role in defining and delivering architecture for critical digital services across DWP Digital. Working within a complex and evolving technology landscape, you'll help shape strategic technology decisions that support some of the UK's most important public services. As a Lead Technical Architect, you'll collaborate with multidisciplinary teams, senior stakeholders, and architecture communities to design innovative solutions, provide expert technical leadership, and influence technology direction across major programmes and products. You'll be responsible for driving solution design, ensuring architectural integrity and governance, and helping teams deliver secure, resilient, and user-centred services at scale. This is an exciting opportunity to tackle complex technical challenges, shape enterprise-wide technology choices, and contribute to services that support millions of citizens every day. Join us and help build the digital services of the future. What skills, knowledge and experience will you need? Proven expertise in designing enterprise-scale architectures across cloud, on-premises and hybrid environments, encompassing networking, security, infrastructure, applications, data and integration services. Ability to apply architectural principles, patterns, standards, technology roadmaps and industry best practices to deliver scalable, secure and future-ready solutions. Proven experience providing architectural leadership across Agile, Waterfall and hybrid delivery environments, guiding solutions from discovery and design through to deployment and live service. Capability in translating complex business requirements into robust technical architectures, with clear traceability, stakeholder engagement and influence over technology decisions. Proficiency in architecture modelling and solution design, using recognised frameworks, techniques and tools to communicate complex concepts to both technical and non-technical audiences. Proven experience designing microservices, API-led and event-driven architectures, applying modern integration patterns, messaging and data streaming approaches to deliver resilient, high-performing digital services at scale. You and your role As Lead Technical Architects, you'll be responsible for shaping and governing technology solutions across major digital programmes - that means providing architectural leadership, influencing strategic decisions and driving the adoption of modern technologies and best practices. You'll work with senior stakeholders across DWP, influencing technology decisions, building consensus on architectural approaches, and ensuring solutions deliver the greatest value for users and the business. You'll be empowered to identify opportunities to modernise services and drive digital transformation. You'll use architectural best practice, emerging technologies and industry standards to solve complex business challenges. This is a role where your technical leadership and your ability to communicate complex information across different teams, programmes and business areas will ensure the solutions DWP are building are scalable, secure, resilient and fit for the future. You'll be a senior member of the architecture community here. You'll mentor and support other architects, sharing knowledge, promoting best practice and helping teams understand how their work contributes to wider organisational goals and strategic outcomes. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Up to £96,683. A salary of £75,026 plus a Government Digital and Data Allowance of up to £21,657, subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - Blackpool, Lancashire
£75,026 to £80,267 a year
PermanentFull time
Job Title: Lead Technical Architect Pay up to £75,026 - £96,683 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Shape the future of one of Europe's largest digital transformation programmes. Are you passionate about designing modern, scalable, and secure technology solutions that make a real difference to millions of people? We're looking for talented Lead Technical Architects to play a pivotal role in defining and delivering architecture for critical digital services across DWP Digital. Working within a complex and evolving technology landscape, you'll help shape strategic technology decisions that support some of the UK's most important public services. As a Lead Technical Architect, you'll collaborate with multidisciplinary teams, senior stakeholders, and architecture communities to design innovative solutions, provide expert technical leadership, and influence technology direction across major programmes and products. You'll be responsible for driving solution design, ensuring architectural integrity and governance, and helping teams deliver secure, resilient, and user-centred services at scale. This is an exciting opportunity to tackle complex technical challenges, shape enterprise-wide technology choices, and contribute to services that support millions of citizens every day. Join us and help build the digital services of the future. What skills, knowledge and experience will you need? Proven expertise in designing enterprise-scale architectures across cloud, on-premises and hybrid environments, encompassing networking, security, infrastructure, applications, data and integration services. Ability to apply architectural principles, patterns, standards, technology roadmaps and industry best practices to deliver scalable, secure and future-ready solutions. Proven experience providing architectural leadership across Agile, Waterfall and hybrid delivery environments, guiding solutions from discovery and design through to deployment and live service. Capability in translating complex business requirements into robust technical architectures, with clear traceability, stakeholder engagement and influence over technology decisions. Proficiency in architecture modelling and solution design, using recognised frameworks, techniques and tools to communicate complex concepts to both technical and non-technical audiences. Proven experience designing microservices, API-led and event-driven architectures, applying modern integration patterns, messaging and data streaming approaches to deliver resilient, high-performing digital services at scale. You and your role As Lead Technical Architects, you'll be responsible for shaping and governing technology solutions across major digital programmes - that means providing architectural leadership, influencing strategic decisions and driving the adoption of modern technologies and best practices. You'll work with senior stakeholders across DWP, influencing technology decisions, building consensus on architectural approaches, and ensuring solutions deliver the greatest value for users and the business. You'll be empowered to identify opportunities to modernise services and drive digital transformation. You'll use architectural best practice, emerging technologies and industry standards to solve complex business challenges. This is a role where your technical leadership and your ability to communicate complex information across different teams, programmes and business areas will ensure the solutions DWP are building are scalable, secure, resilient and fit for the future. You'll be a senior member of the architecture community here. You'll mentor and support other architects, sharing knowledge, promoting best practice and helping teams understand how their work contributes to wider organisational goals and strategic outcomes. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Up to £96,683. A salary of £75,026 plus a Government Digital and Data Allowance of up to £21,657, subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Lead Technical Architect
DWP Digital - City Of Manchester, Greater Manchester
£75,026 to £80,267 a year
PermanentFull time
Job Title: Lead Technical Architect Pay up to £75,026 - £96,683 plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. Shape the future of one of Europe's largest digital transformation programmes. Are you passionate about designing modern, scalable, and secure technology solutions that make a real difference to millions of people? We're looking for talented Lead Technical Architects to play a pivotal role in defining and delivering architecture for critical digital services across DWP Digital. Working within a complex and evolving technology landscape, you'll help shape strategic technology decisions that support some of the UK's most important public services. As a Lead Technical Architect, you'll collaborate with multidisciplinary teams, senior stakeholders, and architecture communities to design innovative solutions, provide expert technical leadership, and influence technology direction across major programmes and products. You'll be responsible for driving solution design, ensuring architectural integrity and governance, and helping teams deliver secure, resilient, and user-centred services at scale. This is an exciting opportunity to tackle complex technical challenges, shape enterprise-wide technology choices, and contribute to services that support millions of citizens every day. Join us and help build the digital services of the future. What skills, knowledge and experience will you need? Proven expertise in designing enterprise-scale architectures across cloud, on-premises and hybrid environments, encompassing networking, security, infrastructure, applications, data and integration services. Ability to apply architectural principles, patterns, standards, technology roadmaps and industry best practices to deliver scalable, secure and future-ready solutions. Proven experience providing architectural leadership across Agile, Waterfall and hybrid delivery environments, guiding solutions from discovery and design through to deployment and live service. Capability in translating complex business requirements into robust technical architectures, with clear traceability, stakeholder engagement and influence over technology decisions. Proficiency in architecture modelling and solution design, using recognised frameworks, techniques and tools to communicate complex concepts to both technical and non-technical audiences. Proven experience designing microservices, API-led and event-driven architectures, applying modern integration patterns, messaging and data streaming approaches to deliver resilient, high-performing digital services at scale. You and your role As Lead Technical Architects, you'll be responsible for shaping and governing technology solutions across major digital programmes - that means providing architectural leadership, influencing strategic decisions and driving the adoption of modern technologies and best practices. You'll work with senior stakeholders across DWP, influencing technology decisions, building consensus on architectural approaches, and ensuring solutions deliver the greatest value for users and the business. You'll be empowered to identify opportunities to modernise services and drive digital transformation. You'll use architectural best practice, emerging technologies and industry standards to solve complex business challenges. This is a role where your technical leadership and your ability to communicate complex information across different teams, programmes and business areas will ensure the solutions DWP are building are scalable, secure, resilient and fit for the future. You'll be a senior member of the architecture community here. You'll mentor and support other architects, sharing knowledge, promoting best practice and helping teams understand how their work contributes to wider organisational goals and strategic outcomes. Details. Wages. Perks. Location: You'll join us in one of our brilliant digital hubs in Blackpool, Birmingham, Leeds, Manchester, Newcastle or Sheffield whichever is most convenient for you. Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub. Pay: Up to £96,683. A salary of £75,026 plus a Government Digital and Data Allowance of up to £21,657, subject to our assessment of capability at interview. Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%, worth up to £21,735 per year. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Senior Service Designer
DWP Digital - Newcastle upon Tyne, Tyne and Wear
£57,946 to £68,205 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business challenges. A passion for championing user-centred design, sharing best practice and promoting service design standards across teams and communities. You and your role Our Senior Service Designers help shape the future of public services used by millions of people across the UK. We work on some of government's most complex and high-profile transformation programmes, usinf service design techniques, user insight and evidence-based approaches to create services that are accessible, effective and centred around user needs. You'll collaborate with multidisciplinary teams, bringing together user, business, policy and operational perspectives to understand problems, identify opportunities and design better outcomes. Using workshops, service mapping, visualisation and stakeholder engagement techniques, you'll help teams make informed decisions and deliver meaningful improvements across end-to-end services. We have a brilliant variety of roles, projects and services. You may be deployed into one of several business areas, including: Health and Disability - Delivers simple, responsive services and supports timely, accurate and understandable decision-making to help people access the support they need. Working Age Services - Responsible for the development and modernisation of employment-related benefits, including Universal Credit, covering both claimant and agent-facing services as well as future service strategy. Debt Management - Recovers debt arising from benefit payments while balancing effective recovery with fairness, ensuring repayment approaches reflect individual customer circumstances. Digital Payment Services - Supports the UK's largest payment operation, working with government and industry partners to modernise payment services through digital innovation and service design. Digital Channels - Owns the strategy, design, delivery and performance of DWP's customer and agent-facing digital services, including GOV.UK content, customer accounts, the GOV.UK App, telephony and postal channels. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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Senior Service Designer
DWP Digital - Blackpool, Lancashire
£57,946 to £68,205 a year
PermanentFull time
DWP. Digital with Purpose. Join DWP as a Service Designer and help shape inclusive, user-centred services that support millions of people across the UK, solving complex challenges and delivering meaningful improvements to essential public services every day. Our DWP Digital teams use fresh ideas and leading-edge tech to build and maintain digital solutions that will be used by nearly every person in the UK, every day and at key moments in their lives. DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us. What skills, knowledge and experience will you need? Experience designing end-to-end services that solve complex problems while balancing user needs, business goals and policy objectives. A strong understanding of evidence-based service design methods, using research, insight, storytelling and visualisation techniques to deliver better outcomes. The ability to influence and collaborate with stakeholders at all levels, building consensus and supporting decision-making across multidisciplinary teams. Experience leading workshops and service design activities, creating collaborative environments that enable teams to deliver user-centred services. A proven track record of identifying opportunities for improvement, analysing service performance and solving complex user and business challenges. A passion for championing user-centred design, sharing best practice and promoting service design standards across teams and communities. You and your role Our Senior Service Designers help shape the future of public services used by millions of people across the UK. We work on some of government's most complex and high-profile transformation programmes, usinf service design techniques, user insight and evidence-based approaches to create services that are accessible, effective and centred around user needs. You'll collaborate with multidisciplinary teams, bringing together user, business, policy and operational perspectives to understand problems, identify opportunities and design better outcomes. Using workshops, service mapping, visualisation and stakeholder engagement techniques, you'll help teams make informed decisions and deliver meaningful improvements across end-to-end services. We have a brilliant variety of roles, projects and services. You may be deployed into one of several business areas, including: Health and Disability - Delivers simple, responsive services and supports timely, accurate and understandable decision-making to help people access the support they need. Working Age Services - Responsible for the development and modernisation of employment-related benefits, including Universal Credit, covering both claimant and agent-facing services as well as future service strategy. Debt Management - Recovers debt arising from benefit payments while balancing effective recovery with fairness, ensuring repayment approaches reflect individual customer circumstances. Digital Payment Services - Supports the UK's largest payment operation, working with government and industry partners to modernise payment services through digital innovation and service design. Digital Channels - Owns the strategy, design, delivery and performance of DWP's customer and agent-facing digital services, including GOV.UK content, customer accounts, the GOV.UK App, telephony and postal channels. Details. Wages. Perks. Hybrid Working: We work a hybrid model - you'll spend some time working at home (40%) and some time collaborating face to face in a hub (60%). Pay: We offer competitive pay for this role of £68,205. Pension: You'll get a brilliant civil service pension with employer contributions of 28.97%, worth over £16,786 per year. Holidays: A generous leave package starting at 26 (rising to 31 days over time). You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays. We have a broad benefits package built around your work-life balance which includes: Time off volunteering and charitable giving Bring your authentic self to work with 'I Can Be Me in DWP' Discounts and savings on shopping, fun days out and more Interest-free loans to buy a bike or a season ticket, so it's even easier for you to get to work and start making a difference Professional development, coaching, mentoring and career progression opportunities. And we have an award-winning environment and culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards Diverse and Inclusive Leadership at Digital Leaders Awards 2024 Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025 Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards Process: We know your time is valuable, so our application and selection process is just two stages: Apply: complete your application on Civil Service Jobs. Interview: A single stage interview online. CLICK APPLY for more information and to start your application
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