Administrator
Bupa - Manchester, England
PermanentFull time
Job Description: Administrator Manchester, M22 5WX Full Time | 40 Hours per Week Clinic opening hours are 7am - 8pm Monday to Wednesday & 7am to 6pm on Thursday & Friday Salary: £27,900 per annum Fully on-site role as this is a clinic-based role We Make Health Happen At Bupa, you'll be welcomed, valued, and supported to thrive. We champion diversity and understand the importance of our people reflecting the communities and customers we serve. You'll find an inclusive environment where you can be yourself, surrounded by colleagues who share the same purpose: helping people live longer, healthier, happier lives. We are looking for a professional and customer-focused Administrator to join our team in Manchester. You will play a vital role in ensuring every customer receives an exceptional experience throughout their journey within the centre, from arrival through to checkout. As the first point of contact, you'll be responsible for welcoming customers, managing enquiries, supporting administrative processes, and working closely with clinical colleagues to deliver a seamless service. How You'll Help Us Make Health Happen As a Centre Administrator, you'll support the day-to-day operation of the clinic while delivering outstanding customer service at every stage of the customer journey. Key responsibilities include: Greeting and welcoming customers in a professional and friendly manner. Supporting customers throughout their visit, ensuring a positive and seamless experience. Answering, screening, and directing incoming telephone enquiries. Proactively managing centre mailboxes and responding to emails in a timely manner. Maintaining a clean, organised, and welcoming reception and waiting area. Ensuring customer reports and documentation are processed and dispatched within agreed timescales. Keeping customers informed about procedures, appointments, and services. Building strong relationships with customers and colleagues. Liaising closely with clinical teams to ensure effective service delivery. Working towards individual and team performance objectives. Contributing positively to team goals and continuous improvement initiatives. What You'll Bring Essential Skills and Experience Previous experience in a customer-facing environment. Proven ability to build strong customer relationships. Excellent verbal and written communication skills. Experience handling customer enquiries face-to-face, by telephone, and via email. Strong organisational and time management skills. Ability to work effectively in a fast-paced environment while maintaining attention to detail. Experience working towards individual and team targets. Good IT skills, including Microsoft Office applications and customer management systems. A positive, resilient, and customer-focused approach. Benefits Our benefits are designed to make health happen for our people. Viva, our global wellbeing programme, supports every aspect of wellbeing, including mental, physical, financial, social, and environmental health. You'll enjoy a range of benefits, including: Equivalent of 25 days holiday, increasing with length of service. Option to buy and sell annual leave. Bupa health insurance as a benefit in kind. Enhanced company pension scheme. Life assurance. Access to Viva wellbeing initiatives and support programmes. Gym discounts and fitness partnerships. Retail, travel, and leisure discounts. Access to a range of learning and development opportunities. Why Bupa? We're a healthcare company with no shareholders, which means our customers are at the heart of everything we do. Our people are united by a shared purpose: helping people live longer, healthier, happier lives while making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our colleagues to Be You at Bupa. We champion diversity and believe our workforce should reflect the communities and customers we serve. That's why we actively encourage applications from people of all backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. We aim to offer an interview or assessment to every disabled applicant who meets the minimum criteria for the role. We'll ensure you are treated fairly throughout the recruitment process and will make reasonable adjustments wherever needed. Time Type: Full time Job Area: Administration Locations: Clinic - South Manchester
Read more
SME Account & New Business Manager
Bupa - Brighton, England
PermanentFull time
Job Description: SME Account & New Business Manager Location: Brighton Full Time / Permanent Hybrid - 2 days a week in the office 35 hours Salary: £35,000 + performance-based bonus. We make health happen At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. As a health insurer and healthcare provider, we're focused on our customers, not shareholders. That means every decision we make is centred on delivering great outcomes and outstanding experiences. As an SME Account & New Business Manager, you'll play an important role in helping businesses access the health insurance support their employees need. This is a fantastic opportunity to develop your career across both account management and new business sales. You'll manage a portfolio of small and medium-sized business customers while identifying new opportunities for growth through direct relationships and intermediary partners. If you enjoy building trusted relationships, finding solutions, and helping customers get the most from their health insurance, you'll have the chance to make a real difference while developing a broad commercial skillset in a supportive, purpose-led organisation. Key Responsibilities As an SME Account & New Business Manager, you'll: Manage and grow a portfolio of SME customers and intermediary partners. Build strong relationships through regular contact, meetings, and excellent customer service. Retain and develop existing business by supporting customer renewals and identifying growth opportunities. Generate and convert new business opportunities through referrals, intermediary relationships, inbound enquiries, and proactive outreach. Manage sales opportunities from initial enquiry through to completion, including quotations, negotiations, and follow-up activity. Support new customers through the onboarding process, helping to create a smooth and positive experience. Work closely with intermediaries, sharing product knowledge and supporting customer meetings, presentations, and sales opportunities. Use Salesforce and performance data to manage your pipeline, prioritise activity, and identify opportunities for growth. Stay up to date with market developments, competitor activity, and customer trends. Resolve customer queries and concerns, working with colleagues across the business when needed. Contribute ideas that improve customer experiences and ways of working. Maintain high standards of quality, customer care, and regulatory compliance. What We're Looking For We're looking for someone who enjoys working with customers, is commercially minded, and takes ownership of delivering results. You'll ideally have: Experience within health insurance, healthcare, insurance, or financial services. A background in account management, business development, sales, or a combination of these areas. Experience building strong customer and/or intermediary relationships. Strong communication skills, with confidence presenting and negotiating across phone, virtual and face-to-face channels. A proactive approach and the ability to spot opportunities for growth. Good planning and organisational skills, with the ability to manage multiple priorities. Strong analytical and numerical skills, using data to support decision-making and performance improvement. Attention to detail and the ability to maintain accurate records. Knowledge of the health insurance market or a willingness to quickly build your expertise. Experience using CRM systems such as Salesforce and Microsoft Office applications. A collaborative approach and a commitment to continuous learning and development. Why Bupa? Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or when studying, living, travelling or working abroad. Bupa Global has offices around the world including London and Brighton (UK), Dublin (Europe), Miami (USA), Dubai (UAE, in partnership with OIC), Egypt and Hong Kong (China) as well as regional offices in mainland China, Singapore, the Dominican Republic, Bolivia, Panama, Guatemala and Ecuador. Time Type: Full time Job Area: Business Development Locations: Victory House, Brighton
Read more
Cognitive Behavioural Psychotherapist - Mindplace Brighton
Bupa - Brighton and Hove, England
PermanentPart time
Job Description: Cognitive Behavioural Psychotherapist - Face to Face Mindplace Brighton, Project House, Princess House, Queens Road, Brighton, BN1 3XB Permanent. Part-time hours available (Minimum of 2 days per week*) Salary: Competitive salary ** plus excellent Bupa benefits **Based on full-time hours, as this role is part-time, the salary will be pro-rata Session Requirements: Monday to Friday, 8am-5pm 5 appointments per day We are looking for someone to work part‑time, a minimum of 2 days per week on any days across the week. Each day will include 5 appointments We make health happen: As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. You'll help us make health happen by: The Cognitive Behavioural Psychotherapist will provide high quality, safe and effective Cognitive Behavioural Psychotherapy. The role will involve the following: To provide high-quality Cognitive Behavioural Therapy or low-level brief interventions which demonstrates excellent clinical outcomes. To deliver comprehensive assessments and formulations that drive evidence-based intervention. To ensure a thorough assessment determines the most appropriate pathway of care and support for the client. To provide different models of service delivery including face-to-face, telephone or video consultations, depending on client preference. To adhere to Bupa's case management processes and work collaboratively with the Clinical Leads and wider therapy team. To adhere to sessional limits depending on the client's monetary allowance as determined by their Private Medical Insurance, whilst working towards therapeutic recovery goals. To provide signposting or onwards referral as and when required. To provide ad-hoc or one-off wellbeing support and coaching as and when required. To provide one-off assessments and referral recommendations, when required. To work at a client level to provide group psychoeducation, raising awareness of mental health and wellbeing, promotion of mental wellbeing guidance via remote presentation, workshop events and training as and when required. To work autonomously within professional guidelines and the overall framework of Bupa's service policies and procedures. To attend regular clinical supervision, both individually and group based, to support clinical practice, in line with BUPA and professional body guidelines. To work with the operational and clinical team to identify ways to improve client and employee experiences. Key Skills / Qualifications needed for this role: ESSENTIAL Full Accreditation with British Association of Behavioural and Cognitive Psychotherapies (BABCP). Holds a Post-Graduate Diploma in Cognitive Behavioural Therapy (CBT/High Intensity) which is BABCP accredited. At least 2 years' post-qualification experience providing high intensity CBT interventions, working with clients who have a range of presentations. DESIRABLE Training and accreditation in one or more additional specialised areas of psychological treatment, such as EMDR. Corporate experience and business understanding. Excellent leadership and management skills. Key Skills & Experience: IT Skills including proficient on Microsoft Systems as well as electronic medical record systems. Ability to evaluate, plan and prioritise workload within demanding time scales. Proven experience of customer service and client liaison. Excellent application of clinical knowledge. Excellent presentation and interpersonal communication skills. Strong professional and personal drive. Enthusiastic, self-motivated, and self-sufficient. Ability to respond rapidly and decisively. Excellent team player. Strong problem-solving capability. Experience of managing own caseload, working towards individual targets and outcomes. Maintaining time boundaries and efficient diary management working towards utilisation targets. Be able to demonstrate high standards in written and oral communication. Diverse and varied clinical experience to draw upon. Personal characteristics Well-developed communication skills. Ability to organise time effectively. Ability to work autonomously in a busy environment. Understanding and awareness of business environment. Ability to work well within a multi-disciplinary team. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, covering mental, physical, financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive: Equivalent to 25 days holiday per year (pro-rata for part time), increasing with length of service, with the option to buy or sell. Enhanced pension and life insurance. Support with travel costs via a season ticket loan or cycle2work. Discounted access to online gym sessions. Annual performance-based bonus. Bupa health insurance as a benefit in kind. Option to join dental insurance scheme at a discounted rate. Access to our Digital GP platform on your mobile. Emotional wellbeing support. Access to family mental health line. Financial wellbeing channels. Support for carers. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”. We champion diversity and understand the importance of our people representing the communities and customers we serve. We especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Clinical Services Locations: Mindplace Brighton
Read more
Lifestyle and Wellbeing Coordinator
Bupa - London, England
PermanentFull time
Job Description: Lifestyle and Wellbeing Coordinator Location: Havelock Court Care Home, 6 Wynne Road, Stockwell. London SW9 0BB Contract: Permanent - Full Time Hours: 40 hours per week, including some weekend working Salary: £12.75 to £13.75 per hour, depending on experience CQC rating: Good Carehome.co.uk rating: 9.2 / 10 About Havelock Court Havelock Court has been purpose-built to offer care for a diverse range of conditions. These include carefully tailored plans for residents aged 18 and over. The home specialises in mental health, nursing, residential and dementia care and those living with physical disabilities. The facility makes the most of modern care capabilities, even having its own gymnasium, activities kitchen and games area. All bedrooms are ensuite and have a 24-hour call system. Quality care is supported by good nutrition, with Havelock Court looking to cater for the personal taste of residents. There is also a private dining for residents to spend quality time and enjoy a three-course meal with loved ones. The home has a weekly activities and rehabilitation programme which consists of movie clubs, reminiscence therapy, flower arranging, support for independent living, poetry, arts and crafts, cookery and numerous social events. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle and Wellbeing Coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Havelock Court
Read more
Care Assistant
Bupa - Springfield, England
PermanentFull time
Job Description: Care Assistant Location: The Lawns Care Home, Lawn Lane, Springfield, Chelmsford, CM1 7JB Salary: £12.75 up to £13.75 per hour depending on experience Contract: Permanent - Full Time Hours: 33 hours per week - Days or nights available Working pattern: 12-hour day shifts on a rota basis, including alternate weekends CQC rating: GOOD Carehome.co.uk 9.7/10 Nestled in a quiet residential spot not far from the centre of Chelmsford, the home welcomes anyone in need of nursing, residential, convalescence, respite and palliative care. We also offer support for those living with a physical disability. The home offers bright and homely interiors with ensuite bedrooms. Large landscaped gardens, a bright sun loggia and a furnished patio area that provide the ideal setting to relax. Equipped with a 24-hour call system, the highly trained staff and experienced staff are always on hand to provide professional care and support. Residents can enjoy views of the garden during mealtimes in the dining room. The chef manager ensures that all residents' nutritional needs are met with appetising meals created by the home's dedicated chef. Whether residents wish to continue pursuing a favourite hobby or would like to take part in a new pastime, the activities staff work hard to ensure their needs are met. Activities such as exercise classes and games are regularly organised, and a mobile library and entertainers are often on the events calendar. We make health happen At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people. Key Responsibilities Support residents with a wide range of differing requirements from companionship to personal care. Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation. Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan. Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually. Maintain accurate care plans in line with regulatory & legal requirements. What we're looking for: Motivation, positivity, and great interpersonal skills. Excellent communication skills and the ability to work both independently and as part of a team. Desirable: Previous experience in a care home environment or a Health and Social Care qualification. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, encompassing all aspects of health - from mental and physical to financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: The Lawns
Read more
Hospitality Assistant - Bank
Bupa - London, England
PermanentPart time
Job Description: Hospitality Assistant Location: Heathland Court Care Home, London SW19 5NJ Contract: Bank Contract Salary: £13.10 per hour CQC rating: Good Carehome.co.uk rating: 9.3 / 10 Heathland Court is an elegant and spacious home situated in the leafy suburb of Wimbledon. It offers long and short-term residential, nursing and and dementia care. The home is surrounded by attractive, well-maintained gardens, originally a private house, you will find many of its original features, including traditional fireplaces and high ceilings inside the grand stone building. There is plenty of communal space, with five well-furnished lounges and a conservatory for residents and families to relax and socialise. It's close to local transport links, is a few minutes' drive from the A3, has its own dedicated car park and benefits from a bus route stopping near the home. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients and try to cater for all ethnicity groups. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them. There's a real sense of community at Heathland Court. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. We make health happen Our waiting on staff play an important role as your presence during mealtimes is crucial. It ensures residents receive dignified, personalised attention, promotes social interaction, and contributes to overall well-being. You'll help us make health happen by: Setting up tables in the restaurant Serving in the restaurant at mealtimes Preparing trays and providing room service to residents who wish to stay in their rooms for meals Ensuring that the restaurant and café are tidy and meet all high standards Keeping the kitchen area clean and tidy at all times You may also be asked to support other areas as required, such as serving meals to or removing trays from resident's rooms, restocking resident's personal kitchens or delivering refreshments. Key Skills / Qualifications needed for this role: You are a person who cares deeply for others and is driven to make a significant impact on people's lives. With your background in customer service, and potentially some experience in catering or kitchen roles-though not essential as training is provided-you excel in communication. You thrive in a tight-knit team setting, engaging with individuals from diverse backgrounds. Committed to providing outstanding service to our residents, you apply your expertise in upholding a clean, orderly, safe, and sanitary environment. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Locations: Heathland Court
Read more
Lifestyle and Wellbeing Coordinator
Bupa - Northampton, England
PermanentPart time
Job Description: Lifestyle and Wellbeing Coordinator Richmond Village Northampton, Bridge Meadow Way, NN4 5EB Salary Range: £12.90 per hour & Excellent Benefits Permanent: 12 hours per week Shift Pattern: Hours available between 10:00am and 5:00pm, either as 2 x 6-hour shifts or 3 x 4-hour shifts. to include weekends on a rota basis We make health happen Here at Bupa we support those when they need it the most. Richmond Villages are our retirement village provider. They deliver person-centred care, supporting independence and honouring choice to help our residents live their best lives. As an Lifestyle and Wellbeing Coordinator at our village, you'll work alongside our Head of Activities, getting to know our residents and delivering events that truly enrich their lives and ensure they stay connected with the village community. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: Identifying suitable activities for our residents through assessment, observation and discussion, ensuring you maintain accurate records Liaising with our residents, relatives, friends and other colleagues, you'll ensure you have a good understanding of resident's interests, abilities and difficulties and encourage participation in activities Assisting the Head of Activities in planning special events at the village such as garden parties, musical events and day trips, ensuring all activities are carried out within the agreed budget and accurate financial records are maintained Assisting residents with letter writing, shopping and reading, encouraging the pursuit of individual hobbies. Ensuring the activities programme is regularly updated and advertised within the village, including events within the local community Key Skills / Qualifications needed for this role: It's essential you have a full, clean UK driving licence along with experience organising events, it would be advantageous if you have experience working with the elderly and/or vulnerable. With a positive attitude, you have the ability to motivate residents using your energy and great sense of humour. Empathetic and friendly in your approach, you'll have no problem building long lasting professional relationships with colleagues, residents, their families and members of the local community. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Richmond Northampton Village
Read more
Nurse Associate
Bupa - London, England
PermanentFull time
Job Description: Nursing Associate Based Onsite (London Medical W1U 5HJ) Permanent, Full time (37.5 hours) Working hours - on rota Monday to Friday Salary from £33,945 Role Overview At Bupa, we're passionate about helping people live longer, healthier, happier lives and making a better world. As a Nursing Associate at London Medical, you'll play a vital role in delivering exceptional outpatient and diagnostic care within a consultant-led environment across a broad range of specialist services. You'll work as part of a multidisciplinary team, providing compassionate, patient-centred care while supporting outstanding clinical outcomes and experiences. We Make Health Happen London Medical is a specialist outpatient and diagnostic centre within Bupa, offering expert consultant-led care across specialties including Cardiology, Endocrinology, Ophthalmology, Gynaecology, ENT, Respiratory Medicine, Diabetes, General Practice and Health Assessments. As a Nursing Associate, you'll support patients throughout their healthcare journey, ensuring they receive safe, effective and compassionate care in a welcoming and professional environment. How You'll Help Us Make Health Happen Provide high-quality, compassionate and person-centred care to patients attending the centre. Support consultant-led outpatient clinics, diagnostic services and treatment pathways across multiple specialties. Undertake clinical observations, venepuncture, cannulation, specimen collection and other delegated clinical duties within your scope of practice. Assist with the preparation, treatment and recovery of patients undergoing outpatient procedures. Contribute to ongoing patient assessment, identifying and escalating concerns appropriately. Administer medications and injections within competency and organisational guidelines. Maintain accurate and timely patient records in accordance with NMC standards. Support emergency situations and respond in line with local escalation and resuscitation procedures. Promote patient wellbeing through education, health promotion and preventative care. Act as a patient advocate, ensuring patients feel informed, supported and valued throughout their visit. Participate in quality improvement initiatives, audits, governance activities and service development. Support colleagues, students, Trainee Nursing Associates and Healthcare Assistants within a collaborative team environment. Key Skills / Qualifications Essential Nursing Associate registration with the NMC. Competency in venepuncture and cannulation. Previous experience working as a Nursing Associate. Experience of clinical risk assessment. Evidence of continuous professional development. Knowledge of NMC Code, standards and professional practice requirements. Excellent verbal and written communication skills. Strong organisational and time management skills. Good IT skills including Microsoft Word, Outlook, Excel and Teams. Passion for delivering exceptional patient care and customer service. Desirable Experience working within outpatient services. Experience within Gynaecology services. Competency in ECG recording. Immunisation training. Immediate Life Support (ILS) certification. Exposure to a variety of clinical specialties Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony. Part of a Globally Trusted Healthcare Group When you join London Medical, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Time Type: Full time Job Area: Nursing & Theatres Locations: London Medical
Read more
Chef de Partie
Bupa - London, England
PermanentFull time
Job Description: Chef de Partie Cromwell Hospital, London SW5 0TU Full Time - Permanent (40 hours per week) Shift Patterns between 06:00-21:00 Salary from £35,500 + excellent benefits We make health happen At Cromwell Hospital, we're committed to delivering exceptional care and outstanding experiences for our patients. Behind every excellent patient experience is a dedicated team, including our catering professionals, who play a vital role in supporting patient wellbeing and recovery. As a Chef de Partie, you'll take ownership of a designated kitchen section and help deliver high-quality food across patient dining, staff catering, private dining, hospitality services, and events. Working within a hospital environment, you'll combine culinary expertise with a passion for service, ensuring every meal is safe, nutritious, and presented to the highest standard. How you'll help us make health happen Run your designated kitchen section during preparation and service, maintaining consistency, quality, and presentation standards. Prepare, cook, and present dishes across patient meals, staff dining, hospitality, private dining, meetings, and events. Support the delivery of services across multiple food outlets, adapting to varying service requirements and volumes. Ensure excellent mise en place, portion control, stock rotation, and waste management within your section. Work alongside senior chefs to develop specials, seasonal menus, and continuous improvements to food offerings. Prepare meals that meet a variety of dietary, medical, cultural, religious, and lifestyle requirements. Maintain high standards of food presentation, ensuring dishes are produced consistently and accurately. Communicate effectively with colleagues, hospitality teams, and ward teams to ensure smooth service delivery. Support, mentor, and guide Commis Chefs and Kitchen Porters within your section. Complete all opening and closing duties, cleaning schedules, and handovers. Follow all food safety, allergen management, infection prevention, and health & safety procedures to ensure a safe environment for patients, colleagues, and visitors. Key Skills / Qualifications Previous experience as a Chef de Partie or an experienced Demi Chef de Partie looking to progress. Proven ability to manage a kitchen section independently in a fast-paced, high-quality environment. Strong knowledge of food safety, HACCP principles, allergen management, and health & safety requirements. Excellent organisational skills with the ability to prioritise effectively under pressure. Strong knowledge of stock management, food storage, portion control, and waste reduction. Skilled in a range of cooking techniques with a keen eye for detail and presentation. Ability to follow recipes, specifications, and contribute to menu development. Excellent communication and teamwork skills. Comfortable completing food safety documentation and kitchen records accurately. Flexible approach to working hours to meet operational requirements. Desirable: Experience within healthcare, hospitality, hotel, or other highly regulated environments. Level 2 Food Safety qualification or equivalent. Experience delivering fine dining, hospitality services, or banqueting/events. Experience supporting audits, compliance checks, and kitchen quality standards. Previous experience mentoring or training junior kitchen team members Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Property & Facilities Locations: Cromwell Hospital London
Read more
Lifestyle and Wellbeing Coordinator
Bupa - Bishop’s Stortford, Hertfordshire
PermanentFull time
Job Description: Lifestyle and Wellbeing Coordinator Location: Premier Court Care Home - Thorley Lane East, Thorley, Bishop's Stortford, CM23 4BH Contract: Permanent - Part Time Hours: 16 hours per week covering 2 days per week on a rota basis. Will include some weekend working. Salary: £13.10 per hour CQC rating: Good Carehome.co.uk rating: 9.8 / 10 Premier Court is set in a very peaceful countryside location within Bishop's Stortford. It provides a full range of residential and nursing care. A modern, purpose-built home, Premier Court has comfortable ensuite single bedrooms and attractive décor. The home features well-furnished lounge areas where residents can relax and socialise, there is also an onsite hair salon and the homes very own tea room for all to enjoy. The home benefits from lots of outside space with courtyard gardens for family and friends to use whenever they come to visit. The home is also wheelchair accessible throughout. Enjoying food is an important part of life. The chefs create well-crafted menus made with the freshest ingredients. Soon after a resident arrives at the home, staff discuss their personal preferences and dietary needs with them. There's a real sense of community at Premier Court. The activities calendar includes arts and crafts, music, flower arranging and gardening. Visiting entertainers often perform, and residents can enjoy outings to garden centres, shopping trips or places of interest. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. A Lifestyle and Wellbeing Coordinator in our care home is like the chief fun officer. They create a vibrant, joy-filled atmosphere for our residents. They dream up exciting events and hobbies that residents will love. Think arts and crafts, baking, book clubs, and even pub quizzes. They work closely with our residents and care teams to create tailored activity plans. Whether it's gentle chair-based exercise or a garden party, they've got it covered! Coordinators bring people together for laughter, camaraderie, and shared experiences. Activities aren't just fun; they're also therapeutic. From meditation to wellbeing classes, they boost residents' spirits and well-being. You'll help us make health happen by: Running morning and afternoon activity sessions. Producing and updating an activity planner for the home, working to a set activities budget Organising birthday surprises for our residents Liaising with external companies and performers from the local community to organise days out/events at the home Organising one to ones with our residents, this might involve reminiscing tools, puzzles, reading or just a cup of tea and a chat Supporting the home with their social media channels as required Key Skills / Qualifications needed for this role: You're a creative thinker with plenty of ideas, who can also manage budgets and maintain paperwork, effectively managing priorities as they arise. Wanting to make a real difference, you're interested in caring for others, sharing your sense of humour and spreading your infectious enthusiasm for making people's lives better. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Premier Court
Read more