Chef De Partie
Bupa - Nantwich, England
PermanentFull time
Job Description: Job Title: Chef De Partie Location: Richmond Village Willaston, 261 Crewe Road, Nantwich, CW5 6GX Salary: £29,012 plus Excellent Benefits and £1,000 welcome bonus Contract: Permanent - Full Time - 40hrs Shift: Shifts 7am-3pm & 10am-6.30pm 5 days from 7 - NO SPLIT SHIFTS We make health happen Richmond Village Willaston is looking to appoint a Chef De Partie to join their team. The role of Chef De Partie in this luxury retirement village is a blend of culinary skill and lifestyle balance. With a roster planned and sociable shifts, you will enjoy a work-life balance while showcasing your talents Supporting the Head Chef's vision and responsibilities. This role also serves as a stepping stone for aspiring chefs aiming to progress. You will be aware of resident's food allergen and dietary requirements and have experience in providing modified foods & preparation of modified diets including puréed, soft, and texture-adapted meals for residents with specific health needs, whilst maintaining food quality and presentation to that of a luxury experience. Key Skills / Qualifications needed for this role: Preparing modified diets including puréed, soft, and texture-adapted meals for residents with specific health needs. Cooking and preparing food in accordance with food hygiene regulations and safety standards. Participating in the preparation and serving of meals on the hotplate, as required. Ensuring all food is used within the prescribed period, with particular attention to perishable (high-risk) goods. Supporting a welcoming and dignified dining experience for all residents. Understanding of health and safety procedures. NVQ or equivalent City & Guilds qualification in Professional Cookery. CIEH Level 2 Food Safety Award or equivalent certification. A strong team player who enjoys working collaboratively to deliver excellent dining experiences. Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40). Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Paid breaks and a Free meal with every shift Holidays - 20 days + Bank Holidays Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. Wagestream - Have early access up to 40% of your earned wages within minutes. We offer a range of Bupa pension plans - Find out more on our career site Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. Access to discounts at a wide variety of gyms and fitness facilities across the UK We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Should you be successfully hired into this role, we are pleased to be able to offer you a one-off Starter Bonus of £1000 as a thank you for deciding to join Bupa Care Services. The Starter Bonus will be paid to you in the next available pay run once you have completed four weeks' service and will be subject to deductions for tax and NI. Ts &Cs Apply Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Richmond Willaston Village
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Advance Nurse Practitioner
Bupa - Edinburgh, Scotland
PermanentPart time
Job Description: Vacancy: Advanced Nurse Practitioner (Adult Registered Nurse) Location: Edinburgh, ED3 5PP Contract: Permanent Hours: Part-Time / 16 hours per week (2 days per week). Salary: £Competitive salary plus fantastic BUPA benefits We make health happen. At Bupa, you can be the Nurse you want to be. With the autonomy to use your skills and strong benefits to support you, patient care can be your top priority. Building a career in Nursing has never been easier, with good hours, you can live a balanced, healthy lifestyle. Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe. How you'll help us make health happen by: At Bupa Health Clinics, we're redefining how primary care is delivered by bringing high‑quality healthcare directly to corporate clients. Our services are operational from Monday to Friday 08:30am - 17:50pm. We're now looking for an experienced Advanced Nurse Practitioner (ANP) to join our growing Onsite Clinics service, delivering face‑to‑face primary care to adults in a modern, supportive environment. It is essential that you are an independent prescriber with V300, and hold an Advance Clinical Practice qualification. As the Advance Nurse Practitioner you'll deliver high‑quality primary care consultations in clinic settings. Working within your scope of practice and aligned to national and internal clinical frameworks, you'll play a vital role in delivering safe, effective and patient‑centred care. You'll collaborate closely with a wider multidisciplinary clinical leadership team, contributing to service development, quality improvement and an outstanding customer experience. About the Clinic The Clinic will be onsite and provide CBT, Primary Care and Physiotherapy services to our corporate client. What you'll bring: Current NMC Registration (Adult Nurse) with no restrictions to practice (essential) MSc or PGDip in Advanced Clinical Practice (essential) Independent prescribing qualification (V300) (essential) Clinical Practice as a registered Nurse (Minimum 3 years) ( essential) Primary Care Advanced Nurse Practitioner (Minimum 2 years ( essential) Independent Prescriber (Minimum 2 years) ( essential) Current Basic Life Support Certificate ( essential) Current Safeguarding Children and Adult Level 3 ( essential) Ability to evidence implementation of the four pillars of advanced practice ( essential) Previous experience in private practice (desirable) Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Access to Bupa Campus and our Clinical Training Facility to support your clinical career development Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various other benefits and online discounts Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we offer a guaranteed interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately, Time Type: Part time Job Area: Nursing & Theatres Locations: Clinic - Edinburgh
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Administrator
Bupa - Manchester, England
PermanentFull time
Job Description: Administrator Marble Street, Manchester, M2 1FB Full time, Permanent, 40 hours per week Monday, Tuesday, Wednesday & Friday - 8 hour shifts between the hours of 7am to 6pm, Thursday 7am - 8pm, occasional Saturday with option to work overtime Salary: £27,900 fantastic benefits We make health happen. We are looking for a customer focused Administrator to join our team at Manchester Marble Street. In this role, you will provide essential front of house and back-office support to ensure our patients receive outstanding service from entering the clinic until after they leave. The work can be fast-paced and demanding at times, but with the support of your colleagues and team leader, you will finish each day knowing you have made a meaningful difference to every customer. You'll help us make health happen by: Working on reception greeting and welcoming customers in addition to supporting the customer journey throughout the centre. Ensuring all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms. Supporting our clinical staff by preparing client files and scanning documents, allowing them to focus fully on patient care. Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails. Carrying out day-to-day administrative tasks to keep the clinic running smoothly, including handling post, answering calls and emails, managing card transactions, processing invoices, and organising delivery notes. Working closely with clinical colleagues to ensure client reports and correspondence are completed and sent within required timeframes. Key Skills / Qualifications needed for this role: Proven experience delivering exceptional, client focused customer service. Previous experience in an administrative role; experience in healthcare is desirable but not essential Strong time management skills and flexibility - you will need to adapt quickly and support different areas throughout your shift Excellent attention to detail, along with solid computing skills and a good understanding of Microsoft Office applications Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days holiday, increasing through length of service, with option to buy or sell Bupa Health Trust (health insurance) as a benefit in kind 24/7 Anytime HealthLine (confidential, round-the-clock service) Healthy Minds - 24/7 employee assistance programme Family Mental HealthLine EDF Energy discounts Competitive pension scheme MyGymDiscounts - discounts on gym memberships and online workout programmes Mortgage advice (free mortgage advice from an independent mortgage broker) My Bupa Extras - shopping discounts and cashback deals platform Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately. Time Type: Full time Job Area: Locations: Marble Street
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Clinical Unit Manager
Bupa - London, England
PermanentFull time
Job Description: Clinical Unit Manager Bupa Canary Wharf, 50 Bank Street, E14 5NT Permanent, Full time (37.5 hours) Mon-Fri with occasional Saturday work (1 or 2 Saturdays a month) Salary: Competitive We make health happen This is an exciting opportunity to lead nursing and clinical services in a purpose-built Specialist Diagnostics & Dental Centre. Featuring state-of-the-art facilities including MRI, CT, X-ray, and mammography, the centre delivers a wide range of outpatient, diagnostic and day case procedure services across multiple specialities. As Clinical Unit Manager, you'll play a pivotal role in establishing and embedding clinical services, creating pathways and processes that deliver outstanding patient care and experience. You'll be a visible leader, driving clinical excellence, governance, and innovation while supporting the seamless transition of patients across care pathways within Bupa's London network. How you'll help us make health happen Lead the design, implementation, and monitoring of care pathways and clinical service delivery models. Ensure safe staffing levels and skill mix, maintaining competence across nursing teams. Drive quality assurance programmes and manage clinical audits to improve patient care. Provide strong, visible leadership and act as a role model for inclusive culture and clinical excellence. Oversee operational delivery, resource utilisation, and financial management within budgetary expectations. Manage complaints, incidents, and embed learning to continuously improve care standards. Support recruitment, retention, and development of a highly engaged nursing team. Collaborate with consultants and multidisciplinary teams to optimise patient pathways and experience. Deputise for the Centre General Manager as required. Key Skills / Qualifications Essential: Registered Nurse (Adult) with live NMC registration. Bachelor's degree or equivalent professional education. Teaching/assessing qualification. Management qualification or working towards one. Significant experience in a senior nursing role within Outpatient/Diagnostic settings. Experience leading new service implementation and managing clinical audits. Strong knowledge of NMC Codes, governance, and resource management. Excellent leadership, communication, and financial awareness. Desirable: Diploma in Management Studies or equivalent. Safe sedation training. Experience in radiology nursing, theatres/anaesthetics, or research and development. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of professional registration fees Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Onsite gyms or local discounts where no onsite gym available Various other benefits and online discounts Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Nursing & Theatres Locations: Canary Wharf
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Registered Nurse
Bupa - Bedworth, England
PermanentPart time
Job Description: Registered Nurse Location: Richmond Village Bede, Hospital Road, Coventry, CV12 0PB Salary: £19.40ph & Excellent Benefits plus £1000 welcome bonus Contract: Permanent Full-time and part-time opportunities available, with flexible day or night shifts to suit your lifestyle. We make health happen Are you a passionate and dedicated Registered Nurse looking for your next career move? Richmond Villages Bede is offering a rare opportunity to join our exceptional clinical team, delivering outstanding person-centred care within our luxury retirement village. At Richmond Villages Bede, we pride ourselves on creating a warm, supportive environment where residents can live well, and our colleagues can thrive. As a Registered Nurse, you will play a vital role in enhancing the lives of our residents, providing high-quality nursing care, leading by example, and working collaboratively with a multidisciplinary team committed to excellence. Whether you are seeking career progression, greater work-life balance, or the chance to make a genuine difference every day, this is an exciting opportunity to become part of a respected organisation that values and invests in its people. You can count on a thorough induction when you start to help you settle into your new role followed by ongoing training and development including access to apprenticeships. This also includes access to our online portal which has a variety of resources to aid personal development & free access LinkedIn's online learning platform. You'll help us make health happen by: · Taking responsibility for the well-being of our residents and making sure their physical, emotional and social needs are met · Coaching and guiding the team, providing formal and informal teaching programmes for colleagues and other care professionals · Carrying out assessments and developing, implementing and evaluating individualised care plans for each of our residents · Monitoring work areas and practices to ensure they are safe and conform to the relevant standards, policies and legislation Key Skills / Qualifications needed for this role: · A Registered Nurse with a valid NMC pin and a genuine commitment to adhering to the NMC Codes of Conduct and expanding your professional development · With a positive attitude, your energy and enthusiasm will encourage a supportive working environment · Naturally caring with a hands-on approach, you have a flair for helping people maintain their independence, choice and dignity · An effective communicator who's able to build strong and honest relationships with residents and the people they care about · A passion to coach, guide and support your team, as well as providing formal and informal programmes of training to colleagues and other care professionals · A respectful and compassionate team player with the belief in giving your personal best Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: · My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7. · Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 · We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. · Free meal with every shift · Holidays - 20 days + Bank Holidays · Long Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! · Interest- free annual travel Loan to enable the purchase of public transport annual season tickets. · Wagestream - Have early access up to 40% of your earned wages within minutes. · We offer a range of Bupa pension plans - Find out more on our career site · NMC annual pin payment (£120) reimbursed (Nurses only) · Parental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career site · Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health. · Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Part time Job Area: Care Home - Clinical Management Locations: Richmond Bede Village
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Receptionist
Bupa - Bathford, England
PermanentPart time
Job Description: Receptionist Location: Shockerwick House Care Home, Lower Shockerwick, Bath BA1 7LL Contract: Permanent - Part Time Hours: 20 hours per week, Weekend cover only Salary: £13.30 to £14.30 per hour, depending on experience CQC rating: Good Carehome.co.uk rating: 9.6 / 10 Shockerwick House is an historic building that has been lovingly converted into a care facility, offering nursing and residential care, convalescence, palliative, short stays for a minimum of one week and day care. Shockerwick House is located on the outskirts of Bath's World Heritage Site. The magnificent 17th century house is set in twelve acres of wheelchair friendly gardens, with an orangery and vegetable plot. The beautifully appointed rooms offer plenty of areas for residents to relax or socialise in. The home has a secure entry and exit system and a 24-hour call system so that residents feel safe and secure. All bedrooms have their own TV and telephone. Special diets are catered for and the home has magnificent, oak-panelled dining rooms. Hot and cold options are included and snacks and drinks are available throughout the day and night. Relaxation sessions, manicures and foot spas are just a few of the many additional benefits of life at Shockerwick House, with arts and crafts and musical afternoons being some of the activities that residents have embraced. We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Acting as the first point of contact for all visitors to the home Taking responsibility for managing new enquiries Providing advice and support both face to face and over the phone Conducting show-arounds within the care home Supporting the Home Manager and Administrator with clerical duties such as maintaining paperwork and filing Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed Key Skills / Qualifications needed for this role: You've worked as a receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You're approachable and organised and can build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. ** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Part time Job Area: Care Home - Facilities & Home Support Locations: Shockerwick House
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Clinic Supervisor
Bupa - London, England
PermanentFull time
Job Description: Clinic Supervisor Location: Bupa Clinic (Wimbledon) (SW20 0LW) Full Time (Permanent) 40 hours a week Salary: Competitive + Fantastic Benefits We make health happen. In this role, you will support the Practice Manager to drive and improve the operational performance across the Dermatology service and ensure customers receive the highest standards of customer service and satisfaction How you'll help us make health happen. You will take accountability for quality improvements and people management. You will drive a culture of continuous improvement by reviewing demand, understanding customer's needs (adults and children) and deliver process improvements Duties & Responsibilities include: Customer (adults and children) & Performance To drive and manage operational efficiencies across the service through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the centre of everything we do Support the collection of the right management information and interpretation of the data using the expertise of the clinical team around you To support in analysing failure demand, customer satisfaction results, complaints, and immediate feedback. Work towards understanding the root cause and put in place speedy remedial actions To support the Practice Manager in supporting the Service Delivery Manager with new business and service lines developments Ensure all incidents, concerns, complaints, and risks are managed in line with SLAs and Clinical Governance Quality Ensure compliance by your team with all policies, procedures and protocols issued by The Dermatology Partnership Ensure that clinical governance processes are in place as required by The Dermatology Partnership Governance policy. Ensure your team complies with internal and external standards and passes any internal and external inspections including the First Line Audits, ISO compliance audits Financial Understand the service finances so you can support the Practice Manager to respond quickly to changes within the external environment which impact on the services profitability Measure financial performance and understand any variation Take ownership on capacity management and come up with innovative solutions to maximise capacity and seek opportunities for getting increased revenue into the service People Directly manages and influences operational to ensures roles are staffed appropriately and in line with Bupa values. Develop clear communication strategies to ensure your team is up to date with all business updates and changes in conjunction with the Practice Manager Be the role model for appropriate management and leadership practices and ensure all your direct reports understand their role and responsibilities Key Skills / Qualifications & Experience: Excellent interpersonal skills and the ability to communicate with employees, colleagues, and customers. Strong experience of leading teams and people management including evidence of the ability to engage and motivate people Previous experience in a customer service environment and understanding of drivers of customer service excellence. Experience of the health and care and / or wellbeing industry Good track record of driving business performance and delivering business results Organisation and time management skills. Good presentation skills. Ability to interpret a wide range of data, assessing the relevant messages to the deliver to the customer, tailoring these based on individual requirements Strong empathy & communication skills - listen to the key messages, seek to understand the colleague's and customers perspective Prioritisation skills - make decisions in order to effectively manage own time IT proficiency including the use of Microsoft office systems Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Payment of Professional Registration fees 25 days annual leave and our flexible holiday scheme allows you to buy or sell up to 5 days each year in the flexible holiday window Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Opportunity to participate in our annual awards ceremony. Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring, and responsible in everything we do. We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Administration Locations: Stratum Clinic Wimbledon
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Administrator
Bupa - Ringwood, England
PermanentFull time
Job Description: Receptionist Administrator Location: Bupa Clinic, Ringwood (BH24 1EX) Full Time: 37.5 hours per week Working Pattern: Monday to Friday, between the hours of 08:00 to 16:30 Contract: Permanent Salary: £27,900 per annum We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our Clinic and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. We're looking for a friendly, organised, and customer-focused Administrator/Receptionist to join our team at Bupa Clinic Ringwood. As the first point of contact for our customers, you'll play a vital role in creating a warm and professional experience for every person who visits or contacts our clinic. Whether you're greeting customers, managing appointments, handling administrative tasks, or supporting our clinical teams, you'll help ensure the smooth running of the centre while delivering an outstanding customer experience. This is an ideal opportunity for someone who enjoys working with people, takes pride in delivering excellent service, and thrives in a busy healthcare environment. You'll help us make health happen by: Welcome and support customers throughout their visit, ensuring they receive an exceptional experience from arrival to departure. Manage incoming calls, emails, and customer enquiries professionally and efficiently. Book, amend, and manage appointments using our clinical systems. Process payments, invoices, and related administrative tasks accurately. Prepare customer documentation and support the management of medical records and test results. Maintain a clean, professional, and welcoming reception environment. Support clinicians and colleagues to ensure reports and customer information are processed within agreed timescales. Assist with stock control, ordering supplies, and general office administration. Contribute to a positive team culture and support colleagues across the wider Bupa network when required. Key Skills / Qualifications needed for this role: Previous reception, administration, or customer service experience. Excellent communication and interpersonal skills. Strong organisational skills with great attention to detail. Confidence using Microsoft Office and other digital systems. The ability to prioritise workload and remain calm in a busy environment. A proactive, positive, and reliable approach to work. GCSEs (or equivalent). Desirable: Audio typing skills. Knowledge of medical terminology. Experience within a healthcare setting. Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all our people to” Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to submit their application as soon as possible. Time Type: Full time Job Area: Administration Locations: Clinic - Ringwood
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General Practitioner
Bupa - Hatfield Peverel, Essex
PermanentPart time
Job Description: General Practitioner Bupa Health Centre Chelmsford, CM1 1HF Competitive Salary and Fantastic Benefits Minimum 4x sessions a week Working on Tuesdays and Wednesdays We make health happen. As an experienced Doctor, you'll be making a difference every day. At Bupa, feel less pressured in a flexible and dynamic role. With a supportive network and a healthy work-life balance, expect autonomy and an environment where collaboration is celebrated. You'll help us make health happen by: You will deliver primary care consultations to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction. We have a network of dedicated Bupa Health Clinics across the UK (which have superb CQC reports), and you will be joining a community of over 200 GP's delivering services and treatments to everyone - not just those with health insurance. Being a Bupa GP means a rewarding role with more time to explore patient needs, more time to listen, and ultimately more job satisfaction. Your duties will include, but not limited to: Delivering face to face private GP consultations. Undertaking clinical work in accordance with the standards of good clinical practice. Attending and participating in clinical meetings / training sessions as required. Participating in an annual clinical review and competency assessments within Bupa. Working with the Lead Physician on quality improvement activities including audits. Providing clinical advice and guidance to colleagues, which may include health advisors and administrative staff. What you'll bring: GMC GP Registration. A professional, but not robotic manner - your caring nature should extend across patients and colleagues. Current Basic Life Support (BLS) training certificate. Current Adult and Children Safeguarding Level 3 training certificate. Member of a Medical Defence Organisation. Great time management and flexibility. Current experience in general practice with good clinical decision-making skills. Taking pride in your work and in doing the best job you can. IT Proficiency including MS office, e-records and e-prescribing. Undertakes regular CPD activities in line with requirements of appraisal and revalidation. We are here for you: You'll have a support network around you, giving you the time to dedicate to each patient. You also be given the training to ensure you always reach your best. We will provide you with: Support from the administrative and clinical staff. Protected time to ensure you are as productive as possible and have the appropriate time needed with each patient. Reassurance of a good work-life balance. Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Salaried GP, you'll be eligible for: Paid indemnity Annual pay review Paid study leave CPD opportunities and access to leadership courses 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms and local discounts Cycle2Work scheme Dentistry and Musculoskeletal Services. Free annual health assessment Free annual flu vaccine and eye test Access to health minds service and 24/7 anytime Health line Paid career break Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. To find more information, for an informal discussion before applying, please contact Ariana Lacerda on ariana.lacerda@bupa.com Time Type: Part time Job Area: Clinical Services Locations: Clinic - Chelmsford
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Sports and Exercise Medicine Consultant/MSK Physician
Bupa - Crawley, England
PermanentPart time
Job Description: Sports and Exercise Medicine Consultant/ MSK Physician Opportunity to work onsite at Bupa Crawley, RH10 9LW Full / Part Time Hours Available Self-employed / Fee split We make health happen: At Bupa, you'll have the freedom to develop new lines of care, with the flexibility and development opportunities to push your career further. The purpose of this role is to deliver clinical consultations and procedures to a high level of care to customers with SEM/MSK conditions at a Bupa Health Clinic, based at Crawley. You will be working within a multidisciplinary MSK team of highly experienced clinicians. What are we looking for? An experienced, confident Sports and Exercise Medicine/MSK Physician who has: GMC registration & license to practice - listed on the Sport and Exercise Consultant register CCT or equivalent experience (Article 14) in Sport and Exercise Medicine CCT in Sport & Exercise Medicine Post-graduate Diploma or MSc in MSK Medical or SEM from a recognised awarding body Excellent customer skills and a passion to deliver high levels of effective evidence-based care Significant experience of working within an MSK/SEM MDT Ideally experience treating private patients Experience with sports injuries Excellent communication and interpersonal skills, written and verbal skills, organisation and time management Interest in continuing development - professional and business Benefits: Our benefits are designed to make health happen for our people. Joining Bupa in this role you will receive the following benefits and more: Competitive fee split arrangement Established customer referral pathway Administrative support Opportunity to work as part of an MSK MDT Opportunity to attend CPD events Annual Bupa Clinical Review Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. As a Disability Confident employer, we aim to offer a interview for every disabled applicant who meets the minimum criteria for the job. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. For further details, please contact adele.orchard@bupa.com Time Type: Part time Job Area: Clinical Services Locations: Clinic - Crawley
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