Senior Operational Resilience Consulting Manager
Hays Specialist Recruitment - London, London
£80,000 to £89,000 a year
HybridPermanentFull time
Senior Operational Resilience Consulting Manager £80,000 - £89,000 Permanent London - Hybrid Working On behalf of our client, I'm looking for an experienced Senior Operational Resilience Consulting Manager to join a growing resilience and crisis management practice supporting some of the UK's largest and most complex Financial Services organisations. This role will span cyber, technology, third party, cloud and digital resilience and will require practical experience of business continuity planning, disaster recovery and risk planning across the aforementioned technology and cyber disciplines. The successful candidate will lead large-scale resilience programmes, develop client relationships, drive business growth and support organisations in preparing for and responding to major disruptive events. What this role involves: * Leading operational resilience, business continuity and crisis management engagements for large organisations * Developing and growing senior client relationships across a portfolio of accounts * Supporting business development activity and identifying opportunities for growth * Managing complex projects, including budgets, delivery teams and client governance requirements * Advising senior leaders on resilience strategies, frameworks and industry best practice * Supporting the development of innovative resilience services and solutions * Designing and implementing resilience transformation programmes * Developing contingency plans for significant business disruption scenarios * Delivering resilience testing, simulations, exercises and scenario planning activities * Supporting major organisational change programmes and operational readiness initiatives * Assisting organisations during live incidents and conducting post-incident reviews What I'm looking for: * Extensive experience in operational resilience, cyber resilience, business continuity, crisis management or enterprise risk management * Strong knowledge of resilience regulations, industry standards and regulatory expectations within Financial Services e.g. SS1/21, SS2/21, DORA, ISO22301, ISO27001, NIST etc. * Experience working within large and complex regulated organisations * Expertise across areas such as technology resilience, third-party resilience, cloud resilience, disaster recovery, operational risk or enterprise risk management * A proven track record of developing client relationships and delivering commercial growth * Strong presentation and stakeholder management skills, with the ability to influence senior leaders, executives and boards * Excellent communication skills with the ability to explain complex resilience concepts to both technical and non-technical audiences * Experience designing and leading resilience exercises, simulations and testing programmes * Ability to assess complex operating models, identify critical dependencies and evaluate organisational vulnerabilities * Experience embedding resilience frameworks, controls and metrics into business processes and reporting structures * Strong leadership, coaching and mentoring capabilities * A proactive and collaborative approach with the ability to operate effectively in fast-paced and evolving environments * Willingness to travel in line with client requirements, including occasional international travel Benefits In addition to a salary of between £80,000 to £89,000, you'll also receive a variety of benefits, such as: Annual bonus Car/cash allowance Progression plans and growth opportunities within National and Global teams Good holidays and pension Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Contact Centre Manager - Housing (AWDO-C15168)
AWD online - West London
£65,826 to £65,826 a year
HybridContractFull time
Contact Centre Manager - Housing A fantastic opportunity to lead a multi-channel customer contact operation for a housing organisation, shaping a digital-first tenancy service and improving customer outcomes. If you’ve also worked in the following roles, we’d also like to hear from you: Customer Service Manager, Customer Operations Manager, Contact Centre Operations Manager, Housing Customer Service Manager, Customer Experience Manager, Customer Contact Manager, Customer Services Manager, Service Delivery Manager, Call Centre Manager This role is officially known as an Interim Contact Centre Manager (Customer & Digital) SALARY: £65,826 per annum + Benefits LOCATION: Hybrid / Ealing, West London - with office attendance in Ealing at least 3 times a week and attendance at other offices when required JOB TYPE: Full-Time, 12 Month Fixed Term Contract WORKING HOURS: 35 hours per week, Monday to Friday JOB OVERVIEW This is an excellent opportunity for a Contact Centre Manager to take ownership of day-to-day customer and digital contact centre performance across multiple channels, with responsibility for service quality, compliance and departmental KPIs. The Contact Centre Manager will lead and coach Team Managers, strengthen tenancy and digital capability, and help maximise first contact resolution and reduce avoidable demand. Working with Housing, Customer Support, Quality Assurance, Business Improvement and Digital Services colleagues, you will use insight and customer journeys to improve service delivery and channel shift. As Contact Centre Manager you will also oversee budgets, workforce capacity, business continuity and complaints support to maintain an efficient, compliant and customer-focused service. DUTIES Your duties as the Contact Centre Manager include: • Performance & KPI Management: Deliver and report on departmental and organisational customer contact KPIs, analysing performance and supporting managers to address performance and training gaps • Leadership & Coaching: Lead, coach and develop Contact Centre Team Managers, building specialist tenancy and digital capability and supporting consistently high team performance • Compliance & Quality Assurance: Ensure contact services meet governance, regulatory and external standards, with risks logged and mitigated through robust quality assurance • Customer Journey Improvement: Work with Business Improvement and insight teams to improve customer journeys, first contact resolution, customer experience and customer effort • Digital Service Development: Support channel shift to more cost-effective digital channels and promote effective digital customer services • Operational Planning: Manage service costs, budget, recruitment capacity, reporting and workforce requirements to support value for money • Service Collaboration: Work with Housing, Customer Support and Repairs teams to align activity and resolve service gaps • Business Continuity & Complaints: Lead contact centre business continuity planning and support stage 2 contact centre complaint responses • Systems & Knowledge: Help ensure teams have effective systems, streamlined processes, SOPs and knowledge articles to support customers CANDIDATE REQUIREMENTS ESSENTIAL • Previous leadership experience in a housing environment and in a contact centre environment • Extensive knowledge of housing and tenancy-related issues • Strong leadership, coaching and team development skills • Customer service knowledge focused on quality and first contact resolution • Analytical and problem-solving skills, including KPI analysis and performance improvement • Strong stakeholder engagement and collaboration skills • High proficiency in Microsoft Office, including Word, Excel and PowerPoint • Experience of risk management and regulatory compliance in contact or complaint services • Clear understanding of contact centre and telephony systems • Knowledge of customer contact KPIs, quality assurance and workforce planning • GCSE grade C/4 or above (or equivalent) in Maths and English DESIRABLE • Degree-level education • Formally recognised housing qualification • Understanding and experience of Consumer Standards relating to housing providers • Knowledge of Genesys contact centre systems • Proficiency in Microsoft Dynamics CRM • Knowledge of emerging customer-service technologies including AI and automation BENEFITS • 25 days’ holiday plus Bank Holidays • Employer pension contribution of up to 8% • Annual allowance of up to £300 towards health and lifestyle benefits for you and your family • Flexible benefits, salary exchange benefits, rewards and discounts This role requires a DBS Check The organisation recognises that some people will only apply for a role if they meet 100% of role requirements. If this sounds like you, they’d still encourage you to apply should you not feel you meet the criteria 100%. APPLY TODAY… By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-C15168 Full-Time, Contract Jobs, Careers and Vacancies. Find a new job and work in Ealing, West London. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online | http://www.awdo.co.uk
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Business Development Manager - Commercial Heat Pumps
ENMASE Group - London
£50,000 to £100,000 a year
HybridPermanentFull time
We are hiring a Business Development Manager to drive UK sales growth across a commercial heat pump range for an energy technology business. This is a field-based role suited to a high-performing technical sales professional who can win new business and develop strong long-term relationships with commercial and industrial customers, consultants, contractors and installers. The focus is on a high-efficiency commercial heat pump offering developed using propane turbocompressor technology with COP levels up to 7.2. This role would suit someone currently selling commercial heat pump solutions and ideally coming from a recognised manufacturer within the sector. Key Responsibilities: Develop new B2B relationships with consultants, M&E contractors, developers, specifiers and end users across the commercial heat pump market. Identify, qualify and convert new sales opportunities for commercial heat pump projects across the UK. Manage the full sales cycle from initial enquiry and technical discussions through to proposal submission, negotiation and close. Promote the technical and commercial benefits of high-efficiency propane turbocompressor heat pump systems to a mixed technical and commercial audience. Build and manage a strong pipeline of retrofit and new build opportunities within commercial and industrial environments. Work closely with internal technical and commercial teams to support solution development and larger project bids. Maintain accurate CRM records and provide clear sales forecasts, pipeline updates and market intelligence. Represent the business professionally at client meetings, exhibitions and industry events. Deliver against agreed sales targets and contribute to wider commercial growth plans in the UK heat pump market. Preferred Ideal Experience & Skills Required The successful candidate will demonstrate the following: Strong track record in B2B technical sales within commercial heat pumps, HVAC, low carbon heating or engineered building services solutions. Experience selling for a recognised manufacturer or solution provider within the commercial heat pump sector. Ideally currently working with or having worked for businesses such as Pure Thermal, Clade Engineering, Daikin or similar. Good understanding of commercial heat pump applications, system performance and the value drivers behind energy-efficient heating solutions. Ability to sell complex engineered systems with longer sales cycles and higher-value project opportunities. Strong communication, presentation, influencing and negotiation skills. Self-motivated, target-driven and comfortable managing a structured field sales pipeline. London or South East based ideally and willing to travel to customer sites as required. What's on Offer This is a strong opportunity to join a growing energy technology business at a key stage of its UK expansion. The role offers the chance to take a high-performance commercial heat pump range to market and build a strong position in a sector that continues to grow rapidly as customers look for lower carbon and more efficient heating solutions. You will have the backing of an established engineering-led business, the autonomy to develop your territory and the opportunity to make a visible impact in a specialist and high-value market. Salary :- c£100k OTE + Car Allowance, 25 Days Holiday, 8% Pension & Health Plan. Location :- South East / London - with UK Travel. Company:- A European engineering and manufacturing group that builds modular power and heat generation systems which help industrial and commercial clients run more efficiently and resiliently. Diversity & Inclusion ENMASE Group operate an inclusive and diverse recruitment process, removing any barriers to the recruitment journey where possible, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.
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Packaging Manager - Food Manufacturing - London Hybrid
Cibus People Ltd - London
£60,000 to £80,000 a year
HybridPermanentFull time
£60k–£80k + bonus London – Hybrid, 3 days office / 2 days home If you’re a packaging specialist who thrives in fast‑moving, food environments — and you’re ready to step into a role with real influence — this is one worth exploring. This is a new role, created to bring dedicated expertise into a growing food business supplying major UK retailers. Packaging has historically sat across Technical and NPD, but the pace, scale and ambition of the business now demand a specialist who can take ownership, set direction, and elevate packaging performance end‑to‑end. You’ll join an energetic team that’s expanding to support significant growth — turnover has increased c.15% in the last year — and you’ll be the go‑to expert for all things packaging across UK and international supply routes. What you’ll lead Full packaging ownership across all formats — ensuring availability, quality, compliance and cost efficiency. Stock management & continuity of supply, working closely with suppliers and internal teams to keep operations running smoothly across multiple countries. Cost optimisation initiatives — driving commercial value without compromising product integrity. Packaging development & upgrades that improve shelf life, reduce waste and enhance presentation. Artwork management, ensuring accuracy, compliance and timely delivery from concept to print. Innovation & sustainability, bringing forward new materials, technologies and formats that support retailer expectations and environmental targets. Market & competitor insight, keeping the business ahead of trends and legislation. What you’ll bring Strong packaging development experience within the Food/FMCG sector Technical understanding of materials, formats, shelf‑life performance and packaging behaviour through the supply chain. Confidence managing suppliers, stock, artwork processes and packaging trials. A proactive, commercially aware mindset — someone who spots opportunities and drives improvement. Excellent cross‑functional communication and the ability to collaborate across Technical, Innovation, Commercial and Operations. Why this role stands out It’s brand new — you’ll shape it, define it, and build the packaging agenda. You’ll work within a growing, international supply chain with real complexity and variety. You’ll have visibility across the whole business and the chance to make a measurable impact. You’ll join a supportive, ambitious team with strong investment behind it. If you’re ready to take ownership of packaging in a business that’s scaling fast — and you want the autonomy to make things better, smarter and more sustainable — this role could be for you.
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Strategic Segment Manager - Materials, Polymers & Chemicals
PerkinElmer - England
HybridPermanentFull time
PerkinElmer is seeking a Strategic Segment Manager to own the full go-to-market strategy for Materials, Polymers & Chemicals. This is a market-facing, intelligence-led role that sits at the intersection of product strategy and commercial execution. The Strategic Segment Manager is the organisation's foremost expert on their assigned market: the customer workflows, competitive dynamics, regulatory environment, and purchasing patterns that determine how PerkinElmer wins or loses in that segment. They translate this expertise into Market Requirements Documents that shape product roadmaps, go-to-market playbooks that guide commercial execution, and value propositions that give the sales organisation a compelling story to tell. This is a cross-product-line role. The Strategic Segment Manager sees the segment horizontally — understanding how customers in their market use the full range of PerkinElmer's analytical capabilities, and identifying where the portfolio wins, where it loses, and where it needs to evolve. Responsibilities: Market Intelligence & VOC Maintain deep, current knowledge of the assigned segment: customer workflows, buying behaviour, regulatory and compliance requirements, competitive landscape, and technology adoption trends Execute a structured VOC program, covering current users, competitive users, and prospective customers across the segment's key geographies and sub-verticals Build and maintain relationships with key opinion leaders, industry associations, regulatory bodies, and academic partners in the segment — establishing PerkinElmer as a credible, trusted partner in the relevant scientific community Conduct systematic competitive intelligence: tracking competitor product launches, pricing, application claims, and go-to-market moves — translating intelligence into actionable competitive response recommendations Market Requirements Documents (MRDs) Own the segment's Market Requirements Document — the structured, evidence-based articulation of customer needs, competitive gaps, and product investment priorities for the assigned segment across all relevant PerkinElmer product lines Update and maintain the MRD on a structured annual cadence, with interim updates when significant market events (competitive launches, regulatory changes, customer feedback patterns) require immediate revision Present MRD findings and recommendations to the VP Product Line teams, VP Marketing, and Sr. Director — defending investment priorities with customer evidence and commercial data, not assumption Ensure MRD inputs are formally adopted into at least one VP Product Line roadmap planning cycle per year, tracking implementation of MRD-driven product decisions Go-to-Market Strategy & Commercial Enablement Develop the segment go-to-market strategy: target customer profiles, channel priorities, campaign themes, value proposition hierarchy, and commercial messaging that positions PerkinElmer's portfolio competitively in the assigned segment Produce commercially actionable segment enablement tools: competitive battlecards, segment application guides, customer workflow maps, and sales playbooks that Regional Marketing Managers and the field sales organisation can deploy immediately Partner with the Portfolio marketing team to brief and review segment-specific campaign content — ensuring technical accuracy, commercial relevance, and strategic alignment with the segment's priority themes Drive annual growth planning for the assigned segment — identifying the highest-priority growth initiatives, the product line actions required to capture them, and the commercial resources needed to win Thought Leadership & External Presence Develop segment-specific thought leadership content: white papers, application note series themes, scientific conference presentations, and regulatory commentary that establishes PerkinElmer as a knowledgeable, credible voice in the segment Represent PerkinElmer at segment-specific conferences, trade shows, and customer advisory events — speaking, networking, and gathering market intelligence Contribute to PerkinElmer's customer advisory board programming for the segment — designing agendas, facilitating discussions, and translating advisory input into commercial and product management action Success Metrics MRD completion and adoption — annual MRD delivered on schedule and formally adopted in at least one VP Product Line roadmap planning cycle VOC coverage — minimum 25 documented in-depth customer conversations per year Segment growth contribution — revenue growth in the assigned segment vs. prior year and vs. market growth rate Enablement asset quality and utilization — Portfolio marketing content briefed, commercial tools produced, and field adoption rate of segment playbooks and battlecards Competitive win rate in the segment — tracked through win/loss analysis
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Technical Operations Manager - 6-month FTC
Hays Specialist Recruitment - Europe > England > London > City of London, London
£55,000 to £65,000 a year
HybridPermanentFull time
Your new company This is a large UK-based charity. Your new role This is a hands-on role requiring someone who combines strong technical knowledge with project management and operational leadership skills. You'll work closely with the Head of Technology and wider stakeholders across the organisation, taking ownership of technology operations, process improvements, documentation, cybersecurity initiatives and a range of business-critical projects. We're looking for a self-starter who can quickly establish themselves, identify opportunities for improvement and drive initiatives forward with minimal supervision. What you'll need to succeed Previous experience in a Technology Operations Manager, IT Operations Manager or similar technology leadership role. Strong Microsoft technology background, including Azure and Microsoft 365. Demonstrable experience delivering operational and process improvement initiatives. Strong process mapping and documentation skills. Experience managing multiple projects and priorities simultaneously. Good understanding of cybersecurity principles, governance and policy development. Excellent stakeholder management and communication skills. Comfortable working with both technical and non-technical audiences. Self-motivated, highly organised and capable of working autonomously. Hands-on approach with a willingness to support operational activities when required. What you'll get in return £60-65k Annual Salary, 2 days in the office per week What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
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Pharmaceutical Medical Congress / Events Project Manager
Hays Specialist Recruitment - City of London, London
£40 to £55 an hour
HybridContractFull time
Your new company My client, a global pharmaceutical company with a goal of contributing to healthcare innovation and environmental sustainability. They are focused on improving people's quality of life by preventing, alleviating, and curing diseases. They have a wide pharmaceutical portfolio, specialising in some of the following areas: oncology, neuroscience, and rare diseases. There is an opportunity for a Pharmaceutical Medical Events Project Manager specialising in Pharmaceutical Medical Congress events to join their Global Medical, Medical Communications Department on an initial 6-month contract. You will have expert experience in Pharmaceutical event management, MedComms, Medical Congresses (global) and Logistics. INSIDE IR35 PAYE / Umbrella Remote / London - must be able to travel as and when needed. Your new role As the Medical Events Project Manager, you will lead and orchestrate Global Medical Events execution, including Medical Congresses, coordinating global (including US) and local cross-functional teams to transform strategic objectives into successful and compliant execution, while adhering to budgetary guidelines and business ethics. This is a very hands-on role. You will be the primary point of contact for all logistics, planning and delivery of medical events as well as budget follow-up and contracts, i.e. creating and managing PO's and managing service contracts etc. What you'll need to succeed - You must have wide-ranging and several years' experience in Pharmaceutical Medical Event Management, incorporating both strategic event planning and hands-on event delivery. - You must have experience of Pharmaceutical Global Medical Congresses, ie Congress booths, ideally with some experience within the US market. - You must have expert standalone Pharmaceutical Medical Events experience ie medical congresses, medical education events, medical conferences etc. - Have the ability to apply emerging knowledge and trends; build strong relationships; contribute to expertise within and beyond the assigned area - Knowledge, understanding, and experience with pharmaceutical regulations and demonstrated competencies in supporting/working in high-level organisations. - Hands-on working experience, knowledge, and understanding of both the conventional and pharmaceutical industries, as well as business practices that support best-in-class pharmaceutical medical event planning management and execution within the pharmaceutical industry. What you need to do now Before you apply for this position, it is vital that you are in possession of a UK passport or relevant visa to work without restrictions in the UK and residing in the UK. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call Roberta Atkins on 03330106292
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Materials Management Manager
Jobandtalent - Radlett, Hertfordshire
£19 to £19 an hour
TemporaryFull time
Materials Management Manager - Radlett At Job&Talent, we are recruiting for a Materials Management Manager to work with Streetwave in Radlett. You will oversee logistics, tooling, spare parts, and inventory support at a specialized aviation facility, ensuring safe, compliant, and efficient service delivery. Shift patterns: * As per company request Pay rates: * 19.00 GBP hourly Essential requirements for Materials Management Manager: * Experience in logistics, materials, warehousing, or supply chain, ideally within a regulated environment. * Strong knowledge of inventory, customs, tooling, and documentation. * Proficiency in IT systems and strong leadership capabilities. * Highly organized, customer-focused, and confident in managing priorities and resolving issues. Desirable requirements for Materials Management Manager: * Experience within a Leonardo Helicopters, OEM, MRO, or Part 145 environment. * Knowledge of aviation regulations, traceability, calibration, and inventory management. * Familiarity with customs, international shipping, ERP/WMS systems, audits, and Lean processes. * Logistics qualifications and experience managing KPIs and SLAs. * French or Dutch language skills would be advantageous. * Hands-on experience in Import/Export and stakeholder management. Role for Materials Management Manager: * Manage day-to-day materials operations and inventory support. * Oversee logistics, tooling, and spare parts management. * Represent the company on-site and build strong customer relationships. * Ensure safe, compliant, and efficient service delivery. Benefits for Materials Management Manager: * Opportunity to work in a specialized aviation environment. * Professional development in a regulated industry. * Exposure to international logistics and supply chain processes. Location: Radlett. Duration: Ongoing This is an amazing opportunity if you are looking for Materials Management Manager jobs in Radlett. Sign your contract with Job&Talent for some great working benefits and professional stability. If you are looking to contact our onsite team, please visit the site locator on our website. Job&Talent do NOT charge any fees for our services. Job&Talent acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers.
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22687 - Probation Learning Manager- Kent, Surrey and Sussex
Ministry of Justice - Surrey
£46,746 to £48,760 a year
HybridPermanentFull time
Overview of the job The post holder will be responsible for the delivery of all Learning and Development (L&D) activities, including Probation Qualifications, along with aiding an NPS region in meeting business needs. Although based within the NPS the post holder is a member of the wider HMPPS L&D team and reports to a Regional Learning Lead. The post holder manages the day to day delivery of Probation qualifications at NPS Regional level and provides significant inputs in providing the associated L&D for the NPS. This includes being solution focused in developing initiatives to meet business need and engaging the division in the L&D activities available. The role is a L&D management function and the post holder will be required to apply their professional skills and specialist knowledge to contribute to the effective delivery of probation qualifications and associated L&D programmes. The post holder will be required to contribute their knowledge and skills in local and national projects to support continuous improvement of NPS/HMPPS L&D design and delivery. The post holder will have line management responsibilities for a geographically dispersed team of Practice Tutor Assessors (PTAs). The post holder will also be required to mentor and coach other staff in order to support the professional development across NPS, and on occasion, HMPPS. Summary Management and deployment of NPS L&D activities to meet the needs of the region. Ability to deploy resources efficiently and effectively to meet business aims/objectives and national targets in conjunction with the Regional Learning Lead. Contribute to the development of strategic national learning priorities in conjunction with HMPPS L&D, supporting or aligning the breakdown of these priorities into areas of focus for the region and delivering high quality probation qualifications and associated professional skills training across an NPS region. Manage a geographically spread team of PTAs to meet the needs of the region. The post holder will be expected to travel within the NPS regions and to national events on a regular basis. This will require occasional overnight stays. Responsibilities, Activities & Duties The job holder will be required to carry out the following responsibilities, activities and duties: • Implement probation qualifications and other L&D activities, exercising autonomy over deployment of resources and decision making to meet priorities and Divisional need. • Work with Learning Services to develop national probation qualifications policy and the delivery model • Engage and influence internal and external stakeholders to effectively implement national and divisional L&D priorities and to address emerging issues. • Monitor learner progression issues and advise, guide and direct line managers and PTAs. • Provide line management and development of a team of PTAs and undertake all Human Resources (HR) related policies and practices including overseeing local recruitment, Attendance Management, Performance Management, Staff Appraisals. • Undertake investigations for disciplinary, grievance and other hearings. • Lead on HMPPS/NPS Communications on a range of L&D products including promotion of NPS qualifications and L&D. • Represent the NPS at national partnerships and development meetings • Work in partnership with the L&D Improvement team and the L&D Product Owners to support specific projects/portfolios within Learning Services and the Design Faculty • The post holder is responsible for maintaining an effective working relationship with middle managers, HEIs, CRCs, wider L&D colleagues and other stakeholders. • The role will include deputising at a national and regional level for the Regional Learning Lead The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
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CSW - Team Manager - Duty & Assessment (Grade L)
Wax Recruitment Ltd - London
from £31.78 an hour
HybridContractFull time
Job title: CSW - Team Manager - Duty & Assessment (Grade L) Job Category: Social Care Qualified Location: 2 Bristol Avenue, Colindale, London, London, NW9 4EW, Barnet Council Hours per week: 36 Salary: £31.78 per hour 2 DAYS APPROX IN THE OFFICE EVERY 4TH WEEK IS A DUTY WEEK AND THEY WILL NEED TO BE IN EVERY DAY THAT This is a hybrid role, Manager will need to be in approx twice a week. In addition, every 4th week is a duty week and they will need to be in all that week. Must have at least 3 years experience at TM level - particularly in an assessment team. if there are any questions email these through as both the interview and role may need some co-ordination Interviews will be held in person - please do not submit candidates who are not able to attend an interview in person Job description 1. Key accountabilities/duties/responsibilities: • To be responsible to a Head of Service for the effective management of the team, and the provision of a professional, child centred service in accordance with the relevant regulations, legislation, guidance, codes of practice, policy and procedures. • To ensure that services are delivered in partnership with all key stakeholders so that children’s assessed needs are met on a planned, holistic basis within a family setting whenever this is consistent with their best interests. • To deal with complex issues creatively and effectively in order to develop a responsive and effective service for users, delivered within designated budgets. • To develop specialist knowledge in the field for which the post carries management responsibility, acting as a resource to both peers and more senior colleagues. • To work with the Heads of Service and Assistant Director Social Care in meeting all operational and strategic developmental demands on the service contributing to the management of the service as whole.
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