Analyst


Company:	NHS Jobs
Salary:	£24.56 to £28.10 an hour
Hours:	Full-time
Location:	Birchington, CT7 9HQ
Job type:	Contract
Posting date:	23 Oct 2026
Closing date:	8 Nov 2026

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Summary

The post holder will lead on the provision of analytical support across agreed workstreams, ensuring data, reporting and insight contribute effectively to operational delivery, service improvement and organisational objectives. Develop and present analytical reports, business cases, SBARs and data summaries that support operational decision-making, service improvement and strategic planning. Contribute to risk identification, performance monitoring and issue escalation through analysis and insight. Liaise with appropriate functions within the organisation Develop and implement a content management system to ensure information is properly managed and best practice is shared across the organisation Support the induction, training and development of analytical staff as required. Operational insight and reporting Utilise EMIS Web and other primary care data sources to develop meaningful operational and performance reports. Provide analytical and reporting support to Practices, Practice Services and other IH services, in line with priorities agreed through the Head of Primary Care Working with the Head of HR to support data extraction for Board and operational meeting purposes for presentation to operational teams to support actions to be identified Develop, maintain and improve dashboards, reports and data summaries that support operational oversight, performance management and decision-making Ensure managers and leads have access to relevant, timely and meaningful information Translate data into practical insight that supports service delivery, planning and improvement Present information in a clear and usable way for non-technical audiences Practice and Organisational wide analytical support Work directly with the Head of Primary Care, Practice Managers, Clinical leads and other IH colleagues to understand prioritised reporting and insight need Support the use of data in areas such as access, demand, flow, recall, inequalities, performance and population health Identify trends, variation, risks and opportunities across sites. Support the use of information to monitor service changes, performance and operational priorities Contribute to a more consistent, prioritised and informed approach to data use across Practices and IH services Dashboard and data development Develop and refine reporting tools, dashboards, templates and performance measures Work with colleagues to define reporting requirements and improve how information is collected, organised and used in support of agreed operational priorities. Streamline and where possible automate reporting processes Contribute to the development of standardised reporting approaches across Practices and IH services Maintain accurate documentation of reports, definitions and processes Data quality and interpretation Support improvement in data quality, consistency and reliability by identifying issues, gaps or anomalies Work with operational colleagues to improve coding, data capture and reporting accuracy Ensure reporting is based on clear definitions and understood measures Support interpretation of data so that it leads to action rather than simple reporting Change, improvement and evaluation Support service improvement and transformation work by providing relevant analysis and insight Provide analytical support to organisational change and transformation programmes, identifying trends, risks, dependencies and opportunities through the effective use of data and insight. Establish baseline measures, progress tracking and outcome reporting for agreed projects or changes Help evaluate the operational impact of changes through data and reporting. Support the practical use of data in new models of care, service redesign and PCN delivery Stakeholder working Build effective working relationships with Practice Managers, Clinical leads, Service Managers and other IH colleagues Act as a practical link between analytical capability and operational delivery in Practices and IH work, helping ensure that centrally aligned analytical resource is effectively deployed into frontline priorities Communicate clearly with non-technical colleagues and help build confidence in the use of data Support collaborative working across services and functions, maintaining clarity on priorities, responsibilities and delivery expectations Technical and Systems Expertise Develop advanced reporting using Power BI, Excel and other analytical software. Extract, manipulate and analyse data from EMIS Web and other clinical systems. Ensure compliance with information governance and data protection requirements. Support automation of reporting processes and data workflows. Maintain data dictionaries, report definitions and analytical documentation. General Support the corporate governance management process, updating risk registers monthly and providing further information as requested. Support identification of opportunities for service efficiencies, productivity improvements and income optimisation using data analysis. Actively engage with the local PCN, health economy, and commissioners to identify improvement in services. Identify emerging risks, performance concerns or opportunities through data analysis and escalate findings to the appropriate operational lead. Staff Support and Leadership Provide coaching and support to colleagues in the interpretation and use of performance data. Support the development of analytical capability across Practices and Invicta Health services. Where required, provide day-to-day supervision/line management of staff or apprentices. Patient & Public Engagement To support communication/working relationship between the practice and the Patient Participation Group (PPG) Support the development of patient-facing dashboards and reports that reflect patient feedback, support service development and improve patient experience. Financial Performance Provide analytical support to assess service performance, efficiency opportunities and delivery against agreed financial recovery or savings plans. To support with the appropriate members of the team to ensure that QOF, enhanced services, PCQS, CQRS and PCN potential income are maximised Work closely with Corporate Finance colleagues to identify, analyse and report potential financial risks and opportunities. Governance To proactively participate in local management meetings, to support identifying risks and mitigations to support service delivery. To attend relevant staff meetings. Ensure that all areas of governance are managed effectively, i.e. complaints, significant events. To ensure that Health and Safety guidelines are always observed. To be aware of guidelines relating to the safeguarding of children and vulnerable adults. To ensure that strict confidentiality is always observed, especially when dealing with patient identifiable information. Personal and Professional Development Participate in an annual appraisal and be accountable for maintaining a record of personal and professional development. Participate in any training programme implemented by the organisation including statutory and mandatory training. Participate in coaching sessions. Effectively manage own time, workload, and resources Assess own performance and development and take accountability for own actions. Miscellaneous Any other reasonable duties as directed by your line manager (Head of Primary Care and Urgent Treatment Services). Due to the changing nature of Invicta Health, job descriptions will evolve and are therefore subject to periodic review.

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