Senior HR Advisor


Company:	NHS Jobs
Salary:	£19.81 to £23.93 an hour
Hours:	Full-time
Location:	Ramsgate, CT11 8AD
Job type:	Permanent
Posting date:	23 Oct 2026
Closing date:	6 Nov 2026

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Summary

Employee Relations and Case Management Manage a range of complex employee relations cases, providing professional advice and guidance to managers in line with organisational policies, employment legislation and best practice. Lead and coordinate formal HR processes, including disciplinary, grievance, capability, support and development, and performance management cases, ensuring consistency, fairness and appropriate documentation throughout. Conduct probation review meetings where concerns have been identified and manage probation extension processes, ensuring appropriate support plans, monitoring and follow-up actions are implemented. Manage and resolve low-level and informal employee relations issues and workplace disputes, facilitating early intervention and promoting positive working relationships. Advise managers on appropriate courses of action to address attendance, conduct, capability and performance concerns. Attendance Management, Health and Wellbeing Attend and support formal sickness meetings and sickness hearings, providing advice on process, outcomes and compliance with the Equality Act. Manage designated long-term sickness absence cases, ensuring regular review meetings are held, appropriate support is provided and return-to-work plans are implemented effectively. Coordinate and attend Occupational Health report review meetings, interpreting recommendations, confirming agreed actions and ensuring outcomes are implemented and monitored. Support managers in developing and reviewing stress risk assessments and wellbeing action plans, promoting a proactive approach to employee health and wellbeing. Oversee phased return-to-work arrangements, ensuring reasonable adjustments and support measures are put in place where appropriate. Provide expert guidance to managers on sickness absence management procedures and associated policies. Support the Head of HR in the implementation and management of wellbeing initiatives. Recruitment, Retention and Workforce Planning Oversee the end-to-end recruitment process, ensuring vacancies are recruited to in a timely and efficient manner and that recruitment activity reflects organisational values and best practice. Regularly monitor Key Performance Indicators for Recruitment and Onboarding performance, producing measurable data that demonstrates an outstanding service to our stakeholders. Review and implement recruitment and retention initiatives designed to attract, engage and retain high-quality employees. Monitor recruitment performance and identify opportunities to improve candidate experience, recruitment outcomes and workforce sustainability. Work closely with the Primary Care & Urgent Treatment Services Operational Manager to ensure all locum staff have undergone appropriate pre-employment checks, vetting requirements and onboarding processes before commencing work. Conduct exit interviews with departing employees, analyse trends, investigate concerns raised and recommend actions to improve employee retention and organisational culture. HR Advisory and Operational Support Provide day-to-day advice, guidance and support to managers, ensuring a consistent and high-quality HR service is delivered across the organisation. Oversee the management of the HR inbox and workflow processes, ensuring staff enquiries are allocated appropriately and responded to within agreed timescales. Support managers across the organisation with complex people management matters, ensuring compliance with employment legislation and organisational policies. Act as a key point of contact for operational HR queries, escalating issues appropriately where required. Support the HR Advisors with managing ER matters and provide them advice and guidance as and when required. Escalating more complex cases and issues to the Head of HR. Organisational Development and Learning Support the Head of HR in the delivery and evaluation of learning and development initiatives that enhance employee capability, performance and organisational effectiveness. Assist with the monitoring, reporting and improvement of statutory and mandatory training compliance, ensuring organisational targets are achieved. Work collaboratively with managers to identify development needs and support initiatives that promote employee growth and succession planning. Policy Development and Job Evaluation Lead on the development, review and implementation of HR policies and procedures, ensuring they remain compliant with legislative requirements and reflect organisational priorities and best practice. Carry out job evaluation exercises in accordance with the agreed framework, providing advice and recommendations regarding role grading and consistency. Support consultation and communication processes relating to new and revised policies, ensuring stakeholders are appropriately engaged. Reporting, Governance and Continuous Improvement Support the Head of HR in the production, analysis and presentation of workforce management information, reports and key performance indicators (KPIs). Monitor workforce trends and metrics, providing insight and recommendations to support informed decision-making and workforce planning. Contribute to the continuous improvement of HR systems, processes and service delivery, identifying opportunities to enhance efficiency, compliance and customer service.

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