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patient services coordinator

Company:NHS Jobs
Salary:Negotiable
Hours:Full-time
Location:Northampton, NN7 3QN
Job type:Permanent
Posting date:12 Oct 2026
Closing date:31 Oct 2026
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Summary

Greeting patients and visitors both in person and over the telephone. Booking, cancelling, and rescheduling appointments via the SystmOne clinical system. Processing repeat prescription requests and handling diverse patient enquiries. Managing incoming and outgoing post, clinical coding tasks, and scanning documentation. Assist with ad-hoc administrative tasks as needed. Liaising with GPs, nurses, and external healthcare providers e.g. secondary care and pharmacies. Maintaining patient confidentiality and data protection GDPR at all times.

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