Medical Secretary / Administrator


Company:	Waterloo Medical Centre
Hours:	Full-time
Location:	Blackpool, FY4 3AD
Working pattern:	On-site
Job type:	Permanent
Posting date:	5 Oct 2026
Closing date:	18 Oct 2026

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Summary

We are seeking an enthusiastic, organised and reliable Secretary/Administrator to join our friendly and busy GP practice team, part time or full time.

The successful candidate will provide a comprehensive secretarial, administrative, document management and reception service, supporting clinicians, patients and colleagues in the delivery of high-quality patient care.

The role also includes reception duties such as answering telephone calls, managing appointments, responding to patient enquiries and providing a professional, courteous service at all times. The successful applicant will have excellent organisational and communication skills, strong attention to detail, and the ability to work effectively in a fast-paced healthcare environment while maintaining strict confidentiality.

Previous secretarial or administrative experience is essential, with experience in a GP practice or NHS setting being desirable.

Main duties of the job

The post holder will provide a comprehensive secretarial, administrative, document management, and reception service to support the delivery of safe, effective, and high-quality patient care. Duties will include managing incoming clinical correspondence through Docman, providing secretarial support to clinicians and the management team, preparing and processing referrals and correspondence, maintaining accurate patient records, and liaising with patients, hospitals, and external healthcare providers. The role also involves reception duties, including managing appointments, handling patient enquiries, and delivering a professional and efficient service to patients and colleagues while maintaining confidentiality and adhering to practice policies and procedures.

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