Admin Officer (AO)


Company:	Brook Street
Salary:	£15.59 to £15.59 an hour
Hours:	Full-time
Location:	West End, WC2A 2LL
Job type:	Temporary
Posting date:	2 Oct 2026
Closing date:	9 Oct 2026

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Summary

Admin Officer (AO)

Location: Strand, London

WC2A 2LL

Additional information:

37 hours per week,

office based only

Pay rate: £15.59 per hour

CTC clearance required (completed via the client; may take several weeks). Once confirmed, you'll need to complete

Brook Street compliance (approx. 2 weeks)

Our Client, a reputed organisation within the justice sector, is hiring

two Admin Officers (AO) to support the smooth running of court processes in

Strand, London (WC2A 2LL). If you're organised, calm under pressure, and confident communicating with a wide range of people, this is a fantastic opportunity to make a real impact in a professional office-based environment.

What you'll be doing:

* Carry out administrative duties to

prepare for, facilitate, and conclude hearings

Process Single Judge results accurately and efficiently

* Support users and stakeholders by providing guidance via

telephone (incoming and outbound) and

responding to correspondence in a range of formats

* Use service scripts and knowledge resources to

signpost the right support and provide clear, consistent information-especially where needs may be complex

* Follow

policies and procedures while supporting people through the process

* Handle

case files, ensuring

accurate data entry and

secure information management

* Assist with

listing and scheduling

* Manage queries from

appellants, solicitors, lawyers and judges in a professional, helpful manner

* Work to standard operating procedures to help meet

performance targets and maintain service standards

What you'll bring:

* Strong administrative skills with an eye for detail-especially when handling sensitive information

* Confidence communicating clearly and consistently with people from different backgrounds

* Ability to follow procedures closely while still supporting customers effectively

* A dependable, service-focused approach when dealing with queries and progressing tasks

* Comfort working office-based, meeting deadlines and maintaining high standards

If you're ready for a role where your organisation and communication genuinely help others, apply today via Brook Street.

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you. 

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

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