Virtual care coordination and out-of-hours support


Company:	A & B Healthcare ltd
Salary:	from £13.50 an hour
Hours:	Part-time
Working pattern:	Remote
Job type:	Permanent
Posting date:	15 Sept 2026
Closing date:	15 Oct 2026

Apply for this job

Summary

A&B Healthcare Ltd is a dynamic, family-run organisation dedicated to providing compassionate home-based care. We strive to deliver a high standard of support that feels like an extension of family, offering an alternative to residential care for our clients within the comfort of their own homes.

We are seeking a local based (East Riding of Yorkshire), energetic and detail-oriented Virtual Care Coordinator to join our team in delivering out-of-hours support and coordinating care services remotely. This vital role involves managing client needs outside regular hours, ensuring seamless communication between clients, families, and care teams, and providing exceptional support that enhances the wellbeing of those we care for.

Responsibilities:

Act as the primary point of contact for staff, clients and their families during out-of-hours periods, including evenings, nights, weekends, and holidays

Coordinate urgent and routine care requests efficiently, ensuring timely responses and appropriate action plans

Communicate clearly with care staff, healthcare professionals, and family members to relay important information and updates

Maintain accurate records of all interactions and incidents in compliance with company policies

Support scheduling adjustments and resource allocation to meet fluctuating client needs during out-of-hours shifts

Covering sickness

Provide reassurance and empathetic support to clients experiencing emergencies or distress outside standard hours

Apply for this job

Related jobs

DPPA/CLJ/172390 - Personal Assistant

Ceredigion County Council Direct Payment Support Service

RemotePermanentPart time

Personal Assistant – Community, Appointments & Life Administration - BN/AC-01

£13.01 to £15 per hour

Ideal for All

RemoteContractPart time

DPPA/CS/ PER101310 - Female Personal Assistant