Service Coordinator
| Company: | Workchain |
|---|---|
| Salary: | £36,000 to £38,000 a year |
| Hours: | Full-time |
| Location: | CV35 9JY |
| Job type: | Permanent |
| Posting date: | 11 Sept 2026 |
| Closing date: | 11 Oct 2026 |
Summary
Senior Transport Service Coordinator Salary: £36,000 - £38,000 + Annual Performance Bonus (up to 17.5%) + Excellent Benefits Location: Avonmouth, Bristol (BS11 Area) Hours: Monday to Friday, 8:30am - 5:00pm (40 hours per week), plus rota-based Saturdays and Bank Holidays (paid in addition)About the OpportunityWe are recruiting on behalf of our client, a leading organisation within the environmental services and logistics sector, for an experienced Senior Transport Service Coordinator to join their operations team in Avonmouth.This is an excellent opportunity for a transport or logistics professional looking to take the next step into a senior coordination role with responsibility for service delivery, driver management, operational compliance, and customer engagement.The RoleAs a Senior Transport Service Coordinator, you will play a key role in ensuring the efficient day-to-day delivery of transport services. Working closely with drivers, customers, and operational teams, you will be responsible for coordinating workloads, managing route allocation, and supporting high standards of service delivery and compliance.Key ResponsibilitiesOversee the daily delivery of transport services and allocate work across vehicles and routes.Maintain regular communication with drivers, customers, and key stakeholders.Monitor operational performance and provide service updates where required.Conduct driver debriefs and ensure all operational issues are recorded and addressed.Provide direct support and guidance to drivers throughout their shifts.Escalate safety concerns and support a strong health and safety culture.Assist with transport compliance activities, including Working Time Directive (WTD) and operator licence requirements.Support operational management in delivering efficient and compliant transport services.Act as a direct line manager for drivers and service coordination staff.Candidate RequirementsEssential Skills & ExperienceStrong communication skills with the ability to engage effectively at all levels.Proven ability to manage and prioritise a busy workload in a fast-paced environment.Full UK Driving Licence.Strong organisational and problem-solving skills.Ability to lead and motivate operational teams.Desirable Skills & ExperienceKnowledge of transport compliance, Working Time Directive (WTD), and operator licence regulations.Previous supervisory or team leadership experience.Experience within transport, logistics, waste management, fleet operations, or a related industry.Strong IT skills and the ability to learn new operating systems and business applications.BenefitsOur client offers a competitive package including:25 days annual leaveCompany pension schemeAnnual performance-related bonusEmployee wellbeing and financial support programmesRetail and lifestyle discountsOngoing learning and development opportunitiesPaid volunteering day each yearHealth and wellbeing resourcesApply Today