PCN Care Coordinator


Company:	NHS Jobs
Salary:	Negotiable
Hours:	Full-time
Location:	Swaffham, PE37 7QN
Job type:	Permanent
Posting date:	25 Aug 2026
Closing date:	20 Sept 2026

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Summary

This is an administrative role that may encompass some of the following tasks, however other tasks may be required by the practice as this role embeds within the scope of the position and candidate. Provide administrative and operational support to the practice and PCN as needed. Patient/letter coding within the clinical systems. Proactively work with management to support the practice and patient need. Provide coordination and navigation support using digital tools to help patients and their carers access appropriate health and care services. Support patients, answering queries, and navigating appointments. Ensure that patients have access to high-quality information to support informed choices about their care. Promote preventative healthcare and continuity of care Process referrals, make appointments, and ensure appropriate triaging to relevant team members. Maintain accurate and up-to-date records on EMIS and other relevant systems. Liaise with internal and external stakeholders, including patients, families, clinicians, and allied professionals. Respond to enquiries in a professional, welcoming, and person-centred manner. Provide admin support to vaccinators as required- for example the flu and COVID-19 vaccination campaigns. Contribute to the delivery of Core20PLUS5 priorities.

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