Digital Automation Business Analyst
| Company: | NHS Jobs |
|---|---|
| Salary: | £39,959 - £42,170 |
| Hours: | Full-time |
| Location: | Worcester, WR5 1DD |
| Job type: | Permanent |
| Posting date: | 15 Aug 2026 |
| Closing date: | 31 Aug 2026 |
Summary
Job Purpose: To support the identification, analysis, and implementation of automation opportunities that improve efficiency, productivity, and service delivery within People and Organisation services across the Trust. The postholder will work closely with stakeholders to understand business needs, translate these into clear requirements for automation projects, and support the delivery of solutions in line with agreed processes, information governance standards, and clinical safety requirements, working with Clinical Safety colleagues where required. The role includes full training and support to develop the knowledge and skills required to work as part of a team delivering automation and service improvement across People and Organisation services. Key Duties: Work with clinical and corporate teams across the Trust to identify, assess and prioritise opportunities for automation or the application of AI tools to improve productivity and service delivery. Undertake detailed process analysis, mapping current (as is) and future (to be) states, identifying inefficiencies, risks and opportunities for improvement. Elicit, analyse and document business, functional and non functional requirements, ensuring they are clear, testable and aligned to Trust strategy and governance. Develop and present options appraisals, benefits cases and recommendations to stakeholders and decision making forums. Act as a key interface between operational services, Digital teams and Automation Developers, ensuring requirements are accurately translated into technical solutions. Support delivery using Agile methodologies, contributing to backlog refinement, sprint planning, reviews and retrospectives, and using tools such as Jira or ServiceNow to manage requirements and work items. Contribute to the safe and effective use of AI technologies, including awareness of ethical, information governance, clinical safety and data protection considerations. Support testing and benefits realisation activities, including defining acceptance criteria and measures of success. Work with Clinical Safety colleagues where required to ensure relevant safety requirements are understood and reflected within solution design and delivery. General Duties: Provide advice and guidance to colleagues on business analysis approaches, automation opportunities and good practice. Keep up to date with developments in automation, AI and digital analysis techniques, sharing learning with the wider team. Undertake other duties appropriate to the level and responsibilities of the role.