21144 - Resourcing Communications - Outreach and Retention Communications Officer
| Company: | Ministry of Justice |
|---|---|
| Salary: | £35,335 - £42,859 |
| Hours: | Full-time |
| Location: | National, NP10 8FZ |
| Working pattern: | Hybrid - 3 days remote |
| Job type: | Permanent |
| Posting date: | 14 Aug 2026 |
| Closing date: | 13 Sept 2026 |
Summary
Are you looking for a communications role where your work can make a real difference?
We're looking for a proactive and enthusiastic communications professional to join the Recruitment and Retention Communications team within the Ministry of Justice's award-winning Communications Directorate.
You'll help deliver communications that attract, engage and retain the people who keep our justice system running. From supporting magistrates' recruitment and retention to wider work across prisons and probation, you'll play a key role in helping us reach and inspire new audiences.
This is an exciting time to join the team as we expand our outreach and partnership activity to support recruitment into critical operational and judicial roles. You'll have the opportunity to help shape new initiatives that directly support ministerial and departmental priorities.
Role Overview and responsibilities
As part of a supportive and high-performing team, you will help deliver outreach, stakeholder and partnership communications that support recruitment and retention priorities across the Ministry of Justice.
You will plan and support engagement activity including recruitment fairs, open days, employer partnerships, educational engagement and community outreach.
Working with colleagues across communications, policy and operational teams, you will develop content, coordinate events and engagement activity, build relationships with internal and external stakeholders, and identify opportunities to reach new audiences.
A key part of the role will be supporting partnerships that raise awareness of the magistracy and encourage applications from a broad range of communities. You will also contribute to wider recruitment and retention communications across prisons and probation.
Alongside delivery, you will use audience insight to support communications planning, monitor performance and contribute to evaluation and reporting, helping the team understand impact and continuously improve activity.
This role is ideal for someone who is organised, collaborative and creative, with strong communication skills, a proactive approach and a genuine interest in helping people discover rewarding opportunities to serve the public.
Person Specification
Communications Delivery
Experience of supporting communications activity, campaigns, events or engagement work. You will be able to help develop communications products and support delivery across a range of channels and audiences.
Strong Written and Verbal Communication Skills
You will be able to produce clear, accurate and engaging content, adapting your style for different audiences and purposes.
Organisation and Delivery
You will be able to manage a varied workload, keep track of actions and deadlines, and support delivery in a busy and fast-moving environment.
Collaboration and Relationship Building
You will be confident working with colleagues and stakeholders, building positive relationships and sharing information to support delivery.
Organised and Proactive
You will be able to manage multiple tasks and competing priorities effectively, keeping activity on track and ensuring deadlines are met. You will take ownership of your work and identify practical solutions to problems as they arise.
Using Insight and evaluation of communications.
You will understand the importance of using audience insight to inform communications activity and help identify lessons learned to improve future work. You will also support the team to evaluate and subsequently improve its work.
Adaptable and Flexible
You will be comfortable responding to changing priorities and supporting urgent or emerging work when needed.
Travel Requirements
This national role may involve occasional travel across England and Wales to support stakeholder meetings, outreach events, engagement activity, magistrates’ events and visits to operational sites.
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