20710 - Senior Outreach, Partnerships and Retention Communications Manager/s (National)


Company:	Ministry of Justice
Salary:	£42,914 - £53,081
Hours:	Full-time
Location:	National, NP10 8FZ
Working pattern:	Hybrid - 3 days remote
Job type:	Permanent
Posting date:	31 Jul 2026
Closing date:	22 Aug 2026

Apply for this job

Summary

Job Title: Resourcing Communications - Senior outreach, partnerships and retention communications manager/s

Number of roles: 2

Directorate: MoJ Communications Directorate.

Team: Resourcing Communications Team -Recruitment and Retention Communications

Location and Working Pattern: National, London, Hybrid working

Duration: Permanent

Grade: SIO - This role is available to IO staff on promotion or current SIO/SEO on level transfer.

Level of National Security Vetting required: SC

Job Description

Are you looking for an opportunity to work in an exciting team on issues that really matter and have a significant social impact? We are looking for two highly skilled and passionate communications professionals to join the Recruitment and Retention Communications team within the Ministry of Justice's award-winning Communications Directorate. You will help us deliver impactful communications that support some of the Ministry's most important workforce priorities, ensuring we attract, engage and retain the people needed to deliver justice across England and Wales.

The successful candidates will join us at an exciting time as we expand our outreach events activity and strengthen communications and engagement to support magistrates’ recruitment and retention, alongside existing retention work with prisons and probation. These are newly created roles, offering a rare opportunity to shape and develop new areas of work that are directly linked to ministerial and departmental priorities.

The Recruitment and Retention Communications team delivers high-impact, insight and audience led communications that help ensure the Ministry of Justice has the people it needs to deliver its priorities. Our work supports recruitment and retention across a range of critical operational and judicial roles, helping to protect the public, reduce reoffending and enable swift access to justice. These roles sit in a team that works across employee engagement and internal communications, stakeholder communications, outreach activity, partnership development and strategic communications planning.

Role Overview

We are recruiting for two roles within the team. While both roles sit within the same team and share a common purpose, one post will lead on outreach events and retention communications and the other will focus on developing and managing strategic collaborative partnerships.

Both these roles require individuals who are confident building new relationships, identifying opportunities and creating communications activity where there is no established model or blueprint. You will be comfortable working proactively and autonomously, influencing a wide range of stakeholders and turning insight into practical communications activity that delivers measurable outcomes.

Candidates will go through a single recruitment process and may be matched to either role based on their experience, strengths and preferences.

A brief overview of the roles is as follows:

Role one - Outreach events and retention: You will help develop strategies and communications activity that supports recruitment fairs, open days, educational partnerships, employer engagement and community outreach that generate awareness, engagement and recruitment outcomes. You will work with press, digital and wider communications teams to promote events and engagement activity, ensuring audiences are reached through the most effective communications channels.

You will also be managing communications projects and workstreams, ensuring effective planning, delivery, risk management and evaluation.

Alongside this will you will continue our consultancy work with prisons and probation on retention communications.

Role two - Magistrates employer collaboration: You will help develop strategies and influence employers at a senior HR level to support magistrates' recruitment, securing sustainable two-way relationships, where employers enable their staff to volunteer as magistrates. You will also build advocacy relationships and partnerships with professional bodies, educational institutions and community groups to recruit more magistrates and help reach new and underrepresented audiences

You will also work with colleagues across MoJ, HMCTS, Judicial Office, and policy teams to ensure that existing magistrates’ communications activity is co-ordinated and effective.

Person Specification

The two roles have several key requirements including:

• Experience developing and delivering communications strategies, campaigns and engagement activity. You will support the development and delivery of insight-led communications strategies and campaigns that engage audiences, support recruitment and retention priorities and strengthen stakeholder understanding of key workforce challenges.

• Resilient, solution-focused and innovative. You will be resilient, comfortable identifying opportunities, solving problems and developing creative approaches to communications challenges. You will bring fresh thinking and a willingness to test new approaches.

• Self-motivated: These roles require a high degree of proactivity and ownership. You will be expected to take initiative, identify and create opportunities, build relationships and drive activity forward, rather than respond to a fixed pipeline of work. You will be comfortable working with ambiguity and building new approaches, products and relationships where no established model exists.

• Using insight and evaluating impact. Your work will be informed by audience insight and aligned to Ministry of Justice priorities. You will develop objectives, KPIs, implementation plans and evaluation measures that demonstrate impact and support continuous improvement.

• Effective collaboration and relationship management. You will build strong and productive relationships with colleagues and stakeholders across the Ministry of Justice, HMCTS, HMPPS, Judicial Office and external organisations. You will use these relationships to support delivery, manage risks and identify opportunities to improve communications outcomes.

Apply for this job