System Operations Manager
| Company: | NHS Jobs |
|---|---|
| Salary: | £57,528 - £64,750 |
| Hours: | Full-time |
| Location: | Leicestershire, LE3 8RA |
| Job type: | Contract |
| Posting date: | 13 Aug 2026 |
| Closing date: | 20 Aug 2026 |
Summary
The System Operations Manager leads the coordination of operational performance, escalation management, winter planning, and system resilience across the ICB. The role works closely with NHS England, system partners, and internal teams to ensure effective delivery of operational priorities, support service improvement, manage risks, and provide assurance on system performance and capacity. Main Responsibilities: Lead operational coordination and escalation management across the system. Support winter planning, surge response, and operational resilience. Monitor performance, risks, and delivery against key objectives. Develop effective relationships with NHS England, providers, local authorities, and system partners. Lead and support improvement projects and service transformation initiatives. Ensure effective governance, risk management, records management, and compliance. Produce reports, briefings, and performance information to support decision-making. Contribute to strategic planning, policy development, and implementation of operational priorities. Manage allocated resources and budgets in line with organisational requirements. Provide leadership, support, and expert advice to colleagues and stakeholders.
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