Cruise Sales Executive
| Company: | Specialist Holidays Group |
|---|---|
| Salary: | Commission forms part of this role |
| Hours: | Full-time |
| Working pattern: | Remote |
| Job type: | Permanent |
| Posting date: | 11 Aug 2026 |
| Closing date: | 10 Sept 2026 |
Summary
Travel Sales experience is essential.
In this fast paced, target driven position you will handle customer enquiries and convert calls and other sources/leads into cruise bookings. You will use your excellent destination knowledge and previous experience of dynamic packaging to put together the best cruise holiday to match your customer’s needs, whilst always offering excellent customer service.
Key responsibilities
Identify customer needs through effective questioning
Utilise multiple suppliers and systems to find the most suitable match
Overcome objections to close the sale
Ensure all steps are taken to retain the customer and confirm the booking
Process customer payments securely and accurately
Operate a variety of supplier websites/systems to confirm different sectors of the booking
Load details of the holiday accurately into our back-office system
Achieve and exceed targets
Ensure all information obtained, inputted, and verified is accurate at all times
Offer a great level of customer service in order to increase repeat business