Casual House Attendant - The Hexagon


Company:	Reading Borough Council
Salary:	£13.45 - £13.45
Hours:	Part-time
Location:	Reading, RG1 7QF
Working pattern:	On-site
Job type:	Permanent
Posting date:	3 Aug 2026
Closing date:	9 Aug 2026

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Summary

Do you enjoy working with people, thrive in a fast-paced environment and want to be part of the team behind some of Reading's biggest live events?

We're looking for enthusiastic and reliable Casual House Attendants to join our Front of House team at The Hexagon. This is a varied and rewarding role where no two shifts are the same. One day you could be welcoming audiences to a sold-out show, the next supporting visiting performers backstage or helping prepare the venue for a major event.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

About the role:

The Hexagon Theatre hosts busy events that attract a diverse range of audience members who enjoy excellent customer service - all delivered by a team of dedicated and enthusiastic individuals.

As a Casual House Attendant, you'll play a key role in ensuring our customers enjoy a safe, welcoming and memorable experience. You'll be the face of The Hexagon, providing exceptional customer service while supporting the smooth operation of the venue.

To find out more about The Hexagon please visit: https://whatsonreading.com

As a member of the House Attendant Team, you will:

Welcoming customers and assisting with enquiries.

Directing visitors to their seats and supporting access requirements.

Selling programmes, merchandise and refreshments.

Scanning tickets and assisting with audience admissions.

Supporting visiting theatre companies, performers and touring productions.

Assisting with venue set-up, seating changes and event preparation.

Monitoring audience safety and reporting any concerns.

Helping manage queues, crowd flow and customer behaviour.

Carrying out basic maintenance tasks and reporting any faults or hazards

Assisting with deliveries, stock handling, and general venue operations

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Proud member of the Disability Confident employer scheme

About Disability Confident

Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.