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Casual Hospitality Assistant - The Hexagon

Company:Reading Borough Council
Salary:£13.45 - £13.45
Hours:Part-time
Location:Reading, RG1 7QF
Working pattern:On-site
Job type:Permanent
Posting date:3 Aug 2026
Closing date:9 Aug 2026
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Summary

Are you friendly, energetic and passionate about delivering excellent customer service? Join the team at The Hexagon and help create memorable experiences for thousands of visitors attending shows, concerts and events throughout the year.

As a Casual Hospitality Assistant, you'll be at the heart of our customer experience, working across our bars, cafés and hospitality areas. Whether you're serving drinks, preparing food, assisting with merchandise sales or supporting VIP and backstage hospitality, you'll play an important role in ensuring every customer receives outstanding service.

We seek the best talent from the widest pool of people as diversity and inclusion is the key to our success. Reading Borough Council is a Disability Confident Employer and is committed to the recruitment and continued employment of people with disabilities.

About the role:

The Hexagon Theatre hosts busy events that attract a diverse range of audience members who enjoy excellent customer service, as well as freshly prepared, homemade food, and great quality drinks - all delivered by a team of dedicated and enthusiastic individuals.

We are looking to add a few new members to our friendly and supportive team and would welcome anyone from a hospitality or catering background, with a passion for theatre, or hosting audiences at live events.

To find out more about The Hexagon please visit: https://whatsonreading.com

As a member of the Hospitality Team, you will:

Preparing and serving hot and cold drinks, food and merchandise.

Assisting with the setup and replenishment of bars and food service areas.

Providing friendly, professional customer service in a busy event environment.

Supporting corporate hospitality events, backstage catering and special functions.

Working as part of a wider team across Reading Arts venues when required.

Be comfortable and confident working in a fast paced and highly dynamic environment that serves and sells alcohol.

Maintain hospitality areas; keeping them clean, tidy and compliant with food safety standards.

Handling cash and taking card payments using our touchscreen till system (full training provided) and process orders placed online.

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Proud member of the Disability Confident employer scheme

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About Disability Confident
Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.

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