Family Liaison Officer
| Company: | Teaching Vacancies |
|---|---|
| Salary: | Not specified |
| Hours: | Full-time |
| Location: | Wallington, SM6 7NP |
| Job type: | Permanent |
| Posting date: | 27 Jul 2026 |
| Closing date: | 26 Aug 2026 |
Summary
What skills and experience we're looking for
Qualifications & Training Desirable / Essential
Level 2 Qualifications in English and Mathematics E
Relevant childcare, education, social care or health qualification to at least NVQ Level 3 or equivalent and/or considerable experience E
Up to date Designated Safeguarding Lead Training or willingness to complete this E
Training in a specialist area of parental support e.g. sleep training or a willingness to complete this E
Training in as a mental health first aider or a willingness to complete this E
Nationally recognized qualification in education D
Experience
Experience of handling complex Child Protection E
Experience of working with families of children with SEND E
Ability to deal with difficult situations E
Working with families and delivering effective support for families E
Evidence of experience of direct work with children and parents within a variety of settings and from a range of ethnic, religious and cultural backgrounds including those who may not have previously accessed services, ideally those with learning difficulties or special needs E
Able to set up and deliver programs of family support work including group work, community activities and training as appropriate to need D
Knowledge
Safeguarding and child protection knowledge with up to date current practice through updates and refresher training E
Training in community work, counselling skills, or similar E
Training in facilitating parenting groups or experience of successful signposting E
Thorough knowledge of statutory services and relevant children’s legislation especially child protection and safeguarding E
An understanding of the complexities and issues the families of children with complex SEND, including those with learning disabilities and neurodivergence E
Knowledge of the education system and school attendance process D
Understanding of child psychology and barriers to learning D
Experience
Ability to work with children and families in a variety of settings within school, at home or in the community E
Ability to work flexibly and supportively with parents and carers E
Ability to work in close partnership with teachers and other professionals as well as external agencies, voluntary groups and service providers E
Excellent interpersonal skills with the ability to communicate effectively with children and adults, individually and in groups E
Be tactful, diplomatic and sensitive with a good sense of humour E
Ability to take responsibility and work on initiative within set boundaries E
Excellent organisational and time management skills E
Excellent oral and written communication skills including a sensitive approach to children and adults E
Ability to keep clear, accurate records E
Ability to maintain confidentiality E
Be a confident and skilled user of ICT – able to use it with children and parents E
Be reliable and trustworthy, able to use judgement in receiving and dealing with sensitive information E
The resilience to deal with challenging situations involving parents under stress and Child Protection issues E
Involvement in TAF/TAC / CIN / CP meetings E
Able and willing to speak confidently to a range of audiences D
Personal Qualities
Positive view of children and young people with disabilities E
Flexible approach to supporting children and families E
Ability to maintain a professional manner in challenging situations E
Confidence to challenge behaviour that is outside of our policies and procedures E
Confidence to challenge other professionals E
Commitment to self-development and willingness to undertake further training E
Special Requirements
No adverse criminal record and full enhanced DSB clearance E
Visiting families in their homes is an essential requirement of this post E
Flexibility in work patterns may be required sometimes E
Able and willing to work flexibly as part of a team E
Full driving licence D
Car owner or access to transport D
What the school offers its staff
• Enrolment in Local Government Pension Scheme
• Competitive Salary
• Access to Employee Assistance Programme via Vita Health Care Group
• Benenden Health - health care cash plan
• On-site staff parking (at two campuses)
• Comprehensive training and development opportunities
• Opportunities for career progression across three campuses
• Flexible working policies
• On site staff swimming sessions
• Access to school dinners
• Commitment to staff health & wellbeing
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.