Healthcare Assistant
Bupa - Kingston upon Thames, England
PermanentFull time
Job Description: Healthcare Assistant Location: New Victoria Hospital, Kingston upon Thames, KT2 7EG Hours: 37.5hrs (Monday - Sunday Shifts) Circa £27,851pa + Benefits We make health happen At New Victoria Hospital, we're committed to delivering exceptional care and support to every patient who walks through our doors. Our dedicated teams work together to create a safe, compassionate, and welcoming environment where patients receive the highest standards of care. If you're passionate about making a difference and want to be part of a team that puts patients first, we'd love to hear from you. How you'll help us make health happen As a Healthcare Assistant, you'll play a vital role in supporting our nursing teams to deliver outstanding patient care. Working closely with patients, nurses, and multidisciplinary colleagues, you'll help ensure patients feel comfortable, supported, and cared for throughout their hospital stay. You'll be an important part of creating a positive patient experience while upholding the highest standards of safety and quality. Key responsibilities Deliver high-quality, compassionate care while maintaining patient dignity, safety, and wellbeing. Support patients with personal care, mobility, nutrition, admissions, transfers, and discharge processes. Assist qualified nurses with patient assessments, observations, specimen collection, and the delivery of nursing care. Monitor and report changes in patient condition, escalating concerns promptly to the nursing team. Maintain a clean, safe, and organised ward environment, ensuring equipment is fit for use and infection control standards are met. Work collaboratively with colleagues, patients, visitors, and multidisciplinary teams to provide an excellent patient experience. Follow hospital policies, health & safety procedures, confidentiality requirements, and mandatory training obligations. What we're looking for GCSEs or equivalent education. Previous experience working within a healthcare setting. Excellent communication and interpersonal skills. Ability to work effectively as part of a team and follow instructions accurately. Strong organisational skills with the ability to prioritise workload. Flexible, adaptable, and able to work under pressure. Proactive approach with the ability to use initiative. NVQ Level 3 in Health & Social Care, IT skills, and numeracy skills are desirable. Benefits At New Victoria Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here: Annual leave entitlement of 25 days + bank holidays increasing with length of service In-house training for all staff Company pension scheme Life assurance Employee Referral Scheme Access to subsidised staff restaurant Interest free travel loan Private healthcare (T&Cs Apply) Bicycle Loan Scheme Retailer discounts Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join New Victoria, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. If you require information regarding this role in an alternative format, please email: careers@bupa.com Time Type: Full time Job Area: Clinical Services Locations: New Victoria Hospital
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Care Assistant
Bupa - Luton, England
PermanentFull time
Job Description: Care Assistant Location: St Mary's Care Home, 19 Dunstable Road, Luton, LU1 1BE Contract: Permanent - Full Time Hours: 44-hour weekly contract, including alternate weekends. Flexibility regarding working patterns is essential. Salary: £12.75 per hour CQC rating: Good Carehome.co.uk rating: 9.8 / 10 St Mary's provides quality residential and nursing care, whilst also specialising in palliative, respite and post operative convalescence care. We also offer nursing care for people living with Parkinson's and Huntington's disease (depending on need). Residents have a choice of places to find company or quiet time - from the vintage café, comfortable lounges, to the lovingly tended gardens. With high ceilings, big rooms and sash windows, residents can enjoy ample light in a refreshing open environment. Many staff have been at St Mary's for a long time; they enjoy getting to know residents and often build warm friendships with them. The home is ideally located with Luton town just a short walk away, or you can hop on a bus right outside the home. There's a real sense of community at the home. The staff work to discover what residents enjoy doing and the home's social calendar is organised around those interests. Games, outings and entertainments are all part of a varied activities programme, with the calendar including coffee mornings, beauty therapy, musical performances and a themed event each month. We make health happen At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people. Key Responsibilities Support residents with a wide range of differing requirements from companionship to personal care. Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation. Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan. Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually. Maintain accurate care plans in line with regulatory & legal requirements. What we're looking for: Motivation, positivity, and great interpersonal skills. Excellent communication skills and the ability to work both independently and as part of a team. Desirable: Previous experience in a care home environment or a Health and Social Care qualification. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: St Marys (Luton)
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Senior Cardiac Physiologist
Bupa - London, England
PermanentFull time
Job Description: Vacancy: Senior Cardiac Physiologist London: London Medical, Marylebone High Street, London W1U 5HJ Contract: Permanent Hours: Full time / 37.5 hours per week Salary: £Competitive Annual Salary, plus Benefits. As a Physiologist at Bupa our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients each and every day. Joining Bupa, you'll benefit from access to our state-of-the art Clinical Training Facility, a centre for connected learning, care and careers. This forms part of Bupa Campus, a vibrant new learning initiative which brings us together in virtual and physical spaces across the Bupa globe. We Make Health Happen London Medical is a specialist outpatient and diagnostic centre within Bupa, offering expert consultant-led care across specialties including Cardiology, Endocrinology, Ophthalmology, Gynaecology, ENT, Respiratory Medicine, Diabetes, General Practice and Health Assessments. How You'll Help Us Make Health Happen As our Senior Cardiac Physiologist, you will be responsible for leading the day-to-day operational and clinical management of the cardiology service. You will help establish and embed clinical pathways, drive service excellence, ensure robust clinical governance, and provide exceptional patient care. You will perform and interpret a range of cardiac diagnostic investigations, with ad while leading and developing a small team of Cardiac Physiologists and Cardiac Associates. Flexibility to work in other London sites - Cromwell Hospital, Canary Wharf - were required. Key Skills / Qualifications Perform and independently report high-quality Transthoracic Echocardiography (TTE) examinations in accordance with BSE standards. Conduct and interpret: 12-lead ECGs Exercise Treadmill Tests 24-hour Holter Monitoring Ambulatory Blood Pressure Monitoring Lead and manage daily cardiology operations, ensuring efficient service delivery. Develop and implement clinical protocols, policies and governance processes. Support departmental readiness for CQC inspections. Monitor quality standards, undertake audits and drive continuous service improvement. Manage equipment, resources and departmental stock control. Lead, mentor and develop a team of cardiac professionals. Collaborate with consultants, senior clinicians and operational leaders to deliver outstanding patient outcomes. Essential BSc (Hons) in Clinical Cardiac Physiology, Healthcare Science (Cardiac Physiology) or equivalent qualification. BSE Transthoracic Echocardiography (TTE) Level 2 Accreditation or EACVI Adult Transthoracic Echocardiography Certification. Significant post-qualification clinical experience. Experience performing and reporting echocardiograms independently. Experience carrying out ECGs, Holter monitoring, BP monitoring and Exercise Treadmill Tests. Leadership or supervisory experience within a cardiac diagnostics setting. Excellent communication, organisational and interpersonal skills. Commitment to clinical excellence, patient care and continuous professional development. Desirable Stress Echocardiography Accreditation. MSc in a Cardiac Physiology-related subject or STP equivalence in Cardiac Imaging. Experience leading audits, quality improvement initiatives and service development projects. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell. Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Support with travel costs via a season ticket loan or cycle2work Discounted access to online gym sessions through Gympass Various family friendly benefits Free onsite massages as a recognition for your hard work Opportunity to participate in our annual awards ceremony. Part of a Globally Trusted Healthcare Group When you join London Medical, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Time Type: Full time Job Area: Clinical Services Locations: London Medical
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Patient Services Advisor – Imaging
Bupa - Kingston upon Thames, Greater London
PermanentPart time
Job Description: Patient Service Advisor - Imaging New Victoria Hospital, Kingston upon Thames (KT2 7EG) Permanent Part Time - 24 hours a week (4x6hr shifts Monday -Saturday) Up to £17,553.25 We Make Health Happen At New Victoria Hospital, we are committed to delivering exceptional patient care and creating a welcoming experience for every individual who walks through our doors. As part of Bupa, you'll be joining a team that is passionate about making health happen by putting patients at the heart of everything we do. We are looking for a highly organised and customer-focused Patient Service Advisor to join our Imaging Department. This is an exciting opportunity for someone who enjoys working in a fast-paced healthcare environment, providing outstanding administrative support while helping patients navigate their healthcare journey with confidence and ease. How You'll Help Us Make Health Happen As a Patient Service Advisor within Imaging, you will be the first point of contact for patients, consultants, and referrers. You'll play a vital role in ensuring appointments are booked accurately, patients receive the correct preparation information, and enquiries are handled professionally and efficiently. Working closely with the wider Imaging team, you will help deliver a seamless patient experience across a range of diagnostic services including MRI, CT, Ultrasound, Mammography, Fluoroscopy and X-Ray. Key Responsibilities Provide a professional, welcoming and efficient reception service for patients attending the Imaging Department. Accurately book appointments and examinations, ensuring patients are scheduled with the appropriate clinician and receive relevant preparation information. Manage a high volume of telephone and email enquiries in a courteous and timely manner. Register patients on arrival and liaise with clinical teams to facilitate their appointment. Provide quotations, process payments and respond to patient, consultant and referrer queries. Maintain a detailed knowledge of Imaging procedures and associated preparation requirements. Support the effective administration of Imaging services using booking and patient management systems. Work collaboratively with colleagues across the hospital to ensure the highest standards of service delivery. Promote New Victoria Hospital's services and always uphold exceptional customer service standards. Key Skills / Qualifications Essential Excellent customer service skills. Strong administrative and appointment booking experience. Computer literate with confidence using multiple systems. Excellent verbal and written communication skills. Strong attention to detail and organisational abilities. Ability to multitask and work effectively in a busy environment. Professional and approachable manner with a patient-focused attitude. Desirable Experience working within a healthcare or medical environment. Previous Imaging or Radiology administration experience. Some medical knowledge and understanding of healthcare terminology. Highly motivated with a proactive and calm approach. Benefits At New Victoria Hospital, we want to reward our staff for the amazing job that they do. As part of the team, you will have access to a range of benefits for your work and home life. We offer a variety of benefits that take into consideration how you commute to work, your health and well-being and recognising your service and any staff referrals you make to the Hospital. Take a look at the full range of benefits on offer when working here: Annual leave entitlement of 21 days increasing with length of service In-house training for all staff Company pension scheme Life assurance Employee Referral Scheme Access to subsidised staff restaurant Interest free travel loan Private healthcare (T&Cs Apply) Bicycle Loan Scheme Retailer discounts Employee Assistance Programme Part of a Globally Trusted Healthcare Group When you join New Victoria, you also become part of Bupa - a global healthcare leader with the scale, stability and expertise of a major international brand. Being backed by Bupa means access to an extensive network of clinical and operational specialists, shared best practice from across the organisation, and the support of well‑established systems that help you grow, develop and deliver exceptional care. Our size gives us strength, while our purpose keeps us personal. We champion diversity and want our people to reflect the communities we serve. Everyone is encouraged to ”Be you at Bupa”, and we actively welcome colleagues from all backgrounds and experiences. Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process. Time Type: Part time Job Area: Locations: New Victoria Hospital
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General Practitioner
Bupa - Leeds, England
PermanentPart time
Job Description: General Practitioner Bupa Health Centre Leeds, LS1 2SP Competitive Salary and Fantastic Benefits Minimum 4x sessions per week We make health happen. As an experienced Doctor, you'll be making a difference every day. At Bupa, feel less pressured in a flexible and dynamic role. With a supportive network and a healthy work-life balance, expect autonomy and an environment where collaboration is celebrated. You'll help us make health happen by: You will deliver primary care consultations and health assessments to customers of Bupa Health Clinics, ensuring a high-quality service which delivers high customer satisfaction. We have a network of dedicated Bupa Health Clinics across the UK (which have superb CQC reports), and you will be joining a community of over 200 GP's delivering services and treatments to everyone - not just those with health insurance. Being a Bupa GP means a rewarding role with more time to explore patient needs, more time to listen, and ultimately more job satisfaction. Your duties will include, but not limited to: Delivering face to face health assessments and private GP consultations. Undertaking clinical work in accordance with the standards of good clinical practice. Attending and participating in clinical meetings / training sessions as required. Participating in an annual clinical review and competency assessments within Bupa. Working with the Lead Physician on quality improvement activities including audits. Providing clinical advice and guidance to colleagues, which may include health advisors and administrative staff. What you'll bring: GMC GP Registration. A professional, but not robotic manner - your caring nature should extend across patients and colleagues. Current Basic Life Support (BLS) training certificate. Current Adult and Children Safeguarding Level 3 training certificate. Member of a Medical Defence Organisation. Great time management and flexibility. Current experience in general practice with good clinical decision-making skills. Taking pride in your work and in doing the best job you can. IT Proficiency including MS office, e-records and e-prescribing. Undertakes regular CPD activities in line with requirements of appraisal and revalidation. We are here for you: You'll have a support network around you, giving you the time to dedicate to each patient. You also be given the training to ensure you always reach your best. We will provide you with: Support from the administrative and clinical staff. Protected time to ensure you are as productive as possible and have the appropriate time needed with each patient. Reassurance of a good work-life balance. Why Bupa? We are a health insurer and provider. With no shareholders, our customers are our focus. We reinvest profits into providing more and better healthcare for the benefit of current and future customers. Our benefits are driven by what matters to our people. It's important to us that these benefits support a work-life balance that keeps people healthy, both mentally and physically. As a Salaried GP, you'll be eligible for: Paid indemnity Annual pay review Paid study leave CPD opportunities and access to leadership courses 25 days holiday, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind An enhanced pension plan and life insurance Annual performance-based bonus Onsite gyms and local discounts Cycle2Work scheme Dentistry and Musculoskeletal Services. Free annual health assessment Free annual flu vaccine and eye test Access to health minds service and 24/7 anytime Health line Paid career break Diversity and Inclusion Bupa is committed to making sure that every applicant is assessed solely on personal merit and qualifications. We actively celebrate the diversity of our colleagues and provide an inclusive environment so you can bring your true self to Bupa. We'll make sure you are treated fairly regardless of disability or circumstance. That's why we're happy to offer reasonable adjustments as part of our recruitment process to anyone that needs them. Whether you've found your feet or are discovering a new path. Welcome to a place that celebrates you. This isn't where you've been. This is where you're going. This is what we have belief in. To find more information, for an informal discussion before applying, please contact Ariana Lacerda on ariana.lacerda@bupa.com Time Type: Part time Job Area: Locations: Clinic - Leeds
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Kitchen Assistant
Bupa - Bournemouth, England
PermanentFull time
Job Description: Kitchen Assistant (Part time) Queensmount Care Home, 18 Queens Park West Drive, Bournemouth BH8 9DA £13.10 - £14.10 20 hour Contract We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: Acting as the link between the main kitchen and our residents Assisting the chefs to plate meals, prepare food trolleys and ensure all preparation areas are kept clean and tidy Monitoring stock rotation, complying to company policies and procedures following all mandatory COSHH and HACPP guidelines Assisting with catering for special events such as summer BBQs and Christmas parties Key Skills / Qualifications needed for this role: A passion for food with previous experience working in a kitchen and a Basic Food Hygiene Certificate. You want to deliver an excellent service at each meal and make our residents feel at home. You'll understand the importance of maintaining high standards in and around the home, ensuring our residents enjoy a pleasant dining experience. Working with the wider kitchen and care home teams - you're comfortable communicating with others, cherishing the little moments with our residents. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. ** Please note, this role is not at or above RQF Level 3 and is not included under the UK's Points Based Immigration System for sponsorship by an employer. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Queensmount
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Receptionist
Bupa - Fleet, England
PermanentFull time
Job Description: Receptionist ( Part time) Freelands Croft Care Home, Redfields Lane, Church Crookham, Fleet GU52 0AD 16 hours per week 9am - 5pm £13.10 - £14.10 Depending on experience We make health happen Here at Bupa we support those when they need it the most. Our care homes are dedicated to delivering person-centred care, supporting independence and honouring choice to help our residents live their best lives. You'll help us make health happen by: • Acting as the first point of contact for all visitors to the home • Taking responsibility for managing new enquiries • Providing advice and support both face to face and over the phone • Conducting show-arounds within the care home • Supporting the Home Manager and Administrator with clerical duties such as maintaining paper work and filing • Dealing with enquiries in a timely manner and ensuring daily and weekly tasks are completed Key Skills / Qualifications needed for this role: You've worked as a Receptionist before with experience in providing excellent customer service, you'll have a friendly manner both face to face and over the phone. You're approachable and organised and have the ability to build strong relationships with our residents, their families and internal teams. Dedicated and efficient with an ability to handle a varied workload, but importantly, your caring attitude underpins everything you do - to make a real difference to people's lives. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support • Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 • Wagestream - Have early access to up to 40% of your earned wages within minutes • 28 days holiday • We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. • Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! • Free meal on every shift • Interest-free annual travel loan to enable the purchase of public transport annual season tickets • We offer a range of Bupa pension plans - find out more on our career site • Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site • Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health • Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Time Type: Full time Job Area: Care Home - Facilities & Home Support Locations: Freelands Croft
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Administrative Assistant
Bupa - Chertsey, England
PermanentFull time
Job Description: Administrative Assistant - Mindplace Mindplace Chertsey, 124 Melita House, Chertsey, KT16 8LA £27,900 per annum plus excellent benefits Full time: 37.5 hours Working Hours are between: 08:00 to 22:00 & rotational weekends 09:00 to 17:00 Shift patterns are organised in advance and usually over 5 day week, with 1 day in lieu when working a weekend day. Shift Pattern: To support our clients, our Mind Place centres opening hours are: Rotating rota: Shifts are scheduled in advance and take place between 8:00am and 10:00pm, Monday to Friday. Weekend coverage: Occasional weekend shifts ( 9:00am to 5:00pm) are required, with a day off in lieu provided during the week, maintaining a 5-day working week. We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. We make health happen We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal characteristics: Flexible with hours, days and shift patterns Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more : 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to submit their application as soon as possible. Time Type: Full time Job Area: Administration Locations: Mindplace Chertsey
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Administrative Assistant
Bupa - Leeds, England
PermanentFull time
Job Description: Administrative Assistant Bupa Mindplace Leeds, Great Exhibition Way, Leeds LS5 3BF Permanent | Full-time | 37.5 hours per week | £27,900 + excellent benefits Please note: This role operates on a rotating shift pattern, including evenings and weekend working (typically one weekend in three). Shift times vary between 7:30am and 10:00pm on weekdays, 9:00am to 5:00pm on Saturdays and 11:00am to 5:00pm on Sundays. We make health happen: We believe caring for your mind should feel as natural as caring for your body. That's why we're creating dedicated spaces with expert face-to-face support, grounded in nearly 80 years of trusted Bupa care. As an employee at Bupa, our patients will be your top priority. With no shareholders, we reinvest our profits back into our business to give you the extra time and technology you need to make a difference to our patients every day. Role Overview: We are looking for a dedicated individual to efficiently and effectively manage all administrative and receptionist activities. This role is essential for the smooth operation of our centre and is crucial in providing outstanding customer service. You will be a key support network, ensuring that every interaction with our customers, both adults and children, is special and memorable. Your commitment to excellent service will help create positive experiences for everyone who visits us. You'll help us make health happen by: Greeting and welcoming customers in addition to supporting the customer journey throughout the centre right through to a thorough checkout Answering, screening and forwarding incoming customer queries via phone calls and proactively managing local mailbox and emails Proactive in maintaining a well presented reception and waiting areas Ensuring customer reports are dispatched from centres within the desired time frame. This includes effective management of abnormal results Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms Effective results management (including receiving, scanning, and uploading) and follow-up of suppliers to ensure turnaround within the agreed SLA Ensure all customer details are correct, customers are arrived, appointments booked, changed, and rescheduled on EXACT/BOSS/Meddbase. Process of payments, invoices, added charges and credit notes upon customer departure Organise self to ensure a quick turnaround of documents, working in date order and prioritising to meet deadlines Assist in bookings of mammograms and MSK referrals (where delivered at the centre) Post - collect, open, date stamp, distribute incoming post, and post outgoing post. Generate letters as required by the business. Monitor stocks and order goods when required. Process invoices/delivery notes as per Bupa policy Play an active part in ensuring well-presented facilities through pro-activity and effective escalation as and when required. Key Skills / Qualifications needed for this role: Excellent communication skills both written and verbal Deliver an outstanding customer service by being friendly and welcoming Administrative and reception experience Well organised, reliable and have a proactive attitude Computer literate Knowledge of medical terminology (desirable) Personal characteristics: Adaptable to a changing environment Resilient and driven to provide a world class service in challenging situations Well-developed communication skills. Effective time management. Ability to work autonomously in a busy environment. Understanding of the business environment. Ability to work well within a multi-disciplinary team Benefits: Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: 25 days' holiday (increasing with service) + option to buy/sell 3 paid volunteering days Enhanced pension & life insurance Bupa health insurance Discounted dental cover Digital GP access Emotional and family wellbeing support Financial wellbeing resources Support for carers Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Please note: We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to submit their application as soon as possible. Time Type: Full time Job Area: Locations: Mindplace Leeds
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Care Assistant
Bupa - Clevedon, England
PermanentFull time
Job Description: Care Assistant Location: Elm View Care Home - Moor Ln, Clevedon BS21 6EU Salary: £13.10 - £14.10 per hour depending on experience Contract: Permanent - 33 hours per week day shifts Carehome.co.uk rating: 9.6 / 10 We make health happen At Bupa, our purpose is to help people live longer, healthier, happier lives and make a better world. As a Care Assistant, you'll be at the heart of this, providing person-centred care that supports independence and honours choice. You'll be part of a team dedicated to delivering the highest standards of care, ensuring our residents live a life they truly love. Our values of being Brave, Caring, and Responsible guide everything we do, and we strive to create the most inclusive and supportive workplace for our people. About Elm View Care Home: A talented and versatile team at Elm View Care Home offer care and support for a wide range of needs, including residential, nursing, respite, convalescence and palliative as well as Parkinson's care. With a fresh new look for 2025, they've made improvements including full decoration with new furniture, fixtures and fittings in all communal areas and bedrooms. Situated in the popular town of Clevedon, this purpose-built modern home provides warm and welcoming accommodation with comfortable rooms and beautiful gardens. All bedrooms are well-decorated and residents are welcome to personalise their surroundings. Food is homemade and can be enjoyed in the elegant dining room or in the privacy of residents' own bedrooms. All loved ones are made to feel welcome when visiting. The activities programme is organised so that each residents' tastes and abilities are accounted for. There are arts and crafts classes and a gardening club, as well as seasonally themed monthly events. Key Responsibilities Support residents with a wide range of differing requirements from companionship to personal care. Observe and manage residents' behaviour with care and ensure to document and report any changes in accordance with the required legislation. Support residents' nutrition and hydration needs, encouraging and assisting them to eat and drink according to their care plan. Provide essential physical and mental stimulation through social and recreational activities, both in groups and individually. Maintain accurate care plans in line with regulatory & legal requirements. What we're looking for: Motivation, positivity, and great interpersonal skills. Excellent communication skills and the ability to work both independently and as part of a team. Desirable: Previous experience in a care home environment or a Health and Social Care qualification. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme, encompassing all aspects of health - from mental and physical to financial, social, and environmental wellbeing. We support flexible working and offer a range of family-friendly benefits. Joining Bupa in this role, you will receive the following benefits and more: My Healthcare - Free access to 24/7 support, advice, and treatment for a variety of health-related issues, including remote GP appointments, physiotherapy and mental health support Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350 Wagestream - Have early access to up to 40% of your earned wages within minutes 28 days holiday We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences. Long service - For every milestone at Bupa we will reward you with ecards, extra holidays and money! Free meal on every shift Interest-free annual travel loan to enable the purchase of public transport annual season tickets We offer a range of Bupa pension plans - find out more on our career site Parental leave - We have schemes for adoption, birth parents and co parents -find out more on our career site Menopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health Access to discounts at a wide variety of gyms and fitness facilities across the UK Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Care Home - Care Assistants Locations: Elm View
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