Kitchen Porter
Leonardo Hotels - Manchester, Greater Manchester
PermanentFull time
As a Kitchen Porter you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Chef and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll love the kitchen environment and thrive under pressure, whilst working as part of a vibrant team to exceed our guests' expectations. If you're our ideal Kitchen Porter, you will: * Be passionate about your working area and responsibilities * Have an eagle eye with keen attention to detail * Be comfortable adapting to changing priorities in the kitchen * See a future with food and Leonardo Hotels, and aspire to grow with us - we have amazing Learning and Development programs so the sky is the limit! Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Once you join a Limited Edition, you're part of the Leonardo community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Housekeeping Supervisor
Leonardo Hotels - Inverness, Highlands
PermanentFull time
The Housekeeping Supervisor will support the strategic initiatives and objectives of the Housekeeping department, as well as supervising day to day operations. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Housekeeping Supervisor, you'll be the backbone of the team as you'll be working with the Head Housekeeper to inspire and motivate the team, ensuring that all guests have memorable experiences with us. Take a deep breath because you'll be stepping into a busy role! You'll be creating and distributing room lists to the team, ensuring that the department's productivity is aligned with targets, and inspiring the team to exceed our guests' expectations. If you're our ideal Housekeeping Supervisor, you will: * Work alongside the Head Housekeeper to maintain the Leonardo standard in the hotel * Train new team members: we want everyone to feel confident in their new role! * Bring your warm personality with you every day as you'll be collaborating with other departments within the hotel * Keep an eye on the details: you'll be inspecting rooms and maintaining stock levels Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Front Office Manager
Leonardo Hotels - Inverness, Highlands
PermanentFull time
The Front Office Manager will direct the strategic initiatives and objectives of the Front Office department, as well as managing day to day operations through the engagement of the team. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Front Office Manager, you'll keep your department running like clockwork and lead your team to ensure our guests have an incredible experience with us. Take a deep breath because you'll be stepping into a busy role! You'll be an integral member of the management team, inspiring a vibrant team to ensure the delivery of exceptional guest service and exceed guests' expectations. If you're our ideal Front Office Manager, you will: * Create a fun and engaged department to deliver on KPIs and support your team to achieve these * Have a passion for hospitality and be a role model for your hotel * Bring your positive energy to work with you every day * Complete Duty Manager shifts as required - take the chance to get involved in other areas of the hotel! Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Room Attendant Casual Contract
Leonardo Hotels - Bristol, Bristol
PermanentPart time
The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: * Dusting, polishing, vacuuming * Refreshing of all towels and linen as required * Stripping and making beds * Cleaning bathrooms * Reporting any maintenance issues and safety hazards * Working as part of a vibrant team to exceed our guests' expectations. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Room Attendat Casual position
Leonardo Hotels - Bristol, Bristol
PermanentPart time
The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: * Dusting, polishing, vacuuming * Refreshing of all towels and linen as required * Stripping and making beds * Cleaning bathrooms * Reporting any maintenance issues and safety hazards * Working as part of a vibrant team to exceed our guests' expectations. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Room Attendant Casual
Leonardo Hotels - Bristol, Bristol
PermanentPart time
The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: * Dusting, polishing, vacuuming * Refreshing of all towels and linen as required * Stripping and making beds * Cleaning bathrooms * Reporting any maintenance issues and safety hazards * Working as part of a vibrant team to exceed our guests' expectations. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Room Attendant
Leonardo Hotels - Inverness, Highlands
PermanentFull time
The Room Attendant will support the smooth running and objectives of the Housekeeping department. All members of the department work together to create memorable moments for guests, in line with both company and hotel-specific service standards, and collaborate closely with other departments within the hotel. You will act as an ambassador for your own hotel and the wider Leonardo Hotels estate, demonstrating the company vision, mission and values. At all times, you will treat others around you with respect, dignity and fairness. As a Room Attendant, you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Housekeeper and keep our hotel clean as a whistle. We offer flexible working conditions with the opportunity for overtime. Full training will be provided so that you are confident to ensure that every bedroom and bathroom is clean and well-presented for our guests. Here are some of the key responsibilities for a Room Attendant: * Dusting, polishing, vacuuming * Refreshing of all towels and linen as required * Stripping and making beds * Cleaning bathrooms * Reporting any maintenance issues and safety hazards * Working as part of a vibrant team to exceed our guests' expectations. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Guest Relations Officer
Leonardo Hotels - London, London
PermanentFull time
As a Guest Relations Officer you'll be a face of the hotel, so we want you to bring your warm and friendly personality to work with you every day. Take a deep breath because you'll be stepping into a busy role! Working as part of a vibrant team, you'll be taking care of everything that might be sought after by a guest, with a true desire to satisfy their needs in the fast-paced environment of our hotel. If you're our ideal Guest Relations Officer, you will: * Enjoy engaging with guests and creating those "wow" moments - we love that our guests leave with a desire to come back! * Use your savvy knowledge to offer guidance and local recommendations for a great stay in the city * Feel confident to promote the services that we offer at the hotel * Act as an approachable point of contact between guests and the team * Be able to multitask and manage guests' queries efficiently Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Whether you join the NYX team, a Limited Edition or a Leonardo Hotel, you're part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Kitchen Porter
Leonardo Hotels - Hinckley, Leicestershire
PermanentFull time
As a Kitchen Porter you'll be right in the heart of the hotel, so we want you to take pride in everything you'll be doing to support the Head Chef and keep things running like clockwork. Take a deep breath because you'll be stepping into a busy role! You'll love the kitchen environment and thrive under pressure, whilst working as part of a vibrant team to exceed our guests' expectations. If you're our ideal Kitchen Porter, you will: * Be passionate about your working area and responsibilities * Have an eagle eye with keen attention to detail * Be comfortable adapting to changing priorities in the kitchen * See a future with food and Leonardo Hotels, and aspire to grow with us - we have amazing Learning and Development programs so the sky is the limit! Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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Chef De Partie
Leonardo Hotels - Derby, Derbyshire
PermanentFull time
Main Tasks * Offer exceptional guest care at all times * Ensure kitchen areas and equipment are cleaned, and relevant health and hygiene procedures are always followed * Prepare, present and deliver consistently outstanding food for any guest needs * Collaborate with colleagues in other departments to elevate the overall guest experience consistently * Maintain good knowledge of menus and food item specifications throughout the hotel, including food items for M&E * Assist with stock control and identifying methods for improving food service as required * Run sections of the kitchen during service * Ensure a consistently high level of food service, maintaining awareness of commodities used, preparation, methods and cooking * Keep the department ready for business operations, ensuring kitchen is set up prior to service and all areas have the required equipment and products * Utilise all relevant systems correctly to complete tasks in a timely manner * Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times - including, but not limited to, Data Protection and Health and Safety regulations; this role requires particular adherence to hygiene, COSHH and HACCP * Complete any other reasonable request made by a member of the management team or a supervisor Person Specification * Genuine passion for delivering memorable moments to guests * Positive approach to changing service environments and priorities * Pro-active with a hands-on approach to delivering consistent results * Embrace the Leonardo Hotels' Guest Care culture; be empowered to work on your own initiative * Friendly team player with the ability to work effectively and efficiently with others * A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues * Engaged with hotel initiatives to support the local community Measurable Performance Indicators * Demonstrating the Company vision, mission and values when interacting with colleagues and guests * Customer reviews * Achieving agreed KPIs * Fulfilment of the job skills checklist * Customer satisfaction scores e.g. Booking.com * Regular review meetings with line manager Available Ongoing Learning * GROWonline BELONG induction and development courses * Academy Technical skills training * Team Coach * 'Come Join Us' Guest Care training * Opportunity to apply for internal development programmes, such as: o Junior Chef Development programme o Graduate programme o Level 2 Apprenticeships in Hospitality NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes. Some of the perks you could enjoy include: - Special rates on Leonardo Hotel rooms across the UK & Europe - Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops - Talent referral scheme - Thank You Week: from ice cream trucks to yoga classes and lots in between! - Wellbeing Calendar - Ongoing job-related training programmes with clear paths for progression We're committed to creating a workplace where every individual-regardless of background, identity, or lived experience-is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered. Why come join us? We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, "Come Join Us Guest Care" training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you'll be on track for a brilliant future in Hospitality!
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