Meeting & Events Operations Manager
Cairn Group Hotel - London
£42,000 to £42,000 a year
PermanentFull time
Location: The Gantry London, Curio Collection by Hilton Department: Restaurant Join Cairn Group – Where People Drive Hospitality Forward, Together At Cairn Group, we're passionate about creating memorable guest experiences, and it all starts with our people. We're looking for an inspiring and people-focused Head of Department to join our team. Whether you're leading your department, supporting guest satisfaction or helping colleagues perform at their best, you'll play an important part in creating experiences that guests remember. Make Every Moment Matter Every day is different, but every day you'll have the opportunity to make a positive impact. You will: Lead and inspire a team that delivers exceptional guest experiences. Create a welcoming environment where guests feel valued. Support the development and growth of team members. Drive service standards and operational excellence. Build positive relationships across the hotel. Help shape a culture where people can perform, grow and succeed. Bring Your Personality. We'll Help You Build Your Career. We're looking for people who: Are passionate about hospitality and guest experience. Enjoy supporting and developing others. Lead by example and take ownership. Build positive relationships with colleagues and guests. Thrive in a fast-paced environment. Want to continue developing their leadership career. If you enjoy creating exceptional experiences and helping teams perform at their best, we'd love to hear from you. Why Cairn Group? Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose. What you'll enjoy as part of the team At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution, and help you build a rewarding career with us. As part of the Cairn team, you'll enjoy: Discounted stays across our hotels and venues Food, beverage, spa and leisure discounts Access to retail, entertainment and lifestyle discounts Leadership and career development programmes Long service awards recognising your commitment and contribution Refer-a-friend scheme Employee Assistance Programme offering confidential support whenever you need it Health Care Cash Plan Meals on duty Wellbeing resources and support Opportunities to develop and progress across our diverse hospitality portfolio We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're starting your career or taking the next step in leadership, Cairn Group offers the opportunity to build a career with purpose, alongside a team that's stronger together. About The Gantry London, Curio Collection by Hilton The Gantry London, Curio Collection by Hilton is an award-winning urban resort and design-led hotel in the heart of Stratford, East London. Contemporary design, art and vibrant social spaces run throughout the hotel, alongside destination dining, rooftop experiences and dedicated spaces for meetings and events, all moments from Queen Elizabeth Olympic Park. Join us and help create exceptional experiences every day.
Read more
F&B Operations Manager
Cairn Group Hotel - London
PermanentFull time
Join Cairn Group – Where People Drive Hospitality Forward, Together At Treehouse Hotel London, we believe great hospitality starts with great people. Our venues are more than places to eat and drink; they are destinations where memorable experiences, creativity and exceptional service come together. We are looking for an experienced and commercially driven F&B Operations Manager to lead our Food & Beverage operation across Madera, The Nest, Meetings & Events, Banqueting and In-Room Dining. Reporting directly to the Hotel General Manager, this is an exciting opportunity for a confident, hands-on leader who can take ownership of the department's operational and financial performance, inspire high-performing teams and deliver outstanding guest experiences. You will combine strong operational leadership with commercial awareness, creativity and a genuine passion for hospitality. Working closely with the Hotel General Manager and wider hotel leadership team, you will set the direction for our venues, develop our people and ensure we consistently deliver exceptional standards and commercial results. Make Every Moment Matter Every day is different, but every day you'll have the opportunity to make a positive impact. You will: Take full operational ownership of Madera, The Nest and the wider Food & Beverage department, ensuring consistent standards of service, quality and professionalism. Be accountable for the overall financial performance of the department, including revenue, EBITDA, labour costs and controllable expenses. Deliver agreed budgets and forecasts, identifying opportunities to maximise revenue, improve profitability and strengthen commercial performance. Monitor and manage key performance indicators, including revenue, covers, average spend per head, labour productivity, food and beverage costs and departmental profitability. Lead the development and delivery of commercial initiatives that increase revenue, improve venue performance and maximise trading opportunities. Take ownership of forecasting, financial reporting and performance commentary, identifying variances and implementing corrective actions where required. Manage purchasing, inventory, stock control and departmental expenditure, ensuring effective financial controls and value for money. Lead, motivate and develop the Food & Beverage management team, setting clear expectations, objectives and standards of accountability. Recruit, coach and develop team members, creating a culture of engagement, ownership, succession planning and high performance. Build a positive working environment that encourages collaboration, recognises contribution and supports team retention. Ensure effective communication across all venues through regular briefings, management meetings and operational updates. Take ownership of guest feedback and complaints, ensuring issues are resolved professionally and opportunities for improvement are identified. Work closely with the Hotel General Manager, Marketing Director and wider commercial teams to develop and deliver campaigns, activations and experiences that drive awareness, bookings and revenue. Identify opportunities to enhance our food and beverage offering, improve the guest journey and strengthen our position as a destination in London. Ensure all operations comply with company policies, health and safety requirements and relevant operational standards. Ensure mandatory training is completed and consistently applied across the department. Support wider hotel operations and undertake Manager on Duty responsibilities when required. You will have the authority and accountability to lead the day-to-day operation of the department, manage your management team and implement operational and commercial improvements within agreed budgets, business objectives and company policies. Bring Your Personality. We'll Help You Build Your Career. We're looking for someone who: Has proven experience leading a Food & Beverage operation within a hotel, restaurant or comparable hospitality environment. Is a confident and visible leader who can inspire, motivate and develop a diverse team. Has strong commercial awareness and demonstrable experience managing budgets, forecasts, P&L and financial performance. Understands the key drivers of F&B profitability, including revenue generation, labour productivity, spend per head, food and beverage costs and controllable expenses. Can demonstrate a track record of improving commercial performance and delivering financial targets. Has a genuine passion for delivering outstanding guest experiences and consistently high service standards. Is commercially minded, proactive and confident in identifying opportunities to grow revenue and improve performance. Can manage competing priorities, make effective decisions and remain composed in a fast-paced environment. Has excellent communication and interpersonal skills, with the ability to build strong relationships across departments. Is organised, resilient and comfortable taking ownership and accountability. Can balance operational detail with a wider strategic perspective. Has a creative approach to developing experiences, promotions and initiatives that make our venues stand out. Why Cairn Group? Our People First culture combines ambitious standards with genuine support, creating an environment where individuals are trusted to perform, encouraged to grow and recognised for the contribution they make. We believe success is built through collaboration, accountability and a shared commitment to excellence, giving our people the foundation to build long-term careers with purpose. What You'll Enjoy as Part of the Team At Cairn Group, we recognise that our people are at the heart of our success. That's why we offer a range of benefits designed to support your wellbeing, reward your contribution and help you build a rewarding career with us. As part of the Cairn team, you'll enjoy: Discounted stays across our hotels and venues. Food, beverage, spa and leisure discounts. Access to retail, entertainment and lifestyle discounts. Leadership and career development programmes. Long service awards recognising your commitment and contribution. Refer-a-friend scheme. Employee Assistance Programme offering confidential support whenever you need it. Health Care Cash Plan. Wellbeing resources and support. Opportunities to develop and progress across our diverse hospitality portfolio. We're committed to creating an environment where people feel supported, valued and empowered to grow. Whether you're taking the next step in your leadership career or looking for a new challenge, Cairn Group offers the opportunity to make a real difference.
Read more
International Business Development Manager
HR GO Recruitment - West End, London
PermanentFull time
International Business Development Manager (Export / International Accounts) Type: Permanent | Location: London (Hybrid) Working hours: Monday-Thursday 9:00am-5:00pm, Friday 9:00am-4:30pm Salary: Depending on experience The opportunity Are you a commercially driven export specialist who thrives on opening new markets and building high-performing distributor partnerships? This is a high-impact, hands-on role where you'll take ownership of international growth, driving sales, protecting profitability and strengthening brand presence across key export territories. Expect autonomy, variety and frequent travel (often with overnight stays). What you'll be doing Business Development Identify, evaluate and appoint top-performing distribution partners in priority international markets Deliver sales and profit targets through strong distributor management and joint business planning Track in-market sales and stock levels, taking corrective action to stay on budget Analyse sales and brand performance to unlock new opportunities for profitable growth Marketing Build and deliver annual marketing activity calendars with distributor partners Partner with International and local Brand Managers to ensure activity aligns to brand strategy Oversee execution of campaigns and support new product development / launches Track and report funded activity and provide relevant market intelligence Financial Own customer/distributor P&L, including marketing investment management Produce forecasts, sales plans and A&P budgets; lead quarterly business reviews Monitor and control market profitability, reporting monthly on performance and variances Allocate marketing budgets, verify invoices and ensure transparent governance of spend Distributors Motivate, challenge and support distributors to maximise sales, profit and market share Review partner performance and recommend change where needed (including business transfers) Set and control pricing (subject to internal approval) and oversee brand/SKU launches Logistics Input monthly demand forecasts and liaise with Export Customer Service and Logistics to ensure on-time fulfilment About you Minimum 5 years' experience in international/export account management or international business development (FMCG essential) Proven track record building distributor-led business across Western & Eastern Europe (wider global exposure advantageous) Strong commercial acumen with confidence managing forecasts, budgets and profitability Solid marketing and brand-building capability; multi-channel FDM experience desirable Excellent communication, influencing, negotiation and presentation skills Self-starter with strong ownership, collaboration and project delivery discipline Proficient in MS Office; comfortable working with data and performance reporting Flexibility to travel frequently, often involving overnight stays Benefits Competitive salary (DOE) Car allowance 15% Sales Incentive bonus scheme 9% company matched pension plan 4x Life Assurance scheme Health cash back plan 24 days annual leave + Bank Holidays (option to buy/sell up to 3 additional days) Hybrid working Office location: London How to apply Submit your CV outlining your distributor management experience, export market coverage, and key growth achievements. HRGO Recruitment is acting as an Employment Business in relation to this vacancy. All applicants will be assessed solely on their suitability for the role, without regard to age, gender, disability, ethnicity, religion, belief, or sexual orientation. By applying for this position, you consent to HRGO holding and processing your data in accordance with our Privacy Policy.
Read more
Dispensing Optician Practice Manager
Zest Business Group Ltd - London, London
£40,000 to £45,000 a year
PermanentFull time
Dispensing Optician Manager | London | Luxury Independent Practice | £45,000 DOE Work side by side with the Director of a luxury independent practice, turning long-term plans into day-to-day reality. About the Opportunity Zest Optical are supporting a luxury, boutique independent practice in South West London. It's a long-established, Director-led business with a loyal patient base and strong clinical foundations. That includes advanced OCT imaging, dry eye treatment and myopia management for children, alongside a carefully chosen collection of independent and designer eyewear. The vision for what comes next is clear: a more personal, more considered, genuinely premium experience at every step of the patient journey. In practice, that means patients are styled rather than left to browse. The frame display is deliberately edited, with much of the collection held back so every recommendation feels personal rather than picked off a wall. There are trunk shows, community events and bespoke patient journeys that give people a reason to come back, and a reason to tell their friends. The Director is looking for a Dispensing Optician to work alongside them as a genuine right hand, someone who can take that vision and make it happen day to day. The Role Dispensing Optician Manager role within a well-established, luxury independent practice in South West London Work closely with the owner to develop and drive the business, turning longer-term plans into day-to-day reality Shape and deliver a styling-led patient experience, where the consultation comes first and carefully chosen product second Plan and run trunk shows, brand events and community activity that raise the practice's profile and build patient loyalty Lead and develop the team so the premium experience is consistent, whoever the patient sees Keep a close eye on how the practice is performing, including dispensing conversion, average order value and event results, and turn what you see into practical improvements Stay hands-on as a dispenser and set the standard for how patients are looked after What We're Looking For GOC-registered Dispensing Optician Management or leadership experience in practice. The title matters less than what you've actually driven and improved A real eye for style and confidence in guiding patients towards eyewear that suits who they are, not just their prescription Commercial instinct: comfortable with numbers and growth without losing warmth with patients Ideas, energy and ownership. You'll want to try things, run events and take responsibility for the results Someone who wants to operate at a higher level and has outgrown simply running a busy dispensing floor What's on Offer Salary up to £45,000, depending on experience A senior, influential role working directly with the owner, with real input into where the business goes A premium, design-led environment built around time and care rather than volume Freedom to shape events, patient journeys and the overall experience Supportive, close-knit independent practice culture Interested? This is one for a Dispensing Optician who's ready to step beyond running the day and start shaping what a practice can be. For a confidential conversation, click the 'Apply' link, or contact Kieran Lindley on WhatsApp for more information.
Read more
Eyewear Business Development Manager
Zest Business Group Ltd - London, London
£50,000 to £60,000 a year
PermanentFull time
Zest Optical is working in partnership with a growing international eyewear business to recruit an ambitious and commercially driven Business Development Manager to spearhead the development of its eyewear portfolio across the UK. The successful candidate will ideally be based in the Midlands or South of England and be comfortable travelling across the UK as and when required. This is a fantastic opportunity for an experienced optical or eyewear sales professional looking for something a little different from a traditional territory management role. With several innovative product ranges being introduced to the UK market, the successful candidate will play a pivotal role in establishing the business, developing new distribution partnerships and building a strong customer base from the ground up. Rather than inheriting an established account base, you'll have the autonomy to identify opportunities, develop relationships and shape the future direction of this exciting area of the business. Business Development Manager - Role Take ownership of business development activities across the UK optical market, focusing on securing new accounts and expanding distribution Introduce and establish an innovative portfolio of eyewear products, including smart glasses, premium frames and optical accessories Identify and develop new business opportunities with independent opticians, regional optical groups and key industry accounts Build strong relationships with practice owners, buyers and key decision-makers Develop and implement a strategic sales plan to drive market penetration and sustainable revenue growth Deliver engaging product presentations, demonstrations and training to customers Attend industry exhibitions, trade shows and networking events to increase brand awareness Provide market intelligence and customer feedback to support ongoing product and commercial development Become the go-to expert for the product portfolio, playing a key role in shaping its future growth within the UK market Business Development Manager - Requirements Previous experience in B2B sales or business development within the optical, eyewear or ophthalmic industries Strong understanding of the UK optical market, particularly independent optical practices Proven track record of identifying, winning and developing new business opportunities An established network of contacts within the independent optical sector would be advantageous Experience launching new products, brands or categories would be particularly beneficial Commercially driven, entrepreneurial and confident working autonomously Excellent communication, presentation and relationship-building skills A genuine interest in innovative eyewear products and emerging technologies Ideally based in the South of England, although flexibility may be considered for the right candidate Full UK driving licence and willingness to travel nationally as required Business Development Manager - Package Basic salary of £50,000 Performance-related bonus Car allowance Mobile phone, laptop and business expenses Opportunity to take ownership of an exciting and developing product portfolio Genuine autonomy to shape the growth and direction of the business Excellent potential for career progression as the business expands This is an excellent opportunity for a commercially ambitious sales professional who enjoys the challenge of opening new doors, developing new markets and building something from the ground up. To apply for this opportunity, please click on the Apply Now link below.
Read more
Assistant Visitor Operations Manager
House of Commons - Westminster, London
£31,529 to £34,913 a year
PermanentFull time
What you'll be doing As an Assistant Operations Manager, you will lead and support teams delivering exceptional visitor experiences at the heart of UK democracy. You'll manage and develop Visitor Engagement Assistants and Visitor Assistants, oversee daily operations, and ensure visitors receive a welcoming, accessible and high-quality service. Working closely with Visitor Experience Managers, you'll also support the delivery of projects, events and initiatives that help bring Parliament closer to the public. You'll play an important role in maintaining and enhancing Parliament's programme of tours and talks, supporting team training, monitoring quality standards and helping colleagues deliver engaging experiences. Whether supervising operations, supporting visitors with access requirements or improving services, you'll help ensure every visitor has a positive and memorable experience. Find out more about working at the House of Commons. Why Join us? In addition to your salary, we offer an attractive range of benefits including but not limited to: Generous annual leave starting at 30 days and increasing to 35 after one full working year. Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 28.97% Flexible working options that help you find a balance including enhanced maternity, paternity, shared parental and adoption leave, caring leave and alternative working patterns. What we're looking for Proven ability to lead, motivate and develop a team, creating a positive culture and supporting colleagues through coaching, training and ongoing development. Experience delivering excellent customer service, with a commitment to creating welcoming, inclusive and accessible experiences for a diverse range of visitors. Strong communication and interpersonal skills, with the confidence to engage effectively with visitors, colleagues and stakeholders. Ability to make sound decisions and solve problems in a fast-paced operational environment, adapting to changing priorities when needed. An organised, proactive and flexible approach, with the ability to balance day-to-day operations while supporting wider projects and team objectives. A collaborative mindset, with a passion for working with people, sharing best practice, contributing new ideas and helping to deliver engaging visitor experiences. How to Apply CV and Criterion Responses - If you would like to apply for this role, please submit your CV and provide evidence against criteria 1-4 in the Job Description. 500 words per criteria. More information on the application process can be found here: Application process - UK Parliament Additional Information Please ensure that you anonymise your application by removing any identifiable factors from your CV or Supporting Statement. Please note that most job offers will be made at the minimum of the salary range, other than in exceptional circumstances. We may close the vacancy prior to the closing date stated due to a high volume of applications. #LI-Onsite
Read more
Assistant Back of House Manager
PPHE Hotel Group - London, London
PermanentFull time
Assistant Back of House Manager - Park Plaza Riverbank At Park Plaza, authenticity is at the heart of everything we do. We now have an exciting opportunity for an Assistant Back of House Manager with a passion for delivering consistent, high-quality work. You'll be a natural leader who inspires your team to achieve the highest standards. As our Assistant Back of House Manager, you will be responsible for overseeing the smooth and effective operation of all back-of-house areas, ensuring they are delivered to the highest standards in line with hotel and departmental expectations. You'll manage kitchen operations, stock control, and equipment procurement, while maintaining full compliance with health and safety policies and reporting any maintenance issues to your line manager. What you'll receive: Competitive salary + Excellent Benefits Discounted PPHE hotel rates (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year (pro rata) including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750! Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons 24/7 employee assistance programme Rota given 2 weeks in advance Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training Your Key Responsibilities as our Assistant Back of House Manager: Lead and supervise daily back-of-house operations across all kitchens. Train and develop team members to deliver consistent, high-quality service. Monitor and maintain stock levels of equipment and supplies. Liaise with internal departments and external suppliers to ensure operational needs are met. Conduct regular quality checks and audits of BOH areas and staff uniforms. Manage equipment procurement and ensure compliance with health & safety regulations. Support onboarding and training for new starters, ensuring timely reviews. Maintain accurate rotas and payroll records aligned with business needs. Implement cost-efficient initiatives and monitor departmental expenditure. Ensure compliance with pest control, waste management, and chemical safety procedures. What we're looking for: A strong relationship builder who keeps operations running smoothly. A team player who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, and Care. Previous experience as a Back of House Supervisor in a hotel or restaurant. Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities which are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
Read more
Assistant Front Office Manager
PPHE Hotel Group - London, London
£42,000 to £42,000 a year
PermanentFull time
Assistant Front Office Manager At Park Plaza Westminster Bridge Hotel, we are all about creating stories and memories by delivering excellent and personal service to our guests. The friendly face of the 1023 bedrooms Park Plaza Westminster Bridge Hotel, as an Assistant Front Office Manager you will be responsible for assisting the Front Office Manager in all Front Office duties. With your flair and passion for delivering exceptional service, you will be someone with a helpful, can-do approach who leads from the front to ensure the Reception Team delivers a memorable experience for every guest. As our Assistant Front Office Manager, you will receive: Salary: Highly competitive plus incentive Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Start with 30 days of holiday per year - including bank holidays, increasing with years of service Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme - up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub - Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension plan & award-winning training The ideal candidate for the Assistant Front Office Manager role will: Liaise with the relevant Front of House teams to ensure guest and colleague satisfaction, financial goals, and responsible business targets are met while ensuring the smooth running and robust strategic direction of the Front of House department Report directly to the Assistant Front of House Manager Manage and develop the team through planning and execution of payroll and rotas, recruitment, induction, training, appraisals, and performance management Demonstrate leadership through leading by example Clearly communicate operational and strategic information and ongoing customer feedback Empower the Front of House teams by providing an inspiring service culture through briefings, team meetings, and coaching Have excellent knowledge of Opera Have previous Assistant Front Office Manager or Reception Manager experience in a hotel Renowned for creating memorable moments, Park Plaza caters to both leisure and business travellers with stylish guest rooms and versatile meeting facilities that are perfectly complemented by award-winning restaurants and bars. Park Plaza. Be part of it.
Read more
Children's Home Deputy Manager
Area Camden - Camden, London
£39,362.67 to £39,362.67 a year
PermanentFull time
Residential Deputy Manager Company: Area Camden Contract: Permanent Specific Hours: 08:00am - 20:00pm (12 hour shifts) Salary: £39,362.67 per annum Location: Camden, London Area Camden Area Camden, part of the Polaris Community, provides high‑quality care that supports young people to achieve their goals. As Deputy Manager, you will support the Registered Manager with the day‑to‑day running of the service, helping to create a caring, respectful environment for young people aged 11-18. You'll ensure individual needs are met, staff practice remains consistent with our values, and that all care delivery meets legal requirements and Area Camden's Statement of Purpose. About the role: Support the Registered Manager and deputise when required, helping oversee the day‑to‑day running of the home. Supervise, guide and support staff, ensuring effective communication, high standards of practice and completion of supervisions. Help manage key operational areas including care quality, recruitment, training, staffing, the home environment and basic financial duties. Assess young people's needs and contribute to personalised care plans, ensuring cultural, social and emotional needs are met. Promote positive behaviour, independence, wellbeing and active participation in decision‑making. Maintain respectful, non‑discriminatory practice and provide high‑quality personal care in line with individual plans. Ensure compliance with safeguarding requirements, Children's Homes Regulations 2015, Ofsted standards, Health & Safety, COSHH and all relevant legislation. Keep risk assessments and health & safety checks up to date, ensuring a safe environment and supporting inspection processes (including Regulation 44). Maintain accurate records, including care plans, risk assessments, medication and financial documentation. Build strong relationships with young people, families, staff and external professionals. Support with staffing needs, including recruitment, induction and identifying training requirements. Assist with admissions, including visits, paperwork and ensuring a smooth and welcoming transition for each young person. Attend meetings and ensure key information is shared within the team and partner agencies. Ensure staff are trained and confident in relevant intervention strategies. Work within the rota pattern (08:00-20:00), supporting a minimum average of 168 hours per month. Essential skills required: Residential childcare experience (2+ years) Hold Level 3 Diploma for the Children and Young People's Workforce or equivalent Child Protection experience Leadership and staff supervision skills Well-developed written and verbal communication Management of budgets and staff rotas Project management skills and have an enthusiastic disposition Demonstrated commitment to ongoing personal development Be proactive, solution focused and have an enthusiastic disposition Polaris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Successful applicants will be subject to a DBS check at enhanced level if successful for the position.
Read more
Children's Home Registered Manager
Area Camden - West End, London
£52,000 to £58,600 a year
PermanentFull time
Children's Home Registered Manager Company: Area Camden Location: London Specific Hours: 40 hours per week Salary: Base salary of £52,000, with the potential to earn up to £58,600 through bonuses Area Camden has been an Ofsted-rated Outstanding and Good provider since 2014. We are seeking an experienced and committed Registered Manager to lead our new solo children's home in London. This is an excellent opportunity for a confident leader with 2-3 years of management experience and a strong background in supporting young people aged 9-17 with complex emotional and behavioural needs. At Area Camden, children and young people are at the heart of everything we do. We are committed to providing safe, nurturing homes where they can thrive, and we are looking for a manager who shares our values, ambition and commitment to high-quality care. You will collaborate closely with external professionals and partner agencies, so professionalism and consistently high standards of practice are essential. Why join Area Camden? Joining Area Camden means becoming part of a provider with a strong reputation for delivering high-quality care and achieving positive outcomes for children and young people. We value strong leadership, reflective practice and professional development, and we are committed to giving our managers the support they need to lead with confidence and make a lasting difference. In addition to a competitive salary and bonus structure, we offer a comprehensive and hands-on support network to ensure our Registered Managers feel fully supported: Proven track record of excellence: Since 2014, Area Camden has consistently achieved Good and Outstanding Ofsted ratings, providing a stable and high-performing environment for our managers. Strong systems and operational structure: We have well-established systems, processes and frameworks in place to support you in the day-to-day running of your home, enabling you to focus on delivering high-quality care. Hands-on senior leadership team: You will receive direct support and oversight from an experienced leadership team, including the Responsible Individual, Operations Director and Head of Care, who take a visible and proactive approach. Leaders with real Registered Manager experience: Our senior team, including full-time Responsible Individuals and operational leaders, have previously worked as Registered Managers. This means you will receive practical, knowledgeable and responsive support from individuals who truly understand the role. Part of the wider Polaris Community: As part of Polaris Community, you will benefit from a broad range of specialist central support services, including: Designated recruitment team HR People and Employee Relations support Quality Assurance and Compliance teams Learning and Development programmes Safeguarding specialists Health and Safety teams A wider professional network: You will be part of a broader residential community of managers and professionals, providing opportunities to collaborate, share best practice and access resources. Opportunities to get involved and influence: Engage in wider participation groups and initiatives, including diversity and inclusion forums such as diversity champions, giving you a voice beyond your home. Continuous development and shared learning: We are committed to supporting your professional growth through training, development opportunities and peer support. About the role As Registered Manager, you will be responsible for delivering high-quality, safe and nurturing care for children and young people in the home. You will hold overall accountability for safeguarding and promoting the welfare of the child, overseeing day-to-day operations, leading staff practice, and driving continuous improvement in line with Area Camden's standards, ethos and the Children's Homes (England) Regulations 2015. You will provide strong leadership, ensuring care is child-centred and focused on achieving the best outcomes for the child. In a solo home, this includes maintaining robust safeguarding systems, safer staffing arrangements, clear risk assessments, and effective multi-agency working. You will ensure the child's individual vulnerabilities, behaviours and support needs are understood and responded to consistently. You will supervise as well as mentor staff, organise work patterns, deliver care-focused training, ensure care plans, safeguarding procedures and support services are implemented effectively. Requirements for the role: A Leadership and Management qualification, or willingness to work towards one, together with NVQ Level 3 in Caring for Children and Young People Strong childcare and safeguarding knowledge, including the Children Act 1989, Care Standards Act 2000, the Children's Homes (England) Regulations 2015 and Quality Standards, with the ability to lead safeguarding practice, manage risk, respond to incidents, and ensure the home meets its duty to protect and promote the welfare of the child at all times Experience of managing staff teams, excellent communication skills, and the ability to lead with confidence, professionalism and resilience A genuine passion for children's homes and a strong commitment to achieving the best possible outcomes for children and young people Benefits 6-month probation period 32 days of annual leave, including bank holidays, increasing by 1 day per year for the first three years Workplace pension, post probation Mobile phone provided Ofsted performance bonus: £3,000 for an Outstanding judgement and £1,500 for a Good judgement Full occupancy bonus of £300 per month Company car or £3,000 annual travel allowance Local parking permit 3-month notice period, except in disciplinary cases Appointment subject to Ofsted approval In this role, you will have the opportunity to shape a safe, stable and nurturing home environment where your leadership can have a meaningful and lasting impact on a child's life. This is a 40-hour per week role. The Registered Manager will manage their own rota and take part in the on-call rota. Area Camden is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates. The company is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. Successful applicants will be required to complete an enhanced DBS check.
Read more