Customer Service Coordinator -Shepshed, Leicestershire - £28,000–£31,000 + Hybrid
Agricultural Recruitment Specialists - Leicester, Midlands
£28,000 to £31,000 a year
PermanentFull time
Customer Service Coordinator Customer Service Coordinator -Shepshed, Leicestershire - £28,000–£31,000 + Hybrid The Job: An excellent opportunity has arisen for a Customer Service Coordinator to join an established business within the agricultural sector. Working as part of the customer service team, you will be responsible for supporting customers with their orders and enquiries, ensuring a high level of service from initial order through to delivery. Key Responsibilities: - Handling customer enquiries and providing a professional, efficient service - Processing and managing customer orders - Coordinating deliveries and liaising with logistics and production teams - Working closely with suppliers and internal departments to resolve queries - Maintaining accurate customer and order records - Proactively resolving issues and keeping customers informed - Supporting the wider customer service team with day to day administration The Candidate: - Previous experience in customer service, administration or order processing, ideally within a fast-paced environment. - Organised, reliable and confident communicating with both customers and colleagues. - Strong attention to detail with the ability to manage multiple priorities and meet deadlines. - Experience coordinating orders, deliveries or logistics, with good problem solving skills. - Ideally, experience within agriculture, logistics, manufacturing or another supply chain environment, although transferable customer service experience will be considered. The Package: - Salary £28,000–£31,000 DOE - Hybrid working – 3 days in the office - Opportunity to develop a career within an established agricultural business - Customer focused role with a varied workload Please email your CV to Charlotte Levent, Senior Delivery Recruitment Consultant, CLevent@agriRS.co.uk. Candidate Requirements All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment. Stay Connected Keep up to date with the latest opportunities from Agricultural Recruitment Specialists by registering at www.agriRS.com and following us on LinkedIn, Instagram, Facebook, and X. About Agricultural Recruitment Specialists Agricultural Recruitment Specialists is a market-leading, specialist recruitment partner connecting top talent with leading organisations across the agriculture, farming, food and fresh produce, horticulture, environmental, and rural sectors. Why Work With Us? With deep industry knowledge and an extensive global network, we are uniquely positioned to connect high-calibre professionals with forward-thinking organisations. Our consultative approach ensures we deliver not just candidates, but long-term value. Get in Touch Visit www.agriRS.com or speak to our specialist team on +44 (0)1905 345 155 to find out more. Connecting outstanding talent with leading organisations worldwide.
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Respiratory Service Coordinator | University Hospitals of Leicester NHS Trust
University Hospitals of Leicester - Leicester
£25,760 - £27,476 per annum
PermanentFull time
We have an exciting opportunity for a full time, Service Coordinator to join the RRCV Clinical Management Team working in Respiratory. We are looking for an enthusiastic and organised individual to join our Outpatients team. This varied role involves supporting the Outpatients Booking Team, undertaking RTT validation, and providing cross-cover for the Long COVID and Pleural/Bronchoscopy Service Coordinator roles as required. No two days are the same, so you'll enjoy working collaboratively while also having the confidence to work independently when required. Respiratory Medicine & Allergy is one of the largest users of outpatient clinic space. Our service delivers a broad range of clinics, from general respiratory medicine to highly specialised services including Severe Asthma, COPD, ILD, etc. Behind every successful clinic is a dedicated administrative team working alongside exceptional nursing and clinical colleagues to provide high-quality, patient-centred care. This is a varied and rewarding role that goes beyond booking appointments. Alongside supporting our Outpatients Booking Team, you'll play a key role in higher-level administrative tasks, including clinic template creation, maximising clinic slot utilisation, and monitoring Electronic Referral Service (e-RS) triage performance. If you are a highly organised, enjoy solving problems, thrive in a fast-paced environment, and take pride in delivering an excellent service, we would love to hear from you. • To co-ordinate and provide a cross cover support service to the Respiratory Specialised clinics including Long Covid and Pleural/Bronchoscopy. • Managing patients and professionals through defined pathways to enable patients are seen by the right person, at the right time and in the right place, ensuring that the quality standards of the Trust are met. • To provide support and guidance to patients, carers, relatives and others making contact with the services. To deliver a Patient Pathway in accordance with Local and National Guidelines in relation to Referral to Treatment (RTT 18 weeks). • To prospectively manage the specialised clinics and clinic slot availability to ensure maximum efficiencies within the service to agreed templates, minimising any impact on clinic utilisation in a timely manner. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: • high-quality care for all, • being a great place to work, • partnerships for impact, and • research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: • we are compassionate, • we are proud, • we are inclusive, and • we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ • To receive referrals and make new and follow up appointments. • To monitor, maintain and report clinic cancellations, including notice time given and utilisation time available. • To ensure all Local and National Standards are applied to referrals, to undertake RTT and booking in accordance with UHL Patient Access and Data Management Policy. • To ensure all Overseas Visitors are recorded appropriately, including the receipt and check of ID documents and referral on to the Overseas Patient Manager. • Liaise with clinicians regarding availability for clinics. •To retrieve and prepare case-notes in a timely manner for clinics. •To ensure all required test results are available for clinic and where necessary liaise with the relevant service (including other Trusts) to obtain/ expedite such reports. • To be responsible for the co-ordination and reception duties associated with outpatient clinics. This will include maintaining full and accurate patient demographic records both manual and electronic; booking of follow up and pre-assessment appointments; arranging investigations and imaging reviews; updating RTT pathways and clinical coding from clinic outcomes. This advert closes on Friday 23 Oct 2026
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22777 - Probation Service Officer - Public Protection - Kent, Surrey & Sussex
Ministry of Justice - England
£28,064 to £33,549 a year
On-sitePermanentFull time
Please note: The working pattern for this position is 37 hours per week, working hours start from 9am. Helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career. There are many reasons to join the Probation Service. What will yours be? We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service. If this sounds like you, apply now. If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064, Pro-Rata for Part-Time roles. The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows. New entrants are expected to join on the minimum of the pay band. Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable. Overview of the job The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement. For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment. Right to work in the UK You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules). Skilled Worker visa changes from 22 July 2025 In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa. From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result: HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes. If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place. If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes. If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom. HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here. Civil Service recruitment: nationality rules Civil Service This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment. You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa) About us: By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise. Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need. To find out more about working as a Probation Service Officer please click here About the Recruitment Process To apply to this role you will be required to complete a short application form and detail responses to Civil Service Behaviours and Experience based question. As part of this application, you will also be required to sit the Civil Service Judgement test (CSJT). The CSJT is a two-part test which looks at your ability to make decisions in relation to specific civil service behaviours. The CSJT is stage one of your application process and you will have the option to complete a practice test immediately before taking the test, to give you an insight of what to expect before you start.
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Registered Manager - Children's Residential Home
YOURRECRUIT LIMITED · 07364602 - LE2 6JJ
from £65,000 a year
On-sitePermanentFull time
Registered Manager - Children’s Residential Home Location: Leicester Salary: Up to £65,000 Home: 2-bed EBD Children’s Home Ofsted Rating: Good Contract: Full-time, Permanent Lead. Inspire. Make a Difference. Are you an experienced Registered Manager - Children’s Residential Home ready to take the lead in a well-established home where quality care, safeguarding and positive outcomes really matter? This 2-bed EBD home in Leicester already has a Good Ofsted rating and is supported by an experienced provider committed to delivering high standards of care. As Registered Manager - Children’s Residential Home, you will lead the home, develop your team and ensure children and young people receive the stability, support and care they need to thrive. The Role You will: • Lead, motivate and develop the care team. • Maintain high standards of safeguarding and care. • Oversee care plans, risk assessments and placement planning. • Ensure compliance with the Children’s Homes Regulations 2015 and Quality Standards. • Provide effective supervision, support and training. • Build positive relationships with children, families and professionals. • Monitor quality and drive continuous improvement. • Support the home to maintain and build on its Good Ofsted rating. • Ensure the voice and needs of each child remain at the heart of decision-making. About You We are looking for a confident and committed Registered Manager - Children’s Residential Home with: • Previous management experience in a children’s residential setting. • Strong safeguarding and regulatory knowledge. • Experience supporting children and young people with EBD. • Level 5 Leadership and Management for Residential Childcare, or working towards. • Strong leadership, communication and organisational skills. • A genuine commitment to improving outcomes for children. Why Join? This is an opportunity to join a provider that is passionate about high-quality children’s residential care, while giving you the support and opportunity to make a genuine difference. Salary: Up to £65,000 Important Information Apply: Please send an up-to-date CV. Successful candidates will complete all required safer recruitment and pre-employment checks, including an Enhanced DBS where applicable. Right to Work: Applicants must already have the right to work in the UK. Sponsorship is not available. Safeguarding: Checks may include DBS, references, employment history, qualifications, identity, Right to Work and employment gaps, in line with role requirements. Referral Scheme: Know someone suitable? YourRecruit offers a paid referral scheme. YourRecruit Ltd is committed to equality, diversity and inclusion.
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Project Improvement Manager – Cancer Diagnostics
NHS Jobs - Leicester
£49,387 to £56,515 a year
PermanentFull time
About you We're looking for someone who is passionate about improvement and enjoys working across organisational boundaries to solve complex problems. You'll have: Degree-level qualification or equivalent experience, with additional specialist knowledge or qualifications in programme or service improvement. Experience supporting or leading healthcare improvement or transformation projects. Strong analytical and problem-solving skills. Excellent communication and stakeholder engagement skills. Experience interpreting performance data and using it to support improvement. Strong organisational skills with the ability to manage multiple priorities. The confidence to work independently while building productive relationships across the NHS. A collaborative and proactive approach to improving patient care. Why join the East Midlands Cancer Alliance? At EMCA you'll become part of a high-performing regional team committed to improving cancer services for more than five million people. We offer the opportunity to: Lead meaningful improvement projects with real patient impact. Work alongside experienced clinical leaders and improvement specialists. Influence how cancer diagnostic services are designed and delivered. Develop expertise in pathway transformation and operational improvement. Build strong partnerships across the NHS and wider healthcare system. We also offer: Hybrid and flexible working. NHS Pension Scheme. Generous annual leave. Professional development and career progression opportunities. A supportive and collaborative team environment. Working arrangements The role is based at County Hall, Leicester, with hybrid working available. Regular travel throughout the East Midlands is required, including attendance at provider Trusts, Integrated Care Boards and regional meetings. The successful candidate will also work on-site within acute provider organisations when required to support pathway improvement, operational performance recovery and diagnostic transformation. Help transform cancer diagnostics Every improvement you deliver has the potential to reduce waiting times, speed up diagnosis and improve outcomes for patients affected by cancer. If you're passionate about service improvement, enjoy working collaboratively and want to make a lasting difference across the NHS, we'd love to hear from you. Join the East Midlands Cancer Alliance and help transform cancer diagnostics across the region.
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Wraparound Care Manager (Fixed Term Contract)
eTeach UK Limited - Leicester, Leicestershire
Actual pay: £19,312 - £20,742
On-siteContractPart time
Contract: Fixed term to July 2027 – 39 weeks of the year (Term time + 1 week)Hours of work: 25 hrs/week, 12.45 pm - 5.45 pm Mon - Fri, 39 weeks/year (Term time + 1 week). This role is a fixed term contract until the end of the academic year (July 2027). Start date: ASAP Salary: Grade 6 points 15 - 18, Actual Salary £19,312 - £20,742 This is an exciting opportunity for someone to lead a team and manage the day to day running of the provision.We would like you: To provide a safe, creative and appropriate play opportunities Provide a safe and secure atmosphere and relaxing environment for young children. To have experience of working in a similar setting To love working with children To have excellent interpersonal skills enabling you to work well with children and adults To be flexible Job purpose: The Wraparound Care Manager will be expected to work alongside their team on a daily basis and manage: • The day to day running of the club to include co-ordinating the provision of a caring, safe, secure and stimulating environment, meeting Ofsted requirements. • Managing a staff team, working under the direction of the Headteacher to ensure policies and procedures are implemented at all times.• Managing place allocations, registers and other admin related to the running of the provision• To fulfil all legal and statutory requirementsWe can offer you: A calm school and provision, full of wonderful children A friendly, stimulating environment in which to work Training and CPD opportunities For further information about the job please contact the school via telephone or email the school. Closing date: 1st November 2026 Interviews to be held: Week commencing 9th November 2026.
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Customer Service Centre And Switchboard Team Leader | University Hospitals of Leicester NHS Trust
University Hospitals of Leicester - Leicester
£25,760 - £27,476 per annum
PermanentFull time
The Customer Service Centre and Switchboard Team Leader will provide a comprehensive, high quality service to patients, staff and members of the public on behalf of the Trust. Acting as the first point of contact for frontline staff, the Team leader will oversee the day to day management of the customer service and switchboard teams ensuring the effective delivery of services. As a subject matter expert on switchboard and helpdesk processes, the Team Leader will manage daily staff rosters to ensure appropriate coverage and maintain service efficiency. They will identify training needs, provide on-going support to advisors and operators and to ensure adherence to established procedures and policies. The Team Leader will maintain accurate staff records, coordinate mandatory training and conduct annual appraisals to support staff development and performance. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: • high-quality care for all, • being a great place to work, • partnerships for impact, and • research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: • we are compassionate, • we are proud, • we are inclusive, and • we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ To provide a comprehensive service for receiving and initiating calls from external and internal sources, be competent in operating an AC-Win PC Based Console/or similar system. Efficient processing of telephone calls received into the switchboard and helpdesk ensuring all service requests and queries are handled in line with policy and procedure Operation of internal bleep/pager and mobile telephone systems Providing a welcoming service for routine enquires and assistance to staff users and the general public, ensuring appropriate assistance is provided. Carrying out all emergency procedures relating to any hospital alerts/alarms i.e. cardiac arrest, equipment alarms, major incidents, fire alerts, security/police response, Major Haemorrhage and any other emergencies that may arise. At all times working within job role following Trust policies and procedures. On Call Service: To contact staff as required/needed by the trust in accordance with the hospitals procedures, duties are to maintain such records and contact procedures as may be required. To Coordinate and assign out of hours estates jobs to Engineers and escalate any concerns to the on call estate managers when necessary. To facilitate the On Call room booking process for On call doctors and arrange any subsequent cleaning with the Domestic Team. Testing Emergency Telephones, Fire bleeps and Cardiac Arrest bleeps ensuring all relevant documentation are accurately completed Fault Reporting: Issue and record replacement of telephone handsets when extension faults occur. To arrange for the exchange of bleeps when medical staff change disciplines etc. and record details within relevant documentation. To maintain telephone directory ensuring data isaccurate and up to date. In-Patient Enquires: Accessing In-Patient (HISS/Alfa List/or similar) system enquiries and forwarding the callers to the correct destination. Become a competent super-user of the Evolution, Transport Market place, Medi Rota, Netcall and Optima systems. To provide cover for annual leave/absences and sickness where and when required (sometimes at short notice) in order that the switchboards and CSC are manned at all times. Monitor and manage the annual leave for Team, maintaining entry on Optima. Monitor sickness/absence in accordance with the Trust’s sickness absence policy with escalation to Management where appropriate. To carry out return to work discussions with advisors and conduct regular 1 to 1 meetings to support health and wellbeing. Manage the CSC advisors and Switchboard operators roster, ensuring this rota is covered 24/7, and ensure that any gaps or difficulties are escalated to Management. Bank and Public Holidays: To provide cover when required to provide a constant service. Carrying out administration duties when required. Ensure the team are aware of HR policies and relevant Trust policies. Manage the teams professional development - including mandatory training and educational courses. Offer guidance and support to new starters ensuring they receive adequate training. Identify any training needs within the team and create training plans to support staff development and improvement. Address any aspects of performance in accordance with trust policy. Observing and monitoring the team ensuring they are working safely Maintaining good relationships and communications with colleagues working together to provide high quality service in line with operational objectives Produce the necessary reports to substantiate the monthly performance statistics Making decision regarding service delivery and the priority of work. Where conflicting priorities arise, assess the task and direct staff appropriately within guidelines and protocols. Be the first point of escalation for the staff and provide support and guidance. To further escalate any issues to Management. To Monitor the Facilities helpdesk inbox and Switchboard management inbox daily and respond to any service request received via email and complaints. Help ensure the requirements of a 24/7 helpdesk service and Switchboard are met by being flexible with shifts, providing cover out of hours as required. This advert closes on Tuesday 6 Oct 2026
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Bereavement Services & Eye Donation Scheme Assistant | University Hospitals of Leicester NHS Trust
University Hospitals of Leicester - Leicester
£25,760 - £27,476 per annum
ContractFull time
Exciting Opportunity: Bereavement Services & Eye Donation Scheme Officer Are you a compassionate, organised, and highly motivated individual looking to make a meaningful difference to patients' families during some of the most difficult moments of their lives? We have a unique opportunity to join our team in a rewarding role that combines the important work of the Bereavement Services and the newly implemented Eye Donation Scheme (EDS). This varied and impactful position focuses on two key areas: Bereavement Services You will provide a professional, sensitive, and high-quality service to relatives and friends of deceased patients, supporting them through the bereavement process while ensuring all legal documentation is completed accurately and promptly. Eye Donation Scheme (EDS) Working closely with the Senior Bereavement Services Officer, you will support the Trust's Eye Donation Scheme, contributing to audit projects, referral processes, and data management that help facilitate eye donation and support life-changing transplant services. We are seeking someone who is: • Empathetic, professional, and resilient when supporting bereaved families. • Highly organised with excellent attention to detail. • Confident communicating with a wide range of healthcare professionals and external agencies. • Able to manage sensitive and confidential information responsibly. • Comfortable working independently while contributing positively to a team environment. • Passionate about delivering outstanding patient and family-focused services. Why Join Us? This is a rare opportunity to play a vital role in supporting bereaved families while contributing to a programme that can transform lives through eye donation. If you are looking for a challenging, rewarding, and meaningful career where every day makes a difference, we'd love to hear from you. Join us and help deliver compassionate care when it matters most. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: • high-quality care for all, • being a great place to work, • partnerships for impact, and • research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: • we are compassionate, • we are proud, • we are inclusive, and • we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: https://www.uhleicester.nhs.uk Key Responsibilities Working in partnership with the Senior Bereavement Services Officer, you will: • Offer compassionate guidance to bereaved relatives and other appropriate persons regarding death registration procedures and any involvement of the Coroner. • Ensure families receive the information and contact details they need for ongoing support and enquiries. • Liaise effectively with a wide range of internal and external stakeholders, including:• Coroner's Office • Register Office • Funeral Directors • Medical Examiners and Medical Examiner Officers • Mortuary and ward teams • Hospital Chaplains • Religious, humanist and secular representatives • Pathologists and medical staff • Local authorities and cremation services • General Practitioners • Department for Work and Pensions • NHS Blood and Transplant and other relevant organisations • Prepare Eye Donation Scheme referral templates using information obtained from Medical Examiner proformas. • Seek clarification and additional information from relevant teams to ensure accurate referrals. • Work closely with NHS Blood and Transplant (NHSBT) to obtain key information, including Organ Donation Register details. • Maintain and update Bereavement Services databases, ensuring all information is accurate, complete, and compliant with data governance requirements. • Support Eye Donation Scheme audit projects and contribute to service improvement initiatives. This advert closes on Thursday 22 Oct 2026
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Portering Manager | University Hospitals of Leicester NHS Trust
University Hospitals of Leicester - Leicester
£32,073 - £39,043 per annumm
ContractFull time
Portering Manager at University Hospitals of Leicester NHS Trust We are firmly committed to being the best possible provider of healthcare and place to work in the NHS and we have an opportunity to recruit to this exciting role. The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service. Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service. Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site. Previous applicants need not apply Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance. Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: • high-quality care for all, • being a great place to work, • partnerships for impact, and • research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: • we are compassionate, • we are proud, • we are inclusive, and • we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: http://www.leicestershospitals.nhs.uk/aboutus/work-for-us/current-vacancies/ • The post holder will provide responsibility for the operational Portering team delivering a comprehensive, professional and responsive Portering Service. • Demonstration of clear leadership of the services delivered and the team ensuring an efficient and effective high quality service. • Support the development and implementation of a number of service improvement projects defined nationally or locally, taking responsibility for achieving defined targets and implementing action plans to deal with under-performance. • Actively ensure that any service improvement activity reflects the needs of the patient and service users • Proactively promote a positive image of the service and its benefits to patients. • Ensure that the departments and Trust objectives are effectively achieved through translation into improved service delivery. As Portering Manager having the responsibility of managing the Portering teams across the sites, managing this large staffing group to ensure a high quality, efficient and cost-effective service is delivered to the users. • Day to day operational responsibility for ensuring that the range of Facilities functions including at ward level, Portering, Linen Services and managing the Waste on-site, This advert closes on Wednesday 30 Sep 2026
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Programme Manager | University Hospitals of Leicester NHS Trust
University Hospitals of Leicester - Leicester
£66,582 - £77,368 per annum
PermanentFull time
Programme Manager – Band 8B East Midlands Cancer Alliance (EMCA) Location:County Hall, Leicester (Hybrid Working) Band:8B Responsible to:Associate Director for Programmes Lead transformational change across cancer services in the East Midlands Are you an experienced programme leader with a passion for improving healthcare and delivering transformational change? The East Midlands Cancer Alliance (EMCA) is seeking an exceptionalProgramme Managerto lead major regional programmes that improve cancer diagnosis, treatment, patientexperienceand outcomes across the East Midlands. This is an exciting opportunity to work at the heart of the NHS Cancer Programme, leading large-scale transformation across multiple organisations and influencing regional and national priorities. Working with Integrated Care Boards, NHS provider Trusts, clinical leaders, voluntaryorganisationsand NHS England, you will help shape the future of cancer care for more than five million people. Vacancy may close early if sufficient applications received As a Programme Manager, you will provide strategic leadership for a portfolio of complex cancer improvement programmes, ensuring national priorities are translated into meaningful local delivery. You will lead multidisciplinary teams, manage complex stakeholder relationships, oversee programme governance and performance, and support organisations to deliver measurable improvements across cancer pathways. You willbe responsible for: • Leading the design,mobilisationand delivery of major regional cancer programmes. • Driving service transformation and pathway improvement across multiple NHS organisations. • Managing programme budgets, including Service Development Funding (SDF). • Leading programme governance, riskmanagementand assurance. • Developing regional delivery plans aligned to NHS England priorities. • Providing strategic leadership to Expert Clinical Advisory Groups (ECAGs). Whatyou'llbe leading The Programme Manager will have the opportunity to lead a diverse portfolio of work including: • Cancer pathway transformation • Operational performance improvement • Early diagnosis programmes • Service Development Funding (SDF) programmes • National pilot programmes and innovation • Expert Clinical Advisory Groups (ECAGs) • Cancer performance and assurance. Our new strategy, developed with the support and feedback of colleagues, patients, and partners, is our compass for the next seven years (2023-2030). We have four primary goals: • high-quality care for all, • being a great place to work, • partnerships for impact, and • research and education excellence And we will embed health equality in all we do - taking active steps to reduce the avoidable differences in healthcare that some people face, working in partnership with communities. Our strategy is underpinned by new values and we will work to ensure they are an everyday reality for all: • we are compassionate, • we are proud, • we are inclusive, and • we are one team This is an exciting moment as we look to the future with clarity on what we already do well and where we need to focus our energies to make an even bigger difference for the people we serve. About the University Hospitals of Leicester NHS Trust: https://www.uhleicester.nhs.uk About you We'relooking for an experienced leader who combines strategic thinking with excellent programme management and relationship-building skills. You'llbring: • AMaster'sdegree or equivalent experience in programme management, healthcareimprovementor a related discipline, with evidence of continuing professional development. • Significant experienceleading large, complex transformation programmes across organisational boundaries. • Strong knowledge of NHS strategy, cancerservicesand programme delivery. • Excellent leadership,communicationand influencing skills, with the ability to negotiate and engage senior stakeholders. • Experience managing complex budgets,governanceand risk. • Strong analytical skills with experience using performance data to drive improvement. • Experience leading multidisciplinary teams and delivering change in complex healthcare environments. • The ability to inspire others and build effective partnerships across the NHS and wider system. Why join the East Midlands Cancer Alliance? At EMCAyou'llplay a pivotal role in delivering some of the NHS's highest-profile transformation programmes. You'llwork alongside senior clinical leaders,executivesand national teams to: • Improve cancer outcomes across the East Midlands. • Deliver innovative programmes that shape national policy. • Influence strategic investment and service redesign. • Support the adoption ofnew technologiesand models of care. • Build partnerships across healthcare, academia, publichealthand the voluntary sector. We offer: • Hybrid and flexible working. • NHS Pension Scheme. • Excellent annual leave entitlement. • Ongoing professional development and leadership opportunities. • A supportive,collaborativeand ambitious team environment. Working arrangements The role is based at County Hall, Leicester, with hybrid working available. Regular travel across the East Midlands isrequired, including attendance at provider Trusts, Integrated CareBoardsand regional meetings. The post holder will also work across the wider Midlands whererequiredto support regional programmes and national priorities. Why this role matters This is more than programme management. It is an opportunity to influence how cancer services are designed and delivered across an entire region, helping thousands of patients receive earlier diagnoses, fastertreatmentand better outcomes. Ifyou'reready to lead complex programmes, inspire collaboration across organisational boundaries and make a lasting impact on cancer care,we'dlove to hear from you. Join the East Midlands Cancer Alliance and help shape the future of cancer services across the region. This advert closes on Monday 5 Oct 2026
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