Identity and Access Management Product Lead
Bupa - London, England
PermanentFull time
Job Description: Identity and Access Management Product Lead Grade - D17 Contract - Permanent Location: Hybrid working / Bupa Place (M50 3SP) or Angel Court (EC2R 7HJ) or Staines (TW18 3DZ) Working hours: 37.5 hours per week Salary: From £67,000 per annum, depending on experience Benefits: Role-specific bonus of 10% MBS We make health happen. At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives. Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way. Role The Identity and Access Management Product Lead is a leadership position with a strong background in delivering IAM products, working across the Bupa Global, India and UK (BGIUK) Market Unit. Reporting to the Head of IAM and Design, The IAM Product Lead is responsible for the strategy, roadmap, and delivery of the BGIUK's IAM product portfolio. This includes Identity Governance and Administration (IGA), Privileged Access Management (PAM), Certificate Management, Secrets Management, and Keys Management. The role bridges security, technology, and the business, ensuring IAM capabilities are delivered as products that are secure, compliant, scalable, aligned to business outcomes and regulatory requirements How you'll help us make health happen Own relationships with IAM technology vendors and strategic partners Drive continuous improvement / optimisation through retrospectives, automation, standardisation, and self-service capabilities Provide visionary leadership, inspiring and motivating colleagues while fostering a culture of accountability, collaboration, and high performance Establish metrics to measure and improve the performance and security of IAM, ensuring they meet the needs of both the business and regulatory standards. Influence policy and strategy at the organisational level, ensuring that IAM remains a core component of security planning and performance management. Translate security and business requirements into clear product capabilities, features, and backlog items Engage with senior stakeholders across Security, IT, HR, Risk, Compliance, Audit, and Business Units, Ability to present and influence stakeholders at Executive level. Ensure IAM products support compliance with relevant standards and frameworks (e.g. ISO 27001, NIST, SOX, GDPR, internal audit requirements). Key Skills / Qualifications needed for this role: Professional certifications such as CISSP, CISM, CISA, or specific IAM certifications, SAFe, Scrum Product Ownershared 5+ years of experience in cybersecurity or identity management roles, with at least 5 years in a Product Strong understanding of: - Identity Governance & Administration (IGA). - Privileged Access Management (PAM). - Secrets, keys, cryptography and certificate lifecycle management. Experience operating in regulated or large enterprise environments. Ability to translate complex security concepts into clear product outcomes. Experience delivering IAM in a product operating model. Familiarity with Zero Trust and cloud-based IAM architectures. Experience with IAM tooling such as SailPoint, CyberArk, Beyond Trust, Fortanix, Venafi, or equivalent. Exposure to audit, regulatory, and risk management processes. Excellent communication, leadership, and stakeholder management skills. Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health, from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday per year, pro rata to your contract. • Access to a range of services to support your physical and mental wellbeing • Fixed term benefits allowance • Access to our confidential employee assistance programme • Workplace pension • Online discounts covering your everyday shopping, entertainment, eating out and more. Why Bupa We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: IT Locations: Angel Court, London, Staines - Willow House
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Mindplace Centre Manager Fulham Broadway
Bupa - London, England
PermanentFull time
Job Description: Mindplace Centre Manager Fulham Broadway. Permanent Competitive salary + fantastic benefits Full time - 37.5 hours a week We make health happen. Role Overview As the centre manager for Mindplace, you will be accountable for leading and owning all Mindplace Centre activities to ensure performance is optimised and clinical governance processes are adhered to. You'll be needed to drive and improve operational performance across all service lines and for ensuring their respective Bupa Mindplace Centre consistently delivers the highest standards of customer service and satisfaction. You'll help us make health happen by: Support the Regional Operations Manager with the opening of new Mindplace centres across the region To lead and manage commercial and business needs of the Mindplace Centre, overseeing and maintaining client contacts and business relationships To drive operational efficiency through effective utilisation and efficient scheduling of resources. Continually strive for profitable growth, driving innovation and keeping the customer at the centre of everything we do Use insights from the Net Promoter System to continually drive improvements to the customer experience across their Mindplace Centre To seek opportunities to maximise the business by owning the local marketing plan alongside HSBC, raising the centre's profile in the local office and use the expertise within Marketing and Sales to convert leads into new business To be the operational lead with key corporate clients and to support the Regional Onsites Manager with new business opportunities locally and service lines developments To analyse failure demand, customer satisfaction results, complaints and immediate feedback. Work towards understanding the root cause and put in place speedy remedial actions To maintain and develop a robust and proportionate control environment to ensure all clinical staff adhere to professional and regulatory requirements (eg CQC,HCPS, BABCP, CQQ). Key Skills / Qualifications needed for this role: Healthcare management experience - Mental Health experience is desirable but not essential Strong operational experience Strong experience of onsite corporate healthcare, leading large teams and people management including evidence of the ability to engage and motivate people Excellent interpersonal skills and the ability to communicate with employees, colleagues, customers and corporate clients Experience of working in a regulated environment Experience of the mental health and healthcare and / or wellbeing industry Good track record of driving business performance and delivering business results Strong problem solving and project management skills IT proficiency including the use of Microsoft office systems Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: Equivalent to 25 days holiday per year, increasing through length of service, with option to buy or sell Bupa health insurance as a benefit in kind Enhanced pension and life insurance Option to join dental insurance scheme at a discounted rate Access to our Digital GP platform on you mobile Access to family mental health line Financial wellbeing channels Why Bupa? We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. At Bupa we strive to ensure all our of customers, patients and staff are safe. All employees have a duty to ensure that safeguarding children, young people and adults at risk is prioritised and acted on appropriately Time Type: Full time Job Area: Clinical Services Locations: Fulham Broadway Mindplace
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Farm Manager - Enfield - £41,000–£44,000
Agricultural Recruitment Specialists - Enfield, London
£41,000 to £44,000 a year
PermanentFull time
Farm Manager Farm Manager - Enfield - £41,000–£44,000 The Job: An opportunity for an experienced Farm Manager to take responsibility for the day to day running of a diverse organic mixed farming operation. You’ll play a key role in developing the Farm’s livestock, market garden, commercial and educational activities, while leading a small team and helping deliver a sustainable and successful farming enterprise. Key Responsibilities: - Oversee livestock health, welfare, breeding and seasonal activities - Manage organic crop production, harvesting and supply to the farm shop and veg scheme - Lead and support staff, volunteers and students - Operate and oversee tractors, machinery and farm equipment - Manage farm budgets, resources and suppliers - Maintain high standards of animal welfare, health & safety and organic compliance - Support practical agricultural training, educational activities and community projects - Develop sustainable and commercially successful farming opportunities The candidate: - Level 3 Agriculture qualification or equivalent practical experience - Strong livestock and general farm management experience - Experience in organic, regenerative or sustainable farming - Experience operating tractors and agricultural machinery - Previous experience leading or supervising a team - Good knowledge of animal welfare, health & safety and farm compliance - Strong communication and organisational skills - A full UK driving licence - A flexible approach and willingness to work outdoors in all weather conditions The Package: - Salary £41,000 - £44,000 DOE - Working Pattern: The role includes rota based weekend, evening and bank holiday work, with occasional on call duties Please email your CV to Alain Adorisio, Recruitment Delivery Consultant at AAdorisio@agriRS.co.uk. Candidate Requirements All applicants must hold a minimum of an NVQ Level 2, Scottish NVQ Level 2, or an equivalent qualification relevant to the role applied for. Candidates must also have the legal right to work in the UK or hold a valid visa permitting employment. Stay Connected Keep up to date with the latest opportunities from Agricultural Recruitment Specialists by registering at www.agriRS.com and following us on LinkedIn, Instagram, Facebook, and X. About Agricultural Recruitment Specialists Agricultural Recruitment Specialists is a market-leading, specialist recruitment partner connecting top talent with leading organisations across the agriculture, farming, food and fresh produce, horticulture, environmental, and rural sectors. Why Work With Us? With deep industry knowledge and an extensive global network, we are uniquely positioned to connect high-calibre professionals with forward-thinking organisations. Our consultative approach ensures we deliver not just candidates, but long-term value. Get in Touch Visit www.agriRS.com or speak to our specialist team on +44 (0)1905 345 155 to find out more. Connecting outstanding talent with leading organisations worldwide.
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Registered Care Service Manager - Ilford
Caretech - Ilford
£36,757.50 to £36,757.50 a year
PermanentFull time
Registered Care Service Manager Location: Ilford, Essex Salary: £36,757.50 per annum Permanent | Full-time | 37.5 hours per week (rota-based) Please note: We may be unable to support applications where Home Office visa restrictions prevent candidates from meeting the full contractual hours or requirements of the role. ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. ‘Extraordinary Days, Every Day’ At CareTech, we are committed to delivering Extraordinary Days, Every Day through high-quality, person-centred care. Our focus is on empowering independence, building confidence and life skills, and supporting people to live fulfilling lives in environments that best suit their needs. What We Offer Recommend A Friend Bonus Up to 28 Days Holiday, inclusive of Bank Holidays Free DBS Check Blue Light Card Stakeholder Pension Free Employee Assistance Programme Annual Employee Awards Evening Employee Recognition Schemes Ongoing training with clear career progression opportunities, including access to qualifications up to degree level CareTech Foundation - Opportunity to apply for family and friend’s grant Our Values Friendly Positive Innovative Empowering Person-Centred Main Duties and Responsibilities: Lead and direct the day-to-day operational management of the home, ensuring that available resources are used effectively to enable the provision of a good quality service. Ensure that all staff working within the home receive regular supervision, in accordance with CareTech’s Policy. Work closely with the Service Development Team, participating in the selection and compatibility of potential new residents, their assessment, and transition into the home if appropriate. Ensure that all service users have a dynamic support plan, which involves the person as far as is possible, takes account that person’s needs and aspirations, and is reviewed regularly. Hold responsibility for ensuring that the home operates in accordance with all statutory requirements, using the National Minimum Standards as a benchmark for good practice. Ensure that the home offers a safe environment geared to creating opportunities for the personal development of service users, taking into account practical, physical and emotional needs. Take a lead role for risk analysis within the home, ensuring that appropriate assessments take place, and plans put in place to minimise risk where necessary. Ensure that all steps are taken to maintain the health of people living within the home. Play a supporting role to Senior Managers regarding the Contract Monitoring process, providing reports and management information on the conduct of the home where this is necessary. Liaise with external Agencies as appropriate, and ensure that contact between the staff team and those Agencies is conducted in a professional manner. Work with the Personnel Department in supporting the recruitment and selection of staff, and assist the Area Manager in the formulation of staffing strategies, Policies and Procedures, and other pieces of managerial work as required. Participate, as required, in the formulation of budgets and to monitor expenditure in specific budget headings as required. Ensure that proper record and administrative systems are in place within the home, as required by CareTech Policy & Procedures, and Statutory Authorities. Be accountable for the management of the Home’s petty cash float and any monies/valuables belonging to service users kept within the home. Participate in the Area’s on-call management system as required. Ensure that the home is run in accordance with good Health & Safety practice and legal requirements. Ensure that maintenance and equipment renewal needs are communicated to the relevant person, obtaining costings/quotes where appropriate, and then ordering items/services once authorised. Ensure that good communication networks are maintained within the home, upwards within CareTech’s management structure, and sideways to relevant others. Support the Company’s Disciplinary & Grievance processes, as required, including involvement in Investigations, and the Chairing of
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Senior Operations Manager - Soft FM
EQUANS
£60,000 to £60,000 a year
PermanentFull time
Equans are looking for a Senior Operations Manager – Soft FM to join our team at The University of West London. This is a permanent, full-time role, working 40 hours per week. On offer is a competitive salary, company vehicle or allowance, bonus and benefits package. The Senior Operations Manager will lead all Soft FM operations on the university contract, ensuring services run smoothly, efficiently, and to a high standard. The post holder will act as the key link between Equans and the university’s FM team. The ideal candidate is a self-motivated and driven individual able to add expertise and leadership to the team. Will establish good working relationships with both client and team members. Able to deal with multiple competing priorities without compromising service delivery, including business critical events. The ideal candidate will bring extensive experience managing soft FM and security services at a senior level. Previous experience of meeting SLA’s and KPI’s, team management, stakeholder management and driving standards forwards. What will you deliver?Manage all Soft FM teams: cleaning, security, caretaking, helpdesk, etcEnsure services meet SLAs, KPIs, and client expectationsDrive continuous improvement, innovation, and cost efficiencyMaintain strong relationships with the university’s FM functionEngage with schools/departments to enhance Equans’ reputation on campusRecruit, train, develop, and motivate staffLead a large, diverse operational workforceCreate budgets, business plans, and departmental strategiesManage financial performance and reportingSupport commercial activity and contract developmentSome out-of-hours attendance requiredWhat can we offer you? On offer is a competitive salary, company vehicle or allowance, bonus, and benefits package, which includes; 25 days annual leave (+ public holidays)Life Cover equivalent to 2 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Cycle to work scheme Holiday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmesAttractive Employee Referral Rewards SchemeAccess to our growing employee networks24/7 Employee Assistance Program and access to mental wellbeing appWho are you?Strong background in Soft FM management at a senior levelExperience managing large teams and prioritising workloadsExcellent communication and customer service skillsSkilled in budget management and financial systemsFamiliarity with CAFM systems Maximo or similarExperience in contract negotiation and implementationThis role includes a DBS Enhanced check therefore ability to pass is essential Who are we?In the UK & Ireland, Equans is a provider of sustainable facilities management and regeneration, and cutting-edge energy and digital services. Our 15,000 employees combine these activities to deliver decarbonisation across the built environment and help businesses, communities, public sector organisations and government to accelerate the transition to a low carbon, resilient world. Globally, Equans is a world leader in the energy and services sector with operations in 20 countries, 90,000 employees working on 5 continents and a turnover of 19.2 billion euros in 2024. Equans is a subsidiary of the Bouygues group. What's next? If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch. At Equans, we’re committed to building a diverse, respectful and inclusive workplace that truly reflects the communities and markets we serve.Joining Equans means being part of a culture where every voice is valued, supported by vibrant employee led networks championing inclusion and diversity across gender, ethnicity, disability, LGBTQ+, veterans, parents, and young professionals. Guided by our core values, we foster a culture of respect, integrity, collaboration, and excellence - empowering our people to deliver outstanding results and be their authentic selves every day. Our approach means we welcome candidates with transferable skills who may not meet every specific requirement, and where possible we support flexible working arrangements and reasonable adjustments to enable success. For this role, you must have evidence of the right to work in the UK. Certain roles may require applicants to undergo a Disclosure check or security vetting, as noted in the role requirements. A criminal record will not necessarily be a barrier to obtaining a position with us. As part of our recruitment process, EQUANS uses StaffVetting, our trusted third-party provider, to support the completion of employee background checks. StaffVetting delivers professional screening services in a friendly, efficient, and customer-focused way, helping us ensure the right checks are completed from the start of the application journey." We are Disability Confident Level 2 members, and we offer the Guaranteed Interview Scheme as part of this commitment. Where feasible, if a candidate applies under the Disability Confident Scheme and they meet all of the essential criteria, we will offer an interview. To find out more about this scheme please click here. The Equans Resourcing Team manage this requirement. Agency involvement is not required. All related enquiries should come to the resourcing team not direct to Equans Managers.
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Fire & Security Regional Service Manager
Mitie
PermanentFull time
Job Overview -Work as a member of the Mitie Fire and Security Systems Operations Management team, working closely with Sales, Service Desk and Project teams to ensure best use of the field Engineering resource. -Ensure effective and efficient delivery of PPM, Reactive calls and additional Small Works from the administration and documentation process, co-ordination, delivery of materials, and organisation of labour to the completion of the job. -Ensure compliance with all Legal and Regulatory requirements. -Support the business Service strategy and to deliver the required customer service and financial performance. Main Duties -Manage the Field Engineering teams to keep operational costs to a minimum and within budget. -Identify additional areas for profitable delivery. -Ensure accurate and transparent reporting. -Achieve results with customers in accordance with the agreed operational performance objectives. -Ensure the processes are in place and working effectively to deliver customer satisfaction. -Demonstrate and encourage a customer focused service culture focusing on delivery excellence to improve customer satisfaction via professional customer delivery working with operational colleagues to address any issues. -Encourage a culture to include continuous improvement. -Support the Region in retention of service renewals and the generation of new business, through reviewing and improving existing service practices. -Lead the engineering teams effectively, providing clear direction to ensure people are working to common goals. -Act as coach and mentor to the Senior Engineers providing advice, guidance and dissemination of best practice. -Hold regular team meetings to include process, resource and site reviews, with gap analysis, and business improvement recommendations. -Conduct vehicle, equipment & process audits to inspect and document engineers' van stock and equipment. -Carry out checks to ensure that engineers are treating Mitie products, equipment and their personal safety in line with company policies. -Follow up all client escalations relating to service engineering issues and quality of delivery as and when required. -Ensure Engineers are fully trained and compliant by managing a training and competencies matrix. -Ensuring that engineers have the right tools for the job. -Mentor and monitor engineers in their capability, technology and their individual development. -Monitor and record any completed on-site or remote training on the skills and training matrices. -Ensure staff can efficiently and effectively address client and company needs. -Carry out individual Engineer PPE / safety equipment & calibration checks in line with company policies. -Ensure compliance with the Company quality standards and safeguard the quality of operational delivery and processes. -Operate to the highest business standards, manage risk and protect the Mitie brand. -Ensure the company operates in accordance within relevant Standards and Codes of Practice. -Lead compliance and implementation of Mitie values, principles, initiatives and governance requirements throughout the Regions. -Follow the Companies Business Management System to achieve 100% compliance. What are we looking for -Min 3 year's experience in a similar role leading remote engineering teams with experience leading Small installs and maintenance. -Min 3 years' experience in security systems market. -High level of numeracy. -High level of literacy. -Assertiveness - ability to ensure that others meet agreed deadlines. -Excellent communication skills. -Accuracy of work undertaken. -Excellent telephone manner and excellent communication skills. -Ability to work on own with little .supervision -Organisational skills of both self and working environment. -Ability to prioritise. -Ability to accept responsibility for timely completion of workload.
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Hell's Kitchen and Lirica Sales Manager
Clermont Hotel Group - London
PermanentFull time
Hell's Kitchen and Lirica Sales Manager The Cumberland Contract: Full Time Payment: Salaried Salary: £45000 per annum + incentives The Cumberland draws inspiration from the capital’s love of contemporary music, with a harmonious fusion of comfort and service. In a prime position between Oxford Street and Marble Arch, yet just yards from the oasis of Hyde Park, it’s the perfect base for a rocking time in London. You’ll be close to famous shopping districts, museums and historic landmarks, while a London Underground station is just around the corner, making further exploration a breeze. With 1019 rooms, bars, a restaurant, meeting rooms and all-modern, accessible facilities, The Cumberland is the perfect destination for leisure and business travellers. Looking for an authentic music hotel experience? The Cumberland invites everyone to the best show in town! As Sales Manager, you will play a pivotal role in positioning Hell’s Kitchen London and Lirica restaurant as a must-book destination for groups, events and premium dining experiences. Working closely with the restaurant leadership, hotel commercial teams and central sales function, you’ll drive revenue through proactive sales activity, strong relationships and a deep understanding of the brand. This is a bold, visible role for someone who thrives in a fast-paced, high-profile hospitality environment and understands how to translate a world-renowned brand into commercial opportunity. What you’ll be doing Driving incremental revenue across group dining, events, partnerships and corporate business Identifying, targeting and securing new sales opportunities aligned with brand positioning Building strong, long-term relationships with clients, agents and partners Managing enquiries from initial contact through to contract and event delivery handover Working collaboratively with restaurant, marketing, hotel and operations teams to maximise conversion Supporting pricing strategy, contracting and negotiation in line with commercial objectives Maintaining accurate forecasting, reporting and pipeline management Acting as a brand ambassador for Hell’s Kitchen London and Lirica restaurant at networking and promotional events Ensuring a seamless, premium client journey that reflects the theatre, quality and standards of the brand What you’ll bring Proven experience in a sales role within hospitality, restaurants, premium venues or hotels A commercial, results-driven mindset with the confidence to challenge convention Strong relationship-building skills with a natural, relatable and professional style Comfortable negotiating contracts and presenting confidently to a range of stakeholders Highly organised, adaptable and able to manage multiple opportunities simultaneously Passionate about hospitality, people and delivering exceptional guest experiences A collaborative team player who thrives in a fast-paced, high-energy environment What you’ll get in return As well as all the things you'd expect from us, such as great staff areas to recharge in, wholesome meals on duty, pension and healthcare schemes, we’ll take care of you at every step of your journey so that you can take care of our guests. In fact, we’re so committed to this that our ‘People Promise’ sets out how you can expect us to support you at every step of your application and your career with us. Whether that’s your career development and progression, your physical, mental or financial wellbeing, and recognising (and rewarding!) a job well done. Career Development & Growth - We’re here to support your journey, whatever that may look like. Our award-winning Academy will help you navigate your tailored career pathway with the tools and development designed for you to grow and to unlock your unique potential. Financial Wellbeing – You work hard, so we’ll always help your money work hard for you! Some of the great things you can take advantage of include: Wage Stream – You’ll be paid monthly, but have access to your earned salary before payday should you need it Discounts & Perks – Savings on 1000’s of retailers, dining, hotel stays, and much more for you and those close to you Refer a Friend – Earn up to £1000 when friends join our team Interest-Free Loans – Season ticket loans to make commuting easier Mental & Physical Well-being - We’re here to support your well-being, whenever and wherever you need it. On-Site Mental Health First Aiders 24/7 Employee Assistance Line – Free, confidential advice Be Well Platform – Our Online fitness and wellness resources Gym Discounts & Cycle to Work Scheme Recognition & Community – We’re proud of everything we achieve, so we always celebrate our extraordinary team and culture. ‘Wonderful People’ Awards – Monthly, quarterly, and annual recognition Social & Seasonal Events – Fun, inclusive celebrations People Council – A platform for every voice Paid Volunteering Days – Give back to causes close to you At Clermont Hotel Group everyone is welcome. We are committed to having an inclusive and diverse workplace and strongly encourage people from all backgrounds, identities and experiences to apply for roles with us.
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Front of House - Duty Shift Manager
Mitie
PermanentFull time
Front of House - Duty Security Manager Job Overview The Duty Security Manager (DSM) is responsible for the day-to-day management and delivery of all security operations across the site, ensuring the safety of people, property, and assets while maintaining exceptional customer service standards. The DSM will lead and develop the security team, manage incidents and emergencies, ensure compliance with site procedures, and act as a key point of contact for the client and other stakeholders. The role carries full responsibility for operational performance and delivering service levels that meet or exceed client expectations. Key Responsibilities Leadership & Team Management -Lead, motivate, and support the security team to deliver a high standard of service. -Conduct one-to-ones, performance reviews, return-to-work meetings, and investigations where required. -Manage attendance, welfare, training, and development of team members. -Support the induction and ongoing development of new staff. Security Operations -Oversee the daily delivery of security operations across the site. -Ensure patrols, inspections, and security checks are completed and recorded. -Monitor standards and address operational issues promptly. -Maintain effective communication with the Security Control Room and key stakeholders. Incident & Emergency Management -Take command of incidents and emergencies, ensuring an effective and professional response. -Lead emergency, evacuation, lockdown, and business continuity procedures. -Ensure all officers are familiar with emergency protocols through regular briefings and training. Compliance & Standards -Ensure compliance with Assignment Instructions, company policies, and site procedures. -Maintain accurate records, reports, and incident documentation. -Promote high standards of appearance, professionalism, and customer service. -Ensure security systems and equipment remain operational and effective. Stakeholder Management -Develop positive working relationships with the client, contractors, and service partners. -Deliver clear shift handovers, team briefings, and operational updates. -Act as a key point of contact for security-related matters during operational hours. Customer Service -Deliver a professional, welcoming, and customer-focused security presence. -Support site events, visitors, and business activities while maintaining security standards. -Promote a culture that balances excellent service with effective security. What We Are Looking For? Essential -Valid SIA Door Supervisor License. -Previous experience in a Security Supervisor, Duty Manager, or Security Management role. -Experience managing teams of six or more personnel. -Strong understanding of incident management and emergency response procedures. -Experience dealing with attendance management, investigations, disciplinary, and grievance processes. -Excellent verbal and written communication skills. -Competent in Microsoft Office and security management systems. -Strong decision-making, organisational, and problem-solving skills. -Ability to build relationships and communicate effectively at all levels. -Experience within a corporate or front-of-house environment. Desirable -Previous experience using CCURE or similar access control systems. -Experience managing high-profile visitors and events. -CCTV or CP License The successful candidate will demonstrate strong leadership, professionalism, sound judgement, and a commitment to delivering exceptional security and customer service standards. This role has a clear development and progression plan into Operations Manager and Account Manager.
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Category Manager - Commercial Delivery Team
NHS Jobs - London
£66,274 to £73,496 a year
PermanentFull time
Proactively engage, build and maintain collaborative working relationships with NHS Trusts Provide specialist commercial advice and support, to local, regional and national NHS procurement and contract management initiatives Support a portfolio of procurement and contract management projects, in support of NHS organisations around the country, ensuring initiatives are developed to deliver value for money Support in ensuring all procurement and contract management activities operate in full accordance with the relevant legislation Support the developing, implementing, monitoring and reviewing of procurement strategies for allocated categories, through detailed demand/ market analysis, to ensure continual improvement and innovation in service Require an awareness and implementation of national procurement initiatives undertaken by Department of Health and Social Care, NHS England, NHS Supply Chain/ SCCL, cross Government Agencies and Crown Commercial Service Support in the undertaking of proactive identification and management of risk throughout the procurement process
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Electronic Patient Record Communications Manager
NHS Jobs - London
£66,274 to £73,496 a year
ContractFull time
See job description for full list of duties. Please make sure you show that you have viewed and understood the full list of duties, not just those shown in this summary in your application. Lead the development of a comprehensive communications and engagement strategy for the EPR programme evolving from through contract award, mobilisation, implementation, go-live and business as usual. Design and implement an integrated internal and external communications plan that builds awareness, confidence, understanding and readiness across all phases of the programme. Develop clear, accessible and compelling content to explain the purpose, benefits and impact of the EPR, translating complex technical information into meaningful messages for clinical and non-clinical audiences. Ensure that patients, carers and community stakeholders are appropriately informed and engaged, particularly where service experience or expectations may be affected. Work in partnership with the Trust communications team to ensure consistency of messaging, proactive media handling where appropriate, and alignment with wider corporate priorities. Be an active member of the core communications team, attending team meetings and team events as required. There may be times when you are required to provide general communications support to the trust outside of the core programme focus, in limited and exceptional circumstances.
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