Supplier Relationship Senior Manager
NHS Jobs - Nationally
£66,582 to £77,368 a year
PermanentFull time
You can find further details about the role, including key responsibilities and accountabilities, alongside the organisational structure and person specification in the attached Job Description and other supporting documents. For more information on the NHP programme Please note that this vacancy may close earlier than the advertised closing date due to the high volume of applications received. Due to ongoing organisational change and developments, aspects of this role may be subject to change. By applying for this position, you acknowledge and understand that NHS England is currently undergoing a consultation process to finalise its structure, which may impact this role.
Read more
Part Time Duty Manager
Mitchells & Butlers PLC - London, United Kingdom
Competitive Salary
PermanentPart time
No CV to hand? No problem! We've made our application process mobile friendly and removed the need for a CV. Our form takes 2 minutes to complete and tells us all we need about you! As Part Time Duty Manager at the Ranelagh, you’ll work alongside the General Manager to lead your team to success. You’ll oversee all areas of the business, making sure provide guests with an experience that keeps them coming back for more. Join us at Castle Pubs, where each one of our pubs has its own story to tell. Think distinctive pubs packed with individuality, like minded regulars and a unique atmosphere. If you’ve got pints of personality, we want to hear from you. WHAT’S IN IT FOR ME? Flexible shifts - to fit around the other important things in life. A massive 33% discount across all our brands. Whether its date night at Miller & Carter, a family roast at Toby Carvery or socialising with friends in the city at All Bar One, we’ve got you covered. 20% discount across all off our brands for up to 5 friends and family. Wagestream – a financial toolkit that helps you manage your finances and allows you to access your earned pay when you need it. Discounts on gym memberships. Team Socials – work hard, play hard! On top of this, we offer a pension; 25 days paid holiday; high-street shopping discounts; and we even give you free shares! There's also a free employee helpline- to support you with whatever life throws at you. WHAT WILL I BE DOING? AS DUTY MANAGER YOU’LL… Use your management experience to be an assistant to the General Manager in the day to day running of the business. Train and inspire your team to deliver food, drink, and service to be proud of. Be the role model and guide development within your team. Ensure our guests are cared for, being the host to life’s memorable moments. Strive towards and achieve business targets. At M&B, we want people to be supported, valued, able to be themselves and work in a great team. Join us and help us make every guest feel truly welcome.
Read more
Registered Children's Home Manager
senploy
£52,000 to £52,000 a year
PermanentPart time
Registered Manager - Area Camden (Reopening Home) London, NW1 Salary £52,000, with potential to earn up to £58,600 including bonuses Home Solo-placement home, reopening Home type EBD (Emotional & Behavioural Difficulties) Ofsted status Reopening home - registration/re-registration in progress Bonuses Up to £3,000 for an 'Outstanding' Ofsted report, or £1,500 for a 'Good' report; occupancy bonus of £300 per month at full occupancy Car £3,000 car allowance, or a company car worth £5,400 per year On-call Included within salary - rarely required, depending on the home, and shared with the Deputy Manager Annual leave 32 days inclusive of bank holidays, rising by a day per year for your first 3 years About the role We're looking for a Registered Manager to lead our reopening solo-placement home in NW1, London, supporting a young person with emotional and behavioural difficulties. This is a fantastic opportunity for a manager who enjoys the challenge of getting a home fully established, building a strong staff team from the ground up and embedding excellent practice from day one. What we're looking for • A strong Deputy Manager ready for the next step, or an experienced Registered Manager, with at least 2-3 years' experience in a senior management role within children's residential care • A track record of Good or Outstanding Ofsted reports - if applying as a Deputy Manager, please include reports from homes you contributed to under your Registered Manager • Level 3 in Childcare (or equivalent) as a minimum, and hold or have started your Level 5 in Leadership and Management • Experience working within, or running, a children's residential home at a senior management level • Willingness to be open and transparent about any safeguarding concerns, disciplinaries or failed fit person assessments • Salary expectations in line with the advertised package and your level of experience • Able to commute reliably to the home What to include with your application To help us move quickly, please include the following with your application or CV: • Full employment history, including employer names • Reasons for leaving previous roles, and an explanation of any short stints in employment • Your most recent Ofsted reports and ratings, and any Regulation 44 reports you're able to share • Confirmation of your Level 3 (minimum) and Level 5 qualifications, or progress towards Level 5 • Declaration of any safeguarding concerns, failed fit person interviews or disciplinaries • Confirmation of whether you hold a DBS and are registered on the Update Service Safeguarding We are committed to safeguarding and promoting the welfare of children and young people, and expect all staff to share this commitment. Appointment is subject to a satisfactory Enhanced DBS check, references and pre-employment vetting.
Read more
Senior MEP Design Manager
Kier Group
PermanentFull time
We're looking for a Senior MEP Design Manager to join our KME Design Management Team. Location: London. Flexible on location.Hours: Full Time. Flexible working available We are unable to offer certificates of sponsorship to any candidates in this role. As a Senior Design Manager, you'll play a pivotal role in supporting the delivery of profitable projects from tender through to completion. Working within our KME business, you'll manage design activities across multiple or large-scale schemes, ensuring solutions meet and exceed customer requirements. This is an exciting opportunity to work on complex projects ranging from £5m to £150m+ across various sectors including education, health, defence, and commercial. You'll be part of a supportive team that values collaboration, innovation, and professional development. What will you be responsible for? As a Senior Design Manager, you'll be working within the KME team, supporting them in delivering complex MEP design solutions across major projects. Your day to day will include: -Managing internal and external design teams, ensuring clear scopes and alignment with contract requirements -Overseeing design activities to agreed budgets, programmes and quality standards -Leading design safety reviews and ensuring CDM requirements are incorporated throughout -Building effective relationships with clients, project teams and stakeholders, providing clear communication and monthly reporting -Supporting tender activities, managing design change processes, and identifying opportunities for value engineering What are we looking for? This role of Senior Design Manager is great for you if: -You're an experienced MEP design manager who has worked for a main or Tier 1 MEP contractor -You have a strong technical understanding of MEPH services and experience delivering multiple medium or large complex schemes -You're a proactive problem solver with excellent organisational and planning skills -You have experience managing and leading teams to achieve multiple objectives in a collaborative way -You're proficient in Microsoft Office and have excellent communication and presentation skills We're all about finding potential here at Kier, and transferrable skills are always welcome! So, even if you don't tick every box, please apply and we can have a chat. Rewards and benefits We're proud to be able to offer our brilliant people a wide variety of benefits that you can tailor to your needs. You can see more information of benefits here. Diversity and inclusion Making Kier a diverse and inclusive place to work is a huge priority for us. We're proud of the steps we've taken so far, but we know we must always do more. Our employees are key in shaping Kier's diversity and inclusion initiatives and our people have made a huge impact on how we work, by using their experiences to shape our policies. You can see our D&I action plan here. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this role will be offered an interview. We look forward to seeing your application to #joinkier #LI-AS2
Read more
Risk Insight and Coordination Manager
Government Recruitment Service - London
£44,447 to £51,528 a year
PermanentFull time
The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers. We are looking for successful candidates who are well suited and committed to providing high levels of customer service. Counter Fraud, Compliance and Debt (CFCD) has oversight and control of the main levers needed to improve the way we manage fraud, error and debt within the Department. This role sits within the Integrated Risk & Intelligence Service (IRIS). IRIS is made up of diverse blended teams, including analysts, digital specialists, intelligence experts, and fraud, error and debt specialists. We are a dynamic and responsive community working together to transform and drive the handling of fraud, error and debt, scanning the horizon for new threats and empowering the frontline. IRIS will enable DWP to prevent fraud and error and to be recognised as leaders in anticipating threats and ultimately deterring those who pose a threat from attempting to defraud in the first place. This role will be managing the delivery of activity in the IRIS Risk Insights & Response Coordination team, which works with stakeholders to identify opportunities to tackle fraud and error risks impacting DWP, develop solutions and support the delivery of those initiatives. We look for emotionally aware leaders who enable teams to be innovative, adaptable and flexible. We want you to be comfortable challenging the norm and enable colleagues to shine in whatever role they do. The role will require someone who strives for continuous improvement, innovation, cooperation, and collaboration, taking responsibility for delivering high quality responses to fraud and error across DWP. Being capable of combining technical understanding with an eye for detail with strong stakeholder management skills to successfully collaborate across the department and wider DWP. The successful candidate can expect to be involved in the following: Collaborate with colleagues within the wider team and with stakeholders across the Department to identify and capitalise upon opportunities to tackle fraud and error risks impacting DWP. Role model positive behaviours to build and sustain engagement with stakeholders, taking a cross Department approach to mitigate and address key fraud risks. Bring together a range of skills to identify problems and find solutions through a multi-disciplinary team approach. Provide visible, accessible, and effective subject matter leadership, taking a personal lead in communicating messages with clarity and conviction across your own team and with other colleagues. Seeking feedback from colleagues, listening, and acting on this. Work with colleagues within Counter Fraud Compliance Directorate, Digital Group, wider DWP and across other government departments to identify opportunities to tackle fraud and error risks impacting DWP. Research and analyse current information, intelligence and insight on fraud and error risks to develop subject matter expertise on understanding methodologies and risks. Due to the geographically dispersed nature of this team and the nature of the roles, there will be frequent travel and overnight stays.
Read more
Learning Resource Centre Manager
Harris Federation - London, England
£32,535 to £34,488 a year
PermanentFull time
About UsHarris City Academy Crystal Palace is a mixed Academy for 1,300 students aged 11-18, with a large sixth form of nearly 400 students. The Academy has four consecutive Outstanding judgments by Ofsted, with the most recent inspection in 2025 finding the Academy to be Outstanding in every category. We are a consistently high performing school. Our motto, ‘All Can Achieve’ encapsulates our vision that all members of the Academy community are supported and encouraged to achieve their absolute potential. We believe that a well-supported and valued staff body is the key to our success. Harris City Academy Crystal Palace is part of the Harris Federation and this enables us to offer you a comprehensive induction programme and training and development opportunities to support your career development including Masters and other qualifications. SummaryWe are currently looking to appoint a Learning Resources Centre Manager to manage and oversee the Learning Resources Centre at Harris City Academy Crystal Palace, maintaining a professional, stimulating and tidy learning environment at all times and foregrounding student achievements. The actual salary for this role will be £27,354.43-£28,996.45 (38 weeks per year, 37.5 hours per week). Main Areas of ResponsibilityYour responsibilities will include: Management, organisation and supervision of the Learning Resources Centre Ensuring that learning resources equipment is well maintained, reporting all computer faults immediately Contributing to presentation and consultation evenings and meeting with parents to encourage reading beyond curriculum time Providing advice to staff, students and the community on Learning Resources Devising and offer INSET activities in teaching and learning techniques and training in the use of Learning Resource materials Time-tabling LRC/enterprise centre/post 16 study centre and other resources Liaising with the English and media team and external providers to publicise and organise an annual book week Liaising with the English and media team to organise frequent visits from writers to raise the profile of reading and writing for pleasure Encouraging the effective use of the Learning Resource Centre across the curriculum Providing guidance to groups and individuals using the Learning Resource Centre Liaising with other information agencies, including other resource areas and LRC managers across the Federation Development and implementation of study and information skills linked into the curriculum Participating in community links, including opening out of academy hours Managing of the Centre's budgets Keeping robust records to enable efficient management of resources across the academy Disseminating information on resources and access to staff and students Monitoring, evaluating and reviewing the use and development of the area Organising and supervising after hours, lunch time and break time use of resources for students Overseeing the chosen reading scheme programme (e.g. Accelerated Reading) for KS3 students Devising and delivering INSET activities on reading schemes for KS3 Devising intervention programmes to support and challenge targeted students to accelerate reading skills Analysing data and providing detailed reports to evaluate success rates of students Liaising with the provider of the chosen reading scheme to ensure that licenses are accurate and that all aspects of the programme are exploited to maximise student success rates Managing the rewards systems for the chosen reading scheme to maximise student engagement and motivation Qualifications & ExperienceWe would like to hear from you if you have: English and Mathematics GCSE or equivalent Degree or equivalent Knowledge of library systems Knowledge of Accelerated Reading, or similar reading scheme Knowledge of National Curriculum, particularly for English Three years' experience of working in an inner city school or educational establishment Experience of managing a library service Experience of a range of reading schemes For a full job description and person specification, please download the Job Pack. Professional Development & BenefitsOur people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about our benefits on our website.Safeguarding NoticeThe Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.Equal OpportunitiesThe Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment. Next StepsIf you have any questions about this opportunity, please send us an email, or call to arrange a conversation. Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process. We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Read more
Part Time Building Manager
Sodexo Ltd - Portlaoise
£38,295 to £38,295 a year
PermanentPart time
Part-Time Building Manager Location: Port Loais, Republic of Ireland Salary: € 38,295 per annum Contract: Part-time, Permanent We are looking for an experienced and proactive Building Manager to oversee the day-to-day operation and smooth running of a busy depot in Portlaoise. This is a hands-on role suited to someone with experience in facilities, property, reception or building support, who is confident managing a wide range of facilities requirements and building strong relationships with staff, contractors and senior stakeholders. Key Responsibilities Act as the main point of contact for staff and contractors regarding building and facilities issues. Proactively log and manage facilities tickets, ensuring issues are followed up and resolved promptly. Manage the building management mailbox and respond to queries in a timely manner. Support investigations and follow-up of facilities-related health and safety incidents. Coordinate access and inductions for contractors, service providers and new starters. Arrange workspace, hot desks, accommodation and meeting facilities for staff and visitors. Set up conference rooms and ensure AV equipment is operational. Coordinate deliveries, daily post, outgoing mail and franking. Manage waste processes and ensure communal areas remain clean, clear and well maintained. Conduct daily visual checks of fire safety systems. Ensure the building, tea stations and general facilities are maintained to a high standard. Arrange hospitality for business meetings. Manage stationery, PPE and consumable stock, including reordering when required. Maintain strong relationships with staff, senior managers, contractors and other stakeholders. About You The successful candidate will have: Previous experience in a facilities, property, reception or building support role. Hands-on experience managing day-to-day building operations. Strong organisational and communication skills. The ability to build positive working relationships with staff, contractors and senior stakeholders. A proactive, solution-focused approach to facilities issues. The confidence to act as a trusted point of contact and take ownership of issues through to resolution. Good attention to detail and the ability to manage multiple priorities. Equivalent relevant work experience is essential. Why Sodexo?: Working with Sodexo is more than a job; it’s a chance to be part of something greater. Belong in a company and team that values you for you. Act with purpose and have an impact through your everyday actions. Thrive in your own way. We also offer a range of perks, rewards and benefits for our colleagues and their families: Unlimited access to an online platform offering wellbeing support An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing Access to a 24hr virtual GP Service Sodexo Discounts Scheme, offering great deals 24/7 across popular high street retailers (also open to friends and family) Save for your future by becoming a member of the Pension Plan Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit Sodexo UK and Irelands enhanced benefits and leave policies A little more about Sodexo: At Sodexo, our purpose is to create a better every day for everyone to build a better life for all.As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services. We are committed to being an inclusive employer. We are a forces friendly employer.We welcome and encourage applications from people with a diverse variety of experiences, backgrounds and identities.We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, SoTogether, Generations and Origins. We’re a Disability Confident Leader employer.We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.We run a Disability Confident interview scheme for candidates with disabilities who meet the minimum selection criteria for the job. Click here to read more about what we do to promote an inclusive culture.
Read more
GP Human Resources Manager
NHS Jobs - London
£17.50 to £18 an hour
PermanentFull time
Key Duties and Responsibilities Employee Relations Manage employee relations matters including disciplinary, grievance, absence management, capability, and, where necessary, redundancy and retirement processes. Conduct informal meetings, lead investigations, and chair or support formal hearings as required. Liaise with external HR advisors (currently Croner) to ensure consistent, legally sound advice. Maintain good communication and professional working relationships across both practice sites. Employment Contracts and Policies Maintain and update employment contracts for all staff groups (non-clinical, salaried GP, and nursing), ensuring compliance with current legislation including the Employment Rights Act. Issue contract variation letters and new contracts as required, working with GP Partners on key decisions. Develop, review and implement HR policies and procedures, maintaining the practice staff handbook on Practice Index. Advise managers on terms and conditions of employment, including contractual entitlements and statutory rights. Recruitment and Onboarding Lead recruitment for non-clinical roles and support clinical recruitment, including preparation of job advertisements, job descriptions, person specifications, and interview materials. Shortlist, interview, and appoint for non-clinical roles; provide coordination support for clinical recruitment. Manage pre-employment checks for all staff, including right to work, DBS (including Update Service verification), GMC and Performers List verification for clinical staff, immunisation records, and references. Coordinate new starter inductions, including offer letters, contracts of employment, introduction to key policies, and statutory and mandatory training. HR Records and Compliance Maintain accurate personnel files for all staff in line with CQC Regulation 19, NHS Employment Check Standards, and UK GDPR requirements. Ensure DBS, revalidation, professional registration, and right to work records are kept current and verified appropriately. Manage absence records and support managers with return-to-work processes. Maintain an up-to-date HR calendar covering appraisals, contract renewals, and recurring compliance deadlines. Appraisals and Performance Develop and implement appraisal frameworks and performance management policies. Conduct appraisals for non-clinical practice staff and support the management team and Partners in conducting appraisals for other staff groups. Training and Development Prepare and maintain a practice training plan aligned with strategic objectives and CQC requirements. Coordinate statutory and mandatory training, maintaining records of completion for all staff. Deliver or coordinate induction training for new starters. Support the identification of individual and organisational development needs. Governance Support the practice's compliance with CQC requirements, maintaining relevant documentation and evidence. Contribute to audit, risk management, and quality improvement processes where these intersect with HR and workforce matters. Participate in the implementation of specific projects, procedures, and guidelines to align the workforce with organisational goals. Support change management processes as directed by the GP Partners. Staffing and Rotas Oversee staffing levels and business continuity planning, with support from team leads and practice administrators. Maintain oversight of the staff rota and annual leave calendar. This is not an exhaustive list of duties. The post-holder may be required to undertake additional or alternative duties commensurate with the level of skill and responsibility of the role, as directed by the GP Partners.
Read more
Learning Resource Centre Manager
Teaching Vacancies - London
PermanentFull time
What skills and experience we're looking for We are currently looking to appoint a Learning Resources Centre Manager to manage and oversee the Learning Resources Centre at Harris City Academy Crystal Palace,maintaining a professional, stimulating and tidy learning environment at all times and foregrounding student achievements. The actual salary for this role will be £27,354.43-£28,996.45 (38 weeks per year, 37.5 hours per week). We would like to hear from you if you have: • English and Mathematics GCSE or equivalent • Degree or equivalent • Knowledge of library systems • Knowledge of Accelerated Reading, or similar reading scheme • Knowledge of National Curriculum, particularly for English • Three years' experience of working in an inner city school or educational establishment • Experience of managing a library service • Experience of a range of reading schemes For a full job description and person specification, please download the Job Pack. What the school offers its staff Harris City Academy Crystal Palace is a mixed Academy for 1,300 students aged 11-18, with a large sixth form of nearly 400 students. The Academy has three consecutive Outstanding judgments by Ofsted, with the most recent inspection in 2014 finding the Academy to be Outstanding in every aspect. We are a consistently high performing school. Our motto, ‘All Can Achieve' encapsulates our vision that all members of the Academy community are supported and encouraged to achieve their absolute potential. We believe that a well-supported and valued staff body is the key to our success. We are the ‘Teaching School Hub' for Croydon and Sutton and we are able to offer all teachers an extensive programme of first class professional development. Harris City Academy Crystal Palace is part of the Harris Federation and this enables us to offer you a comprehensive induction programme and training and development opportunities to support your career development including Masters and other qualifications. Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level. In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includesour Harris Allowance for teachers on MPS/UPS,a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more aboutour benefitson our website. Further details about the role Your responsibilities will include: • Management, organisation and supervision of the Learning Resources Centre • Ensuring that learning resources equipment is well maintained, reporting all computer faults immediately • Contributing to presentation and consultation evenings and meeting with parents to encourage reading beyond curriculum time • Providing advice to staff, students and the community on Learning Resources • Devising and offer INSET activities in teaching and learning techniques and training in the use of Learning Resource materials • Time-tabling LRC/enterprise centre/post 16 study centre and other resources • Liaising with the English and media team and external providers to publicise and organise an annual book week • Liaising with the English and media team to organise frequent visits from writers to raise the profile of reading and writing for pleasure • Encouraging the effective use of the Learning Resource Centre across the curriculum • Providing guidance to groups and individuals using the Learning Resource Centre • Liaising with other information agencies, including other resource areas and LRC managers across the Federation • Development and implementation of study and information skills linked into the curriculum • Participating in community links, including opening out of academy hours • Managing of the Centre's budgets • Keeping robust records to enable efficient management of resources across the academy • Disseminating information on resources and access to staff and students • Monitoring, evaluating and reviewing the use and development of the area • Organising and supervising after hours, lunch time and break time use of resources for students • Overseeing the chosen reading scheme programme (e.g. Accelerated Reading) for KS3 students • Devising and delivering INSET activities on reading schemes for KS3 • Devising intervention programmes to support and challenge targeted students to accelerate reading skills • Analysing data and providing detailed reports to evaluate success rates of students • Liaising with the provider of the chosen reading scheme to ensure that licenses are accurate and that all aspects of the programme are exploited to maximise student success rates • Managing the rewards systems for the chosen reading scheme to maximise student engagement and motivation Commitment to safeguarding The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Read more
Operations Manager - Strategic Accounts
Mitie
PermanentFull time
Job title: Operations Manager Region covered: UK & Europe Reports to: Strategic Accounts Director The Role As the Operations Manager you will be responsible for managing the day-to-day operational activities of the Strategic Accounts department, including providing leadership, support and promoting ownership of work. You will also be responsible for all aspects of the Strategic Accounts projects' requirements for the business including always ensuring compliance with all relevant regulations and standards. Duties and Responsibilities -Building and maintaining effective working relationships with stakeholders across various areas of the business -Responsible for the continued professional development of team members to build a high performing and motivated team -Leading and managing the team, setting performance targets to deliver agreed priorities, operational targets, KPI's, XLA's SLA's and any other measures as set out in the organisational plans -Ensuring team members are aware of the company strategic objectives, mission and vision and how they can contribute towards them -Ensuring effective and detailed team briefings relating to communications from across the business including the Senior Leadership Team and the Senior Management Team -Developing, maintaining, and promoting good working relationships with colleagues in the Senior Management Team to ensure effective communications and teamwork -Be the lead point of contact for all key customer contracts, anticipate customer needs, ensure customer deadlines are met and support the contract to ensure customer success and contractual compliance -Supporting sales by building and nurturing key account relationships through strategic planning and cross-functional leadership -Working effectively with the Sales team to increase prospects, opportunities, and award wins -Effectively identifying, building and maintaining internal key departmental contacts and stakeholder relationships to always ensure positive outcomes and cross functional working -Taking ownership of the project delivery including implementing, monitoring, and developing construction programmes and financial controls to ensure individual key project performance measures are achieved -Attending progress review meetings with external & internal customers and provide timely support and corrective actions, including complaint management and dispute resolutions, to ensure successful delivery of contracts, budgets and to optimise customer relationships and protect the business -Ensuring compliance with industry standards and codes of practice, company quality and compliance standards and customer SLA's and take corrective action as appropriate -Ensuring compliance with Health and Safety and Environmental (HS&E) statutory and regulatory requirements, standards and codes of practice, company procedures and customer SLA's and take corrective action as appropriate -Leading by example setting the highest possible standards of leadership in promotion of HS&E procedures and best practice -Proactively managing the team to ensure high levels of performance and achievement of contractual SLA's -Managing staff allocation and assignment to projects to ensure Strategic Accounts can meet contractual obligations -Supporting the day-to-day management of the delivery teams (Project Managers and Project Engineers, Subcontractors, etc.), including regular contract review and planning meetings -Producing and analysing progress reports, updating costs and forecasts as and when the business and contractual requirements -Monitoring quality and continually explore improvements in design and installation techniques and to provide regular feedback into the business to reduce cost and wastage No job description can be entirely comprehensive and the jobholder will be expected to adapt and carry out such other duties as may be required from time to time, on the understanding that they will be within the individual's remit and capability, and consistent with the status and responsibilities of the role within the business. Person Specification Essential -Contracts management experience in construction or engineering including relationship management and negotiating contract terms and conditions. -Sound commercial awareness and costing of projects and contracts. -Previous experience of working within Fire or Security or Data Infrastructure -Extensive experience of managing remote teams. -Excellent people management skills with the ability to influence, coach and mentor. -Clear understanding of construction methods and sequencing. -Clear understanding of construction Health and Safety requirements, including management of RAMS and sub-contractors. -Demonstrable experience of providing professional and appropriate verbal and written communications with both internal and external customers at all levels. -Experienced in achieving SLA's, identifying gaps against standards, and implementing improvement solutions. -Demonstrable experience in achieving performance targets and driving performance through utilising metrics. -Demonstrable experience in providing strong leadership and leading by example. -Solid experience in effectively organising and coordinating multiple priorities whilst achieving tight deadlines. -Highly resilient, responsive, and proactive, able to adapt to daily changes in workload and areas of focus. -Excellent communication skills including preparing and delivering presentations. -Good Knowledge of MS products, word, excel, PowerPoint and confident using IT software. -Excellent attention to detail. Sound problem solving skills and analytical thinking with demonstrable experience of delivering actions plans to resolve issues and remedy disputes Desirable -Educated to HND level or relevant industry experience. -NEBOSH, IOSH or SMSTS certification. -Experience of resource -Experience in Simpro or similar contract management software -Good knowledge and experience of contract law and able to administer NEC3/4 and JCT -CSCS card (or equivalent) We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. Working Conditions Working from GBEC Office locations in the UK and visiting sites and client premises in the UK and Europe. Group Compliance As part of the companies compliance to The Health & Safety at Work Etc Act 1974, ISO9001 for Quality, ISO14001 for Environmental and ISO27001 for Information Technology, there are several key objectives that are issued each year upon management review that we expect all staff to work towards in order for the company to meet these objectives and include but are not limited to: -Compliance to all legislative and British Standard requirements -Compliance to associated accreditation bodies schemes from NSI, BAFE, LPCB, FIA and others as required -Maximise customer satisfaction with the services provided by GBE Converge -Working to reduce, renew and recycle any waste on and off our sites including our offices -Protect the environment and ensure use of toxic materials is avoided where possible -Work to best safe practice and ensure actions do not cause harm unto themselves or others -Employees will not tamper with any issued PPE or plant machinery that it may cause harm unto themselves or others -Ensure all minimum training requirement are met in compliance with the relevant ISO standards -Ensure that any Information Technology ‘incidents' are effectively reported and resolved in a timely fashion (internally or externally) -Maintain clear desk and screen at all times -Compliance to ensure no deliberate breaches in security information and/ or systems -Any accidents or incidents must be reported to supervisor & compliance
Read more